Associate HR Operations Analyst

Coupa Software

HR Operations Analyst supporting HR data integrity and handling employee inquiries at Coupa. Collaborating with HR teams to streamline operational processes.

Posted 6/12/2026full-timeRemote • 🇨🇴 ColombiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Maintain accurate employee data and perform regular updates to employee records from hire to retire.
Support the new hire onboarding process, including following up with employee, completing employment verifications, and other administrative tasks.
Respond to and resolve routine employee inquiries and requests in a timely manner, escalating complex issues as needed.
Create and maintain personnel files, ensuring all documentation is filed correctly and kept confidential.
Maybe required to generate basic HR reports as needed to support general HR queries.
Assist with data audits to ensure accuracy and consistency across all HR systems.
Collaborate with the HR team to help with various HR initiatives and projects.
Utilize a case management tool to track and prioritize requests.
Provide administrative support for various HR functions (for example but not limited to, benefits, compensation, talent acquisition)

Requirements

What you’ll need

1-2 years of experience in an HR, administrative, or similar role or completion of post-secondary schooling in this area.
Experience with HRIS (Human Resources Information Systems) or other data management tools is a plus.
A customer service mindset with excellent written and verbal communication skills.
High attention to detail and strong organizational skills.
The ability to handle confidential information with discretion and professionalism.
Proficiency in Microsoft Office Suite, including basic functions of Excel.
Experience with Google Workspace is an asset.
A proactive and resourceful approach to problem-solving.
A desire to learn and grow in the field of HR Operations.

Benefits

Comp & perks

Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HRISdata managementMicrosoft Office SuiteExcelGoogle Workspace

Soft Skills

customer service mindsetwritten communicationverbal communicationattention to detailorganizational skillsdiscretionprofessionalismproblem-solvingproactive approach