Connecticut Children's

Analyst

• The Healthcare Analyst reports to the Director of Operational Excellence and provides statistical and analytic support for environmental assessment, planning activities, continual improvement and performance measurement.
• This position identifies, extracts, organizes, analyzes, visualizes and interprets data from internal and external resources to provide information-driven answers, forecasts and explanations.
• This position also identifies and documents trends, correlations, anomalies and changes in data and is expected to teach basic statistic in our Organizational Excellence Programs.
• Environmental Assessment: Identify, extract, and organize information for and produce monthly, quarterly, annual, and ad hoc reports on the internal and external environment of the institution.
• Perform statistical analysis of data to identify trends, correlations, anomalies, and changes in the environment.
• Maintain updated demographic, economic, and industry statistics and benchmarks.
• Support annual benchmarking survey submissions and analysis.
• Monitor progress and results of performance improvement initiatives.
• Planning: Identify, collect, and organize information in support of planning processes, including business, strategic, program, and project.
• Provide informational and data analytics for development of initiatives.
• Research precedents, examples, best practices, and outcomes related to proposed initiatives to support scenario planning and forecasting.
• Recommend meaningful metrics to document results of planned actions, including return-on-investment, clinical outcomes, performance improvement, and growth strategies.
• Support development of measures for continual improvement.
• Support the development and maintenance of analytics tools and resources.
• Maintain a thorough understanding of internal and external sources of data and information.
• Leads the US News and World Report submission and is the expert on the process to extract the data and communicate gaps for improvement.
• Teaches the Organizational Excellence 3.0 and 4.0 classes on basic statistical analyses including run charts, control charts, data definitions, data collection, sampling, and data visualization.
• Serve as a resource to others and train them on how to access and leverage that same information.

Healthcare Analyst

Therapist

• Provide direct patient care up to 50% of scheduled hours
• Demonstrates advanced clinical practice in Occupational therapy
• Leads patient care teams and represents the department on hospital wide and/or community-based committees
• Models evidence based clinical care and leads staff with performing research endeavors
• Assists management with ordering and tracking therapeutic supplies and expenses
• Completes performance appraisals to assigned staff

Team Lead, Occupational Therapy

• Assist in coordinating day-to-day activities and operations of the sports physical therapy division.
• Ensure adherence to regulatory, organizational, and department policies and procedures.
• Serve as a receptor, mentor, and resource to staff.
• Lead Quality Improvement process.
• Enhance the quality of services provided by the department.
• Lead community outreach, program development, and staff education/training.

Lead Physical Therapist

Accounting Manager

• Assisting the Accounting Department in a variety of tasks and responsibilities, such as maintaining Accounting Records.
• Assisting in Account Reconciliations.
• Data Entry/Input.
• Maintaining Databases or Project Module Information.
• Verification of financial reports and statements.
• Assists with schedules, checking for accuracy in reports, figures and postings and assisting with projects in the Accounting Department.
• Assist in performing general ledger accounting functions as needed and/or assigned for the purpose of ensuring the department functions are completed in an accurate and timely manner during short times of need.
• Documents/Substantiates financial transactions by entering account information/auditing documents.
• Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
• Maintains financial security by following accounting controls/recommending policies and procedures.
• Reconciles financial discrepancies by collecting and analyzing account information.
• Maintains customer confidence and protects operations by keeping financial information confidential.
• Developing and building teams, encouraging and building mutual trust, respect, and cooperation among team members.
• Documents financial transactions by entering account information.
• Maintains financial security by following internal controls.
• Performing day to day administrative tasks such as maintaining information files and processing paperwork.
• Other duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
• Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CCMC STANDARDS.

Accounting Clerk

• Senior Accountants work in the Accounting department
• Perform a variety of duties such as maintaining the general ledger (GL), reviewing financial statements, preparing financial reports
• Assist with internal and external audits and budget processes
• Reconcile high risk GL accounts and review low-med risk GL accounts
• Provide training and support to Staff Accountant I & II and Junior Staff Accountants
• Be lead resource for Accounting Manager in Accounting Department matters
• Analyze, reconcile and record complex financial transactions into the Enterprise Resource System (ERP)
• Maintain supporting documentation and audit trail
• Preparation of timely and accurate reporting of consolidated financial results for all Connecticut Children’s affiliated companies
• Perform monthly balance sheet, income statement and changes in financial position/budget variance analyses and reconciliations
• Prepares monthly internal and annual audited financial statements.
• Assesses internal controls, including risk assessments, review of risk areas and develops recommendations for enhancements to controls.

Senior Accountant

Manager

• Responsible for operations, performance and the overall quality of care for Sleep Lab and Neurodiagnostic within the inpatient, ambulatory setting and community relationships.
• Accountable for the department deliverables and the development and direct supervision of team members.
• Ensure adequate staffing levels, appropriately trained staff, and the most efficient use of resources.
• Delegate to leadership team and therapists in the clinical practice model as appropriate.
• Provide professional/clinical expertise within the department and continually facilitate improvement of current work processes.

Manager – Sleep and Neurodiagnostics

Financial Planning and Analysis

• The Sr. Financial Analyst is responsible for providing financial support, guidance, and analysis related to enterprise-wide business development and operational initiatives.
• Support the maintenance of the institutional cost accounting system.
• Function as an internal consultant to assist stakeholders interpret and use cost and service line profitability data.
• Provide project management leadership and direction.
• Play a critical role in identifying ways to improve periodic financial planning processes.
• This role will have significant exposure to and interaction with organizational business leaders, as well as members of the Executive Management Team.

Senior Financial Analyst

• Under general supervision, provides direct care to patients with physical disabilities and/or functional limitations in clinic, inpatient, outpatient and outreach programs.
• Provides physical therapy evaluation, consultation and intervention services for assigned routine to complex patients, in accordance with Connecticut Children’s patient care delivery model and program policies and procedures.
• Collaborates with patients, families, other health care team members and community resources to implement and coordinate a continuous plan of care, and to educate patients and families in appropriate physical therapy methods.
• Participates in assigned staff development and research activities.
• Maintains expected patient care productivity per department standard.
• Completes required clinical documentation in an organized and timely manner, in accordance with all department standards.
• May provide support, guidance and mentoring to less experienced staff members. May act as a clinical instructor for students after one year of practice as a pediatric Physical Therapist.
• Actively engages in literature reviews as related to patient caseload.
• Participates in weekly staff meetings and case reviews. As assigned, participates in research activities.
• Required to work occasional weekends and holidays.

Physical Therapist

Marketing

• Develop and manage the marketing strategy, plans, and programs in conjunction with clinical department/division leadership to enable volume growth in key market areas.
• Define the development of marketing materials and programs required to support direct-to-consumer and direct-to-physician needs.
• Lead all efforts for service lines based upon a strong understanding of the local market, data & insights and industry best practice.
• Lead service line marketing reporting and work closely with the team to report on service line intelligence and optimizations.

Service Line Marketing Manager

Systems Engineer

• Possesses and maintains a working knowledge of Epic's suite of outpatient clinical documentation applications, primarily EpicCare Ambulatory.
• Demonstrates ability to analyze operational workflows, challenges and requests and devise appropriate solutions.
• Ability to translate end user requirements into specific application configuration changes with a solid understanding of change management.
• Demonstrates comprehensive knowledge of computer systems, applications and interfaces.
• Proficient in creating detailed documentation, including system design documentation, procedures, process and data flows, project plans, and recommendations for system enhancements and replacements.
• Communicates effectively with clients, colleagues, developers, and organizational administration.

Systems Analyst

Accounts Receivable

• The Revenue Cycle AR Specialist I is responsible for resolving insurance balances, following up with payors, and submitting appeals and reconsideration requests on rejected and denied claims.
• Responsible for ensuring claims are paid by insurance carrier to the organization correctly.
• Works receivable inventory within department standards including, as applicable: maintaining assigned work list of hospital or professional accounts; documenting agreement arrangements or reasons for outstanding balances; performs collection & follow up efforts; coordinating and/or posting adjustments, contractual allowances, or refunds within levels of authority.

Revenue Cycle AR Specialist I

Counselor

• Under general supervision, coordinates and performs multiple complex functions within the Patient Access department. Utilizes judgment to interpret department policies to resolve routine to complex inquiries/patient account problems with other departments. Identifies opportunities for process improvements and offers potential solutions.
• Participates in meetings as a representative of the department. Serves as a resource to team members for training, problem resolution, etc. Performs all duties in a manner that promotes a team concept and reflects the mission, behaviors, core values and philosophy of CT Children’s Medical Center.

Patient Access Associate II – Financial Counseling

• The Instructional Systems Designer is a fully experienced with the skillset or knowledge, works with minimal supervision; capable of serving as a trainer, mentor to junior and mid-level staff.
• Capable of designing and developing instructional material for customer training courses that supports the organization.
• Demonstrates proficiency in understanding computer systems, applications and interfaces.
• Delivers content clearly and concisely in accordance with established training program objectives and parameters and coaches and motivates students.
• Develops training exercises and tests to evaluate students' skills and progress and provides individual feedback to each student and his/her supervisor(s).

Instructional Systems Designer

• Provides direct care to patients with physical disabilities and/or functional limitations.
• Collaborates with patients, families, and healthcare team to implement and coordinate care.
• Participates in assigned staff development and research activities.
• Conducts clinical assessments and develops intervention/treatment plans.
• Partners with patients and families to define and implement physical therapy interventions.

• Responsible for resolving insurance balances, following up with payors, and submitting appeals and reconsideration requests on rejected and denied claims.
• Ensures claims are paid by insurance carrier to the organization correctly.
• Works receivable inventory within department standards including, as applicable: maintaining assigned list of hospital or professional accounts; documenting agreement arrangements or reasons for outstanding balances; performs collection and follow up efforts; coordinating and/or posting adjustments, contractual allowances, or refunds.
• Identifies root causes of insurance denials. Remains current with core knowledge of specific payer policies, contracts and administrative bulletins.

Revenue Cycle AR Specialist II

• Demonstrates comprehensive knowledge of computer systems, applications and interfaces.
• Demonstrates proficiency in all skills required to facilitate complex application and systems enhancements or replacements.
• Analyzes and resolves complex system integration problems.
• Creates pre- and post-project benchmarking metrics.
• Demonstrates an advanced understanding of the CT Children’s business functions.
• Demonstrates advanced proficiency in creating detailed documentation, including system design documentation, procedures, process and data flows, RFPs, project plans, and recommendations for system enhancements and replacements.
• Communicates effectively with clients, colleagues, developers, and organizational administration.
• Provides estimates for moderate to complex work efforts.
• Demonstrates comprehensive degree of analytical skills.
• Supports multiple concurrent projects, educates and coaches other team members, and manages client expectations.
• Manages tasks, resources, and project plans for team assignments.

Senior Systems Analyst – Per Diem

Security Analyst

• Manage security mechanisms to protect computer assets against hackers, external and internal breaches, viruses, spyware and malware.
• Establish, enforce, and monitor appropriate security controls; recommend improvements.
• Respond to information security incidents and investigate violations; coordinate incident response.
• Provision, create and maintain user accounts and access levels; revoke access and report violations.
• Develop and maintain standards, policies, and procedures for computer and physical security; coordinate with facilities security.
• Monitor and advise on information security issues related to systems and workflow.
• Participate in disaster preparedness and business continuity exercises to safeguard computer files.
• Conduct data classification assessments with data owners to ensure appropriate access levels for end users.
• Promote security awareness through security awareness programs, educational programs, and ongoing communication.
• Actively audit and monitor computer systems and accounts; participate in auditing of all Information Systems and Application Access across workforce members.
• Update job knowledge via educational opportunities, professional publications, and professional organizations.
• Perform other related duties as assigned.

Information Security Analyst

Vice President

• The Assistant/Associate Vice President of Development will be responsible for identifying, cultivating and soliciting individuals capable of making major gifts to support assigned departments and Medical Center investment priorities.
• Identify, cultivate and solicit prospects capable of making major gifts ($25,000+) to Connecticut Children's Medical Center.
• Develop and maintain a portfolio of 125-150 high-quality, long-term relationships with past and potential donors that maximize their capacity to provide financial support to Connecticut Children's.
• Create and maintain relationships with key members of assigned Medical Center departments to maximize grateful patient family referrals, engagement, and philanthropy. Stay up-to-date on department developments and needs. Planned assigned departments include hematology/oncology, cardiology, glycogen storage disease, and otolaryngology.
• Achieve annual activity and outcome goals, including set number of personal visits, major gift proposals submitted, major gifts closed, and dollars raised.
• Engage and support Board Members, Executive Management Team members, and Faculty leaders when appropriate in developing donor relationships.
• Through personal contact and donor research, identify and analyze both the capacity and inclination of these relationships to provide financial support and determine areas of interest that would inspire them to make major gifts to the Medical Center. Determine areas of donor interest and develop and implement written strategies that lead to major gift closure.
• Keep detailed records of the strategies, steps, and progress of every relationship using the Raiser's Edge database.
• Work with Donor Relations team to facilitate appropriate acknowledgement, recognition and stewardship of major gift commitments.
• Actively participate and engage in a variety of cultivation, solicitation and recognition events as appropriate.
• Perform additional activities related to development efforts as required.

Associate Vice President, Planned Giving

Events

• Reporting to the Director of Philanthropic Events, the Manager, Philanthropic Events will collaborate with the events team and the Foundation staff to develop and execute third-party and signature fundraising events which benefit Connecticut Childrens Medical Center Foundation, including coordinating event logistics, working closely with event leadership and volunteers, creating content for pre and post event website, email and social media communications and ensuring accurate reporting of event revenue and expenses.
• Coordinates event logistics, including the procurement of necessary permits, events supplies, incentives and giveaways.
• Define, maintain and report accurate revenue and expenses.
• Secure, manage and steward event committees and committee leadership, including preparing meeting materials and annotated agendas, assisting with mailings, scheduling meetings, taking and distributing event committee meeting notes, and tracking actions in Raisers Edge.
• Identify and solicit appropriate volunteer and staff support.
• Solicit and manage the acceptance and recognition of monetary donations, in-kind gifts and sponsorships.
• Write correspondence, acknowledgments, briefings and talking points for donors, EMT, committees and speakers.
• Create content for event collateral, registration platform and pre and post event website, email and social media communications.
• Assist Director of Philanthropic Events with planning and execution of Connecticut Childrens Medical Center Annual Gala.
• Provide tours of the Medical Center to donors and event leadership upon request.
• Perform other duties as assigned.

Healthcare Analyst

Team Lead, Occupational Therapy

Lead Physical Therapist

Accounting Clerk

Senior Accountant

Manager – Sleep and Neurodiagnostics

Senior Financial Analyst

Physical Therapist

Service Line Marketing Manager

Systems Analyst

Revenue Cycle AR Specialist I

Patient Access Associate II – Financial Counseling

Instructional Systems Designer

Physical Therapist

Revenue Cycle AR Specialist II

Senior Systems Analyst – Per Diem

Information Security Analyst

Associate Vice President, Planned Giving

Mgr - Philanthropic Events