Duke Energy Corporation

Consultant

• Assisting in designing, implementing, and maintaining wildfire mitigation plans and processes
• Deploying processes and procedures within distribution and transmission functions of Power Grid Operations
• Maintaining the tools and data sources used in the wildfire mitigation and response strategy
• Designing and implementing control methods and standards
• Monitoring adherence to standards and responding to concerns
• Advising the business on rules, controls, and industry best practices
• Coordinating development and maintenance of plans and programs for the Duke Energy Wildfire Mitigation and Response program
• Overseeing tools and applications used by the wildfire program
• Collaborating with leadership in various departments to support interdepartmental coordination
• Communicating effectively with internal and external stakeholders regarding company strategies and objectives during emergent and non-emergent activities

Senior Business & Tech Consultant – Emergency Preparedness

Analyst

• Monitors production operation of and maintains the availability of assigned applications, including reviewing and reacting to daily performance logs
• Provides 24x7 on-call support as part of a team rotation and responds to production incidents within defined Service Level Agreements (SLAs)
• Works with Senior-level team members during critical and high-severity incidents, Major Incidents (MIs), and major events to support investigation, remediation, and recovery activities
• Assists users by answering questions, resolving issues, and escalating appropriately when needed
• Participates in the design, development, testing, and support of application and platform solutions under guidance from senior team members
• Supports Aveva PI Platform Engineering, Support & Delivery efforts, including both custom-developed services and vendor-provided PI applications
• Develops and maintains solutions using approved programming languages, scripting tools, database technologies (SQL), ETL processes, and integration patterns
• Assists with cloud-based development efforts leveraging AWS services such as serverless functions, workflow orchestration, and infrastructure-as-code tooling, following established patterns and standards
• Performs coding tasks of increasing complexity while adhering to established coding standards, security controls, source control practices, and written technical procedures
• Participates in code reviews, design walkthroughs, and testing activities as a contributor and learner
• Follows and supports strict adherence to written operational procedures, development standards, and change management processes
• Assists in creating and maintaining technical documentation, including application designs, workflows, support procedures, and operational runbooks
• Works collaboratively with Senior-level developers, architects, and platform teams to seek technical guidance and ensure alignment with enterprise-approved solutions
• Communicates application status, planned downtimes, changes, issues, and defects to users, IT management, and other stakeholders
• Works with vendors to support and maintain applications, including break/fix issues, defects, patches, upgrades, and maintenance activities under guidance from senior team members
• Participates in evaluating new tools, technologies, and enhancements that may benefit supported applications or the Aveva PI platform

IT Applications Analyst

Manager

• Overseeing the management and operations of Residential Home Protection P&L driven plans and services
• Collaborating with cross functional teams and providing leadership and guidance to others without having formal management or supervision responsibilities
• Drive the program performance enhancements by coordinating efforts with stakeholders that lead to short and long-term benefits
• Develop product, program, and service enhancements to strengthen market effectiveness
• Identify and implement promotional strategies and expand offers to other jurisdictions as appropriate
• Produce creative and compelling marketing materials and pitch presentations that convey a unified message and vision
• Develop and execute exit strategies for non-performing/underperforming programs
• Work cross-functionally with internal stakeholders to identify and execute opportunities for product growth and enhancement
• Capture and ensure timely follow-up on leads generated by campaigns, events, communications, plans and assessments
• Evaluate key performance indicators that provide opportunities to improve lead generation and close rates by implementing initiatives to improve performance
• Develop and execute initiatives to improve the effectiveness of more convenient service channels while measuring and analyzing results
• Analyze and understand market research results
• Set strategies and plans accordingly that create sharp focus on customer needs and wants
• Develop campaign plans, set objectives, measure and analyze performance, and demonstrate influence on customer satisfaction
• Create mutually beneficial internal relationships by effectively communicating program/market plans and performance results
• Standardize programs across all jurisdictions where business justification exists
• Deliver on expected P&L, financial growth targets, customer satisfaction scores and regulatory objectives for products, programs & services
• Develop, communicate and execute long-term/annual program plans, market and segment plans to deliver financial results
• Deliver plans within capital and O&M budget
• Represent company as Duke Energy in addressing elevated customer complaint resolution, disputes, and other customer requests
• Review work processes within assigned programs and implement as required
• Develop/maintain a productive business relationship with the external program support vendors
• Manage the vendor relationships as primary product owner
• Conduct frequent face-to-face meetings and conference calls with vendor to monitor performance, identify issues and adjust to changing conditions
• Ensure that electronic interfaces with Duke Energy is secure, near real time and accurate
• Manage and modify contractual obligations for the program
• Direct the development of performance goals and tracking systems to monitor program analytics, customer satisfaction and earnings growth goals
• Develop, communicate, execute and adjust market plans to achieve at least top quartile satisfaction targets

Senior Products and Services Manager

Software Engineer

• Provides subject matter technical expertise and guidance in the identification, analysis and resolution of problems in area of expertise.
• Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling, and monitoring of work activities.
• Independently prepares thorough and accurate technical reports, correspondence, documentation, calculations and sketches.
• Conducts engineering and related studies.
• Strives to continually improve job-related, technical and professional knowledge, skills and performance.
• Develops positive working relationships to effectively coordinate work activities.
• Coaches and mentors other Engineering Technologists

Senior Engineering Technologist

Payroll

• managing and ensuring the accuracy of the payroll process
• overseeing the preparation of payroll
• ensuring compliance with federal, state and local regulations
• maintaining accurate payroll records
• assisting with day-to-day payroll activities and payroll processing tasks
• conducting tax compliance research
• performing data analysis and participating in varying projects
• identifying process improvements and implementing payroll best practices

Senior Payroll Analyst

Account Manager

• manages local government, business and community relationships and issues
• builds support of corporate and community objectives
• tasked with the development, implementation, and monitoring strategies for the success of Duke Energy’s business objectives and issues
• responsible for helping to shape local public opinion, and thus local policy
• serve as the primary contact for issues associated with the company’s operations and local community leaders during major storm events
• provide strategic Foundation and community investments that align with company goals

Government and Community Relations Manager – II

Full-stack Engineer

• Provide technical expertise to solve complex problems
• Oversee the training and development of others
• Engage in strategic oversight and management within a specific area of expertise
• Independently review and prepare technical reports and documentation
• Conduct engineering and related studies
• Engage in frequent coordination calls and meetings
• Assist in developing appropriate curriculum to develop others
• Maintain accurate records and files
• Support the company's goals and represent the company positively

Lead Engineering Technologist

Project Manager

• Manage project planning and execution to ensure project success factors are met
• Collaborate with internal and external organizations providing services to the project
• Establish and maintain communications among project/programs stakeholders
• Prepare, communicate, or report monthly project status and required communication
• Assure Project Plans and reporting means are developed and communicated
• Plan assigned project(s) including scope, schedule, cost, safety, and quality aspects
• Execute projects according to plans within approved scope, cost and schedule constraints
• Champion project planning processes including scope and work definition, estimating, schedule formation, monitoring, cost control, procurement strategy, vendor selection, start-up and commissioning plans, turnover to operations, warranty management, and integration processes

Project Manager, Level I/Level II

• Guides, mentors, and reviews deliverables from project engineers throughout the life cycle of transmission projects.
• Provides engineering/technical expertise and guidance in the identification, analysis and resolution of complex problems.
• Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities.
• Conducts engineering and related studies with full technical responsibility for planning and coordinating complex projects.
• Develops positive working relationships to effectively coordinate work activities.

Lead Engineer

• Accountable for the highest-level Lead Commercial Contract Manager duties for Services, Equipment Supply, and materials
• Ensure contract compliance with Supply Chain policy and other Duke Energy policies
• Responsible for managing contract provisions and coordinating contract change orders with stakeholders
• Actively managing the execution of key strategic contracts and/or major Engineering Procurement & Construction (EPC) contracts of key Gas Program contractors and Suppliers for the Enterprise
• Commercial single point of contact between the Business Unit and the contractor during contract execution
• Responsible for commercial contract governance, input to ongoing contract development/improvement, contractor performance tracking and reporting, and coordinating resolution for contractor commercial related disputes
• Support the assigned contracts with contractor relationship management and leadership
• Expedite parts and services from contractors in support of Duke Energy project schedules and commitments
• Leading problem resolution efforts with contractors through direct hands-on negotiations and troubleshooting to ensure delivery of critical equipment and services to meet schedule requirements
• Off-site visits to contractor fabrication/equipment shops to ensure proper contractor schedule focus

Lead Commercial Contract Manager

• Applies technical expertise in the identification, analysis and resolution of problems in area of expertise
• Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling, and monitoring of work activities
• Applies beginner level knowledge in preparing thorough and accurate technical reports, correspondence, documentation, calculations and sketches
• Conducts engineering and related studies
• Strives to continually improve job-related, technical and professional knowledge, skills and performance
• Develops positive working relationships to effectively coordinate work activities
• Demonstrates effective verbal and written communication skills
• Maintains accurate records and files
• Supports the company's goals and represents the company positively and professionally

Engineering Technologist I/II

• Support residential and non-residential demand response programs
• Develop strategic recommendations around demand response programs and technologies
• Support continuous improvement of demand response programs
• Become fluent in peak load shedding strategies and implementation
• Estimate customer energy savings
• Keep meticulous records and verify planning assumptions to improve projections
• Collaborate with internal stakeholders and maintain positive working relationships

Demand Response Engineer III

• Create / Staff / Lead Project Team
• Provide leadership, oversight, direction and management of the Engineering, Procurement and Construction (EPC)
• Establish and maintain communications among all project/programs stakeholders
• Prepare, communicate or report monthly project status, kickoff meetings
• Execute projects according to plans within approved scope, cost and schedule constraints
• Develop and deliver project/business case presentations to Senior Management

Senior Project Manager

• Provides deep technical expertise and guidance in the identification, analysis and resolution of problems in area of expertise
• Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling, and monitoring of work activities
• Independently prepares thorough and accurate technical reports, correspondence, documentation, calculations and sketches
• Conducts engineering and related studies
• Strives to continually improve job-related, technical and professional knowledge, skills and performance
• Develops positive working relationships to effectively coordinate work activities
• Demonstrates effective verbal and written communication skills
• Maintains accurate records and files
• Supports the company's goals and represents the company positively and professionally

Civil Engineer

• Develop conceptual designs and specifications for project bidding purposes
• Evaluate alternative solutions and provide technical support during implementation
• Coordinate design efforts with selected vendors
• Perform design package reviews of outsourced engineering products
• Manage the development, design, and implementation of modifications to the Brunswick Nuclear Plant
• Field questions from operations and maintenance
• Provide troubleshooting to resolve various plant issues
• Develop the scope, technical basis, installation instructions, and testing requirements for modifications
• Support assigned engineering changes through work order reviews, corrective action program assignments, and field installation support activities
• Research engineering and design issues, evaluate alternatives, and present recommendations to management
• Develop or revise design specifications or technical requirements documents
• Conduct formal self-assessments and benchmarking to ensure BNP engineering performance remains among the industry’s best
• Lead or support BNP Engineering during internal and external audits and inspections
• Provide general Civil Engineering and emergent issue support during plant outages
• Support the Emergency Response Organization and storm response teams

Senior Business & Tech Consultant – Emergency Preparedness

IT Applications Analyst

Senior Products and Services Manager

Senior Engineering Technologist

Senior Payroll Analyst

Government and Community Relations Manager – II

Lead Engineering Technologist

Project Manager, Level I/Level II

Lead Engineer

Lead Commercial Contract Manager

Engineering Technologist I/II

Demand Response Engineer III

Senior Project Manager

Senior Engineering Technologist

Senior Civil Engineer