Desjardins

Insurance

• Serve and maintain business relationships with members and clients for all claims
• Handle medium-complexity property insurance claims and low-complexity accident benefit and bodily injury claims
• Investigate and approve claims; conduct investigations and inspections to assess damage, estimate costs and market value
• Produce and review reports and other documents to determine settlement amounts
• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
• Settle claims in accordance with the organization’s standards, policies and contract terms
• Meet deadlines to ensure client satisfaction and avoid penalties
• Negotiate with members, clients, third parties and practitioners to reach settlements and agreements
• Assist members, clients and practitioners and apply interpersonal skills

Claims Advisor, P&C Insurance

Actuary

• Conduct in-depth analyses and diagnostics, recommend innovative solutions in pricing, segmentation, business solutions, and strategic projects
• Work closely with the commercial departments and underwriting to understand and implement solutions
• Advise your clients and partners to help them position, plan, develop, execute, and control strategic projects and initiatives
• Develop and update policies, standards, models, and programs to support your unit's projects and strategic initiatives
• Identify, analyze, and diagnose major issues and make recommendations to governance
• Recognized as a specialist, act as a reference source and coach for colleagues and peers
• Represent your team to decision-making bodies
• Represent Desjardins' position when concluding agreements with external partners and organizations

Senior Actuarial Advisor, Property and Casualty Insurance

IT Support

• Perform auditing activities and provide support for IT initiatives in collaboration with the first lines of defence
• Advise partners and colleagues to help them position risks, plan and develop action plans and monitor execution
• Identify risks of technological impacts in integration of solutions and ensure alignment with industry best practices and compliance
• Ensure architecture and implementation allow rollout of stable, up-to-date and scalable solutions
• Evaluate efficiency and effectiveness of activities to independently examine governance, control and risk management processes
• Present results to managers responsible for audited activities
• Develop an overall understanding of the organization and cross-sector considerations
• Help improve functional, organizational and technological aspects and address various IT issues across domains

Senior Advisor – Internal Audit and IT Specialist

Risk

• Prevent, analyze and develop guidelines for suspicious and fraudulent transactions
• Assist with compliance, internal controls, crisis management and security of personal information and property
• Lead development projects and strategic initiatives that are complex and innovative
• Make recommendations on planning and execution of operationally and conceptually complex projects and initiatives
• Coordinate frequently with stakeholders across many fields and represent unit before decision-making bodies
• Serve as specialist advisor, subject matter expert, resource person and coach for decision-making bodies
• Advise clients and partners to position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support unit strategic projects and initiatives
• Identify, analyze and diagnose major issues and make recommendations
• Represent Desjardins's position when making agreements with external partners and organizations

Senior Advisor, Operational Risk

• Perform auditing activities and provide support for IT initiatives in collaboration with the first lines of defence
• Support operational control and help create value for Desjardins Group
• Lead and influence development projects and innovative, cross-sector initiatives
• Develop and recommend strategic directions and positions for the business and support functions
• Advise partners and colleagues to help them position risks, plan and develop action plans and monitor execution
• Identify risks of technological impacts in integration of various solutions and ensure alignment with best practices and compliance guidelines
• Ensure architecture and implementation allow rollout of stable, up-to-date and scalable solutions
• Evaluate efficiency and effectiveness of activities to independently examine governance, control and risk management processes
• Present results to the managers responsible for audited activities
• Develop an overall understanding of the organization and cross-sector considerations
• Help improve functional, organizational and technological aspects
• Address various IT issues without being limited to a single domain

• Conduct detailed studies and analyses for rate level, segmentation, and business-focused projects
• Recommend solutions based on the analyses
• Develop solutions for actuarial and business problems using a variety of tools and techniques
• Work closely with Commercial Lines business units and underwriting to understand and implement solutions
• Collaborate with Marketing, Claims, Underwriting, Operations and Exclusive Agent Network
• Develop policies and guidelines through research and impact analyses
• Support project planning, development, execution and coordination

Advisor, Actuarial Analysis and Statistics

• Handle medium-complexity property insurance claims and low-complexity accident benefit and bodily injury claims
• Investigate and approve claims; conduct investigations and inspections to assess damage, estimate costs and market value
• Produce and review reports and other documents to determine settlement amounts
• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
• Settle claims in accordance with organizational standards, policies and contract terms
• Meet deadlines to ensure client satisfaction and avoid penalties
• Negotiate with members, clients, third parties and practitioners to ensure smooth claims processing
• Assist members, clients and practitioners and maintain business relationships

Architect

• Design IT solutions to meet project business needs using Desjardins Group’s architecture targets and shared platforms
• Ensure compatibility and consistency with the organization's structure and future needs
• Influence business partners and stakeholders on strategic, complex and innovative solution architecture initiatives
• Provide extensive expertise across data, applications, security and infrastructure
• Produce specialized deliverables for high operational and conceptual complexity projects
• Act as architecture team member and specialized advisor on application solutions and operations architecture
• Integrate and coordinate one or more delivery teams for impactful projects and initiatives
• Advise business partners on planning, development, configuration, execution and monitoring of technology solutions
• Oversee development of policies and standards considering data, application, security and infrastructure needs
• Identify, analyze, and diagnose potential IT solutions and issues; report major issues to decision-making bodies
• Represent the unit before decision-making bodies and in agreements with external partners
• Serve as resource person and coach for decision-making bodies and stakeholders

Senior Advisor, IT Architecture

• Help prevent, analyze and develop guidelines for suspicious and fraudulent transactions
• Assist with compliance, internal controls, crisis management and the security of personal information and property
• Lead development projects and strategic initiatives that are complex and innovative
• Make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives
• Coordinate with stakeholders across many fields and interact frequently with decision-making bodies
• Serve as specialist advisor, subject matter expert, resource person and coach for decision-making bodies
• Advise clients and partners on positioning, planning, development, execution and monitoring of strategic projects and initiatives
• Develop and update policies, standards, models and programs to support strategic projects and initiatives
• Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
• Represent the unit before decision-making bodies and external partners and organizations

• Maintain and evolve pricing of commercial lines insurance products in property and liability in Canada and automobile insurance in Quebec to ensure profitable growth
• Conduct in-depth analyses and diagnostics; recommend innovative solutions in pricing, segmentation, business solutions, and strategic projects
• Work closely with marketing, claims, underwriting, sales, and commercial departments to understand and implement solutions
• Advise clients and partners to help position, plan, develop, execute, and control strategic projects and initiatives
• Develop and update policies, standards, models, and programs to support unit projects and strategic initiatives
• Identify, analyze, and diagnose major issues and make recommendations to governance
• Act as recognized specialist, reference source, and coach for colleagues and peers
• Represent team to decision-making bodies and represent Desjardins when concluding agreements with external partners and organizations

• As a senior actuarial and statistical advisor, you help ensure profitability and balanced risk-return ratios for products and services.
• You also establish reserves, produce statistical models that inform decision-making, and analyze problems and business opportunities for the organization’s actuarial initiatives.
• You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors.
• You help develop and recommend strategic directions and business positions.
• Your initiatives require extensive knowledge of your field.
• You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business.
• Coordination is critical, so you interact with stakeholders working in a wide range of other fields.
• Interpersonal savvy is therefore essential.
• You serve as expert advisor and subject matter expert, as well as resource person and coach for senior management and decision-making bodies.
• Advise your clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives.
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives.
• Identify, analyze, diagnose and address major issues and make recommendations to decision-making bodies.
• Represent your unit before senior management committees and decision-making bodies.
• Represent and negotiate on behalf of Desjardins and enter the organization into agreements with external partners and organizations.

Senior Advisor, Actuarial Analysis and Statistics

Operations

• Analyst, System and Infrastructure Operations, Maintenance and Development
• Hybrid work arrangement; Montréal Lévis
• Full-time position in Montréal and Lévis, Canada
• Job Family Information technology (FG)
• Desjardins Group is the largest cooperative financial group in North America

Analyst, Systems and Infrastructure Operations – Maintenance and Development

• Advise and build loyalty during major life events (home or vehicle).
• Assess clients' specific needs and help them choose the right coverage.
• Provide and promote our personalized services.
• Build lasting business relationships and be our clients' #1 choice.
• Our agents are evaluated on objectives that put people first, enabling quality service without sales pressure.

Property and Casualty Insurance Agent

• Desjardins Insurance has you COVERED!
• PROPERTY AND CASUALTY INSURANCE AGENT, WITH AMF LICENCE
• Guide. Advise. Build loyalty.
• Agents help provide the best possible experience during a major life event, like buying a home or vehicle.
• They assess each client's specific needs and help them choose the right coverage.
• Agents provide and promote our personalized services.
• Our goal is to build lasting business relationships and be our clients' #1 choice.
• At Desjardins, our insurance agents are evaluated on objectives that put people first, so you can provide quality service without sales pressure.

Property and Casualty Insurance Agent, AMF Licence

Financial Planning and Analysis

• As a finance and general accounting analyst, you help manage financial accounts in accordance with the organization’s objectives by producing reports; performing audits, inspections and financial simulations; and analyzing risks, profits and losses.
• In addition to ensuring financial performance, you help review budget processes.
• You help manage and monitor the organization’s accounting systems by collecting, processing and recording financial data to accurately reflect the organization’s economic activity.
• You assist with product and service pricing and financial engineering, financial market transactions, and tax law analysis (including payroll).
• You analyze and help diagnose issues, provide opinions in accordance with your discipline’s rules, and help develop recommendations and implementation plans.
• You develop tools, methods and processes.
• Your projects and initiatives require extensive knowledge of your line of work.
• You share ideas and help solve problems using your analytical skills, extensive knowledge of your line of business and ability to manage complexity.
• You interact with stakeholders working in other fields.
• You provide discipline-specific support to your unit, clients and partners.
• More specifically, you will be required to: Analyze and process financial and accounting data and transactions requiring technical or business knowledge
• Identify, input, analyze and interpret data to inform management decision-making and monitor the application of management policies and practices.
• Make recommendations
• Analyze risks, write reports, prepare recommendations and provide advice on how to implement them
• Help prepare and propose action plans to address issues in accordance with rules and parameters
• Support practitioners by providing accounting and financial information
• Contribute to projects and initiatives in your specialty area.
• Test systems
• Identify opportunities for improvement and help develop, implement and update methods, procedures and tools in your specialty area.
• Produce related information and distribute it to practitioners
• Develop and write methods and processes.

Analyst, General Finance and Accounting

• Analyst, System and Infrastructure Operations, Maintenance and Development at Desjardins Group
• Hybrid work arrangement in Montréal and Lévis
• Information technology role within Desjardins

System and Infrastructure Operations Analyst

• As a senior actuarial and statistical advisor, you help ensure profitability and balanced risk-return ratios for products and services.
• You also establish reserves, produce statistical models that inform decision-making, and analyze problems and business opportunities for the organization’s actuarial initiatives.
• You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors.
• You help develop and recommend strategic directions and business positions.
• Your initiatives require extensive knowledge of your field.
• You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business.
• Coordination is critical, so you interact with stakeholders working in a wide range of other fields.
• Interpersonal savvy is therefore essential.
• You serve as expert advisor and subject matter expert, as well as resource person and coach for senior management and decision-making bodies.
• More specifically, you will be required to: Advise your clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives.
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives.
• Identify, analyze, diagnose and address major issues and make recommendations to decision-making bodies.
• Represent your unit before senior management committees and decision-making bodies.
• Represent and negotiate on behalf of Desjardins and enter the organization into agreements with external partners and organizations.

• Desjardins Property and Casualty Insurance Agent role offering remote telework in Quebec.
• Advise clients during major life events (home/vehicle purchases), assess needs and help choose appropriate coverage.
• Provide and promote personalized services; focus on building lasting relationships.
• Our agents are evaluated on people-first objectives and deliver quality service without high-pressure sales.
• Paid training to obtain AMF certification and pursue a career in property and casualty insurance.
• We offer a supportive, inclusive workplace with telework options within Quebec.