IT Infrastructure Analyst

Duke Energy Corporation

IT Infrastructure Analyst providing enterprise level support for infrastructure technologies at Duke Energy. Managing and integrating hardware and software to enhance business applications and operations.

Posted 7/24/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing enterprise-level support for IT infrastructure and business applications, with a focus on integrating software and hardware technologies. Capable of developing standards, coordinating upgrades, and maintaining effective communication across teams.

Highest-signal resume keywords

Enterprise Level SupportIT Infrastructure ManagementSoftware and Hardware IntegrationTechnical GuidanceOperating Systems Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Computer Systems PlanningSoftware DevelopmentHardware ConfigurationInstallation MethodologiesUpgrade MethodologiesRoutine Work ProceduresTechnical ReportingPerformance MaximizationIT Standards DevelopmentSupport for Business Applications

Soft Skills

Strong Oral CommunicationStrong Written CommunicationInter-Personal SkillsConflict ManagementNegotiation Skills

Certifications & Qualifications

Bachelor's Degree in Computer ScienceHigh School/GED

Industry Keywords

Corp IT Ops InfrastructureFast-Paced EnvironmentTeam EnvironmentMulti-TaskingDeadline Management

About the role

Key responsibilities & impact

Provide enterprise level support of technologies needed for infrastructure and business applications
Integrate software to enable usage, support, and monitoring of various hardware technologies
Develop and maintain routine work procedures and define standard installation and upgrade methodologies
Plans, designs, installs and/or supports computer systems
Facilitates technical and business planning for upgrades
Provides technical guidance related to software and hardware to members of the IT staff
Develops (or assists in developing) standards for IT software and hardware
Assists in the design and implementation of required systems
Integrates software and hardware configurations to maximize performance
Coordinates hardware and software upgrades with other areas of IT or other business units
Prepares activity and progress reports regarding individual and project activity
Keeps abreast of new hardware and software developments, evaluates alternative approaches, and recommends new software or upgrades which enhance operations.

Requirements

What you’ll need

Bachelors degree in Computer Science or Other Related Degree
Minimum 1 year related work experience
In lieu of Bachelors degree(s) AND 1 year(s) related work experience listed above, High School/GED AND 3 year(s) related work experience
Experience supporting Corp IT Ops Infrastructure
Proven desire to learn in a fast-paced environment, self-starter
Strong oral and written communication skills
Strong inter-personal skills (listening, conflict management, approachability, negotiations)
Ability to effectively prioritize activities and focus team efforts based-on priority
Ability to research independently, multi-task, and meet deadlines under tight timeframes
Ability to build working relationships with different levels within the organization
Ability to work effectively in a work plan driven/team environment
1-2 years practical experience with Operating Systems, Software and Hardware
1- 2 years of computer skills, including general usage and support.

Benefits

Comp & perks

friendly work environment
opportunities for growth and development
recognition for your work
competitive pay and benefits