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Pricing Analyst

• Account Manager works on data acquisition and data processing
• Account Manager supports Junior Account Managers on daily basis
• Maintain process descriptions together with Account Owner
• Perform defined and assigned customer and non-customer facings support activities on behalf of the Account Owner
• Identify and communicate issues / challenges with the respective Account Owner
• Establish communication with the Account Owners, Stakeholders and globally located departments

Customer Support

• Provide and maintain effective customer service and satisfaction
• Assist customers with requests related to shipments
• Communicate with management and warehouse personnel
• Follow up with customers to resolve issues
• Audit air bills for completeness and accuracy
• Record damaged shipments and misrouted freight

Customer Service Agent

Controller

• translating financial data into actionable insights for management and operational teams
• delivering accurate financial reporting and controlling for the sites
• preparing forecasts and budgets
• identifying improvement opportunities through detailed analyses of cost structures and operational performance
• advising on investment decisions and supporting strategic projects
• optimising processes and performing internal controls

Business Controller

Procurement

• Ensure that all commitments from various demand planning groups are within agreed product lead times
• Resolve delays in providing needed material within agreed timeline
• Manage lead times of all delivery orders placed on behalf of the customer
• Expedite SAP delivery orders to the site
• Review customer’s build/ship plans meeting commitments based on delivery dates
• Identify areas of opportunity for continuous improvement projects
• Manage dock operations ensuring safety procedures are followed
• Serve in backup role for build supervisor
• Assist with startup of new buildings ensuring all safety procedures are followed
• Coordinates with local customer teams on startup projects and deliveries
• Compile and prepare data for manager meetings
• Identify areas of improvement around material

Procurement Specialist

People Operations

• Provides solutions regarding HR needs, compensation and incentive plans, new hire orientation, recruiting, performance appraisal systems, employee relations, employee handbooks, job descriptions, local and country compliance, management and employee training, policy development, etc.
• Evaluates client needs and effectively establishes, maintains, builds and manages client relationships to ensure we are successfully helping clients achieve their business strategies.
• Maintains employee personnel files and HRIS system records in compliance with applicable legal requirements.
• Supports hiring needs including posting jobs, screening and hiring candidates.
• Communicates company policies and supports leadership’s enforcement of these policies.

People & Organization Business Partner

Analyst

• Responsible for acquiring and validation of documentation to setup new client accounts requiring Customs services
• Work directly with clients, branch operations and the sales organization as necessary
• Responsible for the data entry in all Customs related systems
• Acquire and validate all information and documentation required to establish an account and associated credit limit
• Work with US Customs Brokerage offices on documentation and customer setup
• Review Power of Attorney and supporting documentation
• Perform validation of documents to ensure compliance with US Customs regulatory requirements

Analyst, Customs Coordinator

Security Engineer

• Responsible for ensuring legal compliance and providing import administration and control within government rules and regulations
• Interface with internal and external customers, freight forwarders, and other functional areas
• Ensure timely, complete and accurate transmission of ISF’s to US Customs & Border Protection (CBP)
• Create ISF’s using data received from operating systems, templates and documentation/instructions from customers
• Validate ISF data for accuracy using commercial documentation prior to transmission to CBP
• Monitor CBP response messages and take required actions to resolve warning messages, rejections and/or no bill match responses
• Manage and attend to all incoming communication, documents relating to the ISF transaction
• Communicate and resolve all issues impacting ISF compliance
• Implement new ISF Customers in accordance with implementation and set-up procedures in ISF policy
• Utilize system reports to identify improvements in processes
• Respond timely to internal and external requests for information

Customs Specialist, Importer Security Filing

Manager

• Responsible for directing and coordinating the program support functions within the business operations that include; Builds, Spares, Decoms, etc.
• Aids the Program Manager in formulating and administering the organizational policies
• Ensures that all operations and logistics functions are performed in a timely, cost-effective manner consistent with established corporate and client operations procedures and requirements
• Works with Program Managers to analyze and report on KPIs

Logistics Support Manager

Account Executive

• Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective and service-focused manner
• Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers
• Collect and verify all carrier documentation for on-time shipment closeout and billing
• Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness
• Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed
• Assist with customer service and account management functions to ensure consistent communication and successful delivery performance
• Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing
• Generate new carrier leads and onboard qualified partners to expand DSV’s carrier network
• Proactively identify and resolve shipment or service issues, using sound judgment and effective problem-solving

Carrier Sales Representative, Road

Program Manager

• Leads new business implementations and drives operational continuity across multiple sites.
• Partners with Engineering to develop detailed process flows and layout plans.
• Leads performance improvement initiatives and crisis management support.
• Oversees operational reviews for RFPs and implementation tollgates.
• Manages UAT and volume stress testing.
• Collaborates with Human Resources for hiring, training, and professional development programs.
• Provides ongoing growth and development opportunities for team members.

Program Manager, Operations Support

• Identify and develop new business opportunities
• Maintain relationships with existing accounts
• Reach sales KPIs and budget goals
• Update CRM system regularly
• Engage in cold calling to increase leads
• Develop customer retention strategies

Sales Representative

• Responsible for a large complex account and/or a group of smaller accounts
• Manage a team with the primary goal of meeting and exceeding customer expectations
• Accept complete accountability for account P&L, customer savings and satisfaction
• Delivers targeted project savings and develops tools to monitor performance
• Manage carrier relationships and assist in the contracting process
• Perform other duties as assigned

Auditor

• Conduct comprehensive in-person audits and compliance assessments of third-party motor carriers
• Evaluate operational practices, safety and security procedures, equipment condition, driver qualifications, and telematics capabilities
• Assess carrier risk and make approval, conditional approval, or disqualification recommendations
• Identify operational, safety, and security risks including fraud indicators
• Validate compliance with zero-tolerance standards and document audit findings
• Collaborate with Carrier Services and Operations to communicate audit outcomes and operational expectations

Senior Compliance Specialist, Carrier Auditor

Recruitment

• Manage full-cycle recruitment activities, including sourcing, screening, interviewing, and coordinating offers for assigned requisitions.
• Assist in requisition creation and posting within the Applicant Tracking System (ATS), ensuring data accuracy and compliance.
• Partner with hiring managers to define job requirements and recruitment strategies aligned to business needs.
• Proactively source candidates using various tools, job boards, social media, and networking channels to build qualified talent pipelines.
• Coordinate interview scheduling with hiring managers and stakeholders to ensure a seamless process for all parties involved.
• Maintain organized and accurate candidate records in the ATS and support reporting efforts.
• Support Senior Talent Acquisition Specialists in executing high-volume and specialty hiring initiatives across multiple sites.
• Collaborate cross-functionally with P&O (HR) Partners, Operations, and business leaders to align recruiting priorities with operational needs.
• Partner with leadership to develop and implement effective sourcing and attraction strategies for hard to fill roles.
• Provide Talent Acquisition related support to P&O teams and assist in resolving recruiting process challenges.
• Participate in meetings, intake discussions, and debriefs with hiring managers and stakeholders.
• Ensure a positive candidate experience through professional communication, transparency, and timely updates.
• Represent DSV at job fairs, community events, and hiring initiatives, promoting the company’s values and employment brand.
• Maintain current knowledge of federal, state, and local employment laws and regulations, ensuring recruiting compliance.
• Uphold DSV’s global recruitment standards and data privacy policies.
• Support initiatives to reduce time to fill and improve recruitment metrics through process improvements and proactive sourcing.
• Participate in ongoing learning and development to strengthen recruitment and HR knowledge.
• Other duties or projects as assigned.

P&O Specialist, Talent Acquisition

Administrative Assistant

• Receiving and validating shipping approvals and matching to orders
• Determining shipping instructions based on contracted terms, SOPs and delivery requirements
• Communicate and resolve issues with suppliers and clients, both international and domestic
• Report delays and exceptions
• Convey transport/logistics & compliance guidance to customer and supplier
• Work both independently and collaboratively to problem solve
• Liaise closely with other teams to deliver high level of service to customers
• Provides consistent and exceptional customer service levels through prompt communication