Cushman & Wakefield

Project Manager

• Coordinate and complete projects on time and within budget
• Oversee all aspects of projects
• Set deadlines, assign responsibilities, and monitor progress
• Prepare reports for clients and stakeholders
• Connect regularly with Regional and Local FMs on client accounts
• Lead and direct work of other team members
• Develop comprehensive project plans
• Track project performance

• Coordinate and complete projects on time within budget and within scope
• Oversee all aspects of projects
• Set deadlines, assign responsibilities, and monitor and summarize progress of project
• Prepare reports for client and key stakeholders regarding the status of project
• Coordinate with all stakeholders to ensure project delivery from inception to completion
• Maintain professional and ethical standards
• Perform risk management to minimize potential risks
• Create and maintain comprehensive project documentation

Manager

• Manage and oversee multiple locations ensuring each site meets high standards of maintenance and operational efficiency
• Start day with team meeting to discuss priorities, review safety updates, and address outstanding issues
• Evaluate, prioritize, and delegate work orders for preventive and corrective maintenance
• Conduct regular inspections to identify and address maintenance issues, equipment malfunctions, safety hazards, and cleanliness standards
• Ensure adherence to safety protocols and regulations, overseeing safety training, audits, and inspections
• Analyze maintenance data and performance metrics to drive improvements and generate reports
• Provide guidance and support to maintenance technicians, conduct performance evaluations, and lead training and development initiatives

Assistant Maintenance Manager

• Responsible for the management of a property (or group of properties) for a client and fulfilling the manager’s obligations under the terms of the property’s management agreement
• Responsible for all lease administration duties
• Monitor collections and coordinate default proceedings
• Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives
• Provide management and leadership to property staff, including hiring and performance management
• Develop comprehensive annual inspection process for properties; complete weekly, monthly, quarterly, annual inspections as required for a specific asset, C&W’s best practices, and/or client requirements
• Develop operating and capital budgets, track variances, oversee the completion of CAM reconciliations, and ensure smooth recovery process
• Bid, negotiate, and manage conformity with vendor contracts in accordance with C&W’s contract requirements or client requirements
• Accurately abstract all property leases in lease administration software
• Maintain interface with third-party owners and accounting team to ensure total contract compliance, including preparation of accurate and timely reporting
• Coordinate and oversee on behalf of client, all tenant and building construction work to ensure timely and accurate completion of all construction work at property
• Participate in leasing and client team meetings and ensure effective communication between leasing and property management team members in order to achieve client’s goals and objectives
• Provide and foster positive relationships with tenants, external clients, and internal clients

Property Manager

Consultant

• Generate interest in the community by touring the property with prospects
• Drive the sale by highlighting the quality of the community and apartment home lifestyle
• Collect appropriate information and initiate background checks for apartment qualifications
• Ensure apartments are prepared for move-in
• Deliver unmatched service to residents to exceed expectations
• Coordinate paperwork related to apartment rentals

Leasing Consultant, Multifamily

• Provides professional project management experience to designated projects and assignments at a client site, campus, and facilities.
• Interacts with client representatives onsite, receives direction and coordinates with the property or facility management team.
• Monitors and coordinates the execution of the various services and processes relating to client contracted agreements for project management and tenant improvements.
• Works in collaboration with the assigned account manager, building or facility management team, clients, owners and others.
• Prepare agendas, develop and maintain master project budgets and timelines as required for each project and project phase to ensure overall project objectives and client needs are met.
• Prepare and coordinate project reports and drawing reviews for clients, property/facility management team, and project team (as applicable) at conceptual, schematic, design development and construction phases of project.
• Assist in the selection, contracting process and oversight of consultants and construction teams as necessary for each project.
• Review requisitions, change orders and other invoices associated with the project and confer with client and property management on costs and impacts.
• Support the marketing of services to clients as requested.
• Adhere to corporate, building, and client policies and procedures.
• Cooperate with other building/facility personnel to achieve goals and objectives as to quality, service, cost and profit.
• Report to immediate supervisor major problems and findings and results achieved with recommendations.
• Advise and obtain the necessary approvals from the appropriate members of management of potential organizational changes, actions that might require additional commitments, and the need for expenditures in excess of approved budget.
• Adhere to government laws and regulations and established rulings of government authorities, including building codes, safety regulations, etc.
• Maintain high qualitative and quantitative standards of work performance.
• Strive constantly to improve skill and work knowledge; keep up to date in the field of specialization.

Project Manager – Infrastructure

• Provide leadership and management for the facilities organization at a specific location, set of buildings, or campus environment.
• Ensure the day-to-day operations of the facility(ies) or campus, including custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with C&W policies and client directives.
• Manage all contracts to ensure they are reviewed on a regular basis and are bid out as required; verify that invoices match contract pricing.
• Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties.
• Respond positively and promptly to requests from building tenants and occupants.
• Prepare, review, and give initial approval and as needed all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(ies) or complex.
• Hire, train and motivate facility personnel. Maintain positive staff relations. Conduct or approve performance evaluations for staff.

Facility Manager

• Manage the delivery of real estate services to client(s) with focus on effective management of real estate functions, contracts and negotiations, and all transaction services required
• Manage and negotiate advanced transactions including market optimization activities, site identification and selection, LOI and lease terms, and renewals
• Track and monitor the day-to-day transaction work
• Coordinate with account leadership to ensure tracking and reporting of client(s) deliverables
• Manage, review, and approve a large volume of all types of transactions
• Adhere to all state real estate agency requirements
• Provide suggestions and best practices for process and technical improvements relating to the transaction process
• Identify potential issues and take action accordingly
• Work closely with internal parties such as Lease Administration, Project Management, Facility Management, and Finance/Accounting teams
• Provide training and on-boarding support of new team members and ongoing development of associates
• Manage or execute special projects, as assigned
• Provide high level of customer service to client(s) and vendors

Transaction Manager

Business Intelligence Developer

• Must work on-site 5 days a week
• Serve as a senior analytics partner to clients and account teams
• Advise clients on analytics strategies
• Determine appropriate responses to client requests
• Provide clear verbal and written updates to management
• Support BI platform initiatives
• Liaise with BI platform and solutions teams
• Partner with development teams to expand analytics offerings
• Support the evolution of a governed, scalable BI ecosystem
• Develop and maintain analytics roadmap
• Proactively analyze client portfolios
• Assist with data assessment and mapping exercises
• Manage intake and backlog processes
• Partner with client technology teams
• Drive continuous improvement in data automation, standardization, and quality
• Utilize advanced analytics tools
• Provide oversight on Power BI model design

BI Analyst – Data Governance

Graphics Designer

• Support requirements of incoming requests from marketing leadership and fee-earners as it relates to creative support
• Attend strategy sessions with marketing and communications leadership, fee-earners and research as required
• Develop materials to communicate critical messages and key selling propositions
• Develop creative materials and perform the production and quality control of marketing collateral, reporting progress to Property Marketing Design Manager
• Reviewing draft presentations with Design Manager and/or Marketing Manager
• Finalize creative property marketing for distribution
• Coordinate production of materials, including packaging artwork, assembling final layouts for print and; preparing notes and instructions for printers; and liaising with Marketing Coordinators and Marketing leadership as needed
• Create marketing materials that adhere to comprehensive and detailed company brand standards
• Design and format marketing materials including branding, property brochures, marketing boards, flyers, direct mail, e-blasts, postcards, pop-up banners, and event invitations
• Create maps to illustrate relevant information regarding the property being marketed
• Create tables, charts, graphs, illustrations, and other visuals in a highly efficient manner
• Demonstrate a high level of creative development and production skill
• Managing creative requirements, expectations and deadlines for all projects
• Prioritize total workload with marketing team and leadership (as appropriate)
• Communicate to internal clients the priority, progress, deadlines and outstanding questions regularly

Graphic Designer

Administration

• Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence
• Schedule and coordinate meetings/special events, as requested
• Assist in lease administration activities, including tenant contacts and insurance information; generate reports
• Prepare and coordinate bid proposals, service contracts and approved invoices
• Assist in bidding process and assist Property Manager(s) in their efforts to ensure compliance with C&W’s policies and procedures
• Prepare and code invoices for Property Manager’s approval
• Ensure office is stocked with office supplies and other required items to maintain the office
• Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software
• Track and file contracts and insurance certificates; maintain follow-up system for expirations
• Monitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on status of tenant work orders
• Maintain the property purchase order system
• Maintain lease and contract files, as well as other files located within the property management office
• Promote and foster positive relationships with tenants and clients and track service calls as required
• Assist with monthly and quarterly management reports as well as annual budget preparation
• Process management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval

Property Administrator

Operations

• Works with the Director, Operations as a strategic partner in all operational aspects of managing and leading the Asset Services team
• Monitor appropriate checks and balances to ensure high level of quality in operations
• Understand compliance with management agreements and review expenditures
• Ensure compliance of full utilization of C&W tools and resources
• Work with MDs, Engineering to verify the existence of property procedures
• Manage workers' compensation accounts
• Streamline business processes for efficiencies within the Asset Services business

Operations Specialist

Director

• Manage national or local accounts and provide timely, accurate information
• Act as point of contact integrating service platform for clients
• Oversee financial information and reports required by management
• Monitor cash flow and assist in budgeting and financial benchmarks
• Coordinate construction projects and ensure compliance with agreements

Associate Director

Marketing

• Lead and manage the business development process from commencement to material completion, interfacing directly with leadership and fee earners throughout the process
• Lead strategy sessions, writing of content and edits/updates on proposals and presentations
• Conduct due diligence on the client to develop client-centric proposal and presentation materials
• Deliver final, clean pitch and/or presentation content
• Ensure best practice sharing and adoption across the pitch and/or proposal collateral

Senior Marketing Specialist

• Provide mentoring to Project Managers and Associate Project Managers
• Conducting site reconnaissance, including sampling activities, if necessary
• Interview property owner, key site personnel, and local government officials to obtain information concerning the subject property’s environmental condition
• Take document photographs of representative systems, conditions, and physical and/or environmental impairments
• Deliver outstanding customer service through timely response and proactive solutions to client needs
• Complete specific project tasks as directed by the Director
• Conduct project research as applicable to the scope of work (historical, analytical, etc.)
• Data compilation and organization
• Technical report authoring
• Preparation of quality supporting report documents/files
• Effectively communicate project progress and issues with the Director
• Maintain communication with team members throughout the course of the project
• Plan, schedule and track project timelines and milestones to ensure project progress status is on schedule
• Provide solid recommendations and solutions to the Director and clients, while understanding the assessment’s potential impact on the transaction process
• Identify and resolve issues with projects
• Deliver appropriate progress reports (verbally or by email), and recommendations to the Director and Client
• Coordinate and respond to requests for changes in project scope

Project Manager

Project Manager

Assistant Maintenance Manager

Property Manager

Leasing Consultant, Multifamily

Project Manager – Infrastructure

Facility Manager

Transaction Manager

BI Analyst – Data Governance

Graphic Designer

Property Administrator

Operations Specialist

Associate Director

Senior Marketing Specialist

Senior Project Manager – Assessments