Coupa Software

Account Executive

• Drive sales activities in Switzerland, fully focused on acquiring new business with no responsibility for existing customer management.
• Build and maintain a robust sales pipeline, taking ownership of the entire sales cycle from prospecting to closing.
• Work closely with the Digital Sales Team and Partner Resellers to drive joint sales motions, optimize engagement strategies, and ensure effective execution of go-to-market initiatives.
• Identify new opportunities, proactively engage with potential customers, and develop strategies to establish Coupa’s presence in the market.
• Engage with multiple stakeholders across departments and levels to navigate complex sales cycles and drive high-value engagements.
• Identify and execute strategies to expand Coupa’s footprint in Switzerland, leveraging both direct and partner-led sales approaches.

Senior Account Director

• Drive growth across the UKI region by prospecting, building pipeline, and closing new logo and expansion opportunities
• Engage key stakeholders across Finance, Procurement, IT, Operations, and the Csuite within mid-sized organizations
• Position Coupa’s end-to-end value proposition
• Craft compelling business cases and guide deals from discovery through to successful close
• Build trusted advisor relationships, navigate complex buying groups, and align Coupa’s capabilities to measurable business outcomes
• Work closely with Solution Consultants, Customer Value Managers, Partners, and Marketing

Senior Account Executive – Mid Market

DevOps Engineer

• Own, build and run a suite of impactful platforms built on modern cloud technologies that provide a suite of functionality delivering APIs, integrations, security, messaging, streaming, identity, performance, reliability & containers.
• Build a multi-region and multi-cloud platform that allows scalable, secure service delivery across hundreds of services on AWS & Azure clouds in a regulated environment.
• Act as a primary lead partnering to provide technical guidance, support, and direction for several platform engineering teams. Support NAT Gateways Technology.
• Support the effort to containerize a suite of applications to reduce cost and improve efficiency.
• Develop and drive long-term strategies and roadmaps aligning with business priorities in partnership with the Dev and product Management team.
• Use data-driven insights across our cloud estate to inform and drive new feature development to optimize usage and reduce cost.
• Help us in improving the reliability and Scalability of the Platform.
• Takes full ownership of products and has a track record of sustainably delivering high quality features & managing technical debt.

Senior DevOps Engineer

• Prospect, qualify, and close new opportunities within $1B+ revenue accounts, while working closely with internal cross-functional teams and account owners
• Engage CFOs, Treasurers, AP Managers, CPOS CIOs, and senior finance leaders to position Coupa’s I2P and Total Spend value, selling products tailored to fit Finance & AP teams
• Lead discovery, executive workshops, and value-based demonstrations tailored to finance practitioners
• Build ROI, TCO, and value realization models to support executive decision-making
• Develop and execute account and territory plans that drive pipeline and revenue growth
• Partner cross-functionally with sales, solutions consulting, and leadership to advance complex deals
• Shape deal strategy, accelerate pipeline velocity, and manage large and complex sales cycles
• Provide accurate forecasts and insights to sales leadership

Account Director, Finance & AP Sales

Customer Success Manager

• Have a strong technical understanding of Coupa products with the ability to discuss and demonstrate the full Coupa platform and how it will meet a customer’s business needs.
• Create and own the adoption strategy plan with large, strategic customers and ensure that all teams, including external Coupa partners and Coupa colleagues, are actively engaged to help execute the strategy with the customer.
• Help customers create success goals that are linked to their overall business objectives for successful Coupa Pay growth and adoption and can easily be measured to assist customers in tracking performance.
• Become a trusted partner and actively engage customers in strategic conversations involving longer-term business needs and best practices.
• Analyze and report on customers’ overall Pay opportunity for virtual cards, bank transfers and working capital / early pay discount solutions.
• Forge strong partnerships with customers, Coupa Pay partners, suppliers and Coupa colleagues.
• Ability to provide Coupa platform demonstrations and training. Meet customers in person via occasional travel.

Senior Coupa Pay Customer Success Manager

Director

• Build, lead, and mentor the Professional Services Sales team across the Americas Region.
• Implement and optimize sales processes, structures, and rigor to improve professional services sales performance regionally.
• Drive accurate and timely forecasting and provide weekly Professional Services Sales updates to Senior Leadership.
• Partner closely with Software Sales leadership to align on best practices and regional go-to-market strategies.
• Engage with Software Sales leadership to penetrate large accounts and maximize the value of new and existing C-Level relationships.
• Lead training, certification, and on-boarding activities for the regional services sales organization.
• Serve as an executive-level point of contact for key customers, building and maintaining strong, strategic relationships.
• Collaborate with Sales and Service Delivery leadership to develop and build additional professional service capabilities that address evolving market demand.
• Actively engage in co-selling with Alliance Partners.

Senior Director, Customer Solution Partner

• Architect Modular Learning Strategy: Lead the shift toward building a library of modular, reusable learning objects that power everything from deep-dive certifications to just-in-time in-app guidance.
• Scale with AI & Automation: Embed AI fluency into the team’s DNA, leveraging generative AI and LLMs to accelerate content drafting, multimedia production, and global localization efforts.
• Execute Agile Content Sprints: Transition the curriculum team to an Agile framework (Scrum/Kanban), synchronizing content releases with Coupa’s rapid product innovation cycles.
• Strategic People Leadership: Direct and mentor a high-performing team of instructional designers and content developers, fostering a culture of technical curiosity, design excellence, and business accountability.
• Govern the Ecosystem: Establish a robust content governance and project management framework (using tools like Jira or Asana) to manage localization, version control, and cross-functional SME collaboration.

Director, Curriculum Development

Product Designer

• Define the end-to-end design strategy for the Foundations pillar, including supplier onboarding, identity, profiles, navigation, and shared platform capabilities.
• Lead the design of foundational, cross-product experiences that enable suppliers to move seamlessly across Coupa.
• Partner closely with Product, Engineering, and Operations leaders to shape platform roadmaps, define shared requirements, and make thoughtful tradeoffs.
• Help define how AI supports foundational supplier experiences, from guided onboarding and profile intelligence to proactive recommendations.
• Produce high-quality flows, components, prototypes, interaction specifications, and end-to-end service experience maps.
• Lead and collaborate on research with a global range of suppliers to understand onboarding challenges, trust signals, and cross-product friction.
• Work closely with the Design Systems team to evolve shared patterns, components, and platform conventions.

Senior Lead UX Designer

Financial Planning and Analysis

• Partner with account teams (AEs, Solution Advisory, Coupa Spend Lab) throughout the sales lifecycle to shape deal strategy, align on value hypotheses, and create compelling commercial narratives.
• Lead high-quality discovery with senior and executive stakeholders to understand strategic objectives, current processes, pain points, and organizational constraints across the sourcing, procurement, supply chain, finance, and treasury functions.
• Develop business cases and ROI models that synthesize complex datasets, benchmark performance, and quantify achievable outcomes across improved savings rates, increased spend capture, process improvements, and working capital optimization.
• Create and deliver executive-level presentations that clearly communicate findings, recommendations, and target metrics with a strong storytelling arc.
• Guide account teams as a deal captain, ensuring value is consistently positioned, integrated into the sales strategy, and reinforced throughout the cycle.
• Contribute to territory and account planning, identifying where value-led conversations can unlock pipeline and accelerate customer engagement.
• Mentor and elevate Value Advisory peers, sharing frameworks, best practices, and content development, and insights.

Senior Value Advisory Director – Finance

• Drive growth by prospecting, building pipelines and selling Coupa cloud-based Supply Chain Solutions
• Engage with C-level prospects, Procurement, IT and Supply Chain Managers to position Coupa’s strategic value proposition and lead deals to closure
• Collaborate with customers and internal teams to build joint vision roadmaps outlining the value that Coupa will deliver
• Create and maintain actionable account plans to guide and develop strategies and identify new business opportunities
• Provide accurate forecasts and monthly reports to the sales manager to communicate the health of the sales pipeline, significant market trends, and any potential risks that may impact the ability to hit targets

Enterprise Sales Executive

Events

• Assist the Global Strategic Events team in the logistical and administrative aspects of end-to-end event planning, including venue research, vendor coordination, budget tracking and execution
• Contribute to the maintenance of event databases, documentation, and file management
• Maintain master project plans in Asana and other project management tools, ensuring all stakeholders meet critical milestones and deadlines across multiple workstreams
• Own the full lifecycle of procurement and financial administration, including vendor setup, PO creation, invoice reconciliation, and budget tracking
• Collaborate with internal teams to ensure seamless coordination and integration of event activities with broader marketing and business initiatives
• Provide on-site support during events, assisting with set-up, registration, and attendee engagement
• Assist in post-event activities, such as attendee feedback collection and event performance analysis

Event Operations Manager

Product Adoption Specialist

• Develop standard processes within your areas of expertise and champion their adoption.
• Manage the CAM engagement with a customer using strong project management practices while developing solutions to business problems.
• Take ownership of your customer’s continued success by ensuring accurate adoption of the platform.
• Engage customers in enlightened business need discussions versus feature/function basics. Continually drive customers toward their strategic goal.
• Provide a strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs.

Customer Adoption Manager

Consultant

• As a specialist in Procure-to-Invoice (P2I) product deployments, your main responsibilities will be in enabling customers in designing, configuring and adopting best-in-class purchasing and invoicing processes.
• You will work with some of the largest companies in the world to guide them in defining the processes they use to manage their Procurement activities.
• Help customers focus on their goals and drive the implementation solution architecture towards a successful, on-time implementation, taking into consideration Suite Synergy opportunities.
• Oversee all functional design aspects of implementation by taking the lead in managing and mentoring workstream solution architects from both Coupa and partner teams, ensuring a successful delivery of the project scope.
• Forge strong relationships with customers, partners, and colleagues.
• Provide subject matter expertise and industry best practices to colleagues, partners and customers.
• Create and/or improve implementation templates, best practices, training and presentations and be a champion for their adoption.
• Manage customers where up to 25% of your time may include travel.

Senior Solution Consultant

• Partner with Business Leadership to Deliver on their Technology Solutions
• Serve as the "face of IT" for assigned portfolios, building deep relationships with department heads to understand their goals and pain points.
• Represent the business's needs within the IT organization and, conversely, communicate IT’s capabilities and constraints back to the business.
• Partner with stakeholders to define and track the ROI and business outcomes of technology investments.
• Lead the Intake Process using the established Jira framework to capture, vet, and prioritize new project requests.
• Maintain a multi-year technology roadmap for assigned business units, ensuring alignment with corporate strategy and budget cycles.
• Facilitate steering committee meetings to balance competing priorities based on capacity, risk, and strategic impact.
• Collaborate with technical teams and business leads to define high-level requirements and evaluate innovative, scalable and high ROI projects.
• Manage dependencies across different IT pillars (BusApps, IInfrastructure, Security, Data) and external departments (e.g., Post-Sales) to ensure project success.
• Manage stakeholder expectations throughout the entire project lifecycle. Working closely with Change Management to set teams up for success and adoption.
• Act as a high-level escalation point for service delivery issues, ensuring the business feels supported and heard.
• Champion a holistic company-wide AI strategy and roadmap, ensuring deep alignment with overall business objectives and corporate goals. Collaborate with business leaders to build strategic roadmaps that prioritize AI initiatives based on business value and feasibility.

Senior IT Portfolio Director - Office of the CFO

Systems Engineer

• Requirements Discovery & Process Design: Lead discovery sessions with Customer Success and Professional Services stakeholders to document business requirements and 'as-is/to-be' workflows.
• PSA & Service Cloud Optimization: Optimize project setup, resource management, time/expense tracking, and project accounting (revenue recognition) within the PSA tool.
• Service Excellence: Enhance Service Cloud features including Case Management, Knowledge Base, Omni-Channel routing, and Service Level Agreements (SLAs).
• Cross-Platform Alignment: Ensure seamless data flow between Service Cloud/PSA and our Zuora Billing platform for accurate usage-based billing and renewals.
• Data Integrity & Insights: Develop and maintain executive dashboards and reports to track key performance indicators (KPIs) such as Resource Utilization, Project Margin, CSAT, and Time-to-Resolution.
• Conduct User Acceptance Testing (UAT) and manage the end-to-end QA process for new feature releases.
• Own the Services & Support systems backlog, balancing strategic initiatives, technical debt, and operational requests.
• Partner with Product Owners and Developers to manage release readiness, go-live execution, and post-deployment validation.
• Act as the 'Source of Truth' for service data, performing regular audits to ensure data hygiene.
• AI Capabilities: Act as the functional lead for Salesforce Agentforce, designing AI agents that can autonomously handle Tier-1 support cases or project updates.