Daxko

Product Manager

• Own the vision and strategy for platform capabilities that power multiple Daxko products, balancing business needs with technical feasibility and long-term scalability.
• Define and prioritize the platform roadmap, including shared services, integrations, and architecture improvements that enable speed and innovation across teams.
• Collaborate cross-functionally with product line managers, engineering, and design to ensure platform initiatives align with customer and business priorities.
• Drive measurable impact, tracking success through adoption, system performance, developer enablement, and commercial outcomes.
• Act as the voice of the customer and internal teams, identifying pain points and opportunities for consistency and efficiency across the product ecosystem.
• Champion interoperability and reusability, ensuring our platform supports a unified, best-in-class experience for customers and end users.
• Translate complex technical concepts into clear business cases and actionable priorities that rally stakeholders and secure alignment.
• Serve as an internal evangelist, helping Daxko teams understand and leverage the platform’s full potential.
• Contribute to go-to-market success by supporting enablement, documentation, and internal communication around new platform capabilities.

Senior Product Manager, Platform

Account Executive

• Meet or exceed monthly sales goals through proactive outreach and relationship-building
• Identify client needs and deliver tailored product solutions
• Stay ahead of industry trends and effectively communicate product value
• Cultivate long-term, meaningful relationships with both clients and internal teams
• Resolve client concerns and negotiate with confidence and professionalism
• Make cold calls and follow up on leads with enthusiasm and strategic focus
• Present and demo products to showcase impact and value
• Analyze sales data to spot trends, improve strategies, and identify opportunities
• Travel up to 50% to build face-to-face relationships

• Lead the end-to-end vision, strategy, and roadmap for Daxko’s AI platform.
• Partner with engineering teams to design and deliver scalable AI capabilities that work across multiple products.
• Identify high-value AI use cases with product managers and turn them into customer-focused solutions.
• Define architecture principles and standards to ensure our AI solutions are reliable and future-proof.
• Measure adoption, performance, and business outcomes to maximize the impact of AI investments.
• Stay ahead of AI and ML industry trends, bringing fresh insights back to the organization.
• Champion AI across the company — from launch planning to internal evangelism.

Senior Product Manager, AI

Sales Engineer

• Serve as a trusted advisor, consulting with prospects to evaluate their current state and identify critical business needs
• Become the go-to system architecture expert — translating complex technical capabilities into clear business outcomes
• Partner with CTO and InfoSec leaders to design compliant, secure solutions and navigate integration into existing tech stacks
• Own the RFP and IT/security questionnaire process for Daxko solutions
• Support sales processes involving API integration, data warehousing, and BI tools like Power BI
• Deliver impactful product demos, technical presentations, and written proposals that connect our technology to real ROI
• Collaborate with product-specific Sales Engineers, Account Executives, and Account Managers to build compelling business cases
• Provide feedback to Product and Marketing teams based on market insights and client needs
• Prepare and tailor sales collateral to resonate with each audience
• Occasionally lead or assist in team training sessions to upskill peers
• Maintain accurate CRM activity reporting
• Travel up to 50% for client engagements
• Report to the Team Lead, Sales Engineering and work closely with cross-functional teams to shape deals and influence product direction

Technical Sales Engineer

Security Engineer

• Build and mentor a high-performing security team that thrives on collaboration and continuous improvement.
• Influence at the highest levels, serving as a trusted advisor to the CEO, CTO, CRO, and Board of Directors.
• Lead across Operational Security, Product Security, and Regulatory Compliance, embedding security in every layer of the business.
• Balance proactive risk management with business enablement, protecting revenue and strengthening client trust while fueling innovation.
• Create and drive a forward-looking security strategy aligned with business goals and evolving threats.
• Serve as the executive voice of security across the organization and with external stakeholders.
• Own the security budget and ensure smart investment in impactful technologies and initiatives.
• Oversee all security operations - from threat detection and vulnerability management to incident response and SOC leadership.
• Embed security across the SDLC, ensuring secure architecture, code reviews, and DevSecOps practices are second nature.
• Ensure ongoing compliance with PCI DSS, SOC 2, GDPR, HIPAA, and other key frameworks.
• Maintain robust business continuity and disaster recovery plans.
• Manage payment security, fraud prevention, and third-party risk assessments.
• Build a company-wide security culture through engaging training, awareness programs, and clear communication.
• Foster a “security-first” mindset without slowing down innovation.

Chief Information Security Officer

• Join our dynamic, driven, and supportive team as an Account Executive , where you'll be more than just a quota-chaser—you'll be a strategic partner to clients and a vital contributor to our company's growth.
• In this role, you’ll connect with potential customers, close deals, and introduce additional solutions to our valued existing accounts.
• You'll focus on small to mid-sized accounts while learning and growing within a team that celebrates success, innovation, and relationships.
• If you’re passionate about sales, love building connections, and thrive in a fast-paced environment, we want to hear from you.
• Meet or exceed monthly sales goals through proactive outreach and relationship-building
• Identify client needs and deliver tailored product solutions
• Stay ahead of industry trends and effectively communicate product value
• Cultivate long-term, meaningful relationships with both clients and internal teams
• Resolve client concerns and negotiate with confidence and professionalism
• Make cold calls and follow up on leads with enthusiasm and strategic focus
• Present and demo products to showcase impact and value
• Analyze sales data to spot trends, improve strategies, and identify opportunities
• Travel up to 50% to build face-to-face relationships

Customer Support

• Be the first point of contact for customer inquiries via phone, chat, and email
• Translate complex product features into simple, easy-to-understand explanations
• Troubleshoot issues and guide customers through practical solutions
• Offer usage tips, training, and resources that promote long-term success
• Identify and escalate bugs or technical challenges to internal teams
• Maintain accurate records of conversations and support cases
• Stay current on product updates and internal support procedures
• Meet and exceed team goals for case resolution, customer satisfaction, and response times
• Contribute to team learning and occasional training sessions as a product expert

Senior Product Manager, Platform

Account Executive

Senior Product Manager, AI

Technical Sales Engineer

Chief Information Security Officer

Account Executive

Customer Service Representative