Supervisor, Telecommunications

Dayton Children's Hospital

Telecommunication Supervisor overseeing daily operations of Telecommunications Operators and Guest Services teams at Dayton Children's. Involves hiring, managing performance, and ensuring adherence to departmental standards.

Posted 6/20/2026full-timeDayton • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversees daily operations of the Telecommunications Operators and Guest Services teams
Participates in hiring decisions
Manages performance and disciplinary actions
Ensures staff adherence to departmental standards
Maintains equipment schedules
Prepares operational reports to support departmental efficiency
Provides reporting for other departments as needed
Reviews and approves departmental invoices

Requirements

What you’ll need

GED or High School diploma
4 to 5 years of supervisory experience
Excellent written and verbal communication skills
Strong organizational and customer service skills
Positive, energetic attitude with a commitment to high quality service
Ability to lead, coach, and motivate staff in a fast paced environment
Associate degree (preferred)

Benefits

Comp & perks

Health insurance
retirement plans
flexible work arrangements
professional development
paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

excellent written communicationexcellent verbal communicationstrong organizational skillscustomer service skillsleadershipcoachingmotivationpositive attitudecommitment to quality service

Certifications

GEDHigh School diplomaAssociate degree