Cooperativa Central Ailos

Systems Engineer

• Responsible for designing, implementing and maintaining scalable, robust and secure software solution architectures, with a focus on microservices and RESTful APIs;
• Ensure solutions meet business requirements and are easily integrable with internal and external systems;
• Define and implement development standards such as SOLID, DDD and Clean Architecture, and design patterns like CQRS, Event Sourcing and Micro Frontends;
• Ensure technical consistency in solution development;
• Manage API governance, lead the definition of API contracts and implement API Management solutions using tools such as MuleSoft or Azure API Management;
• Ensure the security and performance of integrations between diverse systems;
• Provide technical leadership to development teams, promoting best practices in coding, testing and solution design;
• Perform code reviews, identify areas for improvement and help develop the technical skills of team members;
• Ensure the codebase is of high quality, with automated test coverage, and optimize solution performance on both backend (APIs, databases) and frontend (UI/UX);
• Actively participate in agile practices such as Scrum or Kanban, aligning deliveries with development, operations and stakeholder teams;
• Assist in task prioritization and ensure software deliveries meet deadlines and quality requirements;
• Evaluate and incorporate new tools, technologies and frameworks that improve team efficiency and solution quality, such as new versions of frontend frameworks (Angular, React), CI/CD practices, containers (Docker) and orchestration (Kubernetes);
• Ensure solutions comply with security policies and regulations such as LGPD (Brazilian General Data Protection Law), implementing secure coding and authentication practices (OAuth2, JWT, etc.);
• Maintain technical documentation of architectures, APIs, integration processes and design decisions;
• Communicate with business stakeholders and technical teams to align expectations and ensure solutions meet business needs.

Systems Architect III

Project Manager

• Liderar programas estratégicos e regulatórios, definindo escopo, marcos críticos e integração entre áreas, garantindo alinhamento à estratégia e previsibilidade nas entregas.
• Gerenciar orçamento, fornecedores e riscos, assegurando compliance financeiro e regulatório.
• Atuar como ponto focal executivo, conduzindo fóruns, comunicação estratégica e governança para transparência e engajamento.
• Promover sinergia entre projetos e equipes matriciais, estimulando colaboração, autonomia e entregas de alto impacto.
• Planejamento de cronogramas ( MS Project, Jira, Trello, Asana).
• Gestão de riscos, escopo, custos e qualidade.

Gerente de Projetos II

Software Engineer

• Develop, evolve and maintain generative AI solutions, from prototyping through deployment in corporate environments;
• Design and implement applications based on LLMs, intelligent agents, multi-agent flows, integrations with APIs, knowledge bases and cloud services;
• Develop AI agents capable of executing tasks, invoking tools, interacting with corporate systems, accessing knowledge bases and supporting intelligent automation journeys;
• Build solutions and extensions related to the AWS Bedrock ecosystem, Microsoft 365 Copilot, Copilot Studio and other AI platforms used by the organization;
• Work alongside architecture, security, data and business areas to translate requirements into viable, secure and scalable technical solutions;
• Develop components, connectors, automations and integrations using platforms such as Microsoft Azure Foundry, Copilot Studio and AWS Bedrock;
• Define technical approaches for the use of LLMs, RAG (Retrieval-Augmented Generation), embeddings, vector databases, agent orchestration and response evaluation;
• Implement agentic architecture patterns, including use of tools, memory, planning, task routing, context retrieval and fallback mechanisms;
• Document technical decisions, development patterns, integrations and best practices for responsible AI solution development;
• Monitor performance, quality, cost, security and behavior of AI solutions in production, proposing adjustments and continuous improvements;
• Stay up to date on AI trends and advances, evaluating their applicability to the Sistema Ailos context;
• Ensure projects comply with internal security and data privacy policies and applicable regulations such as the LGPD (Brazilian General Data Protection Law).

Developer III – Focus on Artificial Intelligence

Analyst

• Propose scope for monitoring risk models based on mathematical and statistical methodologies;
• Define procedures for monitoring risk models (PD, LGD, EAD);
• Propose alert levels and monitor performance tracking indicators for models;
• Prepare technical and executive reports on risk model performance;
• Assess the adequacy of rules and methodologies used in model development in accordance with current regulations (Res. 4.966/21);
• Evaluate the integrity of the data used in monitoring risk models;
• Propose and apply statistical tests to risk models;
• Contribute with the team to develop solutions to improve controls, tools, and the automation of operational tasks;
• Ensure appropriate handling of internal and external audits and regulatory requirements;
• Support other departments and affiliated cooperatives, acting as a reference and providing technical guidance on key model monitoring indicators;
• Share knowledge, promote a risk-aware culture, and exchange experiences in a collaborative environment.

Statistical Modeling Analyst III – Monitoring Focus

• Monitorar e gerir a operação dos canais de atendimento (voz, chat, WhatsApp, e-mail, entre outros), garantindo aderência aos SLAs e metas estabelecidas
• Acompanhar indicadores operacionais (TMA, TME, nível de serviço, taxa de abandono, produtividade, etc.) e propor planos de ação
• Realizar análises preditivas e diagnósticos operacionais para antecipar desvios
• Atuar no dimensionamento e organização das escalas (curto/médio prazo) junto às áreas parceiras
• Identificar oportunidades de melhoria contínua e eficiência operacional
• Liderar ou apoiar projetos de automação e digitalização de processos (bots, IA, RPA, integrações e autosserviço)
• Atuar na evolução e otimização de canais massivos, com foco em WhatsApp e jornadas digitais
• Desenvolver e automatizar dashboards e relatórios gerenciais
• Ser ponto focal entre operações, tecnologia e áreas de negócio para evolução dos canais
• Garantir governança de dados e padronização de informações operacionais

Analista de Recuperação de Crédito, Control Desk – Foco em Canais de Atendimento, Eficiência Operacional

Customer Success Manager

• Interpret requirements defined by the Product Owner and translate them into technical inputs for the engineering team;
• Perform data modeling using ER (Entity-Relationship) model;
• Apply Function Point Analysis (FPA) to estimate and functionally categorize deliveries;
• Produce and maintain reference architecture diagrams, system flow diagrams and technical documentation;
• Support the development team with technical detailing, integration rules and technical acceptance criteria;
• Actively participate in agile ceremonies (Daily, Planning, Review, Retrospective), collaborating with product and engineering teams;
• Ensure technical alignment of solutions with enterprise architecture guidelines and best practices;
• Contribute to the monitoring and alignment of the software development lifecycle.

Systems Analyst III – CRM and Registration Tribe

Operations

• Coordenar a equipe responsável por operação de ferramentas, projetos internos, sustentação de controles técnicos e suporte às capacidades defensivas.
• Garantir governança operacional sobre soluções como EDR, NDR, SIEM, scanners, ferramentas de hardening, proteção de endpoint, controles de infraestrutura e automações.
• Priorizar demandas técnicas, projetos internos, melhorias de arquitetura operacional e correções relacionadas a controles de segurança.
• Conectar a operação de ferramentas com as necessidades de CSIRT, IAM, AppSec, Governança, Cloud/Network e Red Team.
• Definir e acompanhar indicadores de disponibilidade, cobertura, backlog, efetividade e maturidade dos controles.
• Promover padronização, documentação, automação e redução de dependência operacional.
• Apoiar decisões de contratação, renovação e evolução de tecnologias de segurança.

Coordenador de Segurança da Informação – Foco BlueOps

DevOps Engineer

• Coordenar o time de DevSecOps, AppSec, apoio a squads/champions e segurança no ciclo de desenvolvimento.
• Definir diretrizes, padrões e práticas de segurança para aplicações, APIs, integrações, pipelines e esteiras de desenvolvimento.
• Apoiar a implantação e evolução de ferramentas de SAST, DAST, SCA, IaC scanning, segurança de APIs e proteção contra bots/abuso.
• Atuar junto às squads para priorização, tratamento e prevenção de vulnerabilidades em sistemas.
• Promover cultura de segurança by design, shift-left e responsabilidade compartilhada com times de tecnologia.
• Definir indicadores de maturidade, cobertura, vulnerabilidades, reincidência e tempo de correção.
• Apoiar governança técnica de riscos de aplicação, integrações críticas e requisitos regulatórios aplicáveis.

Coordenador de Segurança da Informação – DevSecOps

Security Operations

• Support operational routines for security tools, following established procedures.
• Perform recordkeeping, evidence collection, spreadsheet updates, documentation, and controls.
• Assist with tracking tickets, requests, outstanding issues, and internal project activities.
• Help validate agents, inventories, policies, dashboards, and operational reports.
• Support communication with internal teams to collect information and provide status updates.
• Contribute to organizing knowledge bases, procedures, and evidence.
• Support recurring control, verification, and operational improvement activities.
• This position is linked to a new Central project, with the selection process potentially extending through the end of 2026.

Information Security Assistant — SecOps

Security Engineer

• Assess architectures, solutions, integrations, data flows and technical designs from a security perspective.
• Define recommendations for controls, standards, minimum requirements and architectural best practices.
• Support squads, strategic projects and initiatives in adopting security by design.
• Participate in technical forums, guilds and corporate architecture discussions.
• Align security requirements across privacy, continuity, identity, applications, cloud and infrastructure.
• Support decisions on technologies, standards, exceptions, residual risks and mitigating alternatives.
• Contribute to policies, technical standards, reference architectures and control catalogs.

Information Security Architect III

Security Analyst

• Manage, review and improve firewall, IPS/IDS, NAC, segmentation and defense-in-depth controls;
• Evaluate rules, policies, flows, exceptions and risks related to network security;
• Support connectivity, segmentation, expansion, cloud, datacenter and environment integration projects;
• Conduct technical analyses of network-related incidents, events, failures and exposures;
• Define operational standards, documentation, metrics and improvement recommendations;
• Interact with Infrastructure, Architecture, BlueOps, CSIRT and vendors;
• Support hardening actions, attack surface reduction and visibility improvement;

Information Security Analyst III – Network Security

• Administer and operate security tools for which the area is responsible.
• Support deployments, tuning, integrations, updates and patches for security solutions.
• Monitor coverage, operation, availability and effectiveness of technical controls.
• Respond to internal requests related to tools, agents, policies, integrations and troubleshooting.
• Support projects to improve controls, automation and operational standardization.
• Document procedures, configurations, exceptions and operational evidence.
• Interact with vendors, technical teams and security teams to resolve issues.

Information Security Analyst II – SecOps

• Execute and monitor operational identity and access processes, including profiles and permissions;
• Support provisioning, deprovisioning, user movements/transfers and access reviews;
• Analyze access requests, approvals, evidence and compliance with policies;
• Handle access exceptions and support Segregation of Duties (SoD) controls;
• Contribute to process improvements, automation and operational standardization of IAM;
• Support audits, periodic reviews and evidence requests;
• Interact with business, technology, support and governance teams to resolve requests;
• Monitor operational indicators, backlog and service quality.

Information Security Analyst II – Focus on IAM

• Support the design and improvement of identity, access, profile, workflow, and integration processes;
• Participate in initiatives to automate, standardize, and evolve IAM solutions;
• Analyze opportunities to improve provisioning, review, approval, and access governance;
• Support system integrations, define requirements, and validate identity controls;
• Contribute to the evolution of RBAC, SoD, identity lifecycle, and access controls;
• Support technical documentation, procedures, flows, and governance criteria;
• Work closely with architecture, infrastructure, squads, governance, and IAM operations.

Information Security Analyst II – IAM Architecture

• Support routines related to PAM, privileged accounts, directories, authentication and critical access.
• Assist with registrations, reviews, evidence collection, validations and operational controls.
• Support documentation of processes, inventories, workflows and configurations.
• Contribute to analyses of requests, exceptions and incidents related to privileged access.
• Support improvement projects involving AD, 802.1X, integrations and access controls.
• Work with IAM, infrastructure, BlueOps and governance teams.
• Support responses to audits, inspections and regulatory requirements.