Deliveroo

Supply Chain

• Monitor assigned market flows and 3PL performance against KPIs
• Coordinate daily inbound/outbound gear activity, stock movements, dispatches, and returns
• Support end-to-end onboarding logistics for courier partners and fleet companies across current markets and expansion activities
• Maintain courier onboarding websites using Shopify and WooCommerce
• Ensure smooth order flows and product updates
• Troubleshoot basic e-commerce and system errors
• Maintain SOPs, IOPs, and process maps
• Identify recurring last-mile or warehouse issues and propose practical operational fixes
• Partner with country operations, sourcing, finance, and external partners
• Resolve day-to-day operational questions and support new market integrations

Supply Chain Coordinator

Engineering Manager

• Use AI to improve productivity, applications, teams, and workflows
• Hire, build, grow, and nurture impactful business-focused software teams
• Build scalable products and drive engineering vision, strategy, and execution across multiple teams and sub-teams
• Plan long-term strategy and engineering excellence
• Break down large systems into manageable, sustainable components
• Continuously improve software architecture and development processes
• Collaborate with stakeholders, external partners, and peer leaders
• Drive planning and execution while balancing short-term delivery with long-term strategic objectives
• Dive into technical details to support teams and solve complex challenges
• Ensure reliability and quality across team deliverables
• Act as the single-threaded leader for the EMEA Ads organisation and manage/grow multiple teams
• Develop advertising products and solutions across distributed backend and frontend systems

Senior Engineering Manager, Brand Ads, Promotions

Account Manager

• Support and nurture corporate accounts across the UK, building strong relationships with key stakeholders while tracking usage metrics to identify trends, mitigate risks, and maximize revenue retention.
• Translate commercial data and client behaviour insights into actionable account plans, uncovering opportunities to expand platform usage.
• Develop product expertise across the DfW suite to advise clients on best practices, proactively resolving issues to ensure a smooth user experience.
• Act as a reliable primary point of contact for your account portfolio, tailoring communication to build trust, address client needs quickly, and unlock growth opportunities.
• Partner with Marketing, Tech, Finance, and Commercial teams to represent client feedback, support account initiatives, and drive operational efficiency.

Junior Corporate Account Manager – FTC

Data Scientist

• Lead a team focused on helping Deliveroo acquire, onboard, support and retain merchant partners
• Identify high-value problems and guide the team's analytical approach
• Partner closely with senior stakeholders across Product, Engineering, Strategy, Operations and Commercial
• Maintain high analytical standards and support team development through coaching and feedback
• Shape the team's roadmap and influence senior stakeholders

Data Science Manager – Merchants Team

Business Development Rep

• Map, prospect, pitch and close new restaurants across your region in an organised fashion
• Support partners in joining Deliveroo, providing the best experience to them
• Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology
• Help restaurant owners/managers overcome any barriers or hesitations
• Attend restaurant and food meet-ups

Business Development Manager – FTC, 12 months

Affiliate Manager

• Lead Partner Relationships
• Consult on Growth
• Liaison & Coordination
• Build Lasting Trust
• Operational Excellence

Partner Experience Advisor – UKI Market

• Manage and grow a portfolio of strategic restaurant partners across the Marseille metropolitan area
• Serve as the operational lead and point of contact for Account Managers on operational matters
• Contribute to the development of a regional strategic vertical
• Drive the performance of your portfolio, set priorities, and build growth plans
• Improve partner profitability through strategic, data-driven support
• Support the upskilling and development of Account Managers
• Assist the Regional Manager with recruitment, onboarding, and mentoring of new team members
• Lead local and national strategic initiatives

Senior Account Manager

Customer Success Manager

• Own the day-to-day execution and coordination of the regional CRM initiatives, ensuring campaigns are delivered accurately and on time.
• Build, proof, deploy and QA promotion set up and CRM campaigns across email, push notifications and in-app messaging.
• Identify opportunities to improve CRM processes, campaign workflows and operational efficiency.
• Lead the execution of regional CRM tests and experiments, working with stakeholders to prioritise learning opportunities.
• Monitor customer behaviour, campaign performance and competitor activity to identify opportunities for optimisation.
• Proactively manage stakeholder communication, ensuring priorities, timelines and dependencies are clearly understood.

Regional CRM & Ops Executive – Fixed Term Contract

Creative Strategist

• Lead Development of Creative Concepts: Originate and implement creative concepts, making sure they align with the company’s brand strategy and goals.
• Lead teams: Lead project teams ensuring creative excellence global & local campaign briefs and mentor and support more junior team members.
• Collaborate Across Global Teams: Partner with stakeholders across various levels, departments and markets to maintain creative consistency and effectiveness.
• Art Direct Creative Vision: Define the visual direction for concepts, and lead the execution across design and photography, motion and video, using AI tooling.
• Align Concepts with Strategy: Work with the Head of Creative and Creative Strategist to create and refine creative concepts that support the strategies of marketing campaigns, product launches, and other initiatives.
• Use the latest creative technologies (including AI), to develop best-in-class creative.
• Build for creative production: Use the latest tools with an awareness of creative process optimisation at scale.
• Lead Through Point of View: Present coherent creative rationales to stakeholders and defend them.
• Lead Presentations: Present strategic ideas internally, clearly communicating your vision to enable your project teams to develop and refine their creative in response to stakeholder feedback from various levels.

Creative Lead

• Define and maintain the end-to-end procurement analytics strategy, setting the direction for how we use data and market intelligence across value, risk, compliance, and supply market dynamics.
• Own the procurement data architecture, defining data domains, quality standards, and lineage to ensure analytics requirements are embedded upstream into process and system designs.
• Build a systematic external scanning capability combining macroeconomic trends, commodity cost drivers, and ESG data to generate practical, category-relevant insight and scenarios.
• Shape the procurement insight narrative for senior leadership and ExCo, producing robust, executive-ready reporting on performance, value delivery, and outlook.
• Sponsor advanced analytics capabilities—including should-cost, TCO, and business case modelling—partnering with Digital & AI teams to embed analytics into daily workflows.
• Act as the primary interface to Finance and enterprise analytics functions, ensuring performance and risk reporting is trusted, consistent, and aligned across the global matrix.

Head of Procurement Analytics, Insights

Pricing Analyst

• Design and deploy new, scalable frameworks for category management, pricing strategies, and promotional activities across international markets.
• Constantly challenge the status quo by leveraging AI, automation, and advanced tooling to optimize commercial workflows and scale solutions globally.
• Act as the primary analytical partner for the Italian market, adapting global strategies to drive local growth and performance.
• Partner with marketing, product, tech, and local commercial teams to align program strategies and translate complex data into actionable business plans.
• Build, maintain, and automate dashboards that synthesize multi-source data into digestible insights for leadership.

Category & Pricing Analyst

Manager

• Own the day-to-day management of a portfolio of vendor accounts.
• Act as the primary commercial contact for vendors, building strong, collaborative relationships.
• Lead joint business planning (JBP) processes with vendors to align on growth opportunities and performance targets.
• Conduct regular performance reviews, identifying risks and opportunities across revenue, margin, availability and promotional performance.
• Negotiate cost prices, funding agreements, and promotional mechanics to drive commercial outcomes.
• Support the Senior Vendor Manager in developing new commercial partnerships and expanding existing relationships.
• Lead new vendor onboarding, set-up and commercial processing.
• Own product selection, ranging and promotional planning for assigned vendors.
• Identify and list new products in line with customer needs, market trends and competitive benchmarking.
• Continuously review assortment performance and rationalise underperforming SKUs.
• Manage pricing strategy in collaboration with internal stakeholders to ensure competitiveness and margin delivery.
• Drive category growth through strategic product launches and seasonal activations.
• Manage in-menu merchandising to maximise visibility, conversion and sales growth.
• Oversee menu management including imagery, product descriptions, and uploads to ensure best-in-class in-app execution.
• Ensure high standards of in-app fidelity and customer experience.
• Work closely with the Product team to resolve menu or technical issues impacting performance.
• Partner with DME to implement in-app campaigns, sampling initiatives and promotional activations.
• Drive data-led decision making through detailed analysis of vendor and product performance.
• Build and maintain dashboards to track key KPIs including sales, margin, availability, promotional ROI and range performance.
• Deliver structured performance reporting internally and externally to vendors.
• Translate insights into clear strategic recommendations and action plans.
• Work closely with Operations, Supply Chain, Marketing, Product and Finance teams to ensure seamless execution of vendor plans.
• Support resolution of operational issues impacting vendors.
• Contribute to broader Hop strategic initiatives and commercial projects.

Associate Vendor Manager

Procurement

• Execute compliance checks across sourcing, contracting and buying activities to ensure all transactions rigorously meet defined policy and control requirements.
• Collect, validate and maintain high-quality compliance data to build dashboards, track insights and support key audit and assurance activities.
• Log compliance breaches and exceptions, partnering closely with stakeholders to follow up on, track and drive swift issue resolution.
• Support the day-to-day operation of system-based controls, assisting with process testing and validating system outputs to improve monitoring tools.
• Support the development and implementation of a fit-for-purpose Third-Party Risk Management (TPRM) framework across a multi-entity, multi-brand global footprint.
• Act as a key point of contact for compliance queries, providing clear guidance on procurement policies and supporting training initiatives across the business.

Procurement Compliance Specialist

Associate

• Become a subject-matter expert on Deliveroo operations, especially restaurant operations
• Data analyses and deep-dives to support the commercial strategy and sales teams' performance
• Creation, roll out & ownership of processes and tools to improve internal efficiency
• Being the link between HQ and the local team, which involves strong exposure on new projects initiation and new product developments
• Collaborate with other markets to share knowledge and best practices
• Influence commercial stakeholders and partners to provide best-in-class operations