Docebo

Backend Engineer

• develop any part of the TypeScript code, even outside your scope
• lead the technical architecture of cross-functional projects while taking into account the constraints of different scopes and teams
• review Pull Requests outside your team’s scope (JS stack)
• handle any bug across the entire JS stack, even outside your scope
• collaborate with other teams
• anticipate and account for the impact of features and technical choices based on the constraints of other teams
• introduce substantial and impactful improvements to the codebase (development best practices, refactoring)
• mentor junior developers (IC1, IC2, IC3) on one’s own team and occasionally outside of one’s team

Senior Backend JS Developer – CDI

Full-stack Engineer

• Develop any task within the sprint
• Work on any part of the code within the scope of the team
• Define the technical architecture of any project within their scope
• Conduct technical Proofs of Concept early in the project lifecycle
• Advocate for technical refactoring during roadmap projects
• Review and test pull requests within the team
• Create load testing scenarios and implement them
• Manage all bugs within the team’s scope
• Submit pull requests to resolve cross-functional bugs
• Understand the scopes of other teams
• Provide “high-level” estimates for roadmap projects
• Mentor junior developers (IC1 and IC2) on the team.

Experienced Fullstack JS Developer – CDI

• Drive High-Impact Initiatives: Lead complex, end-to-end, cross-functional product initiatives from problem framing through measurable business outcomes. Identify opportunities aligned with company strategy and turn them into shipped, scalable solutions.
• Shape Architecture & Technical Direction: Define and evolve architectural patterns across teams. Make long-term architectural decisions that improve scalability, reliability, and developer velocity. Reduce system complexity rather than add to it.
• Influence Product Strategy: Partner closely with Product and Design leaders to shape roadmaps, challenge assumptions, and ensure technical feasibility and leverage are built into strategic decisions.
• Create Leverage Through AI & Tooling: Institutionalize AI-assisted development practices. Design workflows, standards, and guardrails that allow teams to safely ship faster and operate with significantly higher output.
• Elevate Engineering Excellence: Raise the bar for code quality, CI/CD, observability, testing, and operational reliability. Identify systemic bottlenecks and eliminate them.
• Stay Close to Customers & Outcomes: Engage directly with customers and internal stakeholders to deeply understand pain points. Define metrics, design experiments, and ensure solutions deliver measurable impact.
• Mentor & Multiply: Coach engineers across teams on architecture, product thinking, and AI-enabled development. Influence without authority and lead through technical credibility.
• Navigate Ambiguity: Operate effectively in undefined spaces. Break down complex, multi-variable problems into executable plans with clear tradeoffs.

Staff Product Engineer

Manager

• Deal with customers from different countries, managing multiple projects concurrently;
• Consult and Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding.
• Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives
• Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments.
• Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation
• Prevent, identify, quantify, and communicate risks internally and externally
• Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets

Solution Deployment Manager, French Speaking

Technical Account Manager

• Architect the Future: Translate customer business goals and eLearning objectives into long-term technical strategies that unlock the full potential of Docebo's capabilities.
• Own the Relationship: Take complete technical ownership of the Docebo-customer relationship, partnering closely with the Account Team to drive overall account health, customer growth, and long-term satisfaction.
• Command the Room: Create and deliver high-impact presentations regarding performance and contractual SLAs directly to customer senior and executive management.
• Guard the Platform: Continuously monitor and assess technical health across critical areas—including API usage, integrations, custom modules, and login/session trends—to preemptively mitigate risks.
• Champion Efficiency: Collaborate with internal Premium Advisors to analyze support case patterns, identifying systemic workarounds and recommending improvements to enhance long-term platform health.
• Innovate through Pilots: Support the preparation and execution of small proof-of-concept projects, testing out cutting-edge scenarios with stakeholders before rolling them out organization-wide.
• Bridge the Gap: Serve as the central technical liaison between customer executive stakeholders and internal Docebo teams to run point during critical events and align future product roadmaps.

Technical Account Manager – Public Sector

Events

• Own the Stage: Lead the end-to-end planning, strategy, briefing, venue selection, and flawless execution for all North America tradeshows and exhibitions.
• Elevate Flagship Experiences: Partner across the business to support the operational delivery of Docebo’s premier corporate events, including Inspire, RKO, and PKO.
• Orchestrate the Ecosystem: Manage critical relationships with vendors, sponsors, and internal stakeholders to drive seamless coordination, perfect alignment, and flawless execution.
• Command On-Site Delivery: Lead real-time, on-site event activities including guest registration, speaker coordination, and proactive troubleshooting to keep things running beautifully.
• Harness Top-Tier Tools: Leverage industry software including Asana, Google Workspace, CVENT, and Salesforce to maintain organized, scalable, and highly predictable project management workflows.
• Engineer Surprise & Delight: Design memorable, on-brand event activations that captivate attendees, spark meaningful connections, and move away from standard industry checkboxes.
• Supercharge with AI: Revolutionize the event planning lifecycle by leveraging AI-powered tools and cutting-edge workflows to automate busywork, maximize team efficiency, and scale output.
• Govern the Blueprint: Oversee complex logistical puzzles—including transportation, lodging, catering, and equipment—while meticulously building budgets and negotiating vendor contracts to maximize value.
• Measure the Impact: Track, analyze, and deliver rigorous event performance metrics to internal stakeholders, proving clear ROI and mapping event success directly to revenue pipeline.

Senior Global Events Specialist, 14 Month Contract

Artificial Intelligence

• Own and maintain a pipeline of AI and automation use cases across People (lifecycle, Talent Acquisition, Total Rewards, Payroll, People Ops service, Workplace, and adjacent workflows).
• Prioritise initiatives based on impact, risk, feasibility, and alignment with People and business strategy, in partnership with People leadership and key stakeholders.
• Design and deploy agent-driven workflows that orchestrate complex, multi-step processes across systems and teams with minimal manual coordination (e.g., onboarding, offboarding, offer-to-hire, comp cycles, benefits/payroll events).
• Collaborate with the People Systems Architect to ensure underlying workflows, states, and data structures are agent-friendly (clear steps, owners, SLAs, and error paths).
• Implement robust monitoring, logging, and alerting for AI-enabled workflows so issues can be detected, investigated, and corrected quickly.
• Design decision-support agents that continuously analyse data and surface recommendations, scenarios, and risks to People and business leaders (e.g., comp change validations, hiring and headcount insights, risk patterns in tickets and lifecycle events).
• Partner with Data/BI to build and maintain dashboards underpinning these agents, with clear metrics and definitions.
• Establish review and override patterns so HRBPs and leaders own the decision logic while AI provides options, context, and risk flags.
• Design and implement always-on advisory agents that provide context-aware guidance to employees and managers on People topics, integrated into Slack, email, and internal portals, with clear escalation rules for high-stakes or complex cases.
• Reimagine how employees, managers, and People teams interact with People systems by embedding experiences into the flow of work (e.g., AI-powered nudges, in-Slack performance and feedback touchpoints, contextual prompts around key lifecycle events).
• Extend and enhance HRIS, ATS, compensation, and benefits tools through integrations, automation, and modern experience layers, rather than recreating functionality from scratch.
• Define and document AI guardrails: what agents can auto-decide vs where human review is required, and how fairness, compliance, and explainability are safeguarded.
• Work closely with IT, Security, Legal, and Data/BI to align AI implementations with data privacy, security, and regulatory requirements.
• Create reusable patterns, templates, and documentation so AI capabilities can be extended by the People team over time.
• Track KPIs for automations and agents (e.g., automation rates, time-to-resolution, error/rollback rates, satisfaction, time freed for People teams) and iterate based on real usage and feedback.

Senior People Systems, AI Specialist

Marketing

• Drive net-new enterprise pipeline through multi-channel programs: account-based plays, digital campaigns, field events, direct mail, coordinated outbound, or whatever works. The channel is secondary. The pipeline is the point.
• Build and run account-based programs using intent data and buying signals to prioritize in-market accounts and deliver experiences that make Docebo impossible to ignore.
• Partner with enterprise Sales (AEs and BDRs) through structured cadences on targeting, messaging, and pipeline reviews; you build trust with the sales team, not just slide decks for them.
• Engage buying committees across each target account, building programs that reach and influence multiple stakeholders, not just the primary contact.
• Support expansion pipeline within existing accounts and help accelerate in-flight opportunities, though your primary job is net-new business.
• Using AI to scale what works.
• Measure everything. Report on pipeline created, influenced, and accelerated with clear attribution. If something is not working, you say so and change course.
• Test, iterate, and improve. If something is not working, you say so and change course.

Enterprise Marketing Manager

Recruitment

• Manage the full-cycle recruitment process, from sourcing to offer stage.
• Partner with hiring managers to support hiring strategies and talent needs aligned to business goals.
• Build and maintain pipelines of diverse, high-quality candidates using creative sourcing techniques.
• Deliver an outstanding candidate experience that reflects Docebo’s culture and values.
• Support recruitment process improvements, employer branding initiatives, and recruiting projects.
• Track recruiting activity and metrics to help inform hiring decisions.
• Stay informed on market trends and share insights with the broader team.

Talent Acquisition Specialist

• Own and drive the full-cycle recruitment process, from sourcing to offer stage.
• Partner with hiring managers and executives to design effective hiring strategies and deliver talent solutions aligned to business goals.
• Build and nurture strong pipelines of diverse, high-quality candidates using innovative sourcing techniques.
• Act as a trusted talent advisor, providing insights on market trends, competitor intel, and best practices.
• Deliver an outstanding candidate experience that reflects Docebo’s culture and values.
• Lead efforts to continuously improve recruitment processes, tools, and employer branding initiatives.
• Track and analyze key recruiting metrics to drive data-informed decisions.
• Mentor and support junior recruiters within the team, sharing expertise and fostering growth.

Senior Talent Acquisition Specialist – 6-Month Contract

• Master the Stack: Serve as the primary Marketing owner (in partnership with key SMEs) for tools like Claude, Cursor, Supabase, Qualified, and more, ensuring every platform in our AI arsenal has a clear purpose and a measurable ROI.
• Architect the Future: Design, build, and deploy end-to-end AI-powered workflows across inbound, outbound, and lifecycle motions.
• Operationalize AI-Powered Nurture: Own the operational execution of Qualified to configure AI-powered email nurture and outbound sequences so AI can handle personalized, high-volume outreach at scale.
• Own the Marketing Brain: Build and maintain a centralized AI knowledge graph, use-case library, and documentation hub so the broader marketing team can self-serve and stay current.
• Stay Flex: Operate with a "special forces" mentality, shifting your focus quarterly to wherever the highest-impact opportunities exist, from content automation to deep signal-based research.
• Enable the Team: Create the adoption rhythms and documentation that empower every Docebian marketer to integrate AI into their daily flow effortlessly.
• Be the Expert: Serve as the go-to internal resource for Marketing to evaluate, build, or scale an AI-powered workflow. You don't wait to be asked; you proactively identify where AI can unlock speed, quality, or efficiency across teams.

Agentic Operator, Marketing

Systems Engineer

• Manage and develop the cloud infrastructure to ensure high availability and reliability.
• Improve the security standards of Docebo’s cloud infrastructure, ensuring compliance with industry best practices.
• Implement automation solutions to enable infrastructure scalability and reduce manual processes.
• Lead and contribute to infrastructure projects, ensuring timely delivery and alignment with business goals.
• Collaborate with development and engineering teams to support new service releases and ensure smooth integration with the cloud environment.
• Monitor system performance using tools like Datadog to ensure infrastructure stability and provide actionable insights.
• Debug and troubleshoot issues within the cloud environment to maintain optimal system health.
• Stay updated on market trends and evolve the infrastructure to remain current with best practices.

Cloud Systems Engineer

Human Resources

• Master the Configuration: Act as the primary hands-on Dayforce expert, tackling configuration changes and data updates across multiple global regions to keep our engine humming.
• Guard the Lifecycle: Process and validate high-stakes employee journey actions—from new hires to hybrid work updates—ensuring every change is accurate and approved.
• Champion Data Integrity: Partner with People Ops and Payroll to lead rigorous data audits and clean-up missions, hunting down inconsistencies before they become issues.
• Illuminating Insights: Architect and deploy custom reports for HR, Finance, and Executive teams, turning raw data into the fuel for informed decision-making.
• Fuel Growth Cycles: Collaborate with Total Rewards and Talent Development to launch and maintain high-impact Performance and Compensation cycles within the platform.
• Bridge the Systems: Support the testing and integration of our tech stack (like Ashby to Dayforce), ensuring data flows beautifully across all our benefit and payroll feeds.
• Leave a Legacy: Meticulously document your processes and fixes, creating a world-class roadmap for our permanent team members to follow.

HR Administrator – Dayforce, 3-6 Month Contract

Customer Success Manager

• Act as the primary advocate and trusted advisor for your portfolio, ensuring their unique challenges are met with innovative, effective solutions.
• Consult with customers on industry best practices to ensure the Docebo LMS is fully integrated into their culture and driving measurable business results.
• Become a certified Docebo expert, guiding customers through complex configurations and unlocking the full potential of our AI-powered tools.
• Simplify complex technical concepts into clear, business-focused narratives that resonate with stakeholders from IT admins to C-suite executives.
• Proactively manage the renewal cycle and identify clever upsell or cross-sell opportunities that help our customers expand their impact.
• Partner across internal teams—from Sales to Product—to ensure a seamless, world-class experience for every learner and leader we serve.
• Calmly and strategically navigate high-stakes challenges, turning potential roadblocks into opportunities for deeper trust and resolution.

Customer Success Manager, Enterprise

Account Executive

• Dynamically source and develop every qualified opportunity to secure new logos (outbound sales),
• Deliver engaging ROI-oriented sales presentations virtually and in-person,
• Build and nurture relationships with prospects and internal stakeholders,
• Engage with internal teams in marketing and inside sales to create strategy, messaging and sales collateral tailored for your portfolio and geography (inbound marketing),
• Contribute to Go to Market and Sales Organisation Strategies to deliver firm growth across your portfolio and geography,
• Help shape the future of 365Talents’ global footprint with your unique insights, ideas, and skills,
• Anticipate, mitigate, and manage deal risks to deliver reliable forecasts.
• KPI’s:
• Revenue (ARR) generated,
• Territory developments, go-to-market,
• Pipeline growth and maturity.