Crocs, Inc.

Account Executive

• Drive weekly sales reporting and performance analysis
• Build and maintain go-to-market tools
• Support end-to-end account execution
• Partner cross-functionally with Sales Ops, Demand Planning, and other functions
• Track and analyze account performance
• Support retail marketing and marketplace execution
• Prepare and support account meetings and seasonal reviews
• Manage ad hoc requests and operational priorities

Associate Account Executive

Sales

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contributes to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Senior Store Sales Associate

Manager

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Leads the store team in surpassing performance metrics including sales, consumer service and charms
• Apply analytical thinking & company reporting to find opportunities within store, empowering the team to make strategic decisions
• Lead visual presentation, product flow, replenishment, and operational standards throughout the store
• Build Foster a welcoming, inclusive environment that engages promotes internal growth and builds an external network of talent
• Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
• Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
• Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally, promote loyalty programs, maintain cleanliness and recovery standards etc.
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Store Manager

• Lead a dedicated team of store associates & leaders every day
• Drive sales, providing excellent customer service
• Maintain visual presentations
• Developing talent within the store
• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Apply analytical thinking & company reporting to find opportunities within store
• Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
• Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Store Sales Associate

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contributes to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment
• Oversee store-wide operations, in partnership with Store Manager
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Assistant Store Manager

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns.
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards.
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives.

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Leads the store team in surpassing performance metrics including sales, consumer service and charms
• Apply analytical thinking & company reporting to find opportunities within store, empowering the team to make strategic decisions
• Lead visual presentation, product flow, replenishment, and operational standards throughout the store
• Foster a welcoming, inclusive environment that engages promotes internal growth and builds an external network of talent
• Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
• Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
• Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally, promote loyalty programs, maintain cleanliness and recovery standards etc.
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

• Deliver outstanding consumer experiences by applying Crocs' C.H.A.R.M service model
• Drive recruitment and staffing efforts to ensure consistent store coverage throughout the year
• Lead the team in achieving performance metrics including sales, customer service, and product engagement
• Own and lead all daily retail operations
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives

Artificial Intelligence

• Build and scale enterprise AI and machine learning capabilities across supply chain functions including logistics, distribution, planning, sourcing, and labor.
• Translate business problems into well-defined AI use cases, with clear success metrics and operational outcomes.
• Define and operationalize standard frameworks for AI use-case intake, prioritization, development, deployment, and lifecycle management.
• Lead the end-to-end delivery of ML-driven solutions, from problem framing and model development through production deployment and adoption tracking.
• Own and continuously evolve the Supply Chain Data Science & AI roadmap, aligned with business priorities, AOP commitments, and long-term capability goals.
• Partner with data engineering, BI, and IT teams to embed AI solutions into dashboards, workflows, and operating processes, not standalone models.
• Lead AI solution design using Microsoft technologies, including Azure AI, Azure Foundry, Copilot, and Power Platform.
• Drive adoption of GenAI, copilots, and AI agents in a secure, scalable, and governed manner.
• Evaluate, pilot, and integrate external AI tools and vendors, ensuring fit with enterprise data architecture, security standards, and long-term scalability.
• Establish best practices for model development, deployment, monitoring, explainability, and reuse, enabling repeatable delivery.
• Mentor and develop analysts and data scientists, raising overall AI maturity and execution rigor across the organization.
• Communicate progress, risks, and outcomes to senior stakeholders using clear, business-focused language.

Senior Manager, Analytics & AI

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Sales Associate, Seasonal

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture
• Drive recruitment and staffing efforts to ensure consistent store coverage
• Lead the team in achieving performance metrics including sales and customer service
• Own and lead all daily retail operations
• Serve as a brand ambassador

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture
• Drive recruitment and staffing efforts to ensure consistent store coverage
• Lead the team in achieving performance metrics
• Own and lead all daily retail operations
• Coordinate, delegate, and prioritize tasks to maintain smooth store operations
• Serve as a brand ambassador by staying informed about current product collaborations
• Adhere to all HEYDUDE policies