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Senior Associate, Demo Services Engineer
Coupa SoftwareSenior Associate Demo Services Engineer developing AI agents using Coupa's community-generated AI platform for intelligent workflows and application modernization. Collaborating with Solution Advisors to address customer needs and prototype quickly.
Tech Stack
Tools & technologiesOracleServiceNow
About the role
Key responsibilities & impact- Architect and develop intelligent agents using Coupa Agent Studio to automate complex workflows.
- Utilize Coupa Compose to build solution proof-of-concepts using Coupa AI technologies.
- Apply prompt engineering and LLM orchestration logic to ensure agents are accurate, context-aware and performant.
- Build and connect prototypes via MCP, A2A, BYOA to diverse systems and data sources including ERPs (SAP, Oracle, Servicenow, Netsuite…), middleware systems, and third-party data providers.
- Develop and maintain middleware/scripts to facilitate seamless data exchange via APIs and JSON/XML formats.
- Ensure bi-directional data integrity between the AI agents and the 3rd party environments.
- Partner with Solution Advisors to translate "customer pain points" into technical requirements for rapid prototyping.
- Participate in discovery sessions to provide technical feasibility assessments for custom AI solutions
- Participate in dry-run and demonstration walk-thru reviewing your AI Ag
Requirements
What you’ll need- Bachelor’s degree in Computer Science or Business Administration (or related)
- 4+ years of progressive experience in Software Engineering, with a focus on enterprise applications and application modernization, preferably within the technology or SAAS
- Full Stack Proficiency: Strong hands-on experience across the full application stack (front-end, back-end, database, infrastructure). Strong proficiency in one or more modern technology languages
- Spend Management industry experience
- Hands-on experience using AI related technologies
- Excellent written and verbal communication, organizational, and interpersonal skills
- Proven ability to manage multiple development projects concurrently
- Strong problem-solving skills
- Reliable, adaptable, and comfortable working in fast-paced, deadline-driven environments
- Strong relationship-building, influencing, and teamwork skills
- Experience with the Coupa platform, specifically the App Marketplace or Coupa App Studio
- Knowledge of using Coupa Compose, Agent Studio, Navi is an asset
Benefits
Comp & perks- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software engineeringfull stack developmentprompt engineeringLLM orchestrationAPI developmentdata exchangeJSONXMLmiddleware developmentapplication modernization
Soft Skills
written communicationverbal communicationorganizational skillsinterpersonal skillsproblem-solvingadaptabilityteamworkrelationship-buildinginfluencingproject management
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Business Administration