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Dayton Children's Hospital

Access Specialist I – Pre-Service

Dayton Children's Hospital

Patient Access Representative providing customer service and financial outcomes for patient services at Dayton Children's Hospital. Handling scheduling, registration, and insurance verification under management supervision.

Posted 7/15/2026full-timeWork from Home • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and patient relations, ensuring financial outcomes and satisfaction in a pediatric healthcare environment. Proficient in appointment scheduling, registration, and handling protected health information (PHI).

Highest-signal resume keywords
Customer ServicePediatric ExperienceMedical TerminologySchedulingRegistration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Appointment SchedulingRegistrationTranscribing OrdersInsurance VerificationData EntryFiling Protected Health InformationPatient ReferralsPayment Collection
Soft Skills
Customer SatisfactionPatient Relations
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
PediatricPatient ServicesFinancial OutcomesHealthcare

About the role

Key responsibilities & impact
  • Provide customer-service coverage
  • Assume responsibility for successful financial outcomes of all patient services
  • Perform appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection
  • Maintain patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency

Requirements

What you’ll need
  • High School Diploma or GED (required)
  • Customer Service (required)
  • Pediatric experience (preferred)
  • Medical terminology (preferred)
  • Scheduling (preferred)
  • Registration (preferred)

Benefits

Comp & perks
  • Flexible work arrangements
  • Professional development opportunities