Cookie Information

Customer Support

• 在DSV 全球運輸和物流領域進行工作
• 完成客戶相關的操作及支持

Warehouse Operator, Customer Service

Compliance

• Support responses to customer questions, assess contracts and support tender processes to enable the way we explain information security
• Assist with ad hoc tasks, e.g. internal compliance reviews, updating of the risk assessment and annual assurance plan
• Report on progress/follow up on agreed mitigating tasks in term of IT security to management
• Daily operation and business support related to our IT Security

Compliance Specialist

Pricing Analyst

• tengeri nemzetközi-, és helyi árajánlatkéréseket / tendereket koordinálsz
• határidőre elkészíted azokat
• hajós társaságokkal, a szállításhoz kapcsolódó egyéb alvállalkozókkal állsz kapcsolatban
• a kiadott ajánlatok / tenderek ajánlatok útját végig kíséred
• a külső értékesítők munkáját támogatod szakértelmeddel
• kapcsolatot tartasz az értékesítési csapattal és a tengeri operációval
• együttműködésben állsz a DSV Air&Sea más osztályaival (pl: vám, közút)
• riportokat, elemzéseket készítesz

Controller

• Assist with month-end activities
• Review and manage company prepayments, provisions, and accruals
• Support budgeting, forecasting, and financial analysis
• Prepare statutory payments and returns
• Collect ESG-related data and assist with reporting

Financial Controller, Air & Sea

• Manage customer inquiries, complaints, and orders via phone, email, or other communication channels
• Provide accurate and timely information to customers regarding products, services, pricing, and delivery schedules
• Coordinate with internal teams, such as sales, logistics, and finance, to ensure timely and accurate delivery of goods and services
• Resolve customer issues and complaints in a timely and professional manner
• Identify and implement process improvements to enhance customer satisfaction and reduce complaints
• Maintain customer records and documentation
• Provide support to sales teams in the form of lead generation and follow-up
• Collaborate with internal teams to develop customer service standards and best practices
• Participate in customer service training programs and workshops

Customer Service Specialist

Operations

• Lead and manage daily LTL Express operations, including load planning, routing, dispatch, and real-time shipment management for time-definite freight.
• Oversee execution of expedited and service-sensitive shipments, ensuring adherence to strict pickup and delivery windows.
• Monitor operational workflows to ensure freight is executed in alignment with customer requirements, transit commitments, and cost expectations.
• Drive on-time performance and service reliability across LTL carrier networks, terminals, and cross-dock operations.
• Manage and develop a team of operations personnel, providing coaching, performance management, and ongoing development.
• Analyze key performance indicators including on-time pickup/delivery, transit time adherence, margin, cost per shipment, and exception management.

Manager, Operations – LTL Express, Road Transport

• Lead all warehouse operations, including inbound, outbound, and reverse logistics.
• Ensure full compliance with Health & Safety and Group Audit standards.
• Control operational costs in line with budget and forecasts.
• Review weekly operational reports, investigate variances, and drive corrective actions.
• Plan resource levels to meet seasonal and volume fluctuations.
• Support recruitment and retention of warehouse staff.
• Mentor and develop team leaders, providing clear feedback and support.
• Ensure strong adherence to WMS processes.
• Handle employee relations and disciplinary matters in line with company policy.
• Build strong relationships with retail partners and internal stakeholders.
• Communicate business priorities clearly to warehouse teams.
• Lead continuous improvement initiatives to boost efficiency and performance.
• Inspire, manage, and develop warehouse leaders to achieve operational targets.
• Set clear KPIs and regularly review performance.
• Drive a positive, high performance culture through effective communication and leadership.
• Implement departmental policies and procedures to ensure safe and efficient operations.

Operations Manager

Executive Assistant

• Act as the point of contact for internal and external stakeholders.
• Oversee an ever-evolving calendar and inbox, ensuring mission-critical items are prioritized.
• Seamlessly coordinate travel and build detailed itineraries.
• Handle expense claims of Director and other personnel within reporting group.

Software Engineer

• Work closely with the Global Marketing / Branding team to ensure UI/UX designs are compliant and approved in line with the global brand strategy, design governance process, and DSV’s digital experience framework.
• Collaborate effectively with Business, Product, and Development teams to shape and deliver a unified design vision and strategy.
• Gather and evaluate user requirements in collaboration with Product Managers.
• Create and present storyboards, process flows, and sitemaps to illustrate design concepts.
• Practice an iterative, user-centered design approach to deliver best-in-class outputs across all phases of the UX design lifecycle.
• Lead discovery sessions and brainstorming workshops to conceptualize design ideas and identify improvements.
• Develop user flows, wireframes, mock-ups, and interactive prototypes that clearly demonstrate site or feature functionality and user interaction.
• Present concepts, ideas, and potential solutions to stakeholders and senior management; implement feedback effectively.
• Actively participate in UX testing, analyse results, and refine designs based on insights.
• Stay up to date with UX trends, usability standards, and emerging design practices.
• Identify and troubleshoot UX/UI issues, including responsiveness and accessibility challenges.

Senior IT Developer

People Operations

• Own people KPI from business strategy in the country division, act as the strategic partner to division leadership team to meet business objectives
• Support and consult the leaders in managing transformations and people management topics, fostering people engagement
• Leverage HR systems, analytics, and people data to generate insights, monitor key HR metrics (e.g., hiring, attrition, capability gaps, training effectiveness)
• Provide expert guidance on employee relations matters and ensure people practices are compliant with local labor laws and regulations

Manager – People & Organization

Business Analyst

• Gather and analyze business requirements for the development of Hyperautomation solutions (RPA, AI, Power Apps) in close cooperation with Business Process Owners and Business Process Experts.
• Coordinate the full lifecycle of Hyperautomation solution development, from idea to successful delivery.
• Identify, validate, and assess business processes as candidates for automation and intelligent automation.
• Organize and deliver presentations for business users, ensuring clear and effective communication with all stakeholders.
• Take ownership of creating and maintaining the Process Definition Document (PDD).
• Ensure Hyperautomation solution delivery in line with agreed plans and RoCoE standards.
• Explore and evaluate new technologies and innovation opportunities within the Hyperautomation landscape.

Hyperautomation Business Analyst

Manager

• Koordynacja i nadzór nad realizacją projektów oraz inicjatyw optymalizacyjnych
• Monitorowanie terminowej realizacji zadań przez zespoły projektowe (m.in. Operacja, IT, BCM, Continuous Improvement)
• Prowadzenie oraz udział w spotkaniach z klientami w zakresie: optymalizacji procesów, wdrażania zmian, zarządzania problemami i ich rozwiązywania, negocjacji
• Budowanie i utrzymywanie pozytywnych, długofalowych relacji z Klientami
• Zarządzanie dokumentacją operacyjną oraz raportowanie wyników (KPI, SLA)
• Nadzór nad zgodnością realizacji usług z zapisami kontraktów
• Identyfikacja ryzyk kontraktowych oraz inicjowanie działań zapobiegawczych
• Monitorowanie rentowności kontraktów
• Koordynacja procesów change management (zmiany zakresu usług, wdrożenia)
• Udział w audytach oraz dbanie o zgodność z procedurami i standardami

Contract Manager

IT Support

• Collaborate with the Delivery and product function, and other relevant DSV departments to support the delivery of business requirements with the standard DSV warehouse systems solutions
• Collect, review & understand customer requirements and help in the translation of these into BRF/BRS for submission to the build part of IT
• Conduct IT Solution Reviews with IT Delivery team to maximize standardization and reusing existing solutions
• Continuous improvement of the standard warehouse solutions for faster implementation within the regional sites and support the creation of further regional and global standard solutions in the logistics space together with the other regional and global teams
• Maintain and develop the WMS and surrounding applications with high focus on standardization and code reusability, clear and understandable documentation
• Adhere to the global and regional governance guidelines defined for all IT solutions and in particular the once in the logistics area
• Act as an IT Technical/Functional resource on key DSV projects
• Provide senior consultancy on technical matters and logistic projects
• Analyze customer requirements, recommend, project manage & manage the implementation of IT solutions in collaboration with business owner/account manager
• Continue to enhance skills through continuing education
• Participate in business implementations and full responsibility for end-to-end IT project work stream
• Liaise with EDI group to ensure customer IT integration
• Coordinate information & activities to ensure customer satisfaction in delivering warehouse management solutions

Senior IT Specialist

• Создать и внедрить агентные решения генеративного ИИ
• Соберите и создайте многоагентные автоматизированные системы, используя такие фреймворки, как LangGraph или аналогичные платформы.

• Close coordination with client Supply Chain team for shipment arrivals.
• Review pre alert and check shipment documents as required for customs clearance.
• Ensure advance GD filing for shipments.
• Review SOP and prepare the requirements as per SOP.
• Check ETA, Quote, contact stakeholders e.g., Forwarder, carrier, custodian, billing party.
• Share checklist with client, secure approval of checklist, ensure GD is filed and GD shared if RMS else get operations to do assessment and then share assessed GD.
• Ensure customs duty is paid by client or through DSV finance if terms DDP (check credit).
• Check the OOC status and planning to be done for shipment release.
• Raise billing instructions and ensure Invoice done and Courier the complete documents dispatch set to consignee.
• Scanning of post clearance documents in E- Doc.
• Client PD account management.
• Cost and revenue positing in EDI.
• Follow up the accounts for approval and releasing of documents to customer.
• Courier all the documents along with debit note to customer and maintain the POD in file.