Store Manager

Crocs, Inc.

Store Manager leading a retail team at Crocs, Inc. focused on sales, customer service, and talent development.

Posted 5/23/2026full-timeShah Alam • 🇲🇾 MalaysiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead a dedicated team of store associates & leaders every day
Drive sales, providing excellent customer service
Maintain visual presentations
Developing talent within the store
Deliver outstanding service to our consumers using our C.H.A.R.M service model
Apply analytical thinking & company reporting to find opportunities within store
Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns

Requirements

What you’ll need

Minimum 5 years of total retail experience; preferably with previous Store Manager experience
Possess at least STPM / A Level / Diploma / Advanced Diploma or above preferred
Demonstrated leadership abilities
Professional working proficiency in English, proficiency of other language(s) will be an advantage
Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays

Benefits

Comp & perks

Inclusive environment that engages
Internal growth
Flexible schedule

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

retail experiencestore managementanalytical thinkingcustomer servicevisual merchandisingteam developmentreportingPoint of Sale systemMicrosoft WordMicrosoft Excel

Soft Skills

leadershipcommunicationteamworkflexibilitydelegationprioritizationproblem-solvingcustomer focusorganizational skillsinterpersonal skills

Certifications

STPMA LevelDiplomaAdvanced Diploma