Duke Energy Corporation

Operations

• Participate on a variety of compelling business and technical ventures
• Gain invaluable on-the-job experience
• Gain familiarity with the organization and the company’s business operations by networking with other Interns and more senior level employees
• Hone skills for future, practical application
• Work with a mentor who will guide and support professional development
• Work on projects independently, allowing to build skills and think creatively

EHS Training Technology and Ops Intern

Manager

• oversee the management and operations of Residential Home Protection P&L driven plans and services
• develop products for a portfolio aimed at driving customer satisfaction and profitability
• collaborate with cross functional teams and provides leadership and guidance to others without having formal management or supervision responsibilities
• drive program performance enhancements by coordinating efforts with stakeholders that lead to short and long-term benefits
• work closely with internal and external teams to successfully manage communication and training to support long-term growth

Senior Products and Services Manager – Communication and Training

Account Executive

• Manage strategic issues and cultivate relationships with Duke Energy’s largest and most complex commercial customers
• Enhance customer satisfaction and build customer advocacy
• Collaborate with internal teams to develop and execute strategies that support business objectives
• Drive earnings growth by positioning product and service solutions
• Manage the sales process from needs assessment through solution delivery
• Serve as liaison between customers and internal teams to ensure timely delivery of solutions

Full-stack Engineer

• Prioritize assets within a given System Reliability Program, and among various SRP, to determine which assets to sponsor in a given year
• Develop budget level scope and cost estimates to support the capital planning cycle
• Refine budget level scope including input from stakeholders in Transmission Planning, Distribution Planning, System Operations and Technical Support
• Collaborate with Technical Support to identify and prioritize assets for condition-based programs, such as Wood Pole, Cap & Pin insulators, switches, etc.
• Collaborate with R&PM and Project Controls on project submittal process and effectiveness of project submittals
• Utilizing a Value Framework approach, calculate project risk scoring and prioritization for submitted projects
• Assists in the accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities
• Develops positive working relationships to effectively coordinate work activities
• Demonstrates effective oral and written communication skills

Senior Engineer – Asset Management Reliability Programs

QA Engineer

• Under direct supervision, engage and assist in operations required to check or test the quality of insulation of electrical equipment and materials and the ratio and polarity of transformers.
• Analyze from a technical viewpoint and assist in developing solutions for abnormal results encountered in testing operations.
• Investigate electrical failures and make tests to other electrical equipment as assigned.
• Assist substation maintenance and construction as assigned, all of which require field work and at times restoration of service during inclement weather conditions.
• Assist in switching as necessary, obtaining and releasing isolations, grounding circuits, installing protective devices and tagging equipment in accordance with operating procedures.
• Assist with work in accordance with eMax and Reliability & Integrity protocol or other computerized maintenance programs.
• Provide records and reports relating to equipment and work performed, including but not limited to time reporting and expense reporting.
• Operate truck mounted two-way radio equipment, cellular phones, pagers, fax machines, computers, and other devices used for communication purposes.
• Maintain work equipment and work area in a clean, orderly condition. Continuously observe Company's safety/security rules and practices.

Transmission Equipment Tester

Software Engineer

• Provides deep technical expertise and guidance in the identification, analysis and resolution of problems in area of expertise
• Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities
• Independently prepares thorough and accurate technical reports, correspondence, documentation, calculations and sketches
• Conducts engineering and related studies
• Strives to continually improve job-related, technical and professional knowledge, skills and performance
• Develops positive working relationships to effectively coordinate work activities
• Demonstrates effective oral and written communication skills
• Maintains accurate records and files
• Supports the company's goals and represents the company positively and professionally

Engineering Technologist III

Product Analyst

• Utilize data to help teams develop and implement O365 solutions
• Provides support for services such as Power Apps, Power Automate, SharePoint, Dataverse, Microsoft forms, etc.
• Troubleshoot and resolve SharePoint related issues including site access, permissions, document libraries, and workflows.
• Analyzes and develops plan of action to correct or eliminate future issues.
• Designs, revises and implements new solutions to meet customer and business needs.
• Works to integrate solutions into existing business processes.
• Helps to manage change and communications.
• Prepares thorough and accurate technical and business documentation of solutions developed within the team.
• Coordinates and manages subject matter experts from a variety of disciplines and support organizations to provide business and system requirements and validation for business & IT projects.
• Responsible for ensuring the business remains compliant with corporate IT standards and policies within the SharePoint and Power Platform solutions.
• Lead data analysis and/or root cause investigation that are across multiple work groups or multiple systems.
• Collaborate with internal stakeholders to support business process automation using SharePoint and the Power Platform (Power Automate, Power Apps, etc.).
• Develops and maintains standards and best practices across the PGO organization for SharePoint Online.
• Assist product owner with user research and story writing.
• Ability to perform three or more of the following key activities within a product team process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, ROI analysis.
• Perform quality assurance tasks such as testing new solutions as they are being developed.
• Support change management functions to ensure successful product implementation.
• Collaborate with product team to understand opportunities for continuous improvement initiatives and potential areas to gain efficiencies or cost savings.

Senior Product Analyst

Call Center Representative

• Provide high quality customer interaction by handling customer’s needs with integrity and empathy in one transaction.
• Use professional judgement and escalate customer issues/concerns to management when appropriate.
• Participate in on-call rotation.
• Promote sales of available products and services, as appropriate.
• Building genuine connections with customers and being a great ambassador for the Duke Energy brand.
• Perform other duties as assigned, including work on special projects.

Associate Call Center Representative

• help deliver solutions to complex issues
• support major growth opportunities related to Smart Lighting
• develop and design processes
• evaluate inquiries from other work groups
• support operational execution for Outdoor Lighting products and services
• support product development and project management activities with internal stakeholders
• engage with internal and external customers and stakeholders
• support requests from the Rates and Regulatory department in support of rate development and changes or alterations to rates and tariffs

Outdoor Lighting Products & Services Manager

• Work on real-world projects and learn from experienced engineers
• Opportunities at various geographical locations for engineering practices
• Collaborate with staff engineers in different engineering domains

Engineering Intern, Co-op

Bilingual Associate Call Center Representative – Spanish, English

• Develop detailed outdoor lighting designs and photometric calculations for new installations and system upgrades across residential, commercial, and municipal applications.
• Utilize lighting design software such as Visual, AGi32, AutoCAD or similar programs to model performance, evaluate uniformity, and ensure compliance with IES and local standards.
• Collaborate with Sales, Engineering, and Construction teams to translate customer requests into accurate and buildable lighting layouts.
• Produce design drawings, fixture schedules, layout maps, and photometric reports to support proposals, permitting, and construction.
• Ensure all designs adhere to Duke Energy standards, Department of Transportation requirements, and applicable local codes and ordinances.
• Assist with technical presentations, proposal reviews, and value-engineering solutions to optimize cost, energy efficiency, and aesthetics.
• Review designs prepared by others for consistency, completeness, and technical correctness.
• Stay current on evolving lighting technologies, photometric methods, and design tools to enhance overall quality and efficiency.
• Conducts engineering and related studies.
• Strives to continually improve job-related, technical and professional knowledge, skills and performance.
• Develops positive working relationships to effectively coordinate work activities.
• Demonstrates effective verbal and written communication skills.
• Maintains accurate records and files.
• Supports the company's goals and represents the company positively and professionally.

Engineering Technologist III – Photometric Designer

Director

• Providing leadership and direction in the development of environmental and energy strategy
• Ensuring successful or acceptable state environmental policy and regulatory outcomes
• Building and maintaining positive relationships with key stakeholders
• Identifying common positions on environmental issues with industry groups
• Serving as a strategic advisor for environmental & energy policy issues
• Following environmental rulemakings through the legislative process

Environmental Policy and Affairs Director

• Providing leadership, advocacy and advice in the effectuation of state energy policy for Duke Energy
• Identifying and analyzing energy policy trends and regulatory developments
• Supporting cross-functional efforts for Act-related matters
• Building and maintaining positive relationships with key external stakeholders
• Representing the company in internal and external energy stakeholder organizations

State Energy Policy Director

Compliance

• Identifying and escalating issues that require resolution by the Utility Strategy Director or other leadership within the South Carolina President’s organization, particularly where such issues are associated with implementation of the Act and utility commission proceedings or other regulatory activities undertaken due to the Act
• Support regulatory inquiries and assist in negotiating resolution or otherwise lead the Company's formal responses
• Communicate with customers, internal stakeholders, regulatory authorities, and stakeholders as appropriate
• Assist regulatory attorneys and business units to ensure that the tenets of Act are followed consistently with guidance from the Utility Strategy Director, the VP of Regulatory Affairs and Policy, SC legal counsel and subject matter experts as appropriate
• Lead or support regulatory filings implicated under the Act including routine regulatory reports, rulemakings and discovery responses
• Maintain positive working relationships with consumer advocate, Commission and regulatory staffs as well as external stakeholders
• Serve as an effective intermediary between regulators and internal business units
• Identify, research and analyze emerging regulatory and legislative issues associated with the Act, including matters before the Public Service Commission, to ensure the Company’s positions are harmonious with the broader regulatory landscape
• Develop alternatives and make recommendations concerning Company responses
• Coordinate with key internal and external stakeholders to promote resolutions in the interest of customers and the Company