Connecticut Children's

Systems Engineer

• Demonstrates comprehensive knowledge of computer systems, applications and interfaces.
• Demonstrates proficiency in all skills required to facilitate complex application and systems enhancements or replacements.
• Analyzes and resolves complex system integration problems.
• Creates pre- and post-project benchmarking metrics.
• Demonstrates an advanced understanding of the CT Children’s business functions.
• Demonstrates advanced proficiency in creating detailed documentation, including system design documentation, procedures, process and data flows, RFPs, project plans, and recommendations for system enhancements and replacements.
• Communicates effectively with clients, colleagues, developers, and organizational administration.
• Provides estimates for moderate to complex work efforts.
• Demonstrates comprehensive degree of analytical skills. Supports multiple concurrent projects, educates and coaches other team members, and manages client expectations.
• Manages tasks, resources, and project plans for team assignments.

Senior Systems Analyst – Epic Ambulatory Care

Manager

• Optimize workflows and related information systems to ensure accurate, complete, timely documentation, charges and coding of services
• Maintain extensive knowledge of all aspects of the revenue cycle including registration, documentation, coding, billing and collection processes
• Analyze and assess diverse data relating to the revenue cycle
• Provide essential quality reports and improvement recommendations to management for all clinical service lines and revenue cycle departments

Manager, Revenue Integrity

Network Engineer

• The Senior Network Engineer is fully experienced with an exceptional skill set responsible for the architecture, design and support of the enterprise network infrastructure.
• The individual successfully works with a team of network engineers and vendors while also collaborating with cybersecurity and other IT team members on testing, integration, and deployment of network systems.
• The individual serves as a key contributor and advisor to less seasoned engineers and analysts and is a liaison to the Lead Network Engineer.
• Additionally, the Senior Network Engineer manages the resources under their area of responsibility in order to ensure that the necessary support of new systems is available.
• Further, the position may include being involved in some limited leadership activities.

Senior Network Engineer

Medical Billing and Coding

• Apply the appropriate diagnostic and procedural codes to individual health information for data retrieval, analysis, and claims processing.
• Create consistency and efficiency in inpatient claims processing and data collection to optimize DRG reimbursement and facilitate data quality in hospital inpatient services.

Health Information Management, Medical Coder II

Executive Assistant

• Provide high-level administrative, operational, and coordination support to the Executive Vice President (EVP).
• Act as a trusted administrative partner enabling the EVP to focus on clinical, academic, and strategic priorities.
• Anticipate needs and manage complex workflows.
• Serve as a key liaison with internal leaders, faculty, UConn School of Medicine partners, and external stakeholders.
• Manage the EVP's calendar and prepare them for meetings and engagements.
• Draft, edit, and format correspondence, reports, and presentations.
• Coordinate travel arrangements and reconcile expenses.

Executive Assistant, Physician in Chief

Business Development Rep

• Conduct ongoing environmental and market assessments to identify trends, benchmarks, and growth opportunities in support of system wide and region/service line specific planning.
• Support business development, strategic planning, program evaluation, and project initiatives with data driven analysis.
• Develop forecasting models, scenario planning analyses, and market assessments to guide strategy.
• Recommend and track performance metrics, including ROI, growth strategies, and operational outcomes.
• Produce reports, dashboards, and presentations to communicate insights effectively to leadership.
• Assist in developing and monitoring institutional scorecards, performance improvement initiatives, and business plans.
• Coordinate data collection, reporting, and benchmarking across service lines.
• Collaborate with system leaders to share findings, promote best practices, and align initiatives.
• Research best practices, emerging trends, and regulatory changes to support strategic initiatives including but not limited to Certificate of Need and special ad hoc projects.
• Performs other job-related duties as assigned.

Strategic Planning Business Development Associate

Director

• Lead all areas of direct response program, including management of distribution list, content creation and donor outreach, to contribute to reaching and exceeding annual revenue goals. This includes oversight of budget and monitoring spending.
• Create and execute strategic direct mail plan that aligns with broader Foundation and institution goals.**
• Lead partnership with direct response vendors, coordinating relationships and collaborating on strategy development and execution of year-round direct response campaigns.
• Ownership of mid-level donor pipeline, including identification, cultivation and stewardship of donors. Partner with Development team to identify and plan for donors within portfolio capable of elevating their giving
• Cross collaborate with Stewardship and Donor Relations team on content creation and Operations team on data collection and management through Salesforce to maintain branding and data integrity
• Utilize systems to segment audiences, personalize mail pieces and enhance response rates
• Creating and overseeing giving opportunities within Connecticut Children’s, including engagement of team members and driving revenue to support our mission.
• Perform additional activities related to development efforts as required.

Director, Foundation Direct Response

Therapist

• Provides direct care to patients with physical disabilities and/or functional limitations in various settings.
• Collaborates with patients, families, and health care team members to implement a continuous care plan.
• Participates in staff development and research activities.

Physical Therapist

Financial Planning and Analysis

• Under general supervision, coordinates and performs multiple complex functions within the Patient Access department.
• Utilizes judgment to interpret department policies to resolve routine to complex inquiries/patient account problems with other departments.
• Identifies opportunities for process improvements and offers potential solutions.
• Participates in meetings as a representative of the department.
• Serves as a resource to team members for training, problem resolution, etc.
• Performs all duties in a manner that promotes a team concept and reflects the mission, behaviors, core values and philosophy of CT Children’s Medical Center.

Patient Access Associate II

Accounts Receivable

• Resolving insurance balances, following up with payors, and submitting appeals and reconsideration requests on rejected and denied claims.
• Ensures claims are paid by insurance carrier to the organization correctly.
• Works receivable inventory within department standards including, as applicable: maintaining assigned list of hospital or professional accounts; documenting agreement arrangements or reasons for outstanding balances; performs collection and follow up efforts; coordinating and/or posting adjustments, contractual allowances, or refunds within levels of authority.
• Identifies root causes of insurance denials. Remains current with core knowledge of specific payer policies, contracts and administrative bulletins.

Revenue Cycle AR Specialist II

Accounts Payable

• Perform the full Accounts Payable cycle, including supplier registration, invoice processing, and payment disbursement.
• Prepare invoice batches for scanning via OCR.
• Review EDI batch reports for daily invoice transmittals and resolve exceptions.
• Ensure required approvals are obtained for timely payments.
• Assist with training and education for new Accounts Payable associates.

Accounts Payable Associate II

• Provides administrative oversight of the development and day to day operations of graduate medical education programs at Connecticut Children’s including but not limited to the Pediatric Residency Program and the Pediatric Surgical and Subspecialty Fellowship Programs.
• Provides guidance for and/or directly oversees recruitment and onboarding processes; ensures compliance with institutional and program policies and procedures; oversees program re-accreditation ensuring continued compliance with the requirements of national medical education accreditation agencies.
• Manages Graduate Medical Education Program Coordinators and Resident Team Associates/Assistants (RTAs).
• Responsible for the development and execution of strategic programming and initiatives, prioritization of workflow, use of resources, and coordination with both internal and external departments as needed.

Manager, Graduate Medical Education

Analyst

• Provide high-level support and analytics for compensation tools and processes.
• Support complex project work and process improvement.
• Maintain high levels of customer service standards and regulatory compliance.
• Evaluate jobs for appropriate range, level, and FLSA status.
• Partner with Talent Acquisition for offer amounts.
• Guide HR partners on job descriptions and FLSA compliance.
• Recommend pay rates for promotions and transfers.
• Conduct full market reviews utilizing current data.

Senior Compensation Analyst

• Drive the vision, strategy, and execution of enterprise-wide analytics and AI initiatives.
• Partner with executive and clinical leaders to integrate analytics and modeling into decision-making, operations, and innovation.
• Build and lead a high-performing team of data scientists, analysts, and AI specialists.

Director, Enterprise Analytics and Modeling

• Support daily high volume Compensation requests.
• Partner with members of the Human Resources team on issues related to compensation.
• Recommend pay rate for internal promotions, internal transfers, and external candidates.
• Assist in the creation of job descriptions.
• Participate in salary surveys.
• Assist with administration of annual performance cycle as it relates to Compensation.
• Assist on ad hoc projects as requested.