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Human Resources

• Ensure proactive management of employee benefits programs (health, dental, life insurance, and disability) to deliver a seamless employee experience.
• Lead coordination of short- and long-term disability cases, working closely with external carriers and healthcare professionals.
• Act as a subject-matter advisor, informing and supporting employees and managers on benefits and disability processes.
• Maintain accurate records of claims, absences, and communications using HRIS and external provider systems.
• Ensure compliance with applicable laws and regulations.
• Identify opportunities to modernize and streamline benefits-related processes.
• Collaborate with payroll and finance teams.
• Prepare reports and analyses to support decision-making related to benefits utilization and disability trends.
• Perform other related duties as required.

Benefits Specialist – Disability

Operations

• Assist in managing all location specific operations functions in support of Viking Electric standardized operations processes
• Direct managerial oversight of Drivers, Inventory Specialist, and Receiving associates
• Assist the Operations Manager in oversight of safety, workforce, receiving, shipping, project material management, facility, delivery, counter sales, inventory, and asset management
• Responsible for providing positive customer experience and accurate order fulfillment within the annual established budget constraints
• Responsible for assisting in maintaining operational key performance indicators (KPI's) within established quality metrics.

Assistant Operations Manager

Sales

• Take orders in person, over the phone, and through email
• Greet and assist customers as they enter the branch
• Collaborate with customers to fulfill order requests
• Load orders into customers’ vehicles or delivery trucks
• Provide product information to customers (training will be provided)
• Assist colleagues in the back-of-store warehouse as needed

Counter Sales Associate

Manager

• Zorgen voor een aanwezigheid op het terrein door professionele klanten te bezoeken om uw klantenportefeuille te behouden en uit te breiden
• Zaken opsporen, de behoeften van klanten analyseren, offertes opstellen in samenwerking met de winkel en leveranciers, passende en innovatieve oplossingen voorstellen en deals afsluiten
• Opvolging van uw acties in samenwerking met de winkel (offerte-opvolging, bezoekrapport, CRM)
• Realiseren van omzet- en margedoelstellingen
• Uw klantenportefeuille uitbreiden door nieuwe klanten te prospecteren en de commerciële aanbieding te promoten via diverse commerciële acties en diensten (logistiek, e-commerce) om u te onderscheiden van de concurrentie
• Nauw samenwerken met het verkoopteam aan de toonbank.

Accountmanager Residentieel

Outside Sales

• Prospección, visitas y seguimiento a clientes • Apertura de nuevos clientes • Negociación y cierre de ventas • Manejo de estrategias de ventas • Análisis de mercado y competencia • Análisis y solución de problemas • Elaboración y ejecución de programa de trabajo • Manejo de software interno (sistema) • Elaboración de reportes

Vendedor Externo

• Prospección, visitas y seguimiento a clientes
• Apertura de nuevos clientes
• Negociación y cierre de ventas

• Manage the client portfolio, ensuring consultative and personalized service
• Prospect new clients and strengthen relationships with existing ones, aiming for customer retention and growth of the client base
• Plan and execute commercial strategies to improve sales performance
• Lead negotiations, issue orders, and manage commercial outstanding items
• Identify and offer the best solutions according to clients' needs
• Provide inbound and outbound customer service, overseeing the entire sales process and ensuring effective follow-up.

Sales Representative

Account Executive

• Technical telephone consultation and support for our customers
• Order entry, quotation preparation and follow-up
• Conducting sales and negotiation discussions within the scope of decision-making authority
• Close collaboration with field sales, technical field service, e-business and key account teams
• Active management of existing and new customers in close cooperation with field sales, as well as data maintenance in the CRM system

Inside Sales Representative, 80–100%

Account Manager

• Lead customers to Codale’s unique value propositions by changing our customer’s status quo.
• Develop market strategies and sales growth plans for assigned accounts.
• Build and maintain relationships with various levels of customer organizations through providing value and insight to customers on their business and market conditions.
• Negotiate, develop, and coordinate implementation of effective price/cost strategy for account base.
• Prospect for new accounts as applicable.
• Maintain healthy relationships with vendors and vendor representatives.
• Conduct regular joint sales calls with Vendor representatives on contractor customers.
• Work with different functional areas to drive sales growth and maintain customer satisfaction.
• Support all corporate Codale initiatives.
• Identify trends and emerging disruptive forces affecting the local electrical contractor market and relay this information to Codale management.
• Coordinate and plan with Inside Sales Reps, and all other Codale specialists to ensure customers are receiving the information and services needed in a timely fashion.

• Prepare and proactively follow up on quotes and sales opportunities to secure orders
• Negotiate job pricing with vendors to close opportunities
• Source products in an efficient manner
• Proactively solicit new business from assigned accounts
• Maintain a thorough knowledge of, and actively promote, Viking Electric’s services, solutions, and product offerings particularly with digital solutions.
• Serve as a business partner with the Field Account Manager and/or Key Account Managers
• Coordinate with Customer Service Representatives to process customer orders accurately and efficiently
• Maximize sales and profitability by understanding the marketplace and competition
• Assist with pricing strategy and make price rule modifications as needed
• Maintain an electronic file system for all customer-related information and past conversations (quotations, special pricing, purchase orders, product information, etc.)

Account Representative

• Lead and develop a team of 3–20 operations associates and managers, including recruitment, training, coaching, and performance management
• Oversee all day-to-day location operations—productivity, workflow, staffing, inventory, fleet, and customer service levels
• Ensure a safe working environment through compliance, training, and reinforcement of Viking Electric policies
• Partner across Sales, HR, and Corporate Supply Chain to support a consistent, innovative, and customer-focused operations model
• Improve quality and efficiency through strong processes in service, inventory control, business systems, and loss prevention
• Manage facilities, equipment, assets, and operational services in collaboration with corporate resources
• Own operational KPIs and the annual operating expense budget

Warehouse Operations Manager

• On-site support and consultation for our industrial customers
• Marketing and implementation of Sonepar-specific sales concepts and customer retention measures
• Targeted promotion and coordination of campaigns, trade fairs, customer trips and events
• Quotation and project follow-up, including data maintenance in the CRM system
• Independent, proactive development of the sales territory, including new customer acquisition
• Collaboration with the entire inside sales team and specialist departments

Field Sales Representative — Industrial Sales

• Assess the current state of the business
• Develop a transformation strategy
• Establish project governance bodies and facilitate decision-making
• Ensure all workstreams are synchronized and that tasks are executed on schedule and to the expected level of quality using the Transformation Methodology
• Identify, report, prevent and mitigate any risks that may occur
• Communicate progress and outcomes to stakeholders based on OPCOS updates
• Set up and hand over post-deployment operations

Deployment Manager

Business Analyst

• Being the single point of contact for Governance, Risk and Compliance applications as well as legal applications.
• Managing the full lifecycle of our Finance and Legal Information System—from initial configuration to ongoing enhancements.
• Collaborating with Internal controlling, Internal Audit, Risks, Legal and Transformation teams.
• Leading functional developments and driving continuous improvement initiatives.
• Managing and resolving system incidents with efficiency and rigor.
• Coordinating day-to-day administration and ensuring system reliability.
• Overseeing external stakeholders involved in the system’s governance.

IS Finance Business Analyst

Counselor

• Assurer l’accueil, conseiller et orienter le client
• Assurer la vente et la gestion administrative
• Assurer et organiser la gestion des stocks et préparer les commandes
• Contribuer à l’animation de la surface de vente
• Participer à l’animation des fournisseurs
• Veiller et contribuer à la construction de la politique commerciale
• Assurer la conformité des process en vigueur au sein de l’entreprise.

Benefits Specialist – Disability

Assistant Operations Manager

Counter Sales Associate

Accountmanager Residentieel

Vendedor Externo

Vendedor Externo

Sales Representative

Inside Sales Representative, 80–100%

Account Manager

Account Representative

Warehouse Operations Manager

Field Sales Representative — Industrial Sales

Deployment Manager

IS Finance Business Analyst

Vendeur Conseil, CVC