Coupa Software

Affiliate Manager

• Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales.
• Actively participate in sales cycles, covering all aspects of Coupa services.
• Design, estimate, and/or scope engagements, both directly and through partners.
• Support the development of customized service offerings to meet client needs.
• Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement.

Customer Solution Partner

Sales

• Providing technical and functional expertise during the sales process.
• Demonstrate how Coupa’s TSM platform can meet and exceed the business need of our prospects.
• Provide a strong technical understanding of our product with the ability to discuss and demonstrate architect integration.
• RFP assistance, Platform Demonstrations, IT Workshops, Statement of Work Creations, Training, Presentations, and Document Creation.
• Subject matter expert that can provide valuable sales insights to their salespeople and prospects.
• Managing accounts where up to 25% of your time might include travel.
• Help to grow Coupa as the leader in Cloud Spend Management space.
• Provide Platform Demonstrations, IT Workshops and various trainings
• This role will primarily support New Business, Customer Growth and Renewal Opportunities.

Pre Sales Solution Advisor – Central to West Region

Growth Marketing

• Build and lead the Coupa Sales team in the Region
• Enable the Sales team on the Coupa sales processes and best practices
• Deliver weekly Sales updates for the Region and maintain the system of record in Salesforce.com
• Develop and deliver world class Executive Sales proposals to C-level prospects
• Engage with C-level prospects to position Coupa’s strategic value proposition and drive deals to closure
• Adopt key sales training and coaching programs to drive Business Value Selling within the context of the Challenger Sale model to help team members close business, where applicable
• Develop sales plans for targeted accounts, sub-regions and vertical segments in the region
• Align overall value messaging targeted towards the chief economic buyer in target accounts
• Build out an account penetration model that encourages multi-angle access into key accounts
• Execute Field Sales Campaigns against targeted verticals or competitive take-out targets in the region
• Assist in the development of localized content for sales enablement programs for the region
• Develop and improve localized competitive positioning and messaging to enable the sales team
• Engage in training, certification and on-boarding activities for the regional Field Sales organization
• Co-selling with in-country Alliance Partners as needed

RVP, Enterprise Customer Growth

Support Engineer

• The Demo Support Engineer provides front-line support and troubleshooting.
• Focus on business support and owning the deal process.
• Manage backlog effectively and maintain SLA discipline.
• Develop industry-specific and localized content and contribute to projects as required.
• Act as the functional owner and SME for assigned product components.
• Maintain deep relationships with Product Managers and Solution Advisory SME’s.
• Collaborate with Program & Release Manager on new releases and project execution.
• Engage in daily collaboration with the technical team for expedited troubleshooting and issue resolution.

Demo Support Engineer

• Manage inbound calls and customer service inquiries.
• Handle supplier calls (approximately 60%), including basic troubleshooting, triage, and education on the dedicated supplier chat channel.
• Manage direct customer calls (approximately 40%), primarily technical; verify product vertical and route to the appropriate Technical Support Engineer.
• Identify and assess customer needs to drive successful outcomes.
• Manage inbound Sourcing Event inquiries.
• Resolve low-severity customer tasks.
• Collaborate with the wider Support team.
• Provide coverage in the supplier chat queue as required.
• Support additional projects as needed.
• Experience with CRM tools (e.g., Salesforce) is preferred.
• Participate in four hours per week of technical development to prepare for progression into a Technical Support Engineer role within 1–2 years.(dependent upon your pace of progress with the technical training).

Technical Support Specialist

Financial Planning and Analysis

• Work cross-functionally with the Analytics, Data & Architecture, Corporate (and broader) FP&A, and HR teams to design enterprise-grade models and applications.
• Design & create new models to streamline FP&A planning & forecasting processes.
• Assist with maintaining existing models including top-line forecast, workforce planning, and P&L planning & reporting models.
• Maintain documentation of all relevant architecture and operational functionality for any models created or updated.
• Serve as a trusted thought partner to the Senior Manager, FP&A Data and Systems, VP FP&A, Corporate, and the rest of the FP&A team.

Lead FP&A Applications Manager

Business Development Rep

• New business development / account development
• Accessing C-Level, Director level contacts within customer accounts and target prospects
• Lead generation via targeted outbound account prospection and calling on marketing-generated/inbound leads
• Partner with marketing on a programmatic campaign-based approach to demand generation
• Partner with field sales force to implement sales & pipeline build strategies
• Provide accurate forecasts to the sales organization and executive management
• Meet monthly and quarterly new meetings, lead qualification, opportunity conversion and closed won objectives.
• Demonstrate thorough knowledge of Coupa’s product line and value proposition
• Host product demonstrations and guided tours for customers and prospects
• Demonstrate clear understanding of Coupa’s sales processes and product and service value propositions
• When required, attend company sponsored events

Account Development Representative

Consultant

• Provide technical and functional expertise during the sales process.
• Demonstrate how Coupa can meet and exceed the business need of our prospects with clear focus on measurable value.
• Provide strong technical understanding of our products with the ability to discuss and demonstrate architecture and integration.
• Platform Demonstrations, RFP assistance, IT Workshops, Training, Presentations, and Document Creation.
• Subject matter expert that can provide valuable sales insights to their salespeople and prospects.
• Managing accounts where 20-40% of your time may include travel.
• Help to grow Coupa as the leader in the Business Spend Management space.
• Collaborate as a team to share and scale knowledge across the broader organization.

Solution Consultant

Account Executive

• Drive sales activities in Switzerland, fully focused on acquiring new business with no responsibility for existing customer management.
• Build and maintain a robust sales pipeline, taking ownership of the entire sales cycle from prospecting to closing.
• Work closely with the Digital Sales Team and Partner Resellers to drive joint sales motions, optimize engagement strategies, and ensure effective execution of go-to-market initiatives.
• Identify new opportunities, proactively engage with potential customers, and develop strategies to establish Coupa’s presence in the market.
• Engage with multiple stakeholders across departments and levels to navigate complex sales cycles and drive high-value engagements.
• Identify and execute strategies to expand Coupa’s footprint in Switzerland, leveraging both direct and partner-led sales approaches.

Senior Account Director

• Drive growth across the UKI region by prospecting, building pipeline, and closing new logo and expansion opportunities
• Engage key stakeholders across Finance, Procurement, IT, Operations, and the Csuite within mid-sized organizations
• Position Coupa’s end-to-end value proposition
• Craft compelling business cases and guide deals from discovery through to successful close
• Build trusted advisor relationships, navigate complex buying groups, and align Coupa’s capabilities to measurable business outcomes
• Work closely with Solution Consultants, Customer Value Managers, Partners, and Marketing

Senior Account Executive – Mid Market

DevOps Engineer

• Own, build and run a suite of impactful platforms built on modern cloud technologies that provide a suite of functionality delivering APIs, integrations, security, messaging, streaming, identity, performance, reliability & containers.
• Build a multi-region and multi-cloud platform that allows scalable, secure service delivery across hundreds of services on AWS & Azure clouds in a regulated environment.
• Act as a primary lead partnering to provide technical guidance, support, and direction for several platform engineering teams. Support NAT Gateways Technology.
• Support the effort to containerize a suite of applications to reduce cost and improve efficiency.
• Develop and drive long-term strategies and roadmaps aligning with business priorities in partnership with the Dev and product Management team.
• Use data-driven insights across our cloud estate to inform and drive new feature development to optimize usage and reduce cost.
• Help us in improving the reliability and Scalability of the Platform.
• Takes full ownership of products and has a track record of sustainably delivering high quality features & managing technical debt.

Senior DevOps Engineer

• Prospect, qualify, and close new opportunities within $1B+ revenue accounts, while working closely with internal cross-functional teams and account owners
• Engage CFOs, Treasurers, AP Managers, CPOS CIOs, and senior finance leaders to position Coupa’s I2P and Total Spend value, selling products tailored to fit Finance & AP teams
• Lead discovery, executive workshops, and value-based demonstrations tailored to finance practitioners
• Build ROI, TCO, and value realization models to support executive decision-making
• Develop and execute account and territory plans that drive pipeline and revenue growth
• Partner cross-functionally with sales, solutions consulting, and leadership to advance complex deals
• Shape deal strategy, accelerate pipeline velocity, and manage large and complex sales cycles
• Provide accurate forecasts and insights to sales leadership

Account Director, Finance & AP Sales

Customer Success Manager

• Have a strong technical understanding of Coupa products with the ability to discuss and demonstrate the full Coupa platform and how it will meet a customer’s business needs.
• Create and own the adoption strategy plan with large, strategic customers and ensure that all teams, including external Coupa partners and Coupa colleagues, are actively engaged to help execute the strategy with the customer.
• Help customers create success goals that are linked to their overall business objectives for successful Coupa Pay growth and adoption and can easily be measured to assist customers in tracking performance.
• Become a trusted partner and actively engage customers in strategic conversations involving longer-term business needs and best practices.
• Analyze and report on customers’ overall Pay opportunity for virtual cards, bank transfers and working capital / early pay discount solutions.
• Forge strong partnerships with customers, Coupa Pay partners, suppliers and Coupa colleagues.
• Ability to provide Coupa platform demonstrations and training. Meet customers in person via occasional travel.

Senior Coupa Pay Customer Success Manager

Director

• Build, lead, and mentor the Professional Services Sales team across the Americas Region.
• Implement and optimize sales processes, structures, and rigor to improve professional services sales performance regionally.
• Drive accurate and timely forecasting and provide weekly Professional Services Sales updates to Senior Leadership.
• Partner closely with Software Sales leadership to align on best practices and regional go-to-market strategies.
• Engage with Software Sales leadership to penetrate large accounts and maximize the value of new and existing C-Level relationships.
• Lead training, certification, and on-boarding activities for the regional services sales organization.
• Serve as an executive-level point of contact for key customers, building and maintaining strong, strategic relationships.
• Collaborate with Sales and Service Delivery leadership to develop and build additional professional service capabilities that address evolving market demand.
• Actively engage in co-selling with Alliance Partners.

Senior Director, Customer Solution Partner

Product Designer

• Define the end-to-end design strategy for the Foundations pillar, including supplier onboarding, identity, profiles, navigation, and shared platform capabilities.
• Lead the design of foundational, cross-product experiences that enable suppliers to move seamlessly across Coupa.
• Partner closely with Product, Engineering, and Operations leaders to shape platform roadmaps, define shared requirements, and make thoughtful tradeoffs.
• Help define how AI supports foundational supplier experiences, from guided onboarding and profile intelligence to proactive recommendations.
• Produce high-quality flows, components, prototypes, interaction specifications, and end-to-end service experience maps.
• Lead and collaborate on research with a global range of suppliers to understand onboarding challenges, trust signals, and cross-product friction.
• Work closely with the Design Systems team to evolve shared patterns, components, and platform conventions.