Datacom

Consultant

• Leading engagement with senior client stakeholders to define requirements and develop solutions.
• Deliver business consultancy, business analysis, organisational change management and operating model/organisational design projects.
• Contributing to pre-sales and business development activities across all our lines of business.
• Managing the cost, schedule, and quality of project activities to ensure delivery meets customer requirements.
• Coaching, mentoring, and overseeing the delivery work of junior consultants.
• Promoting and implementing a health and safety culture aligned with Datacom policies.

Senior Consultant

• Leading engagement with senior client stakeholders to define requirements and develop solutions.
• Deliver business consultancy, business analysis, organisational change management and operating model/organisational design projects.
• Contributing to pre-sales and business development activities across all our lines of business.
• Managing the cost, schedule, and quality of project activities to ensure delivery meets customer requirements.
• Coaching, mentoring, and overseeing the delivery work of junior consultants.
• Promoting and implementing a health and safety culture aligned with Datacom policies.
• Adapting to changing customer needs, emerging technologies, and evolving priorities.

Salesforce Developer

• Design, configure, and develop Salesforce solutions using programmatic methods (Apex, Lightning Web Components)
• Translate client requirements into technical designs, data models, and integration architectures
• Build and maintain integrations between Salesforce and external systems using REST/SOAP APIs
• Support the full project lifecycle from discovery workshops to testing and deployment
• Collaborate with cross-functional teams including consultants, architects, and client stakeholders
• Contribute to internal community of practice, sharing knowledge and helping others grow
• Engage directly with clients, running workshops and providing trusted advisory.

Salesforce Technical Consultant

Business Analyst

• Understand the client's business, existing processes, problems, and needs you will be responsible for
• Creating JIRA tickets
• Document information on Confluence
• Facilitate workshops and discussion sessions/channels
• Design the system from a functional perspective, produce drafts of the Design documents
• Work closely with the Technical Lead and Architects
• Provide team with business experience, advice on industry best practices
• Resolve issues raised by developers and testers during the Development and Testing stages

Contract, Technical Business Analyst – Integration

Analyst

• manage the day-to-day operations of client’s EMM systems
• problem-solve technical issues for customers
• lead and manage the day-to-day operations of the Customers EMM systems
• ensure an exceptional customer experience to Datacom’s EMM customer base
• escalation point of contact for customers and team members
• use tools and processes to deliver services to customers in accordance with SLAs
• create design documents (HLD, DDD, and LLD)
• build customer environment using Microsoft Endpoint Manager (Intune)
• build customer environment using VMware WS1
• provide technical leadership for major incidents
• ensure all tickets are up to date with detailed descriptions of actions taken
• identify inefficient procedures or processes and suggest improvements
• provide governance to all implementations and changes affecting iOS and Android OS devices
• configure Apple Business Manager (VPP, ADE, and MDM Servers)
• follow best practice methodologies and adhere to recognized ITIL processes
• complete time recording processes for work performed
• document Risks and Issues in the technologies supported
• assist with the identification and implementation of shift left initiatives
• provide data and analysis of the data as requested

Senior Mobility Analyst

AI Engineer

• **Why you want to join us**
• At Datacom we believe that doing good, is good for business. We’ve maintained our local family feel whilst expanding globally, across Australia, ASIA, US and the UK. Our brand and reputation depend on ‘proving the promise’ and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business.
• We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. If you want to join a company making a difference, apply now!
• **The Contract**
• We are looking for a Senior MuleSoft + AI Developer - Contractor basis for a long-term contract opportunity starting immediately in Auckland.
• Our focus is on Senior level capability contractors with proven experience to deliver quality pieces of work.
• **The contract is based in Auckland and ideally the contractor will be based in Auckland.**
• **Hybrid role with two days a week in-office (customer)**
• **ONLY APPLICANTS BASED IN NEW ZEALAND WITH THE LEGAL RIGHT TO WORK WILL BE CONSIDERED.**
• **NO SPONSORSHIP WILL BE PROVIDED FOR THIS ROLE.**
• **Our purpose**
• Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
• **Our Team**
• The Software Engineering team look after all the digital technology solutions that are currently being used by our clients. We take pride in what we do and who we do it for. As a well-established team we have a good mix of senior through to junior- level roles, and we encourage everyone to come to work in their own skin, be yourself and most importantly have fun.

Senior MuleSoft Developer, AI

Product Specialist

• Acting as the trusted advisor for all things HPE – From Servers to SANs to Edge Computing and GreenLake – You will be supported to champion these products and drive successful customer outcomes in a technical capacity.
• Assisting in the development of product strategies to drive success in the HPE Brand.
• Assisting in the development of sales ideas and promotional materials to support new and existing products.
• Ensuring all marketing support documentation is current and has received the appropriate compliance sign-off.
• Assisting in the development of regular product communications to customers and advisers.
• Determining appropriate procedures for all technologies and assist in all equipment configurations.
• Budgeting and forecasting, improving existing software capability, creating, managing and disbursing reports as required.
• Gathering, defining, and documenting customer requirements, deliveries, and outcomes, providing solution guidance.

Product Specialist, BDE

Security Engineer

• Work closely with the client CISO/vCISO/ISM in the delivery of the client cybersecurity strategy, including supporting the planning and implementation of cybersecurity activities which improves the client’s cybersecurity posture.
• Analysis of customer environments against IT security best practice or standards such as NZISM, ISO27001 or NIST and identification of appropriate measures that can be undertaken to achieve best practice and compliance.
• Assist with the development of technical information materials and participate workshops on information security trends, threats, good practices and control mechanisms as appropriate.
• Provide operational management oversight in the form of monthly reporting that spans across cybersecurity incidents, server patching, security enhancements and the management of elevated permissions etc
• Participate in incident response as part of the clients CSIRT.
• Participate in risk management activities as part of the client’s Risk Management team.
• Provide Operational Security support and function, where required.
• Participate in Tabletop exercises where required.
• Oversight or involvement in the Vulnerability Management Lifecycle.
• Providing cybersecurity advice to clients.
• Assist in the development and the delivery of the information security awareness training program for client and Datacom personnel, as required.
• Assist the clients in responding to internal and external audit assessments.

Associate Cybersecurity Consultant

Software Engineer

• Design, develop, and implement customer communication documents based on detailed business requirements.
• Author and configure templates using Smart Communications modules, including Advanced Template Designer, Data Modeler, and Web Editor.
• Develop Static Layouts for Print and Responsive Layouts for Web within the Smart Communications platform.
• Prepare and map XML data schemas to ensure accurate integration with business data objects.
• Create Simple/Scriptable Batch Config/Template Selector and Output Configurations for post-processing.
• Design and develop high-quality, clean, understandable, maintainable, and extensible code.
• Develop and implement comprehensive test plans to accurately validate application code and functionality.
• Maintain detailed and accurate documentation, adhering to all company standards.
• Contribute significantly to the project estimation process, reviewing and challenging estimates where necessary.

Senior Developer – Smart Comms

• Working with clients (businesses users) to gather, clarify requirements and business rules by running workshops with stakeholders.
• Contribute to the technical architecture, design and delivery for a new data platforms.
• Provide overall thought leadership to our clients regarding data profiling and integration recommendations.
• Data modelling (relational and dimensional modelling)
• Managing development life cycle using various source code management tools.
• Ability to perform performance tuning and optimisation on new and/or existing data warehouse solutions.
• Provide detailed documentation, end user training and knowledge-transfer services to customers, and internal teams.

Data & Analytics Consultant, Snowflake

ServiceNow

• Define the target ServiceNow architecture for ITSM/ITOM/ITBM (and other modules as needed) including data model, CMDB design, security model, tenancy, and scalability considerations.
• Own migration strategy and plan: discovery, data mapping, ETL, testing, cutover, and rollback approaches.
• Design and manage integrations (REST/SOAP, MID Server, LDAP/SSO, event ingestion, third-party tools) and advise on integration patterns and middleware.
• Lead configuration and customization guidance: scoped app strategy, scripting standards (JavaScript), update set management, source control, CI/CD pipelines and release management.
• Establish platform governance, development standards, coding conventions, and testing/QA processes.
• Collaborate with product owners, service teams and senior stakeholders to prioritise requirements, run workshops, and translate outcomes into solutions.
• Mentor delivery teams and contractors, review technical designs, and perform architecture risk and performance assessments.
• Support vendor/partner selection and manage technical relationships where external delivery is used.
• Ensure alignment with security, compliance and change-control requirements.

Solution Architect – ServiceNow

Network Engineer

• Deliver technical networking projects for customers to the highest quality standard, within scope, to budget and on time.
• Think quick on your feet, identify risks to schedule and actively minimise uncertainty.
• Work on projects that are properly scoped and signed off by the clients.
• Bring expertise to the fore when designing solutions to project requirements.

Network Consultant

Systems Engineer

• Analyse and document business processes across Project Services
• Identify opportunities for automation, simplification, and efficiency
• Explore practical applications of AI tools and modern workflows
• Support the team with mapping processes
• Review data flows and understand how enterprise systems connect
• Assist with creating documentation, templates, and process improvements
• Contribute ideas and support continuous improvement initiatives

Graduate Process & Systems Analyst

• Deliver Professional Consulting outcomes following Datascape Implementation Methodology to customers
• Implement the Datascape ERP solution for Local Government market customers
• Engage in large scale multi month implementations through to small one day engagements
• Problem solve, investigate and resolve implementation issues as required
• Provide feedback on customer use of the software or areas of improvement to the Development team

Senior Business Consultant – ERP, Building & Planning

Ecommerce

• Are you a recent Marketing or Front-End Developer with a passion for technology and digital experiences? Join Datacom’s **Digital and Experience Platforms Team** and kickstart your career at the intersection of marketing, data, and tech.
• In this role, you’ll be part of a team that delivers cutting-edge digital solutions to enhance customer experiences and drive engagement. You’ll gain hands-on experience in tools like **Adobe Experience Cloud**, **Salesforce**, **Sitecore**, **Marketing Cloud**, and **Google, **and be mentored by Industry experts in MarTech and data-driven strategy.
• This is a 12 month Fixed Term Agreement, with the possibility of going permanent
• It is expected you will be in the Datacom office (1 Denison Street, North Sydney) at least 3 days p/week

Senior Consultant

Senior Consultant

Salesforce Technical Consultant

Contract, Technical Business Analyst – Integration

Senior Mobility Analyst

Senior MuleSoft Developer, AI

Product Specialist, BDE

Associate Cybersecurity Consultant

Senior Developer – Smart Comms

Data & Analytics Consultant, Snowflake

Solution Architect – ServiceNow

Network Consultant

Graduate Process & Systems Analyst

Senior Business Consultant – ERP, Building & Planning

Graduate Opportunities – Digital Experience