Daniels Health

Business Development Rep

• Develop and execute strategies to drive revenue growth, reduce costs, and improve profitability.
• Grow the client base and expand the regional book of business to meet annual targets.
• Plan and manage customer outreach using Salesforce to identify new opportunities.
• Travel within the territory to meet prospects and strengthen client relationships.
• Maintain existing client relationships and support smooth transitions to account managers.
• Present our full range of products and services to key stakeholders.
• Align client needs with business strengths and prepare tailored proposals.
• Collaborate on contract development and lead negotiations with clients.
• Research market trends and identify new business opportunities.
• Support upselling and portfolio growth within existing accounts.
• Track performance and work with the Account Manager to refine strategies and improve results.

Business Development Director

Billing Specialist

• Lead, coach, and support a team of billing professionals to ensure high performance and accountability
• Act as the primary escalation point for complex billing inquiries
• Resolve customer issues in a timely, professional, and customer-focused manner
• Build and maintain strong relationships with key customers, including those with ongoing billing inquiries
• Oversee the end-to-end billing process to ensure timely and accurate invoice generation and distribution
• Review billing outputs to identify discrepancies or potential issues
• Proactively resolve billing concerns to minimize downstream impact
• Support broader month-end close activities in collaboration with the Finance team

Billing Manager

Financial Planning and Analysis

• Reporting to the Financial Controller, focus on continuous improvement
• Work closely with finance and operational stakeholders
• Mapping “as‑is” finance and accounting processes
• Prioritising and delivering practical improvement initiatives
• Standardising templates, checklists and basic reporting
• Supporting small system and tool changes from a finance perspective
• Tidying up and simplifying documentation

Finance Lead – Continuous Improvement

• Développement de nouvelles affaires
• Maintenir et développer la clientèle existante qui correspond aux indicateurs commerciaux clés définis
• Devenez un conseiller de confiance au sein de votre portefeuille de clients
• Gestion de projet et résolution de problèmes pour générer des résultats interdépartementaux
• Être en mesure de fournir une expertise produit à travers notre offre de services complète
• Soutenir les réunions stratégiques avec les clients

Business Development Manager

Sales Operations Manager

• Administrative support to the Director of Account Management
• Scheduling meetings across the company (interviews, sales meetings, customer appointments etc.)
• Support key projects and business initiatives by tracking deliverables of key team members and following up on outstanding items, escalating if required to leadership and identified issues and delay in completion of identified tasks.
• Evaluate current process/procedures and close any gaps in or between departments by working with key stakeholders to develop new SOPs
• Review Salesforce Pipelines and summarize key activity to Director of Sales
• Ad-hoc research of items outside the normal scope of Sales Activity
• Additional administrative duties include but are not limited to: Executive Calendar/Email management, program coordination and planning of key Commercial/Sales Outings that may require offsite research and full vendor analysis.
• Data entry support for the Sales team related to customer information and feedback
• Support sales team with reports, bridge communication, delegation of tasks
• Organize and support National Sales meetings
• Help manage a Sales calendar for RFP’s (i.e. ensuring we are all aware of key deliverable dates and ensuring marketing is in the loop)
• Spear head a weekly update to meet with Sales Team to prioritize all outstanding requests and ensure they have been properly input into our tracking system (Salesforce Opportunity/Cases)

Senior Sales Operations Specialist

Program Manager

• Supporting the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability
• Partnering with the Account Managers and Field Service to ensure service meets requirements
• Becoming the customer’s advocate internally to ensure we are meeting our metrics to help them with their safety, sustainability, efficiency and compliance
• You will be on site often doing the following:
• Educating clinical staff on our products and services related to safety, sustainability, efficiency and compliance
• Conducting routine audits related to our contract’s KPI’s
• Consultative business reviews after analyzing their metrics and goals
• On-going customer meetings to communicate best practices, business results and successes
• Internally collaborating and teaching different teams including operations, sales, logistics and finance
• Helping with any installs and implementations with new customers or any additions to current offerings

• Supporting the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability
• Partnering with the Account Managers and Field Service to ensure service meets requirements
• Becoming the customer’s advocate internally to ensure we are meeting our metrics to help them with their safety, sustainability, efficiency and compliance
• Educating clinical staff on our products and services related to safety, sustainability, efficiency and compliance
• Conducting routine audits related to our contract’s KPI’s
• Consultative business reviews after analyzing their metrics and goals
• On-going customer meetings to communicate best practices, business results and successes
• Internally collaborating and teaching different teams including operations, sales, logistics and finance
• Helping with any installs and implementations with new customers or any additions to current offerings

• Develop pricing models and commercial recommendations using waste profiles, vendor costs, transportation needs, and margin targets
• Analyze customer profitability and cost-to-serve to drive revenue growth and margin improvement
• Support new business, renewals, and customized hazardous waste programs
• Identify rightsizing opportunities across volumes, service levels, and disposal pathways
• Partner cross-functionally to evaluate opportunities and translate operational data into financial insights
• Participate in customer discussions, clearly explaining pricing, disposal options, and cost drivers
• Validate assumptions around waste profiles, volumes, and vendor costs
• Act as and collaborate with internal subject matter experts in hazardous waste pricing, disposal pathways, and TSDF capabilities
• Monitor vendor costs, market trends, and regulatory changes to ensure competitive, compliant pricing
• Support risk management, audits, and financial reviews

Commercial Finance Business Partner – Hazardous Waste

Recruitment

• Own the full recruitment lifecycle for sales positions, including Business Development, Account Management, and other commercial roles
• Partner directly with Executive Directors, Vice Presidents, and hiring managers to develop recruiting strategies that support business growth
• Lead intake meetings, sourcing strategies, candidate screening, interviewing, offer negotiations, and onboarding activities
• Build and maintain strong talent pipelines for current and future sales hiring needs
• Serve as a trusted advisor to business leaders on market trends, compensation, candidate availability, and hiring best practices
• Deliver an exceptional candidate experience while ensuring an efficient and effective hiring process
• Support workforce planning discussions and help identify talent strategies that support organizational growth
• Utilize data and recruiting metrics to drive hiring decisions and continuously improve recruitment outcomes
• Contribute to employer branding initiatives that strengthen Daniels Health's position in the market
• Support additional corporate hiring needs as business priorities require

Talent Acquisition Specialist – Sales

• Identify and win new business across existing customers and new prospects
• Leverage established relationships while opening new doors across healthcare systems
• Build and manage a strong pipeline through outbound activity and networking
• Own the full sales cycle from first contact to close
• Sell into complex environments and engage senior stakeholders
• Work with internal stakeholders and external vendors to identify, develop and manage service solutions

Business Development Manager – Healthcare Solutions

Account Manager

• Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability
• Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions
• Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc.
• Project Management and problem solving to drive outcomes inter-departmentally for the customer
• Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance and education
• Be able to provide product expertise across our full service offering
• Assist with waste policy capture, design, review, annual assessment and policy adjustment aligned with strategic goals
• Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance
• Conduct routine audits related to contractual KPIs in the areas of safety, sustainability, efficiency, compliance and education
• Ability to support new product installations or new program implementations at a customer site
• Support strategic customer meetings to communicate best practices, business results and successes
• Support the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements.