CYBOT

Bookkeeper

• Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions
• Achieve assigned strategic account objectives including growth of revenue and margin
• Monitor and assess sales performance metrics on assigned accounts
• Communicate regularly and proactively with major customers and account managers to solicit orders, respond to questions and convey Irby capabilities, and determine competitive price levels
• Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce
• Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs and resolve challenges
• Establish relationships with key vendors and purchasing teams to aid the securing of materials
• Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel

Strategic Accounts Coordinator

Recruitment

• Ensure a welcoming, transparent, and timely candidate experience throughout the hiring process.
• Collaborate with hiring managers to refine role requirements, review job descriptions, determine interview processes, and review candidate profiles.
• High volume full cycle recruiting for assigned roles, including posting jobs, reviewing resumes, conducting initial phone screens, and scheduling interviews with hiring managers.
• Skilled at leveraging recruiting platforms (LinkedIn, Indeed, Handshake) to proactively source talent and build candidate pipeline.
• Collaborate with the hiring manager and/or other HR staff during the offer process, identifying and recommending salary ranges, bonuses, start dates, and other pertinent offer details.
• Maintain consistent communication with candidates to ensure a positive and professional experience.
• Provide regular and timely recruiting updates for hiring managers; proactively address constraints and work collaboratively to find solutions.
• Identify and foster partnerships with local universities, trade schools, workforce centers, industry specific organizations, etc.
• Optimize recruiting processes through use of technology, analytics, and workflow improvements.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Maintain accurate and up-to-date data in the applicant tracking system (ATS).
• Ensure proper file retention in all facets on the recruitment lifecycle.
• Assist with generating reports, tracking open roles, and maintaining job posting accuracy.
• Work closely with HR team on onboarding, new-hire documentation, and general process improvements.
• Attends and participates in job fairs and recruiting sessions as needed.
• Other duties as assigned.

Recruiting Specialist

Sales

• Telefonbetreuung und -beratung unserer Kunden
• Vermarktung und Umsetzung unserer Sonepar-spezifischen Vertriebskonzepte
• Auftragserfassung, Angebotserstellung und Nachverfolgung
• Enge Zusammenarbeit mit dem Außendienst, Fachaußendienst, Digital Business & Key-Account
• Neukundenakquise sowie Datenpflege im CRM-System

Innendienstmitarbeiter im Vertrieb, 80-100%

Procurement

• Suivi des commandes et des informations fournisseurs
• Contribution à la gestion des relations fournisseurs
• Aide aux prévisions et au suivi des stocks
• Support au pilotage des KPI Achats
• Contribution à la qualité des données et au suivi tarifaire

Stagiaire Achats

Inside Sales

• Providing excellent service to customers who visit the branch to either place orders, and/or pickup their product requirements.
• Time will be spent in the warehouse picking orders as well as shipping/receiving.
• Helping out at the counter servicing customers in the branch.
• Filling orders and ensure they are completed in a timely manner.
• Informing customer and/or the Sales Department of any issues that might occur.
• Continuously updating Branch Manager of customer interests and issues.
• Entering sales order for product(s) selected by the customer and ensuring all materials have been entered accordingly and documentation is complete within the close of sale.
• Assisting customers that visit the Branch with identifying the specific product they are looking for based on their requirements and suggesting alternatives if required and/or up-selling of related product(s).
• Physically locating/picking order once product order has been finalized.
• Maintaining a safe and clean working environment.
• Assisting Shipping/Receiving with storing product/inventory.

Counter/Inside Sales Associate

Account Executive

• Handle incoming customer phone calls
• Greet walk-in customers
• Assist customer with order and provide appropriate product selection
• Pick customer order from warehouse and bring to counter
• Prepare customer sales ticket and charge accordingly
• Promote and sell company’s product promotions
• Provide assistance to certain warehouse functions
• Reach monthly goals in sales and gross margin
• Courtesy and politeness toward customers
• Multi-task and continually prioritize tasks to be completed throughout the day
• Other duties as required

Counter Sales Representative

• Counter Sales for Contractor, Industrial & OEM Market
• Quotations, order entry, tracking and proactive Customer Service
• Establish and maintain strong working relationships with key vendors
• Commit to proactive and team approach to sales
• Identify and pursue gross margin and market share growth opportunities
• Promote heavily the DOTP (Deliver on the Promise) CSG’s (Customer Service Guarantees) for increased share
• Relationship building with Will Call customers
• Daily merchandising display maintenance
• Helping warehouse as needed (wire cuts, filling orders, loading delivery truck)

• Responsible for generating sales with existing customers and developing opportunities with new customers within assigned territory
• Scheduling appointments and visiting existing customers to review product needs and determining other opportunities
• Providing product quotes as required
• Organizing and attending joint sales calls with Vendors
• Opening new accounts
• Continuously updating customers on product changes and modifications
• Providing solutions to customers’ problems
• Attending Trade Shows and Conferences (if applicable)
• Product introduction of new releases
• Liaising between customers and the company for up-to-date status of service, pricing and new product release launches
• Preparing reports for marketing and sales and keeping expense accounts
• Performing maintenance and updating of customers’ accounts including contact names for future sales
• Keeping up to date on new products, services, procedures and tools by attending training and departmental meetings
• Other duties as assigned

Industrial Sales Representative

Customer Support

• Strategische & operative Führung eines Kundenserviceteams im Innendienst an einem oder mehreren Standorten
• Sicherstellung exzellenter Servicequalität und Kundenzufriedenheit
• Umsetzung unserer Vertriebs- und Unternehmensziele im Innendienst
• Effizienz- und Produktivitätssteigerung durch moderne IT-Tools
• Sicherstellung optimaler Aufgaben- und Zeiteinteilung für Fachvertrieb, Projektvertrieb & weitere Vertriebseinheiten

Teamleitung Vertrieb, Kundenservice

• Take orders in person, over the phone, and through email
• Greet and assist customers as they enter the branch
• Collaborate with customers to fulfill order requests
• Load orders into customers’ vehicles or delivery trucks
• Provide product information to customers (training will be provided)
• Assist colleagues in the back-of-store warehouse as needed

Counter Sales Associate

• Deploy the commercial strategy
• Adapt the commercial policy
• Manage the activity of field-based technical sales representatives: objectives, KPIs, bonuses
• Coach and support the team; share best practices
• Ensure fair allocation of customers and prospects among field-based technical sales representatives
• Facilitate complex customer meetings

Sales Manager – Climate

Digital Marketing

• Play a key operational role at Group level, supporting Sonepar countries in the execution, optimization, and performance management of digital marketing campaigns.
• Act as a hands-on expert and enabler, working closely with local digital marketing teams to help them deploy efficient, data-driven campaigns across key channels such as marketing automation, paid search, display, and social advertising.
• Raise execution quality, performance, and consistency across markets by:
• providing operational expertise and support,
• defining and sharing best practices and guidelines,
• leveraging data and performance analysis to drive continuous improvement.
• Through your contribution, countries are better equipped to deliver measurable business impact while benefiting from a strong Group-level operational backbone.
• Success in this role is measured through execution excellence, performance improvement, and country enablement.
• Typical indicators of success include:
• Improved performance of digital marketing campaigns across countries (ROI, conversion rates, cost efficiency, lead quality, depending on channel and market)
• Consistent use of common KPIs, tracking standards, and reporting frameworks at Group level
• Increased adoption of best practices and guidelines by local teams
• Visible performance optimization actions driven by data analysis and insights
• Positive feedback from countries on the quality of operational support, expertise, and collaboration
• Effective coordination of multi-country campaigns when applicable.

Digital Marketing Operations Lead

Manager

• Establish and implement in-store security protocols
• Train staff to provide professional customer reception
• Implement a consistent merchandising plan
• Oversee stock management and quality
• Ensure compliance with HR, commercial, legal and internal procedures

Site Manager

• Telephone support and consultation for our customers
• Marketing and implementation of our Sonepar-specific sales concepts
• Order entry, preparation of quotations and follow-up
• Close cooperation with field sales, technical field sales, Digital Business & Key Account teams
• New customer acquisition and data maintenance in the CRM system

Inside Sales Representative

• Vous faites respecter les règles de sécurité et veillez à la réduction des risques
• Vous participez aux inspections et assurez la propreté des postes de travail
• Vous animez des réunions quotidiennes sur l'amélioration et la résolution de problèmes
• Vous planifiez et répartissez le travail de vos équipes (15 à 25 personnes)
• Vous accompagnez vos équipes pour atteindre les objectifs

Strategic Accounts Coordinator

Recruiting Specialist

Innendienstmitarbeiter im Vertrieb, 80-100%

Stagiaire Achats

Counter/Inside Sales Associate

Counter Sales Representative

Counter Sales Representative

Industrial Sales Representative

Teamleitung Vertrieb, Kundenservice

Counter Sales Associate

Sales Manager – Climate

Digital Marketing Operations Lead

Site Manager

Inside Sales Representative

Responsable d'équipe logistique