Coupa Software

Backend Engineer

• Support Treasury integration projects through technical design, configuration, testing, and issue resolution in collaboration with Coupa, customers, and internal teams
• Contribute to technical deliverables while adhering to project timelines, quality standards, and established best practices
• Collaborate closely with Technical Architects, Solution Architects, and integration engineers to design and deliver agreed integration solutions
• Design, implement, configure, and troubleshoot RESTful API and flat-file integrations across multi-ERP and customer environments
• Assist in building and supporting integration infrastructure for data extraction, preparation, and loading from internal and external sources
• Engage with customer technical teams, work independently or in distributed teams, and contribute to documentation, knowledge sharing, and enablement across global time zones

Technical Architect

Cloud Engineer

• Define and own the end-to-end testing strategy for cloud infrastructure, platform services, and production environments.
• Establish standards and best practices for infrastructure testing, resilience validation, and operational readiness.
• Drive a shift-left and shift-right quality model, embedding testing throughout the lifecycle, from design through production.
• Lead the design and execution of chaos testing and fault-injection programs to validate system behavior under failure scenarios.
• Partner with SRE and Cloud Ops teams to continuously test availability, failover, disaster recovery, and incident response.
• Oversee testing strategies for containerized and orchestrated environments (Kubernetes, service meshes, distributed systems).

Senior Director, Cloud Infrastructure – Platform Quality

Marketing Operations

• Build, deploy, and optimize marketing and sales automation (e.g., Marketo, LeanData, Outreach), including workflows, campaigns, lead scoring, UTMs, QA, and database health.
• Ensure all marketing and sales efforts follow best practices, are scalable and measurable, and enable full attribution across touchpoints.
• Partner with digital and field marketing to identify gaps or underperforming campaigns/sequences and recommend improvements based on performance data.
• Collaborate with Marketing/Sales leadership and Sales Enablement to drive effective tool usage and continuously optimize campaigns and processes.
• Serve as the primary liaison for sales enablement tools, supporting troubleshooting, feature rollouts, platform optimization, and data integrity through regular audits and cleanup.
• Optimize and maintain the marketing operations tech stack while documenting and sharing best practices to support adoption, onboarding, and marketing–sales alignment.

Senior Marketing Operations Specialist

Manager

• Establish robust partnerships with customers and colleagues, guiding them towards their goals for a successful and timely implementation.
• Take the lead in all implementation phases, from mobilization to deployment.
• Lead discussions on process optimization and best practices.
• Collaborate closely with Coupa services partners throughout the implementation.
• Engage customers in strategic business need discussions beyond feature/function basics.
• Provide technical and functional expertise, demonstrate the full Coupa platform, and tailor implementations to meet unique customer business needs.

Senior Engagement Manager

• Own the evolution and operationalization of our global user group program.
• Manage a small team to support existing virtual and in-person user group events.
• Lead the full implementation of Bevy to build a new, scalable program.
• Oversee the ongoing operations of user groups on Bevy post go live.
• Develop and own the strategic vision and roadmap for the global virtual and in-person user group program.
• Work with Sales, CVMs, and Field Marketing to create strategy for customer growth focused “user groups”.
• Secure executive alignment and cross-functional buy-in.
• Create a clear framework for supporting, organizing, and managing user groups.
• Lead the ground-up implementation of the Bevy platform and ensure seamless integration with CRM systems.
• Develop and execute a plan for recruiting and onboarding user group chapter leaders globally.
• Manage the entire event lifecycle of both virtual and in-person events.
• Define and track key performance indicators (KPIs) and ROI measures to demonstrate the program's business impact.

Senior Manager, User Group Program

Sales

• Work as part of an account team to define IT engagement approach to build trust and advocacy for the Coupa Platform. Typically at Enterprise and Strategic account level and across multiple industry verticals
• Provide technical presentations, explanations and discussions as required to prospective and existing customers that address some or all of the following areas:
• Coupa Platform approach and strategy
• Coupa AI architecture and approach
• Cloud Hosting Architecture
• Coupa Product Architecture
• Coupa Security and Compliance
• Integration to ERPs such as SAP, Oracle, NetSuite, D365, etc.
• Data management including AI models, processing, etc
• Create, review and evolve assets including presentations, digital assets, videos, etc to assist in delivering technical information
• Work with the RFP team on technology/security requirements and respond/review to the technical sections of RFI/RFPs as necessary

Technical Pre Sales

Proposal Manager

• Coordinating the end-to-end lifecycle of prospect/customer RFX bids for Coupa
• Managing a team of proposal analysts and supporting multiple opportunity workstreams in parallel
• Governing the bid process from qualification through handoff to ensuring completeness of responses and adherence to deliverable timelines, quality standards, and governance requirements
• Leveraging Loopio and Google Gemini AI to help manage proposal content
• Collaborating with cross-functional stakeholders to ensure accurate, consistent, and compliant responses
• Assembling and leading bid teams, working closely with Sales, executive stakeholders, and cross-functional partners
• Defining, executing, and maintaining bid management globally and across segments

Manager, Proposal Management

Security Engineer

• Design, develop, and implement secure architectural solutions for applications, systems, and networks, with a primary focus on AI/ML pipelines and Large Language Model (LLM) deployments.
• Conduct security assessments and risk analyses of existing and proposed systems, including adversarial threat modeling.
• Develop and maintain security standards, policies, and procedures including for the ethical and secure use of AI.
• Provide expert guidance on security best practices to data science, development, and operations teams.
• Collaborate with compliance and legal teams to ensure adherence to regulatory requirements like GDPR and emerging AI-specific laws.
• Participate in security reviews of third-party AI vendors and foundational model providers.
• Support security assessments, including ISO 27001 and ISO 42001 (AI Management System).
• Mentor junior security professionals on AI safety and security engineering.
• Create high-quality technical documentation and data flow diagrams (DFDs) for AI and other data processing environments

Senior Security Architect

AI Engineer

• Design, develop, test, and deploy autonomous and semi-autonomous AI agents using Google ADK, Vertex AI Agent Builder, and agentic patterns.
• Leverage Vertex AI capabilities including model training, fine-tuning, vector search, and orchestration.
• Own the end-to-end technical lifecycle of AI projects on Google Cloud Platform.
• Build integrations between AI agents and Google Cloud services.
• Partner with business stakeholders to understand requirements and collaborate closely with QA Specialists and Cloud Engineers.
• Implement, test, and monitor safeguards for AI agents using responsible AI tools.
• Contribute to the architecture and selection of frameworks, tools, and orchestration logic.
• Monitor agent performance using Vertex AI monitoring tools, gather feedback, and iteratively improve models.

• Partner with Business Leadership to Deliver on their Technology Solutions
• Business Alignment: Serve as the 'face of IT' for assigned portfolios, building deep relationships with department heads to understand their goals and pain points.
• Strategic Advocacy: Represent the business's needs within the IT organization and, conversely, communicate IT’s capabilities and constraints back to the business.
• Value Realization: Partner with stakeholders to define and track the ROI and business outcomes of technology investments.
• Own Portfolio & Intake Governance
• Demand Management: Lead the Intake Process using the established Jira framework to capture, vet, and prioritize new project requests.
• Investment Roadmap: Maintain a multi-year technology roadmap for assigned business units, ensuring alignment with corporate strategy and budget cycles.
• Prioritization: Facilitate steering committee meetings to balance competing priorities based on capacity, risk, and strategic impact.
• Orchestrate IT Delivery
• Solution Scoping: Collaborate with technical teams and business leads to define high-level requirements and evaluate innovative, scalable and high ROI projects.
• Cross-Functional Coordination: Manage dependencies across different IT pillars (BusApps, IInfrastructure, Security, Data) and external departments (e.g., HR, Finance) to ensure project success.
• Ensure clear communication: Manage stakeholder expectations throughout the entire project lifecycle. Working closely with Change Management to set teams up for success and adoption.
• Escalation Management: Act as a high-level escalation point for service delivery issues, ensuring the business feels supported and heard.
• Focus on AI: Champion a holistic company-wide AI strategy and roadmap, ensuring deep alignment with overall business objectives and corporate goals. Collaborate with business leaders to build strategic roadmaps that prioritize AI initiatives based on business value and feasibility.

Senior Manager, IT Portfolio

• Define the multi-year enablement roadmap. Lead and mentor a team of Senior Managers to ensure global consistency in program design, building a "unified sales operating system" across the Americas, EMEA, and APAC.
• Serve as an enablement liaison to the C-Suite and Revenue Leadership. Conduct high-level stakeholder reviews to align enablement outcomes with quarterly pipeline and retention goals.
• Drive organizational adoption of new tools and processes, ensuring that enablement initiatives are not just delivered, but integrated into the daily rhythm of the business through manager accountability.
• Architect the measurement framework for the department. Transition from tracking "completion rates" to measuring "behavioral change" and "revenue impact," such as quota attainment and reduced ramp time.

Director, Sales Enablement

Vice President

• Build and lead the Coupa Sales team in the region, enabling them with sales processes, best practices, and ongoing training, including Business Value Selling and Challenger Sale methodologies.
• Deliver weekly sales updates and maintain accurate records in Salesforce to ensure visibility and accountability.
• Develop and present executive-level sales proposals, engaging with C-level prospects to communicate Coupa’s strategic value and drive deals to closure.
• Create targeted sales plans and account penetration models for key accounts, sub-regions, and vertical segments to maximize market coverage and opportunity access.
• Execute field sales campaigns focused on targeted verticals and competitive take-out strategies while co-selling with in-country Alliance Partners as needed.
• Develop localized sales enablement content, competitive positioning, and messaging to support the regional sales team’s effectiveness and success.

Regional Vice President, Enterprise Northwest

Product Manager

• Own the growth strategy for Coupa’s Supplier Network
• Define and scale network and marketplace growth loops
• Lead product strategy for supplier monetization
• Drive PLG motions across enterprise procurement workflows
• Lead and grow senior PMs and managers

Senior Director, Product Management

• Strategic Coaching: Serve as a dedicated coach to revenue leaders, focusing on transformational development that goes beyond transactional skill-building. You will help leaders navigate challenges, enhance their leadership presence, and drive significant behavioral change.
• ICF Certification & Practice: Maintain or actively work toward International Coaching Federation (ICF) certification, adhering to the highest ethical and professional standards in your coaching practice.
• Sales Excellence Programs: Collaborate with the Enablement team to design and deliver scalable coaching programs and workshops focused on critical leadership competencies.
• Stakeholder Partnership: Work closely with People Operations and leadership to identify coaching needs and opportunities across the organization. You will be a trusted advisor, offering insights and guidance on leadership development strategies.
• Thought Leadership: Stay at the forefront of coaching methodologies and leadership development trends. You will share your expertise and contribute to a culture of continuous learning and growth within the company. Coach for application of sales best practices including forecasting with GROW and MEDDPICC.
• Measurement & Impact: Define and track key metrics to measure the effectiveness of coaching engagements. This includes:
• Goal attainment and progress against mutually defined coaching programs and objectives.
• Qualitative feedback from coaching clients on their growth and the value of the engagement.
• Business outcomes, such as improvements in team performance, employee engagement, and retention within the coached leader's teams.
• Travel: This role may require occasional domestic and international travel for in-person coaching sessions, workshops, and team meetings.

Sales Excellence Leadership Coach

Business Development Rep

• Qualify inbound leads and outbound prospects to create high-quality pipeline for the Sales organization
• Engage C-level, VP, and Director-level stakeholders to uncover pain, priorities, and fit
• Partner with Marketing on targeted campaigns to increase lead-to-opportunity conversion
• Collaborate closely with Sales on territory planning and pipeline development strategy
• Execute high-volume outreach through phone, email, social, and other digital channels
• Maintain accurate activity notes, lead status updates, and data hygiene in Salesforce
• Consistently deliver on monthly KPIs across meetings booked, qualified leads, and opportunity conversion
• Stay sharp on Coupa’s value proposition, product capabilities, and competitive differentiators
• Support virtual and occasional in-person events as needed to drive engagement and pipeline