Senior Account Executive, AI

DigitalOcean

Senior Account Executive driving growth by partnering with promising AI startups at DigitalOcean. Engaging in the Bay Area's AI ecosystem and advocating for customers' technical needs.

Posted 5/27/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $148,800 - $186,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Immerse yourself in the Bay Area AI ecosystem to identify, engage, and win the most promising startups.
Own the relationship with high potential AI accounts, acting as the primary point of contact for their business and technical needs.
Advocate for your customers internally, working with support and engineering to remove technical roadblocks and ensure their success.
Drive account growth by maintaining meaningful contact and identifying new opportunities.
Manage and negotiate contract renewals, communicating the value of new features to drive expansion and upsell opportunities.
Partner with marketing, product, and customer success teams to deliver a best-in-class customer experience.
Translate customer feedback from the Bay Area AI community into clear insights for our Product and Engineering teams to shape the roadmap.

Requirements

What you’ll need

5+ years experience as an account executive or account manager for a technical product or experience as a sales or support engineer.
Cloud Infrastructure and AI experience required.
Proven experience in contributing to onboarding and customer success pipelines.
Excellent written and phone communication skills.
Relationship management experience and can effectively collect and communicate constructive feedback from customers.
Develop a network of AI startups, founders and accelerators.

Benefits

Comp & perks

Competitive salary
Flexible work hours
Professional development opportunities
Employee Assistance Program
Local Employee Meetups
Flexible time off policy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementcontract negotiationcustomer onboardingcustomer successcloud infrastructureAI experience

Soft Skills

communication skillsrelationship managementnetwork developmentcustomer advocacy