Datacom

Chief Technology Officer

• Provide technical and operational leadership to the customer account's engineering team, owning architecture decisions, serving as the design authority, and overseeing quality assurance throughout project delivery, with a focus on infrastructure solutions and Intelligent Workspace technologies (M365, End-User, Endpoint Engineering, Mobility)
• As a member of the customer account leadership team, you will own end-to-end delivery for both current and future initiatives within the account. You will also lead strategic planning and execution of architecture initiatives to align with business objectives and drive capability enhancements
• Development and support of Datacom innovation initiatives
• In consultation with the Account stakeholders, execute against the Delivery of services to the Service Level Agreements, goals and objectives of the Account.
• Develop the IT strategy and development of IT Roadmaps
• Be the trusted advisor to bridge the gap between technology and business objectives

Architect

• Designing and delivering large-scale cloud migration and modernisation programs
• Leading engagements across the full migration lifecycle
• Conducting portfolio analysis using migration assessment tools
• Producing Migration Readiness Assessments and Plans
• Leading migration solutions leveraging AWS tooling
• Designing scalable Landing Zones and account structures
• Leading team members and third parties through complex migration programs
• Developing strong relationships and delivering technical presentations

Senior Architect – AWS

• Designing and delivering large-scale cloud migration and modernisation programs for customers
• Leading engagements across the full migration lifecycle—from discovery and assessment through to execution
• Conducting portfolio analysis using Azure migration assessment tools
• Applying the 7 R framework to determine optimal migration paths and patterns for customer workloads
• Producing Azure migration assessments, migration plans aligned to the Cloud Adoption Framework
• Delivering migration solutions leveraging Azure tooling such as Azure Migrate, Azure Database Migration Service, and Azure Site Recovery
• Designing scalable Azure Landing Zones and subscription structures
• Leading team members and third parties through complex migration programs
• Developing strong relationships and delivering technical presentations
• Promoting Cloud as a driver for business change

Senior Architect – Azure

Consultant

• Working with clients (businesses users) to gather, clarify requirements and business rules by running workshops with stakeholders.
• Contribute to the technical architecture, design and delivery for new modern data platforms using innovative ideas and your proven experience in data warehousing.
• Provide overall thought leadership to our clients regarding data warehousing and source system integration recommendations.
• Design data models (relational and dimensional modelling) across different data domains and industries.
• Ability to perform performance tuning and optimisation on new or existing data platform solutions.
• Managing development life cycle using various source code management tools including our AI modernisation techniques and products.
• Ability to design and develop customised self-service solutions using Power BI, with an in-depth knowledge of the different deployment options.
• Provide detailed documentation, end user training and knowledge-transfer services to customers, and internal teams.

Senior Data & Analytics Consultant, Snowflake

Account Executive

• Achieving revenue targets or sales quotas by engaging with new and existing clients.
• Understanding client needs and proposing tailored solutions to enhance their experience with our products and services.
• Processing requests for quotes promptly and accurately, adhering to company policies and procedures.
• Maintaining regular contact with assigned clients to ensure optimal service delivery.
• Negotiating price and volume discounts while ensuring alignment with company policies.
• Liaising with Technical Support staff to address and resolve technical queries.
• Identifying customer objectives, decision-making processes, and building long-term business partnerships.
• Generating new business leads through cold calling, mailing, and referrals while staying informed about competitor strategies.
• Participating in sales promotions, campaigns, events, and displays to boost brand presence.

Inside Sales Representative

Risk

• Reinforce Smartly’s operating system so it becomes the default and easiest way to get work done.
• Design and run portfolio-level cadences that surface:
• - stalled work,
• - unresolved trade-offs,
• - artificial dependencies,
• - and decision bottlenecks.
• Reduce decision latency by ensuring issues are framed clearly, owned by the right executive, and resolved decisively.
• Maintain a clear, enterprise-level view of initiatives and outcomes across Smartly.
• Lead programme managers as system integrators and decision facilitators, not delivery controllers.
• Eliminate reporting, planning, and governance activity that creates noise rather than clarity.
• Own Smartly’s company-wide risk, assurance, and compliance framework.
• Ensure regulatory, security, operational, and delivery risks are:
• - identified early,
• - explicitly articulated,
• - and managed as inputs to executive decision-making.
• Lead business continuity planning and support ISO27001 and ISAE3402 certification, ensuring governance remains proportional, risk-based, and aligned to speed.
• Own the mechanisms that ensure:
• - exceptions are explicit and time-bound,
• - stalled initiatives are visible,
• - and work producing no signal is challenged.
• Escalate systemic patterns of delay or avoidance directly to the CEO and executive team.

Associate Director – Operating System, Governance

ServiceNow

• Define the target ServiceNow architecture for ITSM/ITOM/ITBM (and other modules as needed) including data model, CMDB design, security model, tenancy, and scalability considerations.
• Own migration strategy and plan: discovery, data mapping, ETL, testing, cutover, and rollback approaches.
• Design and manage integrations (REST/SOAP, MID Server, LDAP/SSO, event ingestion, third-party tools) and advise on integration patterns and middleware.
• Lead configuration and customization guidance: scoped app strategy, scripting standards (JavaScript), update set management, source control, CI/CD pipelines and release management.
• Establish platform governance, development standards, coding conventions, and testing/QA processes.
• Collaborate with product owners, service teams and senior stakeholders to prioritise requirements, run workshops, and translate outcomes into solutions.
• Mentor delivery teams and contractors, review technical designs, and perform architecture risk and performance assessments.
• Support vendor/partner selection and manage technical relationships where external delivery is used.
• Ensure alignment with security, compliance and change-control requirements.

Solution Architect – ServiceNow

Backend Engineer

• Define the architectural roadmap for our AI initiatives, focusing on scalability through Micro Frontends
• Act as the subject-matter expert for React and C#/.NET, setting the gold standard for code quality and UI performance
• Oversee the technical delivery of AI-powered features, ensuring they are integrated seamlessly into our existing ecosystem
• Bridge the gap between product vision and technical execution, communicating complex AI concepts to non-technical stakeholders
• Build a high-performing software development culture through technical coaching, architectural reviews, and talent development.

Senior Full-Stack Developer – .NET, React

• Define the architectural roadmap for AI initiatives
• Act as the subject-matter expert for React and C#/.NET
• Oversee the technical delivery of AI-powered features
• Bridge the gap between product vision and technical execution
• Build a high-performing software development culture

Tech Lead – Fullstack, React, .NET

Director

• Setting goals for programmes aligned to organisational objectives and creating the programme roadmap(s).
• Leading programme planning, structuring, and delivery governance to ensure quality results.
• Managing complex multi-platform technical delivery environments, including project teams and senior stakeholder engagement.
• Overseeing programme schedules, budgets, risks, and resources to align with contractual and commercial agreements.
• Facilitating organisational change management to achieve expected business benefits.
• Guiding and mentoring Programme Managers to deliver success across multiple streams.
• Driving stakeholder communications, reporting, and decision-making through clear metrics and delivery documentation.
• Supporting pre-sales activities, bid development, and future programme strategy improvements.
• Ensuring programmes remain aligned with Datacom’s strategic priorities, risk frameworks, and delivery standards.

Programme Director

Operations

• Managing the end-to-end process for software licensing renewals, orders, and operational activities
• Monitoring licensing compliance and contractual obligations to minimise risk
• Coordinating billing and invoicing processes to ensure accuracy and timeliness
• Collaborating with Account Managers to ensure licensing timelines and deliverables are met
• Maintaining operational documentation and tracking metrics for reporting to stakeholders
• Managing data integrity within licensing systems and tools
• Supporting the preparation of licensing proposals, contracts, and renewal notices
• Assisting in coordinating vendor communications for updates, changes, and licences
• Identifying and implementing process improvements for efficiency and customer experience

Licensing Operations Specialist

• This is a customer facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.
• The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.
• Ensure assigned IT infrastructure-based projects are delivered on time, within budget, to agreed scope.
• Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site.
• Providing pre-sales support and expertise to the sales team.
• We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

Infrastructure Modernisation Consultant

Software Engineer

• Design, develop, and implement integration solutions using Azure Integration Services (Logic Apps, Service Bus, API Management, Event Grid, etc.).
• Develop and consume RESTful APIs, ensuring seamless communication between applications.
• Utilize your knowledge of various integration patterns and platforms to build efficient and reliable solutions.
• Design and implement data transformation and mapping logic, ensuring data consistency and accuracy.
• Write unit and integration tests to ensure code quality and application stability. Troubleshoot and resolve complex integration issues.
• Contribute to the implementation and maintenance of CI/CD pipelines for integration deployments.
• Create and maintain comprehensive technical documentation.
• Work closely with architects, developers, and other stakeholders to deliver high-quality integration solutions.

Senior Integration Developer – Azure Integration

Full-stack Engineer

• Technical Leadership: Provide technical guidance and mentorship to a team of integration developers, fostering a culture of collaboration and continuous improvement.
• Solution Architecture: Design and architect robust and scalable integration solutions using Azure Integration Services (Logic Apps, Service Bus, API Management, Event Grid, etc.).
• Azure Integration Expertise: Leverage deep expertise in Azure integration patterns and best practices to deliver efficient and effective solutions.
• Development & Implementation: Oversee the development and implementation of integration solutions, ensuring adherence to coding standards and best practices.
• API Management: Design, develop, and manage APIs using Azure API Management, ensuring security, scalability, and discoverability.
• Problem Solving & Troubleshooting: Lead the team in resolving complex integration issues, ensuring timely and effective solutions.
• Stakeholder Communication: Effectively communicate technical concepts to both technical and non-technical stakeholders.
• CI/CD & DevOps: Implement and maintain CI/CD pipelines for integration deployments, promoting automation and efficiency.
• Performance Optimization: Optimize integration solutions for performance, scalability, and reliability.
• Documentation: Create and maintain comprehensive technical documentation.