Engineering Design Associate

Duke Energy Corporation

Engineering Design Assistant supporting Duke Energy’s utility construction planning and customer work management. Entering designs, preparing work orders, coordinating schedules, and supporting storm restoration.

Posted 8/5/2026full-timeGreensboro • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in work management systems and E&CP processes, with strong customer service and communication skills. Capable of managing project details, coordinating with teams, and supporting design and maintenance work effectively.

Highest-signal resume keywords

Work Management Systems ProficiencyE&CP Processes KnowledgeMicrosoft Office Suite ProficiencyCustomer Service SkillsEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Work Management SystemsE&CP ToolsComputer-Based Drawing ToolsProject ManagementData EntryWork Order PreparationReport CompilationDesign Tool EntryCorrective MaintenanceConstruction Prints Preparation

Soft Skills

Customer SkillsTeam CollaborationFlexibilityDependabilityStress Management

Certifications & Qualifications

Associate DegreeHigh School/GED

Industry Keywords

Design SupportCustomer Information SystemStorm SupportSafety CultureErgonomics

About the role

Key responsibilities & impact

Perform Design Tool entry, work management system support, and general support to Designers while managing system queues
Enter projects into the work management system using Designer field notes, templates, Expert Designer, or other methods
Apply standard designs to lower-complexity corrective maintenance, follow-up, and routine program work
Assist Designers with work order preparation for revenue work, major projects, maintenance, and program work
Copy and translate Designer sketches and notes into construction prints attached to work orders
Complete work orders that do not require a field visit or Designer guidance
Verify and complete work management system dependencies before releasing jobs
Update work management system status, project comments, customer comments, and contact information
Perform customer calls and coordinate right-of-way, site readiness, schedules, reschedules, CIAC, invoices, and site delivery
Compile, review, and print work management system reports
Contact customers to confirm project details and schedules
Manage Designer communications, including customer outages, letters, invoices, and other customer communications
Coordinate requests between Designers, Schedulers, C&M Specialists, and other parties
Report job status details to Designers, C&M Specialists, and contract construction crews
Handle customer information system inquiries and centralized group requests
Support subdivision design and help Designers obtain customer information system data
Prepare for and provide storm support as needed
Participate actively in safety meetings and support Human Performance safety culture
Follow ergonomics and office safety guidelines
Support corporate initiatives

Requirements

What you’ll need

Associate degree
Alternatively, High School/GED and 2 years of related work experience
Ability to work independently in E&CP tools
Strong computer systems knowledge
Excellent customer skills
Effective written, verbal communication, and interpersonal skills
Ability to collaborate effectively in a team environment
Proficiency in Microsoft Office Suite
Flexibility and dependability during storm events and regular work
Ability to manage stressful situations
Proficiency in computer-based work management systems
Knowledge of E&CP processes, work management systems, and related computer applications
Experience using computer-based drawing tools
Ability to work lawfully in the United States without employment-based immigration sponsorship, now or in the future
Ability to travel 5-15%

Benefits

Comp & perks

Friendly work environment
Opportunities for growth and development
Recognition for your work
Competitive pay and benefits
Storm support opportunities
Continuous learning and development
5-15% travel requirement
No relocation assistance
No visa sponsorship