Connecticut Children's

Administrative Assistant

• Under limited supervision, independently coordinate and performs a variety of administrative and operational support duties affecting a complex department and/or the organization, which require high level skills and knowledge of departmental and organizational policies and procedures.
• Utilizes considerable judgment and interpreting departmental policies to resolve routine to complex inquiries or problems, serves as primary liaison with other departments.
• Develops, recommends and implements administrative and operational protocols for the department.
• Prepares a wide range of documents; composes, edits and proofreads correspondence and reports; creates and maintains spreadsheets and databases and produces reports; edits and proofreads documents to ensure accuracy.
• Typically performs duties involving mathematical calculations and general accounting procedures.

Administrative Assistant 3

Architect

• Configuration and maintenance of Oracle Fusion HCM modules.
• Development and support of Fast Formulas and HCM Extracts.
• Reporting analytics including OTBI, BIP reports, and dashboards.
• Overseeing internal and third-party integrations using API and cloud services.
• Managing Oracle HCM security, roles, and data integrity.
• Collaborating with HRIS team and stakeholders on technical designs and solutions.

HCM Architect

Billing Specialist

• Oversee the billing operations for hospital/professional services.
• Coordinate and manage the revenue cycle functions, including but not limited to billing, insurance follow up, cash application, patient credit balances, denial management, mail, scanning, data entry and other miscellaneous functions.
• Provide direction and support to staff, promote staff development and collaborate with other managers, directors and administrative staff to ensure operations function in a safe, effective, and fiscally responsible manner.
• Monitor key metrics and reports to ensure all activities are completed by staff timely and accurately.
• Monitor and interpret reports, including denial reports, monthly A/R reports and all other reports as necessary.
• Ensure the accuracy of net revenue and the timeliness and appropriateness of billing and collections.
• Conduct quality and productivity reviews of staff members and provide feedback on performance.
• Participate in the hiring and disciplining of staff members.
• Organize, schedule, and supervise staff to ensure adequate coverage, as well as prompt responses to issues, concerns, and/or complaints.

Billing and AR Follow-up Manager

Speech Language Pathologist

• Provide diagnostic and rehabilitative services to pediatric patients at risk for speech, voice, language, hearing, communication, swallowing, and related disabilities.
• Work on projects and assignments aligned with professional interests and departmental needs.
• Support and consult to all professionals, family members and other communication partners of individuals with speech, voice, language, communication, and swallowing disabilities.

Speech/Language Pathologist

Speech Pathologist

• Screen, identify, diagnose, intervene and follow-up for disorders of articulation, fluency, and voice.
• Support and consult to all professionals, family members and other communication partners.
• Select, fit and establish effective use of appropriate prosthetic/adaptive devices.
• Use instrument technology to diagnose and treat disorders of communication and swallowing.
• Provide aural rehabilitation and related counseling services to individuals with hearing loss and their families.

Recruitment

• Develop and execute a multi-year talent acquisition strategy aligned to organizational workforce needs
• Lead the design and evolution of recruitment models, sourcing strategies, and workforce planning initiatives
• Build strong talent pipelines across critical roles and hard-to-fill positions
• Oversee the pre-employment clearance and onboarding process, including occupational health, background checks, licensure verification, and other regulatory requirements
• Ensure clearance processes are timely, compliant, and tightly integrated with onboarding and HR systems
• Build long-term strategic plans for clearance, credentialing workflows, and operational efficiencies
• Define and manage strategies for contingent labor entry into the organization, including process design, policies, and vendor partnerships
• Partner closely with Compensation, HR Systems & Analytics, Occupational Health, Compliance, hiring leaders, and other stakeholders to streamline hiring and onboarding workflows
• Lead and develop a high-performing Talent Acquisition team and clearance specialists

Director, Talent Acquisition

Business Analyst

• Perform analytical and quantitative methods to understand, predict and enhance Supply Chain processes and system.
• Gather data and provide analytical support/direction for Value Analysis projects.
• Operate as business liaison between Supply Chain, IT, and Finance.
• Educate on utilization of the ERP system and optimization.

Supply Chain Business Analyst

Systems Engineer

• Delivers content clearly and concisely in accordance with established training program objectives and parameters and coaches and motivates students.
• Applies adult learning principles in order to accommodate students' different learning needs and styles.
• Provides training via a variety of delivery methods including classroom, WebEx, one-on-one, and material-based.
• Utilizes proper security methods to verify each student's role and approved access to relevant training and production environments.
• Develops training exercises and tests to evaluate students' skills and progress and provides individual feedback to each student and his/her supervisor(s).
• Develops systems to track performance and effectiveness of training programs and provides feedback to internal clients.
• Makes recommendations concerning usability, integration, and support of various programs and applications application.
• Designs, develops coordinates and conducts training classes and materials on various programs and applications for staff members with a range of needs and personal skill sets, both clinical and non-clinical, in a variety of settings and locations.
• Collaborates with Training Project Managers on training initiatives and with instructional technologists to design, develop and validate e-learning.
• Collaborates with leadership and management to establish productive working relationships with analysts, management, subject matter experts, end users and vendor(s).
• Keeps current in methodology and technology developments, recommends improvements and modifications, and works to incorporate.
• Works closely with Training Project Manager to establish and execute tasks, plans and processes.
• Works to promote training program awareness and integration across projects, departments and the organization.
• Mentors Levels and provides input regarding performance evaluations.

Instructional Systems Designer

Therapist

• Conducts an effective clinical assessment for assigned routine to complex patients, utilizing multiple sources/methods for data collection.
• Develops intervention/treatment plans in concert with the interdisciplinary plan of care, including specific goals and a variety of direct and consultative intervention approaches, maximizing available resources within both hospital and community networks.
• Partners with the child, family and health care team members to define and implement occupational therapy interventions that support identified needs relative to prevention of delays, promotion of independence, remediation for loss of function and compensation for deficits.
• Provides education to patient and families, monitors response to treatment plan and revises accordingly.
• Completes required clinical documentation in an organized and timely manner, in accordance with all department standards.

Occupational Therapist

General

• Manage and coordinate program operations and processes with limited supervision
• Provide administrative and operational support for educational training programs
• Identify and resolve issues of limited scope within work area
• Collaborate with the senior program coordinator to assure compliance with objectives and regulatory requirements
• Deliver educational program content through regular presentations and outreach activities
• Prepare analyses and recommendations for administrative decision-making

Program Coordinator 1, Medical Education

Pharmacist

• Oversees pharmacy procurement, billing, and administration of the 340B Drug Pricing Program across Connecticut Children’s and applicable affiliates.
• Partners with pharmacy leadership and cross-functional stakeholders to support compliant, efficient, and financially responsible pharmacy operations.
• Provides leadership for procurement, billing, and 340B personnel; supports regulatory compliance and operational improvement initiatives; and serves as a subject matter expert for pharmacy business systems and automated dispensing technology.
• May be required to travel to additional sites within the CT Children’s organization.

Pharmacy Business Manager

• Demonstrates comprehensive knowledge of computer systems, applications and interfaces.
• Demonstrates proficiency in all skills required to facilitate complex application and systems enhancements or replacements.
• Analyzes and resolves complex system integration problems.
• Creates pre- and post-project benchmarking metrics.
• Demonstrates an advanced understanding of the CT Children’s business functions.
• Demonstrates advanced proficiency in creating detailed documentation, including system design documentation, procedures, process and data flows, RFPs, project plans, and recommendations for system enhancements and replacements.
• Communicates effectively with clients, colleagues, developers, and organizational administration.
• Provides estimates for moderate to complex work efforts.
• Demonstrates comprehensive degree of analytical skills.
• Supports multiple concurrent projects, educates and coaches other team members, and manages client expectations.
• Manages tasks, resources, and project plans for team assignments.

Senior Epic Security Systems Analyst

Data Analyst

• Manage the monthly patient screening process, including data preparation, review, and distribution of results.
• Create and maintain research-related Cases within Salesforce.
• Conduct prospect research to support fundraising strategies.
• Manage incoming data requests and constituent record updates.
• Develop, maintain, and distribute recurring and ad hoc reports for fundraising and operations.

Data Analyst, Foundations Operations

Learning and Development

• The Training Coordinator is responsible for planning, coordinating, managing, and executing all logistical and administrative, and operational aspects of new team member orientation activities, organizational learning, leadership development, training programs, and workshops.
• This role serves as the operational backbone of the Learning and Organizational Development function, ensuring learning events are delivered seamlessly, participants have an exceptional experience, and programs are executed efficiently from planning through evaluation.
• This role provides the operational support necessary to scale and sustain organizational capability-building efforts.
• The Training Coordinator partners closely with Learning & Organizational Development professionals, subject matter experts, leaders, and external vendors to coordinate training schedules, manage registrations, maintain learning records, support learning technologies, and oversee all event logistics.
• The expectation is the role will successfully execute and problem solve for each of their duties with minimal oversight, guidance, and support.

Organizational Effectiveness Training Coordinator

• Lead multi-disciplinary projects and strategic initiatives impacting the effectiveness of leaders, teams, and the organization.
• Develop the capacity of leaders, individuals, and teams to meet business objectives.
• Provide strategic thought-partnership and consultation on leadership development, talent management, culture building and change management.
• Design and deliver strategic roadmaps, learning, and development initiatives.
• Support the organization’s efforts to adopt and deploy consistent learning and organization development best practices.

Administrative Assistant 3

HCM Architect

Billing and AR Follow-up Manager

Speech/Language Pathologist

Speech/Language Pathologist

Director, Talent Acquisition

Supply Chain Business Analyst

Instructional Systems Designer

Occupational Therapist

Program Coordinator 1, Medical Education

Pharmacy Business Manager

Senior Epic Security Systems Analyst

Data Analyst, Foundations Operations

Organizational Effectiveness Training Coordinator

Senior Organization Development and Learning Consultant