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Supply Chain

• Coordinate and manage the movement of goods from suppliers to customers
• Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time
• Prepare shipping documents, including bills of lading and customs documentation
• Track shipments and manage inventory levels
• Resolve any issues that arise during the shipping process

Logistics Coordinator

Operations

• Responsible for day-to-day site Operations, including supervising the warehousing, receiving, and shipping of product
• Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures
• Manages operations to meet prescribed productivity and service goals
• Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures
• Meets all client specified KPI’s and complies with Quality system requirements
• Collaborates with Human Resources to create programs for hiring, training, and professional development
• Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers
• Conducts routine staff meetings to review daily/weekly work activities

Operations Manager

Compliance

• Supports department leadership by managing daily compliance activities related to driver qualification files, ELD logs, safety camera events, vehicle licensing, and fuel processes.
• Maintains high-volume, audit-ready records in systems such as Tenstreet, Geotab, and Netradyne to ensure compliance with FMCSA and DOT regulations.
• Provides cross-functional support for fuel tax and vehicle licensing activities, including Comdata fuel card administration.
• Maintains complete, accurate, and audit-ready Driver Qualification (DQ) files in Tenstreet.
• Verifies new hires meet all requirements under 49 CFR Part 391.
• Reviews daily ELD logs for errors, violations, and missing or unassigned driving time.
• Reviews daily safety camera events and monitors driver safety scores.
• Assists with Comdata fuel card activity, including receipt review and transaction validation.
• Prepares DQ records for DOT audits, insurance requests, and claims.
• Ensures compliance with FMCSA and DOT regulations, including Parts 40, 382, 383, 387, and 390–399.

Safety & Compliance Assistant, Road Transport

Account Executive

• Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective manner
• Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers
• Collect and verify all carrier documentation for on-time shipment closeout and billing
• Build, develop, and maintain long-term carrier relationships
• Collaborate with Account Managers to provide operational support and customer updates as needed
• Proactively identify and resolve shipment or service issues
• Perform additional duties and project work as assigned.

Carrier Sales Representative, Road

Human Resources

• Provides support for the recruiting process (e.g., schedule interviews, sending background checks, attending job fairs/recruitment events as needed, drug tests and contacting select candidates).
• Coordinates the new hire orientation process (e.g., scheduling the orientation, preparing orientation paperwork, and creating the employee files), including I-9 completion/compliance.
• Maintains personnel files in compliance with applicable legal requirements.
• Provides support on auditing, review and processing the paperwork and forms.
• Participates in special projects and initiatives, to include engagement, job fairs and HR Assessments.
• Must maintain confidentiality and perform all duties in accordance with company policies and procedures.
• Supports company Open Enrollment period to ensure smooth processing.
• Supports Payroll processing.
• Other Duties as assigned.

HR Assistant

Manager

• Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Leads operations to meet prescribed productivity and service goals.
• Complies with terms outlined in site operating agreement with the client
• Sets goals to drive company Continuous Improvement efforts
• Works to develop and maintain productive business relations with vendors, suppliers, and all business partners.
• Ensures the OSHA requirements and all Federal and State Law and compliance are effectively implemented.
• Assists in setting standards appropriate to client and scope of work
• Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit parameters for operations
• Partners with senior leadership to develop and recommend annual operating budget
• Responsible for the overall safety and security of operation
• Develops team to achieve company and client objectives for the operation
• Actively supports and practices mentoring, succession planning, and management development activities at the site level
• Communicates the mission, vision, and core values to motivate direct reports.

Data Center General Manager

• Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations.
• Supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives.
• Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management.
• People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems.
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Manages operations to meet prescribed productivity and service goals.
• Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures.

Data Center Operation Manager, Graveyard Shift

• Responsible for safely operating commercial motor vehicles for local pick-up and delivery
• Conduct warehouse operations including shipping, receiving, picking, and quality control
• Verify shipment paperwork and perform weighing/dimension checks
• Load/unload freight safely and sort outbound freight
• Maintain a clean and orderly work area and assist in security of the warehouse
• Perform order picking and preparation for shipment while ensuring accuracy

Warehouse Operations, Driver

QA Engineer

• Responsible for coordinating safety and quality functions and assisting the Supervisor
• Auditing shipments, work areas, processes, or other areas or functions as assigned by management
• Ensuring compliance with safety and quality policies and principles in the warehouse
• Performing work involving the implementation of identified safety and training programs
• Maintaining the Document Control Center, Data and Records of the Quality System
• Supporting documentation and follow up on Internal Audits, QMS/QIS, and Corrective Actions raised from Internal Audits
• Updating visual aids, process instructions, and quality procedures
• Generating and updating control charts as well as Quality QOS
• Participating in Continuous Improvement Projects
• Performing plant tours to detect any activity not in compliance within the quality
• Managing/following up of aged material process; notifying Customer for proper disposition
• Managing the excess/slow moving inventory and seeking for disposition
• Preparing all paperwork and backup data for return shipments
• Coordinating cycle counts as required for Sync Report Analysis
• Actively participating in Customer/Internal Corrective Action and Improvement Plans

Quality Assurance Assistant

• Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Leads operations to meet prescribed productivity and service goals.
• Sets goals to drive company Continuous Improvement efforts.
• Works to develop and maintain productive business relations with vendors, suppliers, and all business partners.
• Assists in setting standards appropriate to client and scope of work.
• Partners with senior leadership to develop and recommend annual operating budget.
• Responsible for the overall safety and security of operation.
• Develops team to achieve company and client objectives for the operation.
• Communicates the mission, vision, and core values to motivate direct reports.
• Acts as site level champion of client relationship management.
• Maintains appropriate contact with all functions and respond to requests when required.

General Manager

• Provides solutions regarding: HR needs, compensation and incentive plans, new hire orientation, recruiting, performance appraisal systems, employee relations, employee handbooks, job descriptions, local and country compliance, management and employee training, policy development, etc.
• Evaluates client needs and effectively establishes, maintains, builds and manages client relationships to ensure we are successfully helping clients achieve their business strategies.
• Maintains employee personnel files and HRIS system records in compliance with applicable legal requirements.
• Supports hiring needs including posting jobs, screening and hiring candidates.
• Communicates company policies and supports leadership’s enforcement of these policies.
• Assists in the resolution of Associate Relations issues and conducts investigations as necessary.
• Working with direction from higher level Human Resource management, may research, employment laws, human resources policies, and communicate the information effectively to the client.
• Creates and supports employee engagement activities while staying within budget.
• Supports company Open Enrollment period to ensure smooth processing.
• Supports Payroll processing.

HR Business Partner

• Provides support for the recruiting process (e.g., schedule interviews, sending background checks, attending job fairs/recruitment events as needed, drug tests and contacting select candidates).
• Coordinates the new hire orientation process (e.g., scheduling the orientation, preparing orientation paperwork, and creating the employee files), including I-9 completion/compliance.
• Maintains personnel files in compliance with applicable legal requirements.
• Provides support on auditing, review and processing the paperwork and forms.
• Participates in special projects and initiatives, to include engagement, job fairs and HR Assessments.

• Oversee day-to-day operational activities of warehouse operations
• Manage operational staff and implement policies and procedures
• Ensure adherence to safety regulations
• Schedule warehouse personnel for shipping and receiving
• Direct daily operations including shipping, receiving, and inventory control
• Engage with productivity reports and manage labor hours
• Oversee warehouse scratch rates and out-of-stock issues
• Maintain warehouse equipment through preventive maintenance
• Coordinate with Warehouse Manager on safety programs compliance
• Foster a collaborative work environment
• Work closely with other departments for seamless operations
• Develop metrics to measure operational performance
• Use data-driven approaches to optimize processes

Warehouse Operations Manager

• General responsibility for coordinating and overseeing all operational activities
• Mentor and train new and existing associates
• Oversee and coordinate unloading of inbound shipments and shipping tasks
• Verify required paperwork with drivers and ensure efficient loading of orders
• Conduct quality control to meet quality standards and report damages
• Execute all safety protocols and maintain a clean work area

Team Lead, Operations

Customer Support

• Process and input all customer orders.
• Running and printing shipments from WMS.
• Run stock reports to check for product availability.
• Generate all related paperwork and necessary information required for customer work orders
• Checking all orders for special requests
• Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
• Follow up with other departments to ensure the service standards are being met.
• Assure proper invoicing of accounts by verifying customers as required.
• Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
• Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
• Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
• Ensure the accuracy of all receiving and shipping documents.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
• Prepare any reports concerning customer service as required by supervisors.
• Assist in resolving any discrepancies.
• Operate the computer terminal in a proficient manner.
• Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
• Oversee all paperwork associated with orders and maintain the corresponding files.
• Answer phone calls and operates various types of office machines and computers necessary to perform duties.
• Greet customers and visitors to the office.
• Effectively correspond with customers as required.
• Answer incoming telephone calls in a cheerful, courteous, and timely manner.
• Promptly route each call to the proper party, taking messages when necessary.
• Assist callers with general information and inquires.
• Direct visitors to appropriate department.
• Assist drivers at check in window various times though out the day.
• CSR’s may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
• Work overtime as dictated by business whether mandatory or voluntary.

Logistics Coordinator

Operations Manager

Safety & Compliance Assistant, Road Transport

Carrier Sales Representative, Road

HR Assistant

Data Center General Manager

Data Center Operation Manager, Graveyard Shift

Warehouse Operations, Driver

Quality Assurance Assistant

General Manager

HR Business Partner

HR Assistant

Warehouse Operations Manager

Team Lead, Operations

Customer Service Specialist