Diabetes Youth Families

Systems Engineer

• Manage all Verification and Validation activities and deliverables for New Product Development and sustaining products.
• Develop detailed Verification and Validation Plans for assigned projects
• Collaborate with Systems Engineering in Systems Engineering COE to ensure that all requirements are testable
• Create and document novel and robust test methodologies
• Analyze design changes implemented after execution of verification and validation to determine regression testing required
• Provide technical consulting and mentoring in areas of expertise to early-career members of the Design Verification test team
• Perform systemic reviews of test cases to ensure complete coverage of typical use and edge cases scenarios

Systems Engineer, V&V

Administrative Assistant

• Serve as the primary point of contact for all office operations, ensuring a productive and well-supported work environment.
• Own calendar management, meeting coordination, and travel logistics for leaders and project teams.
• Oversee office supply procurement, vendor relationships, and space planning to support evolving team needs.
• Lead internal communications for operational updates, team-wide logistics, and event coordination.
• Manage end-to-end procurement processes, including requisitions, purchase orders, and vendor onboarding using SAP or similar ERP systems.
• Track and reconcile blanket POs, monitor spend, and ensure timely delivery of critical materials.
• Coordinate the submission, tracking, and execution of NDAs, SOWs, and contracts through platforms like ZIP and Ironclad.
• Maintain accurate records and ensure compliance with document control standards, including change orders in PLM systems.
• Proactively manage approval workflows and escalate delays to ensure business continuity.
• Own recurring meeting room scheduling, conflict resolution, and space optimization in partnership with facilities teams.
• Support logistics for team meetings, workshops, and offsite events, ensuring a seamless participant experience.
• Lead onboarding logistics for new hires, including workspace setup, systems access, and welcome materials.
• Maintain and improve operational dashboards and trackers for procurement, contracts, and onboarding.
• Provide high-level administrative and project support to cross-functional teams and leadership.

Office Manager

User Researcher

• Develop and execute a comprehensive UX research strategy aligned with business goals.
• Lead, mentor, and grow a team of UX researchers across qualitative and quantitative disciplines.
• Advocate for the voice of the user across cross-functional teams including Product, Design, Engineering, and Marketing.
• Oversee the planning and execution of user research studies including usability testing, ethnographic research, surveys, and data analysis.
• Translate complex user behaviors and needs into actionable insights.
• Ensure research findings are effectively communicated and integrated into product roadmaps.
• Partner with senior stakeholders to prioritize research initiatives and influence product strategy.
• Foster a culture of curiosity, experimentation, and empathy across the organization.
• Promote best practices in research methodologies, tools, and ethics.
• Build scalable research operations including participant recruitment, tooling, and knowledge management.
• Monitor and report on research impact and ROI to executive leadership.
• Stay current with industry trends and emerging technologies in UX and user research.

Director, UX Research

Full-stack Engineer

• As a full stack developer, you will be involved in many aspects of development including interpreting requirements, development, testing and code deployments
• Develop and implement new functionality to the current site, help maintain and troubleshoot the overall infrastructure
• Work with QA and other IT members and cross-functional teams to ensure that code is adequately reviewed and tested for functionality and security
• Provide maintenance and enhancements to existing code
• Help estimate and plan iterative agile releases as part of a Scrum team
• Anticipate issues and risks at the module level and escalate appropriately
• Help develop automation tools and unit tests to test, deploy and monitor applications
• Maintain proper documentation for code, workflow processes, testing, and standard operating procedures in accordance with business requirements
• Help in assessing the impact of proposed changes and recommend alternative solution choices, determining trade-offs and impact analysis
• Communicate effectively with IT leaders and/or business users on the status of enhancements, projects and open production support tickets (using Jira)
• Stay abreast of current technology and seek out new tools that can be utilized appropriately
• Perform other duties as required

Senior Software Engineer

Account Executive

• Develop strategically targeted Group Purchasing Organizations (GPO)
• Implement organizational and territory plans
• Educate payors and influence prescribing decisions
• Earn the support of customers as a trusted business advisor
• Provide information critical to accomplishing the Insulet mission to colleagues

Commercial Account Director – Pharmacy Benefit PBM, GPO

Sales

• Set Business Strategy and stay informed about current trends
• Use industry expertise to create effective sales plans
• Assess potential opportunities and threats
• Ensure teams are well-informed and prepared for customer needs
• Equip teams with necessary product and industry knowledge
• Coach and mentor sales team members
• Develop and maintain credible relationships with key decision makers
• Oversee the execution of field sales activities
• Leverage data sources to drive informed business decisions
• Conduct administrative responsibilities while adhering to budgetary guidelines

District Sales Manager – Field-Based

Operations

• Lead and manage a scrum team of Data Engineers (local and remote)
• Drive the development of new and novel data architectures and pipelines
• Work with cross functional stakeholders to accomplish data integrations, approvals, validation and deployment
• Mentor and coach engineers fostering growth and promoting best practices
• Work with IT, analytics and cross functional teams to identify data sources
• Perform data quality checks and data clean up
• Interface with business stakeholders in cross-functional teams
• Develop data preprocessing tools as needed
• Ensure all data processes comply with FDA, ISO 13485, HIPAA, and other relevant medical device regulations

Manager, Data Operations

Account Manager

• Meets/exceeds sales objective within assigned geographic area
• Develops and maintains superior relationships with key diabetes decision makers and influencers.
• Implements customer loyalty initiatives
• Demonstrates and trains on Insulet Corporation products and related software
• Maintains an active role with Managed Markets
• Conducts required customer training programs

Pediatric Account Manager – Field Based

• Set Business Strategy
• Stay informed about current trends, regulatory changes, and competitive products
• Use industry expertise to create effective sales plans that align with market conditions and customer demands.
• Coach and mentor sales team members.
• Develop and maintain credible relationships with key diabetes decision makers and influencers within the district
• Oversee the execution of field sales activities, ensuring compliance with established promotional guidelines

District Sales Manager – New England

Manager

• Establish Clinical Partnerships
• Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices.
• Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
• Expand your network and credibility within the diabetes community by actively participating in local events and initiatives that position you as a leader in diabetes care.
• Own Patient Training
• Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatment.
• Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device.
• Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usage.
• Collaborate with healthcare providers to ensure training aligns with clinical treatment plans, fostering seamless integration of the device into the patient’s care routine.
• Empower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use.
• Oversee Clinical Education
• Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet
• Oversee CPTs by providing timely product updates and being a clinical resource.
• Leverage multiple data sources to inform education strategy and individual/team actions.
• Maintain and update data systems, such as Salesforce, to capture training metrics.
• Conduct administrative responsibilities, managing operations while adhering to budgetary guidelines.
• Sell Through Clinical Expertise
• Empower decision-making by promoting the life-changing benefits of insulin pump therapy to healthcare providers and patients.
• Collaborate closely with territory partners to achieve shared sales goals while contributing your clinical expertise to shape effective strategies.
• Champion inspiring patient success stories, leveraging real-world examples to demonstrate the impact of Insulet’s solutions and drive product adoption through clinical selling techniques.
• Execute field sales activities with a strategic, patient-centered approach, ensuring all promotional efforts are aligned with established guidelines while maximizing impact in the field.

Clinical Services Manager

• Leads the development and implementation of the HCP Education strategy and tactics aligned to commercial business priorities and corporate strategy.
• Ensure robust metrics for medical education plans
• Works with Sales, clinical training, Marketing and Market Access teams to identify HCP education learning needs and priorities.
• Work with marketing team to align education strategy and budget plan to optimize ROI
• Designs and facilitates development of customized medical education programs to support healthcare professionals in their learning pathway from awareness to product adoption.
• Innovates medical education delivery models to meet the changing customer needs and expectations for industry-led education, ensuring a comprehensive omnichannel approach to deliver on related educational offerings (online, in person)
• Builds effective training and skills-based peer-to-peer medical education programs that are aligned with corporate and product marketing strategy. Delivers some of these training programs.
• Develops, fosters, and maintains relationships with HCP’s and thought leaders in the field of Diabetes technology and education across the healthcare continuum.
• Partners with external parties, including scientific and professional organisations to determine HCP education learning needs and collaborate on delivering HCP education programs.
• Collaborate on content development with the Internal clinical training programs and deliver some of these trainings directed at sales and field teams.
• Supports the execution of symposiums at national congresses.
• Assures and supports the logistics related to MedEd courses including registrations, course information and post-course evaluation of data analysis and reporting.
• Measures, tracks and reports impact of MedEd programs.
• Creates and updates education content that reflects label, evidence-based, best-practice use of Insulet products.
• Ensures that Medical Education activities are always conducted in a compliant manner by working closely with the local compliance officer at all times.
• Contributes actively to the Global and International Medical Affairs teams and cross-functional product launch planning teams.
• Develops and maintains a thorough and detailed working knowledge of the organisation and its products, current scientific research, and publications.
• Performs other duties as required.