Operations Manager
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full-time
Posted on:
Location Type: Office
Location: Swadlincote • United Kingdom
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About the role
- Lead all warehouse operations, including inbound, outbound, and reverse logistics.
- Ensure full compliance with Health & Safety and Group Audit standards.
- Control operational costs in line with budget and forecasts.
- Review weekly operational reports, investigate variances, and drive corrective actions.
- Plan resource levels to meet seasonal and volume fluctuations.
- Support recruitment and retention of warehouse staff.
- Mentor and develop team leaders, providing clear feedback and support.
- Ensure strong adherence to WMS processes.
- Handle employee relations and disciplinary matters in line with company policy.
- Build strong relationships with retail partners and internal stakeholders.
- Communicate business priorities clearly to warehouse teams.
- Lead continuous improvement initiatives to boost efficiency and performance.
- Inspire, manage, and develop warehouse leaders to achieve operational targets.
- Set clear KPIs and regularly review performance.
- Drive a positive, high performance culture through effective communication and leadership.
- Implement departmental policies and procedures to ensure safe and efficient operations.
Requirements
- Proven senior management experience within a warehouse or logistics environment.
- Strong financial, analytical, and cost management skills.
- Excellent communication and influencing abilities.
- Deep understanding of warehouse processes and WMS systems.
- A track record of developing high performing teams.
- Confident decision maker with exceptional attention to detail.
- Strong IT skills, especially with spreadsheets, databases, and warehouse systems.
Benefits
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance and which includes access to expert probate support.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
warehouse operationsinbound logisticsoutbound logisticsreverse logisticscost managementanalytical skillsWMS processesKPI settingcontinuous improvement
Soft Skills
leadershipcommunicationmentoringteam developmentemployee relationsinfluencingattention to detaildecision makingrelationship building