DigitalOcean

Solutions Engineer

• Lead hands-on database migration projects, ensuring smooth transitions of workloads across MySQL, PostgreSQL, Redis, and MongoDB.
• Apply deep expertise in at least two of the following technologies: MySQL, PostgreSQL, Redis, MongoDB, Kafka, and OpenSearch.
• Analyze customers’ existing infrastructure and applications to design robust migration strategies.
• Collaborate on migrations involving complementary technologies like Kafka (event streaming) and OpenSearch (search and analytics), emphasizing their integration with database systems.
• Analyze customers' existing database environments and dependencies to design resilient, efficient migration strategies.
• Implement tailored migration architectures, ensuring high performance, reliability, and minimal downtime.
• Build detailed infrastructure diagrams and explain architectural decisions clearly to technical and non-technical audiences.
• Demonstrate strong understanding of database-specific requirements, including schema design, replication, performance optimization, and cloud-native compatibility.
• Partner with Technical Customer Success Managers and Account Managers to identify customer needs, define success plans, and ensure smooth migrations.
• Conduct hands-on technical workshops, proof of concepts, and demonstrations showcasing Kubernetes migration processes and cloud-native solutions.
• Offer tailored onboarding and migration assistance to guide customers through technical blockers and adoption challenges.
• Act as a trusted advisor, helping customers navigate technical complexities and adopt Database best practices.
• Prepare and document Database best practices to be used by the customers during and post-migration.
• Collaborate with engineering and support teams to resolve technical escalations during migrations.
• Advocate for customer feedback to inform the development of new Database-related features and platform enhancements.

Senior Solutions Architect, Database Migrations Specialist

• Act as a trusted technical advisor to channel partners, providing architectural guidance across a broad range of solutions and workloads
• Collaborate with Channel Managers, Account Managers, and Technical Account Managers to align on partner-led customer objectives and success plans
• Design and present repeatable architectures, delivery patterns, and best practices tailored to partner implementation models
• Lead technical deep dives, whiteboarding sessions, and executive briefings in support of partner-led engagements
• Drive partner-facing technical workshops, proof-of-concepts, and enablement sessions to accelerate customer adoption
• Troubleshoot complex partner-delivered technical challenges, collaborating with Engineering and Support teams to ensure successful outcomes
• Influence partner and customer architectures by clearly articulating the value proposition of DigitalOcean’s cloud platform
• Advocate for partner and customer needs internally, providing feedback to Product and Engineering teams to enhance platform capabilities
• Support workload expansion, customer retention, and long-term channel partner success through proactive technical engagement

Senior Solutions Architect – Channel

• Act as a trusted technical advisor for your accounts and partners, with a focus on AI/ML and GPU-based workloads
• Collaborate with Account Managers, Technical Account Managers, and Partners to develop success plans aligned to business goals
• Design, present, and implement scalable architectures, modernization strategies, and AI solutions tailored to customer needs
• Lead technical deep dives, workshops, proof-of-concepts, and executive briefings to accelerate adoption
• Demonstrate strong expertise in AI/ML frameworks like TensorFlow and PyTorch and usage of platforms like Hugging Face, with experience deploying and fine-tuning LLMs and GenAI models
• Optimize AI/ML workloads using tools like CUDA, TensorRT, vllm, and quantization methods (INT4, INT8, FP8)
• Educate customers to build scalable AI applications like chatbots, inference services or recommendation systems using Kubernetes, NFS, and databases
• Demonstrate proficiency in DevOps tools like Docker, Terraform, and CI/CD pipelines
• Troubleshoot complex technical challenges in partnership with Engineering, Support, and Product teams
• Provide customer feedback to shape product roadmaps and enhance platform capabilities
• Support workload expansion, retention, and long-term partnership growth through proactive technical engagement

Senior Solutions Architect – AI/ML

Security Engineer

• Design and develop real-time security detection engines using Apache Flink and Kafka for threat detection at cloud scale
• Build high-performance security APIs and microservices using Go and JavaScript/Node.js
• Implement streaming analytics for security event correlation, anomaly detection, and threat intelligence
• Architect and implement security solutions running on Kubernetes at hyperscale
• Develop security data pipelines processing petabytes of logs, network traffic, and telemetry data
• Lead technical design for complex security platform features from conception to production
• Collaborate with security researchers, threat analysts, and cloud platform teams
• Mentor junior engineers on security engineering best practices and cloud-native development

Senior Software Engineer, Security Products

Technical Account Manager

• Own the technical relationship with DigitalOcean’s highest-value customers, including Fortune 500 companies and global technology leaders.
• Serve as the trusted technical advisor and executive-facing point of contact, building deep, lasting relationships with VP- and SVP-level stakeholders.
• Drive regular technical and strategic alignment sessions (QBRs, EBRs), proactively shaping the customer’s roadmap to maximize the value of DigitalOcean infrastructure.
• Engage with C-level and VP-level contacts with confidence, clarity, and authority.
• Deliver high-impact, boardroom-ready presentations on architecture decisions, cost-performance tradeoffs, and innovation opportunities.
• Navigate complex org structures, ensuring DigitalOcean maintains executive alignment and account control at every level.
• Provide expert guidance on designing and scaling AI/ML, containerized, and GPU-intensive workloads on DigitalOcean.
• Assist customers with architectural planning, workload migration, performance tuning, and incident response.
• Collaborate directly with engineering and product teams to address customer roadblocks and influence the product roadmap based on enterprise needs.
• Own technical success across a portfolio of DigitalOcean’s largest and most strategic accounts.
• Identify opportunities for workload expansion, cost optimization, and operational efficiency.
• Act as the voice of the customer, providing structured feedback to influence DigitalOcean's offerings and go-to-market strategies.

Strategic Technical Account Manager – TAM

Product Manager

• Own and drive the product strategy and roadmap for DigitalOcean’s GPUs
• Conduct comprehensive market analysis on GPU compute trends
• Collaborate directly with Engineering and Infrastructure teams
• Serve as the primary advocate for customer deployment requirements
• Partner effectively with Hardware Engineering and other teams
• Utilize data-driven approaches to evaluate product success

Staff AI Product Manager

Full-stack Engineer

• Architect, design, develop, and maintain scalable backend services and systems.
• Drive technical initiatives and large cross-team projects from concept to production.
• Collaborate with product managers, UX designers, and engineers across distributed teams to deliver end-to-end solutions.
• Develop deep expertise in observability tools and technologies such as Prometheus, Grafana, time-series databases, and distributed tracing.
• Build and maintain high-performance APIs and microservices using Go (Golang) and gRPC, integrating with systems like Kafka, Redis, and NoSQL databases.
• Work with Terraform and Ansible to automate infrastructure deployment and configuration management.
• Utilize knowledge of SQL for data analysis, service integration, and operational insights.
• Lead efforts in debugging, troubleshooting, and performance tuning of complex distributed systems.
• Champion operational excellence by improving reliability, monitoring, and alerting practices.
• Provide technical leadership, mentorship, and guidance to other engineers.

Staff Software Engineer

Financial Planning and Analysis

• Own datacenter financial modeling; build and manage complex financial models
• Serve as finance business partner to the R&D organizations
• Develop business cases for new initiatives
• Monitor key performance indicators (KPIs) and financial metrics
• Help prepare weekly, monthly and quarterly reports for executive leadership

Senior Financial Analyst

Software Engineer

• Drive AI Transformation.
• Architect Strategic Platforms.
• Maximize Organizational Velocity.
• Foster Engineering Excellence.
• Deliver Product-Centric Internal Tools.
• Optimize Operational Resilience.
• Lead Strategic Alignment.

Senior Director of Engineering, Head of Internal Technology

Technical Program Manager

• Drive the planning, execution, and delivery of complex technical programs across engineering, product, and operations teams.
• Partner with engineering and product leadership to define program scope, objectives, timelines, and success metrics.
• Facilitate cross-team communication and ensure alignment on priorities, dependencies, and trade-offs.
• Identify and mitigate program risks, resolve issues, and escalate blockers to maintain program velocity.
• Implement and refine program management best practices, tools, and frameworks for greater efficiency and transparency.
• Track and communicate program progress, ensuring stakeholders have clear visibility into timelines, outcomes, and risks.
• Champion continuous improvement and foster a culture of accountability and collaboration across technical teams.

Senior Technical Program Manager

Program Manager

• Own and operate Product Capability Requests (PCRs) end‑to‑end, including intake, refinement, prioritization, execution tracking, and communication.
• Translate customer and field‑driven technical needs into clear, actionable requirements for Product and Engineering teams.
• Build, maintain, and optimize Jira workflows, dashboards, and reporting to provide real‑time visibility into program health, risks, and outcomes.
• Drive cross‑functional execution by establishing milestones, owners, timelines, and success criteria for Solutions‑owned initiatives.
• Partner closely with Solutions Architects to ensure technical context and customer impact are accurately represented in program inputs.
• Facilitate planning sessions, program reviews, and retrospectives to ensure alignment and continuous improvement.

Solutions Program Manager

• Own the end-to-end execution of one or more Security Products workstreams, translating strategy and customer needs into clear requirements, sequencing, and shippable increments.
• Serve as the technical product owner for your scope by maintaining a healthy backlog, writing high-quality user stories and acceptance criteria, and keeping engineering unblocked through fast decisions and clear tradeoffs.
• Partner deeply with engineering leadership to drive delivery planning, estimates, dependency management, and release readiness, with a focus on predictable outcomes and minimal rework.
• Collaborate with UX and UI to design simple security experiences in the DigitalOcean console and API, then convert designs into actionable requirements, workflows, and instrumentation needs.
• Work cross-functionally across Security, IAM, Networking, Support, Billing, and service teams to ensure integrated customer journeys, clear ownership boundaries, and clean remediation paths.
• Define and maintain release criteria for your scope, including quality bars, rollout approach, customer readiness inputs, and internal enablement requirements.
• Produce clear written narratives and launch assets that explain customer value, expected behavior, and operational considerations, in partnership with Corporate Communications, Product Marketing, and Developer Relations.
• Create and maintain reusable templates, checklists, and stakeholder workflows that make product launches and customer updates consistent and low-friction.
• Help align incident response communications by maintaining customer-facing update templates, coordinating stakeholder workflows, and ensuring product and incident messaging remains accurate and timely during high-priority events.
• Use customer feedback, product data, and operational learnings to iterate quickly, reduce friction, and improve the effectiveness of Security Products over time.

Senior Technical Product Manager II, Security Products

• Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem
• Help design, diagram, and plan infrastructure architectures tailored to customer use cases
• Conduct regular technical consultation sessions and workshops
• Manage and maintain DigitalOcean’s key accounts
• Partner closely with customers to drive engagement, retention, and expansion
• Identify opportunities for cost reduction and performance optimization
• Act as the voice of the customer within DigitalOcean
• Develop tools and scripts to streamline technical engagements

Senior Technical Account Manager

• Leading engineering efforts to deliver innovative storage solutions
• Supporting the creation and operations of distributed systems
• Programming in Go and other languages
• Collaborating with a motivated team of peers
• Consuming from and contributing to free/open source software communities
• Solving interesting problems in a technically rewarding environment.

Senior Software Engineer, Storage

• Lead AI transformation strategies
• Architect internal platforms
• Foster engineering excellence
• Deliver product-centric internal tools
• Optimize operational resilience