Docebo

Business Development Rep

• Strategize the Hunt: Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.
• Craft the Narrative: Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.
• Master the Outreach: Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.
• Elevate the Experience: Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.
• Architect Your Success: Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.
• Drive the Impact: Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.

Business Development Representative, Mid-Market

Account Executive

• Drive Revenue Growth: Qualify and close new business opportunities with precision, acting as the primary growth engine for Docebo within the Dutch market.
• Master the Buyer Journey: Deeply understand the prospect's needs and business drivers to articulate the Docebo value proposition with local relevance and impact.
• Navigate Technical Frontiers: Confidently guide prospects through technical scenarios, including SSO, APIs, and AWS cloud hosting, ensuring a seamless path to partnership.
• Collaborate for Success: Partner closely with Sales Development and Marketing teams to refine lead qualification and provide vital feedback on lead quality in the region.
• Architect Relationships: Develop robust, trust-based relationships with key clients, ensuring they are primed for expansion as new Docebo features hit the market.
• Win with Data: Manage every aspect of your pipeline within the CRM, using data-driven insights to make informed decisions and maintain total transparency.
• Execute with Agility: Thrive in a fast-paced environment where you can pivot between short-term sales sprints and long-term strategic success.

Account Executive, Dutch Speaking

Support Engineer

• Address customer inquiries and technical issues via inbound/outbound calls, live chat, video, and ticketing systems.
• Troubleshoot technical issues by asking clarifying questions and gathering information to identify the root cause.
• Take appropriate actions to resolve customer issues quickly and escalate when necessary.
• Conduct phone, chat, or email conversations within a highly technical environment for up to 8 hours per day.
• Follow up with customers to confirm full resolution of their concerns in a timely manner.
• Research complex technical issues using troubleshooting skills or escalate to senior technical staff when required.
• Manage customer expectations by communicating realistic response and resolution times.
• Reference various resource materials while simultaneously interacting with customers.
• Remain seated or relatively sedentary for long periods, ensuring consistent attendance and punctuality in a contact center environment.
• Adhere closely to set break and lunch schedules determined by business needs.

Technical Support Analyst, Tier 1

• Drive the Revenue Engine: Qualify and close new business opportunities with precision, directly fueling Docebo’s ambitious growth across the SEEMEA market.
• Master the Buyer Journey: Deeply understand the prospect's needs and business drivers to articulate the Docebo value proposition with impact and clarity.
• Navigate Technical Frontiers: Confidently guide prospects through technical scenarios, including SSO, APIs, and AWS cloud hosting, making the complex feel simple.
• Collaborate for Success: Partner closely with Sales Development and Marketing teams to refine lead qualification and provide vital feedback on lead quality.
• Architect Relationships: Develop robust, trust-based relationships with key clients, ensuring they are primed for revenue-generating expansion as new features hit the market.
• Win with Data: Manage every aspect of your pipeline within the CRM, using data-driven insights to make informed decisions and maintain total transparency.
• Execute with Agility: Thrive in a fast-paced environment where you can pivot between short-term sales sprints and long-term strategic vision.

Senior Account Executive, Enterprise

General Counsel

• Lead the charge in developing and executing Docebo’s global privacy and data protection strategy, ensuring privacy-by-design is a fundamental part of the product lifecycle.
• Monitor and interpret complex global laws like GDPR and CCPA, translating them into clear, actionable roadmaps for our Product and Engineering squads.
• Drive the evolution of our privacy program by managing DPIAs, data subject rights, and implementing sophisticated data protection controls.
• Provide real-time, risk-based guidance on data collection and new feature development to help our teams ship world-class tools safely.
• Review and refine data protection terms in customer and vendor agreements, acting as the bridge between legal requirements and SaaS business goals.
• Partner with Security teams to provide legal leadership during incident response and manage notification obligations with precision.
• Design and deliver engaging training sessions that turn privacy awareness into a shared superpower across the entire company.

Data Privacy and Product Counsel

• Lead the charge in developing and executing Docebo’s global privacy and data protection strategy, ensuring privacy-by-design is a fundamental part of the product lifecycle
• Monitor and interpret complex global laws like GDPR and CCPA, translating them into clear, actionable roadmaps for our Product and Engineering squads
• Drive the evolution of our privacy program by managing DPIAs, data subject rights, and implementing sophisticated data protection controls
• Provide real-time, risk-based guidance on data collection and new feature development to help our teams ship world-class tools safely
• Review and refine data protection terms in customer and vendor agreements, acting as the bridge between legal requirements and SaaS business goals
• Partner with Security teams to provide legal leadership during incident response and manage notification obligations with precision
• Design and deliver engaging training sessions that turn privacy awareness into a shared superpower across the entire company

Technical Product Manager

• API and Platform Strategy: Own Docebo’s external API roadmap, from schema design principles and versioning policies to championing patterns that ensure long-term, scalable extensibility.
• Connect and Integration Tooling: Lead the Docebo Connect product vision by managing the low-code workflow builder and blueprint library, while evaluating high-value partner contribution programs.
• Developer Experience: Obsess over the end-to-end developer journey, tracking DX metrics and conducting deep-dive research to eliminate friction before it ever turns into churn.
• Measure the Impact: Define the "North Star" for platform success by building dashboards that track API adoption, integration attach rates, and direct revenue contribution for executive stakeholders.
• Navigate the Tech: Conduct high-level technical research on iPaaS and integration standards to make "build-buy-partner" recommendations that keep us ahead of the competition.
• Field Enablement and GTM: Partner with Marketing and Sales to translate technical capabilities into winning GTM strategies, acting as the technical authority in high-stakes enterprise deal cycles.
• Govern the Ecosystem: Establish the gold standard for how partners build on Docebo, publishing comprehensive integration guides that ensure security, reliability, and commercial viability.

Technical Product Manager – Integration Ecosystems, Tooling

• Architect the Roadmap: Strategically prioritize our native integration portfolio by balancing customer demand, ARR impact, and competitive benchmarks across the HRIS and CRM landscapes.
• Deep-Dive Discovery: Lead technical reconnaissance by interrogating vendor APIs, testing authentication models, and inspecting payloads to ensure our PRDs are airtight before a single line of code is written.
• Own the Lifecycle: Manage the full "cradle-to-grave" journey of every connector, including proactive versioning, deprecation strategies, and navigating upstream vendor changes.
• Measure What Matters: Define and track the heartbeat of our portfolio through connector adoption rates, sync reliability, and SLOs that prove our impact to GTM leadership.
• Eliminate Ambiguity: Write precision-engineered specifications—covering field mapping, conflict resolution, and error handling—so Engineering and QA can execute with total clarity.
• Enable the Field: Partner with Technical Writers and Sales to create "field-ready" guides and represent Docebo as the technical authority in high-stakes enterprise deal cycles.
• Evaluate the Build: Make the high-level call on whether to build, co-build, or partner for new categories, using a blend of technical depth and commercial savvy.

Technical Product Manager – Native Integrations

Full-stack Engineer

• Engineer Excellence: Design, implement, and deploy scalable software solutions that enhance the core functionality of our global SaaS platform.
• Collaborate Without Borders: Partner closely with Product Managers, UX designers, and QA legends to turn visionary concepts into high-performing features.
• Champion Code Quality: Write clean, efficient, and beautifully documented code while participating in peer reviews to keep our standards sky-high.
• Crush Technical Debt: Proactively engage in refactoring efforts to boost system performance and ensure our codebase remains maintainable and modern.
• Solve Complex Puzzles: Monitor and troubleshoot live applications, identifying and resolving issues quickly to ensure our users always have a smooth experience.
• Live the Agile Life: Fully immerse yourself in sprint planning, daily stand-ups, and retrospectives to keep our momentum and goals perfectly aligned.

Software Engineer – NodeJS

Program Manager

• Own and orchestrate the end-to-end FedRAMP roadmap, defining key milestones, managing dependencies, and controlling the critical path.
• Lead readiness assessments, gap analyses, and remediation planning to ensure timely and audit-ready execution.
• Collaborate with executive leadership to shape the overall FedRAMP strategy.
• Lead end-to-end preparation for FedRAMP authorization (ATO), partnering closely with Third-Party Assessment Organizations (3PAOs).
• Ensure the effective implementation of required security controls across Product, Infrastructure, and Security.
• Establish robust continuous monitoring processes to maintain audit readiness and ongoing compliance post-authorization.
• Partner closely with Engineering and DevOps to drive infrastructure hardening initiatives.
• Proactively identify compliance gaps and operational risks that may impact FedRAMP authorization or ongoing adherence.
• Provide regular executive-level reporting on program progress, risk exposure, and overall compliance posture.
• Design and implement scalable, repeatable processes for evidence gathering, documentation management, and compliance reporting.

Program Manager – Government & Regulated Industries

Business Development Representative – Mid-Market

Events

• Develop and oversee a global experiential strategy that infuses Docebo’s unique brand identity into every activation, ensuring a seamless aesthetic and message worldwide.
• Act as a strategic strike-partner to Sales and Account Management by designing high-touch pre-event warm-ups and post-event follow-ups that skyrocket conversion and loyalty.
• Own the end-to-end attendee experience, obsessing over every detail from the first registration click to the final onsite "wow" moment and beyond.
• Tailor experiences that resonate deeply with everyone from hands-on product experts to C-suite decision-makers, delivering unique value at every level.
• Lead and mentor a high-performing team of specialists, evolving their mindset from "logistics-first" to "experience-first" project management excellence.
• Own the strategy for third-party events, webinars, roadshows, and flagship *Inspire* conference to create massive market impact.
• Collaborate with Creative, Product, and Content teams to ensure innovations and thought leadership are the stars of the show.
• Maintain elite standards for vendor negotiations and budget management while leveraging Asana, CVENT, and Salesforce to keep the engine humming.
• Define and monitor KPIs that prove both brand sentiment and pipeline impact, delivering high-level insights directly to the executive suite.

Director, Brand Experience – Events

Customer Success Manager

• Lead the Charge: Own the entire customer retention strategy by proactively reducing churn, driving deep product adoption, and skyrocketing satisfaction scores.
• Architect Success: Act as a trusted advisor, educating and inspiring customers with industry best practices and creative solutions to their most complex business problems.
• Master the Platform: Become a certified pro at our technology, effortlessly demonstrating new features and configuring the product to meet high-level presentation needs.
• Engineer Outcomes: Partner with customers to define, track, and crush their success KPIs throughout every single phase of their journey with Docebo.
• Mitigate the Risk: Use your keen eye for detail to identify potential roadblocks early, implementing swift strategies to ensure a smooth, risk-free customer experience.
• Cultivate Champions: Turn satisfied users into vocal brand advocates who are excited to participate in marketing initiatives and share their success stories.
• Collaborate for Growth: Work cross-functionally with Sales, Product, and Marketing to identify up-sell opportunities and ensure the "Docebo Heart" is felt at every touchpoint.

Customer Success Manager, Italian Speaking

People Operations

• Master the Ecosystem: Act as the primary architect for the implementation and optimization of Dayforce and other cutting-edge HR solutions across our global regions.
• Engineer the Lifecycle: Orchestrate advanced employee movements—from high-impact onboarding and internal transfers to offboarding—ensuring every transition is handled with precision.
• Guardian of Integrity: Oversee and maintain all employee data within our HRIS (Dayforce), ensuring total data integrity and compliance with our high organizational standards.
• Fuel Growth Programs: Administer complex global initiatives, including our Employee Share Purchase Plan (ESPP) and retirement plans, while coordinating closely with external providers.
• Advocate for Wellbeing: Enhance and manage our comprehensive benefits programs and leave policies, ensuring every employee feels supported and well-informed.
• Optimize the Blueprint: Constantly identify and iterate on process improvements, recommending enhancements that eliminate friction and maximize operational efficiency.
• Solve the Puzzle: Serve as the ultimate escalation point for the HR Helpdesk, resolving complex inquiries with empathy, speed, and professional guidance.

Senior People Operations Specialist – 6 month contract

Product Manager

• Own the Admin Experience strategy
• Lead and Develop a High-Performing Product Team
• Act as the single-threaded leader for Admin Experience across Docebo
• Drive adoption, engagement for key admin surfaces
• Own admin satisfaction and qualitative understanding of experience quality
• Ensure cross-surface consistency and quality
• Align admin experience with AI and intelligence strategy
• Guide roadmaps for core admin domains
• Support and extend North Star metrics and KPIs for each team
• Champion discovery, experimentation, and design excellence
• Drive cross-functional alignment and communication
• Represent Docebo’s admin experience internally and externally

Business Development Representative, Mid-Market

Account Executive, Dutch Speaking

Technical Support Analyst, Tier 1

Senior Account Executive, Enterprise

Data Privacy and Product Counsel

Data Privacy and Product Counsel

Technical Product Manager – Integration Ecosystems, Tooling

Technical Product Manager – Native Integrations

Software Engineer – NodeJS

Program Manager – Government & Regulated Industries

Business Development Representative – Mid-Market

Director, Brand Experience – Events

Customer Success Manager, Italian Speaking

Senior People Operations Specialist – 6 month contract

Group Product Manager – Admin Experience