CYBOT

Credit and Collections Analyst

CYBOT

full-time

Posted on:

Location Type: Office

Location: Cranbury • New Jersey • United States

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Salary

💰 $55,000 - $80,000 per year

About the role

  • Monitor assigned accounts daily and initiate collection actions through Get Paid system.
  • Collection actions are typically done via email and/or phone.
  • Maintain clear documentation on steps taken towards collections on all accounts.
  • Monitor accounts and make recommendations to senior management regarding the use of third-party collection escalation and legal counsel.
  • Provide notification to our internal sales partners regarding collection issues.
  • Assess risk by researching and examining credit history and reports.
  • Perform account reconciliation as needed.
  • Review credit hold reports and release orders as appropriate.
  • Work with the internal billing team to help resolve billing disputes.
  • Perform other assigned tasks necessary to support the success of the department.

Requirements

  • A minimum of 5 years of experience in collections with 2+ Years in Construction Industry Preferred
  • Strong customer service skills and interpersonal communication skills.
  • Strong mathematics, verbal, and written communication skills.
  • Ability to effectively communicate information and present solutions to a customer.
  • The ability to operate computers and relevant computer software.
  • Experience utilizing Get Paid is a plus.
  • Ability to prioritize needs in a fast-paced environment.
Benefits
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
collectionsaccount reconciliationcredit history assessmentbilling dispute resolutionmathematics
Soft Skills
customer serviceinterpersonal communicationverbal communicationwritten communicationprioritization