Site Reliability Engineer

• Leading the integration of security practices into development and infrastructure workflows, with a strong focus on automation, compliance, and secure operations.
• Work cross-functionally with infrastructure, cloud, and development teams to secure mission-critical systems and applications.
• Manage security tools, drive CI/CD and IaC security automation, support audit and compliance efforts, and lead infrastructure security projects.
• Develop and maintain CI/CD pipelines and automation scripts, implement security testing, and configuration management using tools like Ansible, SOAR, and Terraform.
• Ensure compliance with security frameworks and regulations, including PCI DSS, HIPAA, and GLBA by participating in security audits, risk assessments, and implementing necessary controls.
• Develop and review technical specifications for IT system procurement, including evaluating vendor submissions from bids, requests for information, and proposals.
• Establish and maintain real-time security monitoring, alerting, and reporting mechanisms using tools such as Splunk and SIEM solutions to enhance visibility and compliance.
• Lead security training initiatives, educating teams on secure coding practices, threat prevention, and compliance mandates while staying updated on evolving cybersecurity trends and emerging technologies.

DevSecOps Engineer

Customer Support

• Resolve debit card/payment issues and act as first point of contact for payment service inquiries
• Build and maintain relationships with customers via email, chat and phone
• Respond to a work queue and resolve issues timely, researching and escalating complex issues
• Demonstrate basic knowledge of application functionality and provide information to appropriate CSI departments
• Coordinate with other departments to resolve inquiries and promote customer loyalty
• Perform other duties as assigned; participate in rotating on-call coverage

Customer Service Representative – Card Payment Support

Business Development Rep

• Identify, qualify, develop, cultivate, and ultimately close opportunities for new business in Core Banking software for Banks and community financial institutions.
• Travel up to 60% in the Southeast territory; attend trade shows; coordinate with Inside Sales/Marketing; create proposals based on business drivers.
• Generate new business to achieve/exceed annual quota; manage pipeline; collaborate with Sales and Marketing.
• Represent CSI at events; deliver presentations; create proposals.
• Build CSI brand awareness in the assigned territory; stay abreast of industry trends; ensure compliance.
• Report to the VP of Sales; work with a team of 4; CSI's core product and digital banking offerings.

DevSecOps Engineer

Customer Service Representative – Card Payment Support

Business Development Director - Core Banking Software