Continental

Business Intelligence Developer

• Supports data-driven decision making by building and maintaining reporting, dashboards, forecasting models, and repeatable analysis that translate operational and financial data into clear insights.
• Partners with cross-functional teams to understand reporting needs, validate data, and deliver intuitive dashboards, forecasts, and KPI views that help leaders act quickly.
• Design, build, and maintain automated dashboards, KPI reporting, and forecasting models.
• Develop and maintain revenue forecasting models to support the sales team in new business opportunity.
• Apply statistical techniques, including multiple regression analysis, to identify drivers of performance and improve forecast accuracy.
• Develop intuitive visualizations to support operational and financial decision making.
• Perform ad hoc reporting requested submitted through Jira for multiple divisions.
• Partner with IT and business teams to integrate data sources and validate outputs.
• Automate recurring reporting and forecasting workflows to reduce manual effort.
• Provide training and documentation to help users effectively consume insights.
• Performs other related duties as assigned.

Business Intelligence Analyst

Field Engineer

• Assist Sales in investigating product complaints by performing field inspections and providing technical recommendations to resolve customer concerns.
• Monitor and report on the performance of targeted Continental commercial tire products in the U.S. market, identifying trends and opportunities for improvement.
• Document all complaints in the Global Complaint Handling System, maintain accurate records, analyze trends, and share insights with internal stakeholders.
• Identify systemic issues, escalate relevant topics into the continuous improvement platform, and participate in monthly review meetings to support corrective actions.
• Deliver technical training to Sales teams, fleets, and dealers on tire failure modes, inspection practices, and other relevant technical subjects.

Field Engineer – Truck Tire

Sales

• Define, implement, and relentlessly pursue a high-impact sales plan for markets, products, and industries within the region.
• Set and achieve challenging margin and growth targets, driving commercial excellence and market penetration.
• Lead by example in customer acquisition, retention, and satisfaction, building robust relationships with key accounts and stakeholders.
• Analyze sales performance, market trends, and competitive dynamics to anticipate risks and seize opportunities.
• Develop and execute forward-thinking tactical and strategic plans aligned with segment growth objectives.
• Identify and capitalize on emerging market trends, disruptive technologies, and new product opportunities.
• Present actionable business strategies and results to executive leadership, ensuring alignment and buy-in.
• Uphold the highest standards of quality, technical compliance, and customer care.
• Represent the segment externally, strengthening relationships with customers, authorities, and industry partners.

Sales Manager – Exterior Living Solutions

Account Executive

Sales Representative – Home Decor Solutions

• Define, implement, and relentlessly pursue a high-impact sales plan for markets, products, and industries within the region.
• Set and achieve challenging margin and growth targets, driving commercial excellence and market penetration.
• Lead by example in customer acquisition, retention, and satisfaction, building robust relationships with key accounts and stakeholders.
• Analyze sales performance, market trends, and competitive dynamics to anticipate risks and seize opportunities.
• Develop and execute forward-thinking tactical and strategic plans aligned with segment growth objectives.
• Identify and capitalize on emerging market trends, disruptive technologies, and new product opportunities.
• Present actionable business strategies and results to executive leadership, ensuring alignment and buy-in.
• Uphold the highest standards of quality, technical compliance, and customer care.
• Represent the segment externally, strengthening relationships with customers, authorities, and industry partners.
• Other duties as required.

Sales Manager – Exterior Lamination Solutions

Account Manager

• The Labor Relations Manager will be successful by creating and implementing a labor relations strategy aligned with business objectives and team member needs, ensuring our teams are supported, compliant, and empowered to deliver exceptional service.
• This position will be the main HR point of contact for all Dining Union locations, will serve as chief negotiator for all Dining and Michigan based negotiations, and will support all out of state Labor Relations matters.
• Through partnership with HR and Operational Leaders, develop and implement labor strategies that align with Continental’s operational goals and service standard.
• Partner with HR and Operations to educate leaders on organized labor best practices. Coach leaders of Union locations to lead with confidence through a deep understanding of their location’s Collective Bargaining Agreement.
• Leverage Culture Scorecard insights to identify opportunities to strengthen workplace culture and engagement in both Union and Non-Union locations.
• Serve as HR main point of contact for all Union Dining locations. Develop strong rapport with Operational Leaders and Business Agents and develop strategy to empower managers and minimize grievances.
• Lead the negotiation process for all Dining and Michigan based CBAs. Develops a strategic plan that includes the appropriate partners, collecting relevant information such as CBA enhancements, budget information, and key initiatives prior to negotiations.
• Create overall negotiation strategy that includes negotiation timelines, resources needed (based on complexity), clarity on objectives and decision makers, budget resources etc. Serves as an accountability partner to ensure timelines and objectives are met.
• Serve as a key consultant for all out of state union related matters, partnering closely with the Sr HR Manager and Operational Partners to ensure consistent strategic planning in advance of negotiations and overall labor strategy.
• Provide guidance on grievance and arbitration procedure as needed.
• Analyze all CBAs to determine opportunities for more consistency, streamlining administration, payroll & benefits processes.
• Ensures adherence to federal, state, and local labor laws including wage and hour, FMLA, NLRA, ADA, and EEOC.
• Monitors legislative changes and updates policies and procedures accordingly.
• Ensures compliance with annual regulatory compliance trainings – in accordance with federal, state, and local law.
• Manages the Speak Up platform, ensuring consistent and timely responses to inquiries. Shares quarterly Speak Up trends with VP, Talent Management and Executive Leadership.
• Design and deliver training programs on labor law, proactive labor relations, and effective management practices.
• Build leadership capability in handling labor issues in Union Locations and cultivating positive workplace relationships in all locations.

Labor Relations Manager

Human Resources

• The Human Resources Business Partner (HRBP) is an integral member of the Talent Management Team whose mission is to support operational goals by anticipating the needs of the organization, through intentional partnership.
• We achieve our goals by putting people first; and leading with curiosity, vulnerability, and integrity.
• The HRBP is obsessed with building strong partnerships with operational leaders and other strategic partners within their territory.
• Through partnership with the broader HR team, the HRBP has developed tools, training, and resources to empower managers and leaders throughout the organization to create a work environment that facilitates open, honest communication, fosters team member development, and empowers our team members to delight our guests.
• Counsels People Leaders on how to most effectively lead their locations, increase team member engagement.
• Advises People Leaders on performance management and terminations.
• Responds to Team Member inquiries. Owns maintenance and execution of the company’s LMS Platform via Paycom. Responsible for setting up trainings, reporting on training completion, and responding to training needs as needed.
• Conducts Talent Reviews with People Leaders to assess team talent and assists in creating action plans to improve team function.
• Hosts quarterly roundtables with team members to identify areas of strength, and areas for needed improvement. Develops action plans for improvement in partnership with Operational Leadership.
• Leverages the Culture Scorecard to share trends with Operational Leadership and address areas of opportunity as needed.
• Responds to unemployment claims as needed.
• Collaborates with the Total Rewards team for benefits and payroll questions concerning the team members in the HRBP’s area of responsibilities.
• Collaborates with Recruitment to proactively identify key indicators of retention and engagement concerns for their group.
• Leads training and onboarding presentations for new team members and People Leaders as needed.
• Supports the Annual Performance Review process by coaching and guiding managers on the quality of review feedback and ensuring completion of the process for their group.
• Performs other related duties as assigned.

HR Business Partner

• Responsible for sales, market development and all after sales functions for the specified territory.
• Drive profitable growth and work closely with regional managers.

Area Sales Manager – Dealer Accounts

• Disciplinary and functional leadership of the sales team, including responsibility for results
• Achievement of agreed sales volume, revenue and contribution margin targets
• Further development of the sales team in line with ongoing transformations
• Development and implementation of new sales strategies and related measures, including conducting market analyses
• Identifying and evaluating customer potential to meet business objectives and to open up new markets
• Close collaboration with senior management to ensure growth within the area of responsibility and to achieve company goals
• Acquisition and support in the management of major and new customers across all areas, as well as the development of new business fields
• Ensuring the sales team’s know-how to carry out and continuously improve business operations
• Ensuring a performance-oriented pricing policy

Head of Sales

• Create, implement and manage profitable growth within the key account dealer focusing on new business acquisition for Continental.
• Communicate area sales management strategies through regional channel, Key account personnel and cross functional areas.
• Coach regional Territory Sales Managers to interface with dealer and fleet accounts in their territories and ensure the individual customer strategies are adhered to and supported on a regional level.
• Manage key dealer account, increasing Continental’s share of account by managing as a mini business to ensure profitable growth, through increased sales volume, improving price positioning, product mix, and managing both fixed and variable expenses.
• Ensure that dealer key account strategies and objectives are supported at business unit levels by both Continental personnel and selected customers.
• Articulate the parameters the key account dealer will stay within, so as not to weaken, Continental’s strategic vision.

Dealer Account Manager – Truck Tire

• Serve as a client advocate to ensure satisfaction and long-term retention.
• Proactively develop a deep understanding of client needs and goals.
• Implement a structured client onboarding and performance rhythm including consistent business reviews.
• Monitor and improve client engagement through surveys, feedback loops, and formalized communications.
• Create client-specific success KPIs and regularly update clients on progress.
• Lead a "Clients for Life" strategy to deliver a world-class customer experience.
• Manage onboarding and hand-offs from Sales to Operations, ensuring expectations are aligned.
• Ensure all Market Twenty 4 Seven and vending locations are merchandised according to company standards.
• Conduct regular audits of markets and vending operations to ensure brand consistency, freshness, product diversity, and compliance with merchandising standards.
• Collaborate with operational and marketing teams to optimize product selection based on customer preferences, leveraging our proprietary Market 24/7 technology.
• Actively participate in launching new installations and promotional activities.
• Manage the full contract lifecycle, including renewals, amendments, and renegotiations.
• Maintain contract records, key dates (e.g., expirations), and renewal pipelines via CRM and Smartsheets.
• Support the Contract Expiration Process by segmenting accounts, setting alerts, and participating in renewal planning.
• Participate in proposal development, financial proforma creation, and client presentations.
• Coordinate cross-functional teams (Sales, Marketing, Operations) to ensure contractual obligations are met and value is consistently delivered.

Outside Sales

• Retain and grow existing accounts and solicit new business by executing our sales strategy
• Build a strong and trusting relationship with our customers in territory during regular site visits and sales calls
• Develop and maintain sales activity at key regional fleets and dealers
• Motivate our customers by offering high performance products, technology solutions as well as your product expertise
• Own the launch process of our new products and services for successful integration into our product line
• Monitor progress and adjust strategy by conducting market analysis and article forecasting
• Resolve operational and administrative issues, respond internal and external inquiries, and prepare routine and special reports as required by management

Territory Sales Manager – Truck Tire

Business Operations

• Customer interaction (internal /external): Conducts and starts EDI connections with external partners.
• Conducts and starts improvements based on user requirements, blueprint design and documentation.
• Performs testing that would lead to correct implementation of an EDI connection.
• Manage EDI incidents raised by the ContiTech locations and implements solutions with the external AMS provider or IT System Interfaces of ContiTech.
• Raises BMC EDI changes, based on incidents or partner request.
• Change and incident management in BMC.
• Uses the Global mailbox.
• Interacts across all organization levels comfortably with internal customers, technical support resources, and external business partners such as: Customers, Banks, Freight Forwarders, and vendors for any EDI related topics.
• Participation in IT and business projects that require EDI involvement.
• Globally supports the Business Areas in the SAP Rollout Projects for the EDI module.
• Supports and initiates process standardizations for the EDI Module.
• May lead and coordinate the work of a small team when working in projects.
• Raises internal requests for EDI packages offered by third party like WSW ERP EDI and add-ons.
• Second-level support for the EDI Local Key Users.
• Generates/Creates a Knowledge Network for EDI processes within the locations all around the globe.
• Ensure compliance to existing and development of required data and reporting standards.
• Coordination and support of ContiTech's corresponding local key users / contacts.
• Provision of functional directions to the ContiTech local key users for the use of SAP EDI applications.
• Specialist contact person for the Sector’s IT departments or IT providers for issues concerning more than one company.
• Creates training materials and deliver trainings to the end users.
• Performs testing of problem fixes, enhancements, system upgrades and new functionalities.
• Administration of SPEEDI/JUNIQ add-ons in the ERP systems.
• Creation of routines or sequence of routines that lead to proper data interpretation.
• Updates in SPEEDI/JUNIQ tables

Associate/Senior Business Process Consultant, EDI Operations

• Continuous acquisition and management of major accounts across the entire sales territory, including end customers, multi-branch companies, corporate headquarters and subsidiaries.
• Building long-term customer relationships with a focus on promoting group products.
• Conducting and evaluating fleet checks and providing technical support for customer fleets in close coordination with Continental.
• Monitoring planning targets, contribution margins and sales developments to ensure achievement of objectives.
• Responsible for adherence to credit limits and for receivables management in the assigned customer portfolio.
• Ensuring collaboration with specialist departments, regional offices and central departments through continuous information exchange.

Junior Area Sales Manager – East

• To lead the US & Canada aftermarket distribution sales team in a coordinated effort to exceed targets.
• To be a key part of the Aftermarket leadership team to develop and then execute our distribution strategy.
• To drive customer centricity through the entire BA organization.
• Responsibility for customer acquisition; managing contracts/ business proposals including commercial negotiation.
• Develop and maintain strategic and cooperative relationship with customers.
• Leads the business to achieve budget (Volume, Sales, Growth, MOS, EBIT) and other planned targets and KPI’s.
• Ensures regular customer feedback on forecast and adjusts input to operations and SCM.
• Provides critical customer, competitor and market trends to benchmark performance.
• Ensures feedback on customer satisfaction and escalation throughout CT BA and segment for improvements.
• Organizes and leads a diverse, motivated, winning team. Continuously develops the team including their own succession.