Senior Principal Solution Manager

Coupa Software

Sr. Principal Solution Manager at Coupa leading AI-led transformation engagements to improve spend management processes.

Posted 6/25/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead strategic discovery and AI opportunity mapping across the Coupa platform to identify untapped functionality where AI and Intake Orchestration can solve business friction
Apply logical reasoning to guide customers away from ineffective AI use cases, focusing on high-impact solutions that address underlying business problems
Leverage deep procurement and finance domain expertise to design AI agents aligned to specific personas and operational workflows
Own and sequence customer AI deployment roadmaps, prioritizing AI-ready domains for immediate ROI while planning long-term agentic transformation initiatives
Influence Business Spend Management (BSM) transformation initiatives across procurement, AP, finance, and Source-to-Pay workflows
Define future-state operating models and KPIs focused on measurable business outcomes and operational impact
Drive the creation of customer-led AI Centers of Excellence (COE) to support governance, adoption, and long-term AI success
Build trusted advisor relationships with executive stakeholders, serving as the strategic lead and AI transformation expert throughout customer engagements

Requirements

What you’ll need

Strong procurement and finance domain expertise with professional fluency across Source-to-Pay (S2P) processes and legacy operational pain points
Deep understanding of the GenAI landscape including LLMs, RAG architectures, and autonomous agents, with the ability to distinguish between practical and theoretical AI applications
Executive presence with the ability to secure C-suite buy-in while partnering with functional leaders to operationalize AI strategies within day-to-day workflows
Experience supporting large-scale, cross-functional enterprise digital transformation initiatives
Experience with the Coupa platform and broader Business Spend Management ecosystem, including implementation exposure across core modules and Compose
Background in Tier-1 consulting environments leading enterprise transformation and large-scale change initiatives
Industry expertise across sectors such as Pharma, Manufacturing, Technology, or other complex enterprise environments.

Benefits

Comp & perks

Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

ATS Keywords

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Hard Skills & Tools

AI opportunity mappingAI deployment roadmapsSource-to-Pay processesGenAILLMsRAG architecturesautonomous agentsBusiness Spend Managementprocurementfinance

Soft Skills

logical reasoninginfluenceexecutive presencetrusted advisor relationshipsstrategic leadcustomer engagementpartnershipgovernanceadoptioncommunication