DMI (Digital Management, LLC)

IT Support

• Provide on-site Tier II IT help desk support to a federal legislative branch agency
• Inspect, image, configure, and deploy Windows desktops, macOS systems, and mobile devices
• Install, configure, troubleshoot, and maintain employee hardware, software, and peripheral components
• Register and configure mobile devices within enterprise Mobile Device Management platforms
• Load and verify software packages using automated imaging and patching tools
• Diagnose and resolve complex endpoint issues, including MFA failures and network connectivity problems
• Support Tier I personnel by enforcing best practices and creating standard operating procedures
• Use JAMF and Microsoft Intune for endpoint automation and configuration management
• Administer Microsoft Entra ID and Active Directory environments
• Manage and track service tickets, providing clear communication on status and resolutions
• Replace defective or obsolete hardware and software
• Identify recurring problem trends and develop mitigation strategies
• Participate in project and engineering tasks including patch management and vulnerability remediation cycles

IT Help Desk Specialist

Full-stack Engineer

• Design, develop, test, and deploy features and enhancements across front-end (ReactJS) and back-end (Python/FastAPI) layers.
• Build and maintain RESTful APIs using FastAPI with proper validation, error handling, versioning, and OpenAPI documentation.
• Develop responsive, accessible front-end interfaces using ReactJS in adherence to Section 508 accessibility requirements.
• Implement and manage data models, queries, migrations, and stored procedures in PostgreSQL.
• Operate within a trunk-based development workflow; commit small incremental changes frequently and use short-lived feature branches and feature flags.
• Package applications using Docker; support deployment of containerized workloads to AWS environments.
• Write and maintain automated unit, integration, and regression tests using pytest, Jest, and React Testing Library.
• Maintain technical documentation, including API docs, data model diagrams, architecture decision records, and developer guides.

Full Stack Software Developer

Frontend Engineer

• Identify, analyze, and remediate critical vulnerabilities, logic flaws, insecure dependencies, and misconfigurations in web applications and APIs
• Drive end-to-end vulnerability lifecycle management, including threat modeling, security assessments, and technical validation of remediation
• Integrate security controls into application architectures and APIs; advise on secure design patterns and data protection mechanisms
• Review and analyze web server and application logs to detect anomalies and indicators of compromise; implement threat intelligence automation
• Deploy, tune, and maintain Web Application Firewalls (WAF) tailored to custom-developed applications and traffic patterns
• Configure and manage File Integrity Monitoring (FIM) solutions to detect and alert on unauthorized changes to web content directories
• Implement DevSecOps principles throughout the CI/CD pipeline; develop security metrics and compliance reporting against established baselines
• Ensure web applications and cloud infrastructure comply with NIST SP 800-53, FISMA, and FedRAMP requirements; participate in audits and risk assessments
• Provide Tier II support for security operations and recommend ongoing security enhancements

Web Developer, Security Engineer

Security Engineer

• Design, implement, and maintain enterprise security controls for a federal agency client
• Enforce Zero Trust principles across cloud, network, and endpoint environments
• Support continuous security monitoring, incident response, vulnerability management, and compliance with NIST SP 800-53 and federal cybersecurity standards
• Implement and maintain enterprise security controls aligned with NIST SP 800-53
• Enforce Zero Trust Architecture principles per NIST SP 800-207
• Design and maintain RBAC, PAM, and MFA across enterprise systems
• Configure and manage IAM solutions and identity providers
• Maintain centralized logging, monitoring, and SIEM integration across systems
• Conduct continuous security monitoring, vulnerability assessments, and risk analysis
• Coordinate remediation per NIST RMF
• Secure cloud and hybrid environments (AWS, Azure)
• Support incident response, including alert monitoring and forensic collection
• Develop and maintain cybersecurity SOPs and ensure audit readiness

Cyber Security Engineer

Consultant

• Support the Office of the Chief Information Officer (OCIO) of a legislative customer
• Lead the project from initiation to closure
• Manage the project work plan and establish a structured framework
• Produce weekly written status reports
• Design and facilitate participative stakeholder planning sessions
• Conduct environmental and organizational analysis, including SWOT analysis
• Revise and finalize the updated OCIO Directional Plan
• Develop communications materials supporting the updated Directional Plan
• Maintain version-controlled documentation throughout the period

Senior Consultant

Salesforce Developer

• Develop customized solutions within the Salesforce platform, primarily focusing on leveraging OmniStudio and Flex Pages.
• Design solutions for grants management, case management, and constituent engagement aligned to Federal programs
• Utilize Apex (classes and triggers), Lightning Components, and Visualforce specifically tailored for OmniStudio and Flex Pages development.
• Design and develop Flex Pages, Lightning Web Components, and other relevant components within OmniStudio to enhance user experience and streamline business processes.
• Collaborate closely with stakeholders to gather requirements and translate them into technical solutions using Salesforce OOB, LWC, OmniStudio and Flex Pages capabilities.
• Implement and maintain advanced functionalities within OmniStudio, including creating dynamic layouts, data integration, and process automation.
• Develop and customize Velocity templates to generate personalized content and communications within the Salesforce platform.
• Conduct thorough testing and debugging of OmniStudio and Flex Pages solutions to ensure reliability and performance.
• Document technical designs, configurations, and customizations related to OmniStudio and Flex Pages development.
• Work collaboratively with Salesforce Administrators and other team members to ensure seamless integration of OmniStudio and Flex Pages solutions with existing Salesforce environments.
• Stay updated on the latest features and best practices related to OmniStudio and Flex Pages development within the Salesforce ecosystem.
• Provide training and support to end-users on the usage and maintenance of OmniStudio and Flex Pages solutions.
• Continuously optimize and improve OmniStudio and Flex Pages implementations to align with evolving business needs and objectives.
• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project

Salesforce Architect

Product Manager

• Drive the delivery of a School-Based Services Electronic Health Record (EHR) system
• Serve as the technical lead for the EHR product
• Translate business needs into technically feasible product direction
• Provide direction on infrastructure, platform decisions, and system architecture
• Coordinate across DVHA, ADS, AOE, school districts, and EHR vendors
• Lead and oversee data migration and system integrations/interfaces
• Ensure a structured release management process
• Drive and refine Agile and hybrid delivery practices across teams
• Research industry trends, EHR best practices, and market capabilities
• Communicate technical debt, risks, and trade-offs clearly to executive stakeholders

Analyst

• Conduct quality control reviews for compliance and partner with project managers to resolve findings.
• Modernize and maintain reporting structures, dashboards, and quality metrics to provide visibility.
• Analysis to identify issues, root causes, process gaps, and translate findings to recommendations.
• Lead process documentation efforts, including SOPs, QC workbooks, and scoring criteria.
• Apply Confluence best practices to keep the team's knowledge base structured and current.
• Develop training materials and job aids that help the team apply quality standards consistently.
• Serve as a partner facilitating working sessions and building consensus around process changes.
• Continuously evaluate team tools, templates, and workflows for improvement opportunities and take initiative to prototype and implement enhancements with stakeholder buy-in.

Continuous Improvement Analyst

• Support the day-to-day administration of HR systems, including employee onboarding, data changes, transfers, promotions, and terminations
• Maintain accurate employee and organizational data across HR platforms
• Assist with HR reporting, data validation, and routine audits
• Support system configurations, workflow routing, and user access management
• Troubleshoot HR system issues and respond to inquiries from HR teams, managers, and employees
• Execute bulk data uploads and updates while ensuring data integrity
• Monitor HRIS workflows, identify issues, and implement corrective actions
• Investigate and resolve data discrepancies across systems
• Document processes, audit findings, and system changes
• Partner with internal stakeholders and vendors to resolve system issues and support enhancements

HRIS Analyst

Financial Planning and Analysis

• Support the daily financial execution, data integration, and governance enforcement for the OCIO budget
• Ensure data compliance with newly established financial structures and validation rules
• Track allocations and reconcile core ledger data
• Assist with the Front Office spend plan
• Act as the front-line resource helping program offices execute their validation battle rhythms
• Pull, clean, and manually or semi-automatically ingest raw data exports from core enterprise financial networks
• Execute day-to-day transaction logging, ledger balance checks, and tracking for the Front Office spend plan
• Monitor and facilitate the upcoming division validation process
• Track division compliance against established reporting timelines
• Analyze contract Periods of Performance (POPs), process purchase requisitions, and flag execution delays
• Populate, update, and verify data integrity behind executive Quad Charts, pivot tables, and visual tracking dashboards
• Identify and document system inefficiencies and opportunities for automated tools
• Leverage Generative AI platforms for variance explanations and notification templates
• Conduct routine variance analysis on individual project levels to spot spending trends early in the fiscal year