Sales Associate

Crocs, Inc.

Sales Associate providing excellent service and support to consumers at Crocs retail stores. Responsible for daily operations and promoting loyalty programs while maintaining store standards.

Posted 7/1/2026full-timeJohor Bahru • 🇲🇾 MalaysiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

What you’ll need

Must be 18 years or older
Possess at least SPM / O Level or above
Minimum 1 to 2 years of working experience, preferably in retail.
Fluent in English, proficiency of other language(s) will be an advantage
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
Desire to succeed in a high growth, fast-paced retail environment

Benefits

Comp & perks

Employee Discount
Career Growth Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Basic Computer ProficiencyMicrosoft WordMicrosoft ExcelEmail CommunicationStock ReplenishmentPricing ProcessesMarkdown ProcessesLoyalty Program PromotionVisual PresentationStock Room Management

Soft Skills

Team CollaborationFlexibilityCommunicationProblem SolvingLeadership