Duncan Parnell

Business Development Rep

• Support the continued growth of Duncan-Parnell’s UAS business across the Mid-Atlantic region
• Drive UAS hardware, software, and services sales while serving as a technical resource for customers
• Focus on developing new business, expanding existing accounts, and supporting complex procurement processes
• Develop new business and expand existing accounts across surveying, mapping, engineering, construction, utilities, public safety, and federal government markets
• Meet or exceed assigned annual UAS revenue targets
• Manage opportunities through the full sales cycle and maintain accurate CRM activity
• Conduct customer demonstrations, trainings, and technical presentations
• Support federal, state, and local procurement processes (GSA, bids, RFPs, etc.)
• Build and maintain relationships with key stakeholders in government and enterprise accounts
• Participate in industry events, conferences, and partner engagements
• Collaborate internally with Operations, Marketing, and Management on forecasting and strategy

Sales & Business Development – UAS

• Understand the “in-field” geospatial needs of various customers
• Demonstrate the solutions to existing and new clients
• Develop workflows and processes then help implement these for the client
• Sell and provide 1st tier technical support for these solutions
• Research and promote the best geospatial solutions available based on the needs of these customers
• Attend and exhibit at regional conferences/networking events

Sales and Business Development

• The Public Safety Sales and Business Development Representative is responsible for guiding public safety agencies through the adoption of crime scene documentation, crash scene documentation, and forensic mapping solutions.
• This role focuses on taking Trimble Forensics products to market and expanding our reach through UAS (drone) technology and photogrammetry applications.
• Serve as a subject matter expert, helping agencies utilize these technologies for tasks such as forensic reconstruction, tactical overwatch, and search and rescue (SAR) missions.
• Cultivate strategic agency partnerships while serving as a technical advisor to ensure successful implementation.
• Conduct expert demonstrations of the latest forensic hardware/software and UAS technology.
• Represent the organization’s forensic and UAS capabilities at key industry trade shows, conferences, and conventions.
• Assess agency-specific needs and deliver tailored adoption plans for forensic mapping, photogrammetry, and UAS technology.
• Prospect, contact and manage the sales process for these agencies.
• Act as the lead technical resource for agencies, delivering hands-on demonstrations, field training, and ongoing specialized support.
• Collaborate with key agencies to support their individual requirements and grow regional partnerships.
• Help assess vendor technologies, where they fit into our organization and how we bring them to market.
• Utilize CRM to log outreach, track active sales opportunities, and evaluate where the opportunity is in the sales cycle.

Public Safety Sales and Business Development Representative

• Assess agency-specific needs and deliver tailored adoption plans for forensic mapping, photogrammetry, and UAS technology.
• Prospect, contact and manage the sales process for these agencies
• Act as the lead technical resource for agencies, delivering hands-on demonstrations, field training, and ongoing specialized support.
• Collaborate with key agencies to support their individual requirements and grow regional partnerships
• Help assess vendor technologies, where they fit into our organization and how we bring them to market
• Utilize CRM (software for managing agency interactions) to log outreach, track active sales opportunities, and evaluate where the opportunity is in the sales cycle
• Travel is estimated at 50% and is purpose-driven, focusing on agency demonstrations, assisting agencies, and public safety conferences.

Public Safety Sales & Business Development Representative

• Oversee support models, professional services offerings, service delivery processes, and training programs that help customers adopt and maximize the Trimble ecosystem and related technology solutions.
• Lead and develop the Geospatial Support, Training, Professional Services, and Technology Enablement team, building accountability, capability, and a strong customer-first culture.
• Define and continuously improve the customer support and training experience through responsiveness, communication, consistency, professionalism, and technical excellence.
• Partner closely with sales teams and other internal stakeholders to align support and training efforts with customer needs and business objectives.
• Engage directly with customers of all sizes to understand workflow challenges, provide strategic guidance, and strengthen long-term customer relationships.
• Identify opportunities to improve workflow adoption, customer outcomes, operational efficiency, and recurring service revenue across the Geospatial business.
• Help identify practical and responsible ways AI and emerging technologies can improve customer support, training efficiency, internal workflows, and the overall customer experience.
• Serve as a visible leader who can step into complex customer or team situations and lead from the front when needed.

Manager – Geospatial Training & Support

Manager, Geospatial Training & Support

• Oversee support models, professional services offerings, service delivery processes, and training programs that help customers adopt and maximize the Trimble ecosystem and related technology solutions
• Lead and develop the Geospatial Support, Training, Professional Services, and Technology Enablement team, building accountability, capability, and a strong customer-first culture
• Define and continuously improve the customer support and training experience through responsiveness, communication, consistency, professionalism, and technical excellence
• Partner closely with sales teams and other internal stakeholders to align support and training efforts with customer needs and business objectives
• Engage directly with customers of all sizes to understand workflow challenges, provide strategic guidance, and strengthen long-term customer relationships
• Identify opportunities to improve workflow adoption, customer outcomes, operational efficiency, and recurring service revenue across the Geospatial business
• Help identify practical and responsible ways AI and emerging technologies can improve customer support, training efficiency, internal workflows, and the overall customer experience
• Serve as a visible leader who can step into complex customer or team situations and lead from the front when needed

Sales & Business Development – UAS

Sales and Business Development

Public Safety Sales and Business Development Representative

Public Safety Sales & Business Development Representative

Manager – Geospatial Training & Support

Manager, Geospatial Training & Support

Manager, Geospatial Training & Support

Manager – Geospatial Training, Support