DICK'S Sporting Goods

Manager of Survey & Assessment

DICK'S Sporting Goods

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $83,000 - $138,200 per year

Job Level

SeniorLead

Tech Stack

SQL

About the role

  • Own the design, governance, and execution of the enterprise listening survey program (e.g., engagement, lifecycle)
  • Partner with senior leaders and HRBPs to ensure surveys address business priorities and drive measurable action
  • Establish consistent standards for survey administration, analysis, and action planning
  • Own the enterprise strategy for selection and development assessments, including vendor selection, validation, and ongoing governance
  • Ensure assessments are fair, legally compliant, psychometrically sound, and aligned with DSG’s competency models and talent philosophy
  • Partner with TA, L&D, and HRBPs to integrate assessments into hiring, promotion, and development processes
  • Apply advanced statistical methods (psychometrics, validation studies, forecasting, machine learning) to extract actionable insights
  • Translate survey and assessment results into clear, compelling recommendations for senior leadership
  • Build dashboards and visualizations (e.g., Medallia, Visier) that connect measurement data to business outcomes
  • Lead and coach a small team (Senior Analyst – Assessments and Project Manager) to deliver on program goals
  • Set priorities, manage workloads, and build expertise in survey methodology and assessments across the team
  • Build strong partnerships with HRBPs, TA, Learning, and senior leaders to embed survey and assessment insights into decision-making
  • Stay current on best practices in survey science, assessment methodology, and applied research
  • Monitor program effectiveness and implement continuous improvements
  • Explore emerging tools, methods, and vendors to strengthen the enterprise measurement portfolio

Requirements

  • Master's Degree in I-O Psychology, Quantitative Psychology, Statistics, or related field preferred
  • 7-10 years experience, including survey design, employee listening, and assessment strategy
  • Demonstrated success in applying psychometric methods and statistical modeling to inform organizational decisions
  • Experience leading small teams and managing cross-functional projects preferred
  • Project management certifications (e.g., CAPM) a plus
  • Proficiency with survey platforms (Qualtrics, Medallia, Microsoft Forms)
  • Advanced statistical/programming skills in R and SQL
  • Microsoft Excel (lookups, pivots), PowerPoint, Teams, SharePoint
  • Familiarity with data governance, privacy, and compliance regulations
  • Visier or other data visualization experience a plus
  • Deep expertise in survey methodology, psychometric validation, and assessment governance
  • Exceptional ability to translate complex data into actionable business insights
  • Detail orientation and ability to execute quality assurance checks
  • Ability to manage sensitive teammate feedback and assessment results with discretion
  • Strong communication and storytelling skills with senior leaders
  • Collaborative leadership style with proven ability to coach and develop team members