Strategy

• Coordinate and execute marketing initiatives
• Create value propositions and ROI models
• Develop and execute marketing programs
• Collaborate with sales and product teams for effective messaging
• Support SVP in analyst briefings and industry relations

Corporate Strategy Associate

Content Manager

• Shape, refine, and deliver compelling content that strengthens CSI’s brand.
• Support marketing and demand‑generation initiatives.
• Maintain a consistent brand voice while translating complex technology and industry topics into clear, engaging content.
• Write and edit a wide range of high‑quality marketing content, including blog posts, thought leadership articles, campaign content, website copy, executive communications, and scripts for multimedia (videos, podcasts, etc.).
• Develop and execute content strategies that support CSI’s brand voice, business objectives, and marketing initiatives.
• Edit and review content produced across the marketing organization to ensure clarity, accuracy, consistency, and alignment with CSI’s editorial and brand standards.
• Coordinate the development, editing, and publication of content across marketing channels in partnership with demand generation, product marketing, digital, and communications teams.
• Maintain and enforce CSI’s brand voice and editorial style guide.
• Review content performance insights using tools such as Google Analytics and SEO platforms and collaborate with marketing teams to improve engagement and effectiveness.
• Explore and utilize emerging tools, including AI‑enabled content tools, to improve content consistency, efficiency, and quality.
• Support content review and approval processes and prepare materials for final editorial review and publication.

Content Marketing Manager

Implementation Specialist

• Serve as the primary client contact throughout the implementation lifecycle.
• Introduce CSI digital banking & Apiture solutions and define implementation and configuration requirements.
• Conduct data-gathering meetings to clarify data movement, application setup, and configuration.
• Execute project plans, tasks, schedules, and milestones.
• Configure applications, review test results, and guide clients through UAT.
• Liaise between CSI, Apiture, and internal departments.
• Communicate Apiture services and product functionality.
• Provide go-live and post-implementation support.
• Follow project methodology, risk management, and change control processes.

Data Entry

• Support production operations by processing secure customer data
• Organize and validate files, building production‑ready packets
• Work independently on repetitive, detail‑oriented tasks where accuracy and precision are critical
• Access secure platforms to retrieve required data and attachments
• Organize, format, and maintain Excel spreadsheets (beginner to moderate level)
• Verify data accuracy, ensure no duplication, and confirm the most recent data is used
• Attach and distribute required files to financial institutions via secure channels
• Perform repetitive data entry and validation tasks with high attention to detail
• Support additional data processing tasks as needed, including fraud‑related data entry
• Follow all data security, confidentiality, and compliance standards

Part-Time Temporary Data Processor

Program Manager

• Lead large-scale, complex programs composed of multiple interdependent projects
• Define program and/or project vision, objectives, and success metrics
• Establish and oversee governance structures
• Drive cross-functional alignment and resolve conflicts
• Develop integrated multi-phase program/project plans
• Ensure consistent application of program and project management standards
• Monitor execution across workstreams to ensure alignment with strategic objectives
• Prepare and deliver executive-ready status reports
• Facilitate executive reviews and planning sessions

Senior Director – Program Management

Vice President

• Lead the strategy, execution, and continuous improvement of post-implementation service delivery
• Ensure world-class project delivery, consulting, and client experiences
• Oversee engagement quality, methodology creation and adoption, operational performance, customer satisfaction, and financial health
• Act as a senior escalation point for strategic customers
• Direct a high-performing organization of delivery and operational leaders
• Partner cross-functionally to align Professional Services with company strategy, product evolution, and enterprise standards

Vice President, Professional Services

• Lead solution implementations and delivery outcomes across a business line portfolio
• Ensure successful execution of complex programs, including new conversions, cross-sell, and mergers
• Drive customer satisfaction, adoption, and financial performance
• Apply enterprise methodology, tools, and governance standards in partnership with the central operating model team
• Serve as the senior escalation point for strategic customers
• Build and develop a high-performing team of Directors, Managers, and senior ICs

Vice President, Implementations, Digital Engagement Solutions

Sales

• Own and hit/exceed annual sales targets within territory and accounts
• Develop and execute strategic plan to achieve sales targets and expand our customer base which includes active prospecting to build a short term and long-term pipeline
• Build and maintain strong, long-lasting customer relationships
• Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations
• Understand category-specific landscapes and trends
• Reporting on forces that shift tactical budgets and strategic direction of accounts
• Accountability for understanding a communicating Fintech Industry trends to effectively sell and compete in the open market

Vice President, Sales

Architect

• Design architecture for major features or entire modules of CSI’s mobile banking application, ensuring alignment with functional and non-functional requirements.
• Lead development efforts to design, develop, test, and deploy enhancements using React Native, Swift, Kotlin, and related mobile technologies.
• Develop technical specifications, design documents, and mobile application models.
• Ensure mobile architectures adhere to enterprise architecture principles, technology standards, and security guidelines.
• Provide technical guidance to development teams throughout the mobile application lifecycle.
• Collaborate with solution and enterprise architects to ensure appropriate integration with backend systems, APIs, services, and data sources.
• Conduct performance, scalability, reliability, security, and maintainability reviews for assigned mobile applications.
• Research, evaluate, and recommend mobile technologies, frameworks, and tools.
• Mentor developers on mobile design principles, coding best practices, and architectural patterns.
• Ensure adherence to coding standards and quality best practices.
• Collaborate with cross-functional teams (engineering, product, QA, UX/UI) in an Agile/Scrum environment.
• Participate in CI/CD processes and contribute to continuous improvement initiatives.
• Provide technical leadership and proactively identify and resolve architectural and delivery risks.
• Support internal and external stakeholders with product rollouts, releases, and updates.

Mobile Architect

Customer Support

• Provide product and application expertise to customers.
• Initiate, manage and work through client projects to enhance product usage and resolve complex issues.
• Provide mentorship to team mates.
• Lead complex projects while supporting higher profile customer relationships.
• Create post-conversation plans.
• Demonstrate expertise across multiple applications and/or CSI service areas.
• Gather customer requirements and put together advanced project plans to address immediate client needs.
• Participate in multiple projects simultaneously and handle a higher workload than less experienced analysts.
• Support strategic high-profile customer relationships.
• Provide virtual and/or on-site project support and training to customers.
• Develop and maintain a library of problem resolution actions and a knowledge base for the Customer Service desk.
• Identify trends with product issues and collect client feedback for desired functionality.

Customer Care Analyst

Events

• Plan and execute regional trade shows, ensuring consistent, high‑quality brand representation (typically planning-focused, minimal onsite travel).
• Support national conferences and flagship events, including onsite assistance as needed.
• Coordinate internally with marketing, sales, product, and leadership to align messaging, materials, and event requirements.
• Manage logistics and vendors, including shipping, booth materials, inventory, and event deliverables.
• Maintain event timelines and documentation, supporting multiple events simultaneously with accuracy and attention to detail.
• Assist with budget and expense tracking, including invoices and cost reporting.
• Provide onsite event support for large‑scale events and select customer or internal meetings (approx. 20–30% travel).

Events Coordinator

Data Analyst

• Analyze raw data from various sources including sales, customer engagement, website traffic, social media platforms and other marketing/sales technologies.
• Interpret data to identify trends, patterns, and insights relevant to marketing strategies and objectives.
• Collaborate with cross-functional teams to understand business requirements and provide data-driven recommendations.
• Develop and maintain dashboards, reports, and visualizations to communicate key findings and metrics.
• Assist in the implementation of data collection methods, ensuring accuracy and consistency of data.
• Conduct ad-hoc analysis to address specific marketing questions or challenges.
• Stay updated on industry trends, best practices, and emerging technologies in data analytics and marketing.
• Participate in meetings and presentations to share insights, findings, and recommendations with stakeholders.
• Support Director of Marketing Ops & Demand Gen in data modeling, segmentation, and predictive analytics projects.
• Contribute to the continuous improvement of data analysis processes and methodologies within the marketing team.

Marketing Data Analyst

QA Engineer

• Author and execute comprehensive data validation test suites for data warehouse systems, ETL processes, and database integrity to deliver accurate, high‑quality data solutions on time.
• Follow standard operating procedures, validate data accuracy and transformation logic, track and close data‑related defects, and document evidence across multiple environments (dev, test, pre‑prod, prod).
• Mentor QA engineers and collaborate with cross‑functional teams to ensure high‑quality data warehouse solutions meet company commitments.
• Partner with product, engineering, and internal teams for support, training, and knowledge transfer on database and data warehouse testing best practices.
• Identify and drive improvements in data testing processes and automation.
• Review and provide feedback on technical documentation for data pipelines, ETL processes, and database schemas.
• Research and introduce new tools, frameworks, and best practices for database and warehouse test automation.
• Collaborate on defining and executing test strategies for data‑centric products.
• Analyze acceptance criteria, create test cases, and maintain automated test suites for data validation.
• Validate data accuracy, integrity, and transformation logic across multiple database environments.
• Troubleshoot and resolve data‑related issues to ensure high data quality throughout the pipeline.
• Independently lead testing efforts and participate in Agile ceremonies with the Data Intelligence team.