Datacom

Consultant

• Act as a trusted integration advisor to enterprise customers
• Lead discovery workshops, architecture deep dives, and technical design sessions
• Partner with sales and account teams on technical pre‑sales, solution shaping, and proposal support
• Confidently represent Datacom in front of customers as the integration subject‑matter expert
• Design robust, secure, and scalable integration architectures using Azure Integration Services
• Apply modern integration patterns including API‑led connectivity, event‑driven architectures, and asynchronous messaging
• Define future‑state architectures aligned to cloud, modernisation, and AI adoption strategies
• Lead or guide the implementation of complex Azure integration solutions
• Ensure solutions are built in line with best practices, security standards, and enterprise architecture principles
• Provide technical leadership and mentorship across delivery teams
• Assess legacy integration landscapes and develop modernisation roadmaps
• Build and present proofs of concept (POCs) to validate integration and AI‑enabled use cases
• Stay current with — or actively learn — emerging Azure, AI, and automation capabilities used across Datacom
• Contribute to Datacom’s integration capability through standards, patterns, and reusable assets
• Share insights via internal workshops, customer sessions, and technical documentation

Senior Consultant – Azure Integration Specialist

Full-stack Engineer

• Act as the primary MuleSoft consultant and architect for assigned customer accounts.
• Lead discovery workshops to understand business goals, integration challenges, and technical constraints.
• Build trusted relationships with senior stakeholders and act as a long‑term integration advisor.
• Support account teams with technical pre‑sales, solution shaping, and proposal input.
• Design enterprise‑scale MuleSoft architectures aligned to API‑led connectivity principles.
• Define integration strategies covering system, process, and experience APIs.
• Design modern integrations spanning MuleSoft, Java‑based services, cloud platforms, and hybrid environments.
• Ensure solutions meet security, scalability, performance, and governance requirements.
• Provide hands‑on technical leadership across MuleSoft implementations.
• Set technical direction, integration standards, and best practices.
• Review designs and code to ensure quality, maintainability, and architectural integrity.
• Lead complex integration deliveries and guide teams through challenges.
• Bring strong Java and Spring Boot expertise to complement MuleSoft implementations.
• Design and build supporting microservices, custom connectors, or backend services where required.
• Bridge traditional application development with modern integration platforms.
• Lead, mentor, and coach MuleSoft and integration engineers.
• Support capability uplift within the team through knowledge sharing and technical guidance.
• Contribute to Datacom’s integration practice standards, accelerators, and reusable assets.
• Apply experience across other integration technologies where helpful, including: Azure Integration Services, AWS integration patterns and services, Messaging, event‑driven architectures, and hybrid integrations.

Tech Lead Consultant – Architect, MuleSoft

Systems Engineer

• Monitor and respond to systems (e.g. Windows, UNIX, Database & Cloud) and backups in real-time on a 24 x 7 x 365 rotational basis.
• Accept, prioritise and manage Incidents and Requests, ensuring high-quality information in tickets.
• Real-time monitoring of all infrastructure for availability, capacity and performance.
• Follow Change Management policies and generate Daily/Nightly backup and performance reports.
• Detect, resolve and escalate incidents promptly, demonstrating sound technical understanding.
• Perform documented tasks, including server reboots and patch installations.
• Identify and record opportunities for continual service improvement.

Associate Systems Engineer

Project Manager

• Manage the delivery of solutions to meet a customer’s needs
• Manage stakeholder expectations, risks & issues for the life of the project
• Fulfill project governance and reporting requirements
• Invoicing and related billing activities

Senior Project Manager – ERP

Software Engineer

• Designing and maintaining modern SOE architectures for multiple customers
• Working with customers to deliver cloud-first productivity and collaboration solutions
• Developing processes to standardise support and maintenance across environments
• Providing 3rd-level support and acting as an escalation point for complex desktop issues
• Proactively managing and maintaining customer SOEs and supporting infrastructure
• Delivering project tasks accurately and efficiently and contributing to project reporting
• Guiding and mentoring team members to resolve technical challenges
• Ensuring a health and safety culture in line with Datacom policies

Endpoint Engineering Specialist

• Liaise with the appropriate Datacom teams ensuring delivery of SOWs to Datacom’s customer.
• Manage the queue of work for Datacom and the delegation of work to the appropriate Datacom team.
• Ensure document quality before SOW submission to Customer.
• Chair internal meetings to manage the delivery of the SOWs to meet KPIs and a quality document.
• Coordinating project schedules and helping ensure that projects are delivered within given timeframes and meet user requirements and are easily maintainable.
• Coordinating documentation, design and development of projects.
• Contacting company personnel at all organizational levels to gather information and prepare reports.
• Providing analytical and administrative support.
• Interacting extensively with key stakeholders including sales & account teams, technical & systems engineering teams and project management team leadership and support functions.
• Assisting with the reporting on the progress against project timeframes, milestones and budget.
• Assisting and providing support for the project team to deliver maximum levels of productivity.
• Analysing problems, determining approach, compiling and analysing data, and preparing reports/recommendations.

Project Coordinator – Fixed Term

• Providing administrative support to relieve executive, administrative, and line and staff managers of complex details and advanced administrative duties.
• Maintaining and coordinating documentation, design and development of projects.
• Assisting with the preparation of reports.
• Coordinating project schedules and helping ensure that projects are delivered within given timeframes, meet user requirements, and are easily maintainable.
• Coordinating activities between departments and outside parties.
• Contacting company personnel at all organisational levels to gather information and prepare reports. Interacting extensively with sales, systems engineering, product development, and other members of cross-functional teams.
• Assisting and providing support for the project team to deliver maximum levels of productivity.
• Assisting with the reporting on the progress against project timeframes, milestones and budget.
• Analysing problems, determining approach, compiling and analysing data, and preparing reports/recommendations. Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others.
• Reports all incidents, hazards or unsafe work practices as per Datacom policy

Project Coordinator – Fixed Term, 7 months Contract

• Liaise with the appropriate Datacom teams ensuring delivery of SOWs to Datacom’s customer.
• Manage the queue of work for Datacom and the delegation of work to the appropriate Datacom team.
• Ensure document quality before SOW submission to Customer.
• Chair internal meetings to manage the delivery of the SOWs to meet KPIs and a quality document. Coordinating project schedules and helping ensure that projects are delivered within given timeframes and meet user requirements and are easily maintainable.
• Coordinating documentation, design and development of projects.
• Contacting company personnel at all organizational levels to gather information and prepare reports.
• Providing analytical and administrative support
• Interacting extensively with key stakeholders including sales & account teams, technical & systems engineering teams and project management team leadership and support functions
• Assisting with the reporting on the progress against project timeframes, milestones and budget.
• Assisting and providing support for the project team to deliver maximum levels of productivity.
• Analysing problems, determining approach, compiling and analysing data, and preparing reports/recommendations.

Project Coordinator – Fixed Term, 7 months

Analyst

• Providing analysis and administrative support to changes within a customer’s site
• Ensuring that all changes progress in a timely manner within the change management lifecycle
• Ensuring all changes comply to the requirements of the Datacom Change Management processes
• Ensuring that Support Teams, Customers and ITIL Process owners adhere to the Change Management processes
• Facilitating communication and coordination to all stakeholders for the successful implementation of changes
• Compiling Business communications as required
• Providing the Change Manager with pertinent information for Change reports
• Assisting Change Managers with action groups and training sessions
• Regularly coordinating with all change requestors to ensure completeness of change order tickets
• Ensuring change information is complete for CAB review
• Assisting the Change Manager in performing Post Implementation reviews for failed changes
• Coordinating retrospective Change documentation following Emergency Changes
• Maintaining the Change/Release Calendar with updated change information
• Identifying risks affecting the Change Management process
• Identifying opportunities for continuous improvement in service excellence
• Taking reasonable care for Health and Safety and reporting unsafe practices

Change Analyst

Senior Endpoint Engineering Specialist

Performance Marketing

• Generate demand across channels. Driving inbound and outbound demand generation activity across channels such as phone, email, LinkedIn, and web.
• Use AI tools to research and tailor outreach to target accounts, ensuring relevance and impact.
• Build relevance with councils and complex organisations, tailoring outreach to real operational pains instead of generic pitches.
• Nurturing opportunities through complex sales cycles with consistent, value-based touchpoints.
• Deepening contact networks and mapping stakeholders within key organisations.
• Testing and experimenting with new outreach techniques, messaging, channels, and emerging technology including AI-enabled tools, and reporting on effectiveness.
• Collaborating with Sales and Pre-Sales teams to hand off qualified opportunities with full context.
• Maintaining accurate records in Salesforce for pipeline visibility and account engagement tracking.

Demand Generation Specialist

• Work closely with Customers, Partners, Sales and Technical teams
• Ensure assigned IT infrastructure-based projects are delivered on time, within budget, to agreed scope
• Serve as the technical point of contact for implementation services and solutions, either remotely or on-site
• Provide pre-sales support and expertise to the sales team
• Respond to customer, technology and internal stakeholders’ changing requirements as required

Senior Systems Engineer

• Join our Digital Engineering team, focusing on delivering innovative AI-driven software solutions.
• Collaborate with cross-functional teams to design, develop, and use the latest AI Models.
• Work on cutting-edge projects that address complex business challenges.

Senior Developer – Tech Lead, AI LAB

Business Operations

• Organising, leading and facilitating cross-functional project teams to deliver process improvements
• Developing metrics to measure performance and highlight future improvement opportunities
• Analysing data to identify root causes of issues and define best practice approaches
• Aligning improvement initiatives to address performance shortfalls
• Providing specialist consultation on re-engineering techniques and process optimisation
• Delivering internal presentations and training relating to measurement, analysis, improvement and control processes
• Performing cost–benefit analyses for process changes or new initiatives
• Embedding a principle-driven health and safety culture in line with Datacom policy

Manager – Business Operations

Solutions Engineer

• Leading technical design, solution architecture, and strategic technology direction for major client engagements and enterprise programs
• Providing advanced technical support during proposal writing, solution design, prototyping, and delivery phases
• Leading integration of complex technological methodologies across multi-platform environments
• Defining and maintaining enterprise architecture roadmaps in line with client and organisational business goals
• Driving the evaluation and adoption of emerging technologies
• Managing high-level technical programs, including client relationships and consulting staff oversight
• Reviewing and ensuring all IT projects comply with architecture standards
• Creating and delivering high-impact technical presentations internally and for clients
• Mentoring and coaching technical staff to elevate capability across the business