Business Analyst, Commercial

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Business Analyst supporting commercial operations by generating reports and maintaining CRM integrity at DSV. Collaborating with teams for operational efficiencies in sales processes.

Posted 5/21/2026full-timeLancaster • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $65,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Develop, maintain, and distribute commercial operations reporting for corporate and agent office sales teams.
Generate CRM reporting, sales pipeline reporting, milestone tracking, and business performance analytics.
Maintain and update CRM records to ensure data accuracy, consistency, and reporting integrity.
Support CRM administration activities, including updates, data audits, account maintenance, and reporting enhancements.
Create, maintain, and analyze sales scorecards, dashboards, and KPI reporting tools.
Analyze sales and pipeline trends to identify opportunities, risks, and areas for operational improvement.
Compile, validate, and manipulate large datasets using advanced Microsoft Excel functionality including formulas, pivot tables, lookups, and data analysis tools.
Develop recurring and ad hoc reports for leadership, sales management, and commercial operations teams.
Collaborate with internal stakeholders to improve reporting processes, data quality, and workflow efficiencies.
Assist with milestone tracking and reporting related to sales activities, tenders, customer opportunities, and pipeline management.
Identify reporting inconsistencies or data discrepancies and work with stakeholders to resolve issues in a timely manner.
Support process improvement initiatives related to CRM usage, reporting automation, and commercial analytics.
Prepare summaries, charts, and presentations to communicate business insights and operational performance metrics.
Assist with special projects, reporting requests, and operational initiatives as assigned.

Requirements

What you’ll need

Bachelor's degree in Business, Finance, Analytics, Supply Chain, Logistics, Information Systems, or related field preferred.
Minimum of 1-2 years of experience in business analysis, sales operations, commercial operations, reporting, or related analytical role preferred.
Experience working with CRM systems and sales reporting tools required.
Advanced Microsoft Excel skills required, including formulas, pivot tables, lookups, filtering, and data analysis functionality.
Experience working with large datasets and reporting environments required.
Freight forwarding, logistics, transportation, or supply chain industry experience preferred.
Experience supporting sales organizations, tender management, or commercial operations preferred.
Experience with Power BI, Tableau, Salesforce, Dynamics CRM, or similar reporting and visualization tools preferred.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportingsales operationsbusiness analysisCRM administrationdata manipulationKPI reportingmilestone trackingadvanced Microsoft Excelreporting automation

Soft Skills

collaborationcommunicationproblem-solvingorganizational skillsattention to detail