Associate Vendor Manager

Deliveroo

Associate Vendor Manager responsible for vendor account management and driving commercial outcomes. Collaborating with cross-functional teams to improve performance and customer experience.

Posted 7/15/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong vendor management and commercial negotiation skills, with a focus on data-driven decision making and strategic insights. Proficient in managing vendor relationships and driving category growth through effective product selection and promotional planning.

Highest-signal resume keywords

Vendor ManagementCommercial NegotiationData AnalysisStakeholder ManagementMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor ManagementCommercial NegotiationData AnalysisPerformance ReportingProduct SelectionPromotional PlanningPricing StrategyAssortment Performance ReviewJoint Business PlanningKPI Tracking

Soft Skills

Communication SkillsAnalytical MindsetRelationship BuildingAdaptabilityCollaboration

Tools & Technologies

Microsoft OfficeExcel

Industry Keywords

GroceryFood DeliveryHospitalityAccount ManagementCommercial Roles

About the role

Key responsibilities & impact

Own the day-to-day management of a portfolio of vendor accounts.
Act as the primary commercial contact for vendors, building strong, collaborative relationships.
Lead joint business planning (JBP) processes with vendors to align on growth opportunities and performance targets.
Conduct regular performance reviews, identifying risks and opportunities across revenue, margin, availability and promotional performance.
Negotiate cost prices, funding agreements, and promotional mechanics to drive commercial outcomes.
Support the Senior Vendor Manager in developing new commercial partnerships and expanding existing relationships.
Lead new vendor onboarding, set-up and commercial processing.
Own product selection, ranging and promotional planning for assigned vendors.
Identify and list new products in line with customer needs, market trends and competitive benchmarking.
Continuously review assortment performance and rationalise underperforming SKUs.
Manage pricing strategy in collaboration with internal stakeholders to ensure competitiveness and margin delivery.
Drive category growth through strategic product launches and seasonal activations.
Manage in-menu merchandising to maximise visibility, conversion and sales growth.
Oversee menu management including imagery, product descriptions, and uploads to ensure best-in-class in-app execution.
Ensure high standards of in-app fidelity and customer experience.
Work closely with the Product team to resolve menu or technical issues impacting performance.
Partner with DME to implement in-app campaigns, sampling initiatives and promotional activations.
Drive data-led decision making through detailed analysis of vendor and product performance.
Build and maintain dashboards to track key KPIs including sales, margin, availability, promotional ROI and range performance.
Deliver structured performance reporting internally and externally to vendors.
Translate insights into clear strategic recommendations and action plans.
Work closely with Operations, Supply Chain, Marketing, Product and Finance teams to ensure seamless execution of vendor plans.
Support resolution of operational issues impacting vendors.
Contribute to broader Hop strategic initiatives and commercial projects.

Requirements

What you’ll need

1–3 years’ experience in buying, vendor management, account management, commercial roles or similar within grocery, food delivery or hospitality.
Demonstrable experience managing external partners or accounts.
Strong commercial negotiation skills and financial acumen.
Analytical mindset with the ability to interpret data and generate strategic insights.
Excellent stakeholder management and communication skills.
Ability to thrive in a fast-paced, dynamic environment with changing priorities.
Proficiency in Microsoft Office (particularly Excel).

Benefits

Comp & perks

Flexible working hours
Professional development opportunities
Collaborative team environment