Daxko

Product Specialist

• Lead new customers through onboarding and launch for their contracted product(s)
• Serve as the Consultant on small to mid-sized customer projects
• Develop deep functional knowledge of the implementation process and apply it effectively
• Provide best-practice recommendations tailored to each customer’s goals
• Support customers post-launch to ensure strong software adoption and optimized workflows
• Review, update, and enhance Product Consultant documentation as needed
• Maintain strong performance on post-launch survey metrics
• Meet assigned OKRs to support team and organizational goals
• Travel up to 25% to support customer needs and internal initiatives

Product Consultant

Business Development Rep

• Engage with inbound and outbound leads — turning curiosity into conversations and conversations into booked demos.
• Conduct consultative discovery calls to understand business needs and qualify opportunities.
• Partner with Account Executives to schedule product demonstrations and set up successful sales meetings.
• Manage and nurture leads through Outreach cadences — ensuring every prospect feels valued and informed.
• Collaborate with the sales team to refine messaging, outreach strategy, and goals.
• Consistently hit and exceed targets for calls, emails, meetings, and demos booked.
• Keep accurate, detailed notes and activity tracking in Salesforce and Outreach.

Business Development Representative

Account Executive

• Develop and execute a territory plan and detailed business strategies to meet or exceed your sales goals and quotas
• Manage the full sales cycle—from prospecting and qualification to negotiation and closing
• Identify and pursue new opportunities through networking, referrals, and market research
• Build strong, trusted relationships with clients by understanding their needs and providing tailored solutions
• Deliver engaging product presentations and proposals to prospective customers
• Provide exceptional post-sale support to ensure client satisfaction and long-term loyalty
• Collaborate across teams to share market feedback and drive customer-centric improvements
• Maintain accurate records of sales activity and client interactions using CRM tools like Salesforce

Account Executive II

Support Engineer

• Serve as the first point of contact for Salesforce support, monitoring and triaging incoming tickets
• Troubleshoot user issues involving records, reports, dashboards, automations, and access
• Investigate data or process errors, resolve what you can, and collaborate with senior admins/developers on complex issues
• Perform user administration tasks (profiles, roles, permissions, new user setup, deactivation, etc.)
• Maintain and improve reports, dashboards, list views, and filters to ensure data accuracy and usability
• Make configuration updates (picklist changes, field updates, page layout modifications) with guidance from senior team members
• Assist with data management tasks such as imports, exports, and deduplication
• Document common support issues, FAQs, and resolution steps to improve internal knowledge sharing
• Participate in regression and user acceptance testing during new releases or enhancements
• Collaborate with the Business Systems team to identify recurring issues and recommend improvements

Salesforce Support Analyst

Engineer

• Work the daily inbound cases from Customer Service
• Determine the root cause and either resolve or escalate to other team members or teams as required
• Support All Daxko software offerings and integrated third-party tools
• Act as the escalation point for Customer Success when identifying urgent action from other departments
• Test and escalate bug tickets to the appropriate development team via Jira
• Collaborate across teams regarding business and product needs of customers
• Participate in on-call rotation
• Ensure a speedy response time on cases and enlist help of other team members as needed
• Teach others how to use Daxko software offerings

Technical Services Engineer

AI Engineer

• Define and maintain the company-wide AI architecture blueprint and roadmap to power automation, personalization, analytics, and intelligent decision-making
• Create and maintain AI development standards, model lifecycle processes, and governance frameworks to ensure scalability, fairness, and compliance
• Partner with leadership to evaluate emerging AI technologies, frameworks, and vendors
• Architect modular, reusable AI components and services that streamline development across multiple product lines
• Work with cross-functional teams to design secure, cloud-native AI services, APIs, and data pipelines
• Define AI model observability, auditability, and ethical use standards in partnership with InfoSec and Legal teams
• Lead internal workshops, mentor teams, and serve as an evangelist for AI adoption across the company
• Engage with external AI communities, vendors, and conferences to showcase our innovation and learn from the broader ecosystem

AI Architect

Product Marketing

• Become an expert on Daxko’s markets—understanding competitors, influencers, and target audiences inside and out.
• Lead market research initiatives that uncover key industry trends, customer needs, and new opportunities.
• Develop and execute annual intelligence strategies designed to position Daxko for complete market ownership.
• Translate insights into actionable assets, reports, and recommendations that empower our Brand Managers and go-to-market teams.
• Support go-to-market strategies across Daxko Exchange, partnerships, and corporate offerings.
• Create compelling presentations and reports for our Board of Directors and Senior Leadership Team.
• Collaborate with peers across Marketing, Sales, and Product to ensure alignment, clarity, and execution excellence.
• Develop bold strategies that WOW the market and elevate our brand presence in the health and wellness space.

Product Marketing Manager

Operations

• Dive into sales performance metrics to identify patterns, trends, and opportunities.
• Help maintain and improve executive dashboards in Salesforce and Excel that track pipeline health and sales activity.
• Keep Salesforce data clean, accurate, and actionable for better reporting and forecasting.
• Support lead routing and territory management through LeanData.
• Streamline reporting and automate manual tasks to make our team more efficient.
• Build and organize sales enablement resources using Spekit to help reps learn and sell faster.
• Optimize tools like Outreach and Qualified to enhance productivity and engagement.
• Partner with Sales, Marketing, and GTM teams to support ongoing initiatives.
• Contribute to special projects that improve how our sales team operates and grows.

Sales Operations Intern

Product Manager

• Own the vision and strategy for platform capabilities that power multiple Daxko products, balancing business needs with technical feasibility and long-term scalability.
• Define and prioritize the platform roadmap, including shared services, integrations, and architecture improvements that enable speed and innovation across teams.
• Collaborate cross-functionally with product line managers, engineering, and design to ensure platform initiatives align with customer and business priorities.
• Drive measurable impact, tracking success through adoption, system performance, developer enablement, and commercial outcomes.
• Act as the voice of the customer and internal teams, identifying pain points and opportunities for consistency and efficiency across the product ecosystem.
• Champion interoperability and reusability, ensuring our platform supports a unified, best-in-class experience for customers and end users.
• Translate complex technical concepts into clear business cases and actionable priorities that rally stakeholders and secure alignment.
• Serve as an internal evangelist, helping Daxko teams understand and leverage the platform’s full potential.
• Contribute to go-to-market success by supporting enablement, documentation, and internal communication around new platform capabilities.

Senior Product Manager, Platform

• Meet or exceed monthly sales goals through proactive outreach and relationship-building
• Identify client needs and deliver tailored product solutions
• Stay ahead of industry trends and effectively communicate product value
• Cultivate long-term, meaningful relationships with both clients and internal teams
• Resolve client concerns and negotiate with confidence and professionalism
• Make cold calls and follow up on leads with enthusiasm and strategic focus
• Present and demo products to showcase impact and value
• Analyze sales data to spot trends, improve strategies, and identify opportunities
• Travel up to 50% to build face-to-face relationships

• Lead the end-to-end vision, strategy, and roadmap for Daxko’s AI platform.
• Partner with engineering teams to design and deliver scalable AI capabilities that work across multiple products.
• Identify high-value AI use cases with product managers and turn them into customer-focused solutions.
• Define architecture principles and standards to ensure our AI solutions are reliable and future-proof.
• Measure adoption, performance, and business outcomes to maximize the impact of AI investments.
• Stay ahead of AI and ML industry trends, bringing fresh insights back to the organization.
• Champion AI across the company — from launch planning to internal evangelism.

Senior Product Manager, AI

Sales Engineer

• Serve as a trusted advisor, consulting with prospects to evaluate their current state and identify critical business needs
• Become the go-to system architecture expert — translating complex technical capabilities into clear business outcomes
• Partner with CTO and InfoSec leaders to design compliant, secure solutions and navigate integration into existing tech stacks
• Own the RFP and IT/security questionnaire process for Daxko solutions
• Support sales processes involving API integration, data warehousing, and BI tools like Power BI
• Deliver impactful product demos, technical presentations, and written proposals that connect our technology to real ROI
• Collaborate with product-specific Sales Engineers, Account Executives, and Account Managers to build compelling business cases
• Provide feedback to Product and Marketing teams based on market insights and client needs
• Prepare and tailor sales collateral to resonate with each audience
• Occasionally lead or assist in team training sessions to upskill peers
• Maintain accurate CRM activity reporting
• Travel up to 50% for client engagements
• Report to the Team Lead, Sales Engineering and work closely with cross-functional teams to shape deals and influence product direction

Technical Sales Engineer

Security Engineer

• Build and mentor a high-performing security team that thrives on collaboration and continuous improvement.
• Influence at the highest levels, serving as a trusted advisor to the CEO, CTO, CRO, and Board of Directors.
• Lead across Operational Security, Product Security, and Regulatory Compliance, embedding security in every layer of the business.
• Balance proactive risk management with business enablement, protecting revenue and strengthening client trust while fueling innovation.
• Create and drive a forward-looking security strategy aligned with business goals and evolving threats.
• Serve as the executive voice of security across the organization and with external stakeholders.
• Own the security budget and ensure smart investment in impactful technologies and initiatives.
• Oversee all security operations - from threat detection and vulnerability management to incident response and SOC leadership.
• Embed security across the SDLC, ensuring secure architecture, code reviews, and DevSecOps practices are second nature.
• Ensure ongoing compliance with PCI DSS, SOC 2, GDPR, HIPAA, and other key frameworks.
• Maintain robust business continuity and disaster recovery plans.
• Manage payment security, fraud prevention, and third-party risk assessments.
• Build a company-wide security culture through engaging training, awareness programs, and clear communication.
• Foster a “security-first” mindset without slowing down innovation.

Chief Information Security Officer

• Join our dynamic, driven, and supportive team as an Account Executive , where you'll be more than just a quota-chaser—you'll be a strategic partner to clients and a vital contributor to our company's growth.
• In this role, you’ll connect with potential customers, close deals, and introduce additional solutions to our valued existing accounts.
• You'll focus on small to mid-sized accounts while learning and growing within a team that celebrates success, innovation, and relationships.
• If you’re passionate about sales, love building connections, and thrive in a fast-paced environment, we want to hear from you.
• Meet or exceed monthly sales goals through proactive outreach and relationship-building
• Identify client needs and deliver tailored product solutions
• Stay ahead of industry trends and effectively communicate product value
• Cultivate long-term, meaningful relationships with both clients and internal teams
• Resolve client concerns and negotiate with confidence and professionalism
• Make cold calls and follow up on leads with enthusiasm and strategic focus
• Present and demo products to showcase impact and value
• Analyze sales data to spot trends, improve strategies, and identify opportunities
• Travel up to 50% to build face-to-face relationships

Customer Support

• Be the first point of contact for customer inquiries via phone, chat, and email
• Translate complex product features into simple, easy-to-understand explanations
• Troubleshoot issues and guide customers through practical solutions
• Offer usage tips, training, and resources that promote long-term success
• Identify and escalate bugs or technical challenges to internal teams
• Maintain accurate records of conversations and support cases
• Stay current on product updates and internal support procedures
• Meet and exceed team goals for case resolution, customer satisfaction, and response times
• Contribute to team learning and occasional training sessions as a product expert

Product Consultant

Business Development Representative

Account Executive II

Salesforce Support Analyst

Technical Services Engineer

AI Architect

Product Marketing Manager

Sales Operations Intern

Senior Product Manager, Platform

Account Executive

Senior Product Manager, AI

Technical Sales Engineer

Chief Information Security Officer

Account Executive

Customer Service Representative