Dayton Children's Hospital

General

• Provide customer-service coverage
• Assume responsibility for successful financial outcomes of all patient services
• Perform appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection
• Maintain patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency

Access Specialist I – Pre-Service

Manager

• Overseeing all aspects of health records
• Ensuring the integrity, confidentiality, and accessibility of health records
• Managing HIM staff performance and timely training
• Acting as a key liaison for internal and external customers for medical record processes
• Adapting departmental operations to evolving regulatory requirements
• Supporting special projects

Manager, Health Information Management

Supervisor

• Supervises the day-to-day work of the insurance billing team(s)
• Ensures accurate and timely billing processes for patient accounts
• Supervises billing staff and ensures compliance with regulations and hospital policies
• Works closely with manager and other departments to resolve billing discrepancies
• Responsible for maintaining operational workflow in insurance accounts receivable management
• Includes billing operations oversight, training, and performance monitoring

Patient Accounts Refund Supervisor

Therapist

• Provide patient education on sleep related breathing disorders
• Monitor PAP compliance and verify settings
• Assist with medical complex patients
• Collaborate with care team for discharges
• Serve as a resource for patients and families

Sleep Respiratory Therapist

Patient Care

• Assisting the nurse in completion of patient care activities
• Demonstrating strong communication skills and accepting delegated tasks
• Measuring and recording vital signs, intake, and output
• Assisting patients with activities of daily living
• Providing safe transportation and environment for patients
• Supporting both clinical and clerical sides of the business

Patient Care Assistant – Sleep Clinic

Office Coordinator

• Coordinates for assigned providers within the division
• Works under limited supervision with the ability to set priorities
• Maintains confidentiality
• Works collaboratively with the Administrative Manager and peers
• Covers for other office coordinators in their absences
• Responsible for emergent prior auths for procedures
• Coordinates/reviews office activities and the provider's schedules

Office Coordinator III

Analyst

• Ensure the accuracy and efficiency of professional billing claims for reimbursement
• Ensure billing compliance with CPT and ICD-10 coding guidelines
• Serve as a coding resource to providers and staff
• Work on a variety of work queues including Charge Review, Claim Edit, and Follow Up

Coding Fee Analyst

• Provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services
• Appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection

Access Specialist I – Pre-Service – Part Time

• Supporting nurses, nurse practitioners, and physicians in delivering patient care
• Handling patient information with confidentiality and understanding of privacy standards
• Complying with the hospital’s safety management policies to maintain a hazard-free environment
• Adapting to census fluctuations and meeting the evolving needs of both internal and external customers

Kids Express and Urgent Care Tech

• Support nurses, nurse practitioners, and physicians in delivering patient care
• Handle patient information while maintaining confidentiality and privacy standards
• Comply with safety management policies to maintain a hazard-free environment
• Adapt to census fluctuations and meet the needs of internal and external customers

Kids Express and Urgent Care Tech, Part Time, Weekend

• Utilize the facility dog as a tool to provide goal oriented therapeutic interventions for patients undergoing treatment
• Provide therapeutic interventions within clinical scope addressing emotional, behavioral, receptive/expressive, cognitive and physical needs of patients
• Responsible for the daily care and control of the facility dog
• Maintain a safe/clean work/rest environment, feeding/weight management, veterinary care, grooming/cleanliness
• Collaborate with other members of the health care team
• Maintain appropriate records and keep professional knowledge at an acceptable level

Facility Dog Handler

Communications

• Oversees daily operations of the Telecommunications Operators and Guest Services teams
• Participates in hiring decisions
• Manages performance and disciplinary actions
• Ensures staff adherence to departmental standards
• Maintains equipment schedules
• Prepares operational reports to support departmental efficiency
• Provides reporting for other departments as needed
• Reviews and approves departmental invoices

Supervisor, Telecommunications

Medical Billing and Coding

• Under the general supervision of the Coding Supervisor, the Outpatient Coder supports Dayton Children’s reimbursement goals through accurate and timely diagnosis and procedural coding for emergency department, specialty clinic, inpatient, observation, and outpatient ancillary services.
• Responsibilities include reviewing and interpreting electronic medical documentation to assign and report appropriate diagnostic and procedural codes for clean claim submission.

Outpatient Coder

Accounts Payable

• Oversee daily operations of the Accounts Payable function
• Combine hands-on processing responsibilities with leadership and team development
• Supervise AP staff and workload oversight
• Provide invoice processing support and supplier issue resolution
• Coordinate AP workflow and assist Accounts Payable Specialists

Accounts Payable Supervisor

Content Marketing Manager

• The Brand Content Coordinator supports the development, execution and maintenance of content across Dayton Children’s marketing channels.
• This role is a versatile contributor who provides content and brand support and adapts to evolving team needs and priorities.
• Reporting to the Manager, Content Strategy & Marketing, this role assists in executing content through writing, editing and day-to-day production.
• Exceptional writing and editing skills across a range of content formats and audiences are critical.
• A portion of time is dedicated to supporting social media and brand initiatives in partnership with the social media lead.
• This position supports a wide range of content needs, including marketing campaigns, patient family education and communication, digital and web content, and brand communications.
• The coordinator works collaboratively with the content, creative, social and digital teams to help ensure that assigned content is accurate, on brand and meets deadlines with minimal revisions.