Crocs, Inc.

Sales

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally, promote loyalty programs, maintain cleanliness and recovery standards

Sales Associate

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Team Lead, Sales

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns
• Actively assist in all store departments
• Lead by example on the sales floor
• Manage day-to-day team activities within your assigned area
• Serve as a brand ambassador by staying informed about current product collaborations

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns
• Actively assist in all store departments
• Lead by example on the sales floor working closely with Store Management
• Manage day-to-day team activities within your assigned area
• Serve as a brand ambassador

Director

• Guide and direct a team of up to 20 Commercial managers, Digital managers, & Commercial coordinators – plus a non-direct/Cross Functional group of 20+ teammates
• Own the full P&L, AOP and long-term forecasting for the EMEA region, responsible for tracking and conversion of the monthly shipping plan – as per AOP
• Own the execution of the AOP, development of partner 5yr strategic plans incorporating global vision, and delivering new business opportunities aligned with VP Global DISTRIBUTORS
• Provide detailed sales reports and market insights highlighting growth opportunities, risks, and competitive landscapes
• Develop a partner prioritization approach to the EMEA Distributor partners – lead and direct through example
• Execute process to drive prioritization and elevation within pier set
• Coordinate the consolidation of partner data – performance, forecasting, on hand inventory and leverage the data for decision making/future business opportunities
• Coordinate quarterly market launch meetings aligned to the FY AOP/future vision
• Collaborate with cross functional peers to develop processes to accelerate future growth and internal efficiencies
• Drive an elevated consumer experience across all channels within the Distributor partners
• Develop timelines, structure, financial roadmap, entity setup, for territory reintegration to direct market – by channel
• Develop and execute channel segmentation across all channels within partners territories supported by Marketing and Merchandising peers – and aligned to addressable market
• Identify and assess new business opportunities in untapped markets within EMEA or existing within partner territories
• Collaborate with distributors to execute market penetration strategies and build Crocs’ brand presence
• Conduct regular market visits to ensure brand consistency, gather competitive insights, and assess market needs

Senior Commercial Director – Distributor

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals
• Manage day-to-day team activities within your assigned area
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives
• Adhere to all Crocs policies, including Asset Protection procedures

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture
• Lead day-to-day team activities within your assigned area
• Serve as a brand ambassador

• Deliver outstanding service to consumers using C.H.A.R.M. service model
• Learn & assist in various departments within the store
• Support team members in executing retail operations

Store Sales Associate

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Retail Team Lead, Sales

Customer Support

• Manage legal vendors and matters within Simple Legal, our e-Billing platform, to ensure accuracy and compliance with company policies and requirements.
• Reviewing and approving invoices.
• Validation of proper coding.
• Generating spend reports.
• Collaborating with regional billing specialists and outside counsel.
• Working closely with internal accounting to ensure timely payments.
• Assist the legal team with additional projects and tasks as needed.

Sales Associate

Team Lead, Sales

Team Lead, Sales

Team Lead, Sales

Team Lead, Sales

Senior Commercial Director – Distributor

Sales Associate

Team Lead, Sales

Team Lead, Sales

Store Sales Associate

Team Lead, Sales

Sales Associate

Retail Team Lead, Sales

Team Lead, Sales

Legal Billing & Support Specialist