Store Sales Associate

Crocs, Inc.

Sales Associate at Crocs delivering exceptional consumer service and supporting retail operations. Engaging with team members and ensuring inventory management and cleanliness standards are met.

Posted 7/1/2026full-timeJohor Bahru • 🇲🇾 MalaysiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong consumer service skills and the ability to collaborate effectively within a retail environment. Proficient in retail operations, including Point of Sale system management and inventory control, while adhering to company policies.

Highest-signal resume keywords

Consumer ServicePoint Of Sale (POS) System ManagementInventory ControlRetail OperationsSales-Driven Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail OperationsInventory ControlPoint Of Sale (POS) ManagementStock ReplenishmentPricing ProcessesMarkdown ProcessesVisual PresentationBasic Computer ProficiencyMicrosoft WordMicrosoft Excel

Soft Skills

Team CollaborationCommunicationFlexibilityProblem SolvingLeadership

Industry Keywords

RetailConsumer ServiceAsset ProtectionLoyalty ProgramsHigh Growth Environment

About the role

Key responsibilities & impact

Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

What you’ll need

Must be 18 years or older
Possess at least SPM / O Level or above
Minimum 1 to 2 years of working experience, preferably in retail
Fluent in English, proficiency of other language(s) will be an advantage
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
Desire to succeed in a high growth, fast-paced retail environment

Benefits

Comp & perks

Equal Opportunity Employer committed to a diverse and inclusive work environment
Flexible schedule enhancing in-person and virtual collaboration