Operations Manager

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Operations Manager overseeing warehouse operations at DSV's Mercia Park facility. Leading logistics efforts and ensuring efficient goods dispatch and compliance.

Posted 4/15/2026full-timeSwadlincote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead all warehouse operations, including inbound, outbound, and reverse logistics.
Ensure full compliance with Health & Safety and Group Audit standards.
Control operational costs in line with budget and forecasts.
Review weekly operational reports, investigate variances, and drive corrective actions.
Plan resource levels to meet seasonal and volume fluctuations.
Support recruitment and retention of warehouse staff.
Mentor and develop team leaders, providing clear feedback and support.
Ensure strong adherence to WMS processes.
Handle employee relations and disciplinary matters in line with company policy.
Build strong relationships with retail partners and internal stakeholders.
Communicate business priorities clearly to warehouse teams.
Lead continuous improvement initiatives to boost efficiency and performance.
Inspire, manage, and develop warehouse leaders to achieve operational targets.
Set clear KPIs and regularly review performance.
Drive a positive, high performance culture through effective communication and leadership.
Implement departmental policies and procedures to ensure safe and efficient operations.

Requirements

What you’ll need

Proven senior management experience within a warehouse or logistics environment.
Strong financial, analytical, and cost management skills.
Excellent communication and influencing abilities.
Deep understanding of warehouse processes and WMS systems.
A track record of developing high performing teams.
Confident decision maker with exceptional attention to detail.
Strong IT skills, especially with spreadsheets, databases, and warehouse systems.

Benefits

Comp & perks

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

warehouse operationsinbound logisticsoutbound logisticsreverse logisticscost managementanalytical skillsWMS processesKPI settingcontinuous improvement

Soft Skills

leadershipcommunicationmentoringteam developmentemployee relationsinfluencingattention to detaildecision makingrelationship building