Senior Store Sales Associate

Crocs, Inc.

Senior Retail Sales Associate providing world class service at Crocs, assisting consumers and supporting team goals with strong in-store service.

Posted 5/23/2026full-timeShah Alam • 🇲🇾 MalaysiaSeniorWebsite

About the role

Key responsibilities & impact

Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Proactively contributes to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

What you’ll need

Must be 16 years or older
Possess at least O Level or above
Minimum 3 years of working experience, preferably in retail
Fluent in English, proficiency of other language(s) will be an advantage
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
Desire to succeed in a high growth, fast-paced retail environment

Benefits

Comp & perks

Equal Opportunity Employer committed to a diverse and inclusive work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Point of Sale (POS) system managementstock replenishmentpricing processesmarkdown processesinventory controlbasic computer proficiencyMicrosoft WordMicrosoft Excelemail communication

Soft Skills

customer serviceteam collaborationleadershipflexibilitycommunicationproblem-solvingsuggestion sharingsales-driven techniques