Digi International

Web Designer

• Develop and maintain components of Digi’s corporate website and digital platforms using modern web technologies.
• Build backend services and APIs that support web functionality, integrations, and data collection.
• Extend CMS and web platform capabilities through custom development and system integrations.
• Maintain clean, well-documented, and scalable code.
• Build and maintain integrations between the website and enterprise platforms including CRM systems, analytics platforms, marketing automation tools, and AI services.
• Develop automation workflows that reduce manual processes and improve digital platform reliability.
• Implement data collection and instrumentation that supports analytics and reporting.
• Use AI-assisted development tools to accelerate coding, testing, and documentation.
• Help manage and improve the AI tool environment used by the digital team.
• Develop structured prompts, workflows, and documentation to ensure AI tools are used in a repeatable and controlled development process.
• Evaluate and test new AI tools that improve development efficiency.
• Monitor website performance and system integrations.
• Identify bottlenecks and recommend improvements to platform scalability and performance.
• Participate in structured testing and optimization initiatives.

Content Marketing Manager

• Produce digital content including blog articles, website pages, customer success stories, and marketing assets aligned with Digi’s digital content strategy.
• Use AI tools to accelerate research, outline development, and first-draft content creation across multiple formats.
• Edit and refine AI-generated drafts to ensure clarity, accuracy, technical credibility, and alignment with Digi’s brand voice.
• Translate complex technology concepts into clear narratives for technical and business audiences.
• Support the development of product, solution, and industry-focused website content.
• Leverage generative AI tools for research summaries, outlines, content drafts, and content variations.
• Develop and refine prompts and workflows that improve the quality and efficiency of AI-assisted content production.
• Validate AI-generated information through research and collaboration with internal subject matter experts.
• Structure content to improve discoverability in traditional search engines and AI-driven discovery platforms.
• Assist in producing digital assets for product launches, marketing campaigns, and demand generation initiatives.
• Create supporting content for landing pages, blog posts, case studies, and marketing collateral.

Marketing Campaign and Content Specialist

Digital Marketing

• Support the execution of marketing campaigns using platforms such as HubSpot or similar marketing automation tools
• Assist with email campaigns, landing pages, and campaign workflows that capture and nurture leads
• Support digital marketing initiatives including webinars, email programs, and promotional campaigns
• Help support programs that generate Marketing Qualified Leads (MQLs)
• Assist with lead segmentation, campaign tracking, and CRM integration
• Help maintain lead nurture programs that guide prospects through the marketing funnel
• Use AI tools to support campaign development, marketing content creation, and analysis
• Help develop repeatable workflows that improve marketing efficiency
• Evaluate new AI tools that support marketing productivity and performance
• Help manage Digi’s corporate social media presence including LinkedIn, Facebook, and X
• Draft and schedule posts promoting products, events, and company updates
• Monitor engagement and track performance metrics
• Maintain campaign data including audience segments and campaign tracking
• Support marketing dashboards and performance reporting
• Help identify opportunities to improve campaign performance and engagement

Digital Marketing Specialist

Full-stack Engineer

• Own platform-level technical decisions for distributed cloud components and microservices
• Lead and mentor the development team
• Design, develop, and optimize real-time data pipelines
• Define and implement REST APIs and microservice architectures for large-scale IoT deployments
• Oversee cloud infrastructure deployment and operations (AWS or equivalent)
• Design and manage LoRaWAN networks and other IoT protocols
• Design and implement scalable, high-performance data systems
• Drive technical strategy for web interfaces and dashboards
• Lead IoT security efforts
• Ensure platform compliance with ISO 9001 standards
• Collaborate cross-functionally with various teams
• Provide senior-level technical guidance and Level 3 support for production IoT systems
• Develop and execute automated unit and integration tests
• Document platform architecture and operational procedures
• Participate in Agile planning and governance

Senior Software Engineer

Account Executive

• Establish market leadership for SmartSense IoT Solutions within the Healthcare vertical by winning new enterprise accounts in that Vertical.
• Develop and build a robust sales pipeline through outbound prospecting, working with internal sales resources, leveraging personal network and attending industry events.
• Manage sales process, coordinate account meetings, and utilize internal resources to support opportunities.
• Develop and maintain executive customer relationships at assigned accounts.
• Develop and execute winning account strategies.
• Draft, negotiate, and finalize appropriate agreements to close sales.
• Meet and exceed all annual sales quotas and goals.
• Up to 50% travel required

Account Executive, Healthcare

SDET

• Develop reliable, maintainable automated integration tests using the pytest framework.
• Write advanced Python-based automated tests for REST APIs, GraphQL APIs, service interactions, and event-driven workflows.
• Contribute to designing test cases based on requirements, architecture diagrams, and system behaviors.
• Test event-driven system interactions (e.g., pub/sub messaging, asynchronous processing).
• Perform manual and exploratory API testing as needed using Postman, Bruno, or similar tools.
• Execute and enhance automated and manual UI/UX test flows for full end-to-end validation.
• Analyze test results, troubleshoot failures, and collaborate with developers to identify root causes.
• Improve documentation, test plans, and traceability practices.
• Participate in code reviews for automated tests and assist in improving test coding standards.
• Contribute ideas for improving test frameworks, automation stability, tooling, and processes.
• Support continuous integration practices to ensure automated tests run reliably as part of the delivery pipeline.

Software Automation Test Engineer II

Project Manager

• Coordinate cross-functional teams to deliver client projects on time
• Build and manage project timelines, milestones, and implementation plans
• Define installation goals and support successful customer onboarding
• Monitor and assist with customer escalations to ensure timely and thoughtful resolution
• Coordinate customer training sessions, documentation, and training videos
• Track project progress and provide clear status updates and reporting
• Apply best practices to improve efficiency, consistency, and customer experience
• Support long-term initiatives such as touchless onboarding and process improvements

Application Engineer

• Collaborate with the sales team to understand customer needs, present solutions, and drive the technical sales cycle for Digi's wireless routers and managed services
• Design and propose end-to-end solutions for customers, integrating Digi's cellular routers, remote management, security, and managed connectivity services
• Conduct product demonstrations, proof-of-concepts (POCs), and technical deep dives for customers and partners
• Train and support partners to successfully position and deploy Digi’s wireless connectivity solutions
• Assist in creating technical proposals, white papers, best practice guides, and solution architectures tailored to customer needs
• Stay up to date with industry trends, emerging wireless technologies (5G, LTE, Private Networks), and IoT innovations to provide thought leadership
• Work closely with product management, engineering, and customer support teams to relay field insights and contribute to product development
• Provide guidance on deployments, troubleshooting, and solution optimization to ensure customer success

Principal Field Application Engineer

Account Manager

• You, along with your territory team will support and drive a proactive renewal process by engaging customers 90/60/30 days ahead of contract expiration.
• You will track all interactions in internal systems, identify risks early, and take action to mitigate churn.
• You will leverage tools such as NetSuite and other internal systems to create quotes and manage customer records.
• You will follow up on inbound and outbound leads within 72 business hours, document interactions, qualify opportunities, and help build an early-stage pipeline.
• You, along with your regional team, will maintain clean, accurate opportunity data to support forecasting and leadership visibility.
• You will work closely with regional sales and customer success teams to assist with quotes, pricing, and customer updates.

Account Manager II – Customer Success

Accounts Receivable

• Manage assigned customer accounts, collections and reconciliation
• Analyze and interpret customer financial status and provide recommendations on credit limits to management
• Ensures company’s credit management policies are followed; monitors and reports any credit concerns to management
• Works with sales, Customer Service and AR Accounting team and customers to resolve credit issues
• Ensures AR credit and collection team daily, weekly and month end processes are completed in a timely and accurate manner
• Process debit/credit memos and journal entries related to AR activity
• Respond to customer inquiries relating to statements, invoices, account lists, etc.
• Serve as back-up support for Digi US Cash Applications team
• Actively participate in Sarbanes 404 controls focused on AR Credit/Collection
• Assist with customer sales tax inquiries and information
• Provide recommendation to process and procedures that improve efficiency and accuracy
• Invoice in and manage customer on-line portals for those accounts requiring portal billing

Accounts Receivable Analyst

Customer Support

• Work through customer’s problem, questions, bugs etc. via email and phone to resolution while maintaining SLA’s and KPIs
• Learn industry standards and terminology including CDC guidelines and HACCP compliance
• Be proficient in tools such as JIRA and NetSuite
• Manage customer escalations by leveraging expertise in industry knowledge

Product Support Specialist, SmartSense

Sales Engineer

• Understand customer business and application requirements; provide pre-sales technical and design support with prospective customers and partners over the phone, via email, and in person
• Design and develop proof-of-concept applications to demonstrate product capabilities
• Build and deploy containerised applications on Digi devices
• Act as liaison between the Sales Team and Engineering, Technical Support, Product Marketing, and Product Management
• Provide customer training programmes and technical sales presentations as required
• Set up, test, and replicate customer hardware, software, networking, and application issues in a lab environment
• Develop and maintain strong technical relationships with customer and partner contacts
• Assist in driving revenue across both Business Units

Technical Sales Engineer II

Sales

• Assist with lead and account research using CRM tools, LinkedIn, and internal systems
• Support pipeline hygiene by updating contact records, opportunity notes, and activity logs in Salesforce
• Help prepare outbound call lists and email outreach for Inside Sales Representatives (ISRs)
• Participate in sales meetings, training sessions, and call shadowing
• Help analyze basic sales metrics (activity, response times, pipeline coverage)
• Support special projects related to process improvement, automation, or territory planning