Conduent

Associate

• Perform in-home assessments for applicants and participants of long-term personal care services (LT-PCS).
• Offer choice counseling for Home and Community-Based Services (HCBS) to those who request it.
• Provide applicants with an overview of the Long-Term Care Program.
• Create a Person-Centered Plan of Care that is based on individual needs.
• Complete client monitoring surveys as part of the quality management process.

Medical Benefit Review Services Associate

Recruitment

• Manage full-cycle recruitment from sourcing through offer acceptance.
• Partner with hiring managers to understand hiring needs and develop effective recruiting strategies.
• Source candidates through LinkedIn, job boards, employee referrals, networking, and social media platforms.
• Screen resumes, conduct candidate interviews, and assess qualifications against job requirements.
• Build and maintain talent pipelines to support current and future hiring needs.
• Maintain accurate candidate records and recruiting activity within the Applicant Tracking System (ATS).
• Manage multiple requisitions simultaneously while meeting hiring goals and timelines.
• Provide recruiting metrics, pipeline reports, and hiring updates to stakeholders.
• Deliver an exceptional candidate experience throughout the recruitment process.
• Support diversity recruiting initiatives and inclusive hiring practices.

Recruiter I

General Counsel

• Serve as principal legal advisor to the CEO, Board of Directors, and executive leadership team.
• Partner with business leaders to evaluate strategic initiatives, growth opportunities, operational risks, and regulatory developments.
• Provide practical, business-focused legal guidance that supports growth while managing enterprise risk.
• Lead the legal department and establish priorities aligned with the Company's strategic objectives.
• Act as Corporate Secretary to the Board of Directors and its committees.
• Advise directors and executives on corporate governance matters, fiduciary responsibilities, securities laws, and governance best practices.
• Oversee board meetings, resolutions, minutes, governance policies, and corporate records.
• Ensure compliance with applicable public company reporting and governance requirements.
• Lead all legal activities, including commercial contracting, employment law, litigation, labor relations, intellectual property, privacy, cybersecurity, regulatory compliance, and government contracting matters.
• Oversee internal investigations, ethics programs, and compliance initiatives.
• Ensure effective management of legal and regulatory risks across domestic and international operations.
• Collaborate with executive leadership to identify, assess, and mitigate enterprise risks.
• Provide legal guidance regarding strategic, operational, financial, and reputational risks.
• Oversee litigation strategy, dispute resolution, and engagement of outside counsel.
• Advise on complex commercial agreements, strategic partnerships, outsourcing arrangements, mergers and acquisitions, divestitures, and other business transactions.
• Support procurement, customer contracting, and go-to-market initiatives.
• Ensure legal frameworks support revenue growth while protecting the Company's interests.
• Build, lead, and develop a high-performing legal organization.
• Manage internal legal professionals and external legal resources.

General Counsel – Secretary

Customer Support

• Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.
• Identifies customer needs by referring to case notes and examining each as a specific case.
• Performs routine call center activities concerning business products and services.
• Uses standard scripts and established guidelines while under supervision, to meet SLAs.
• Provides customers with information that is specialized.
• Communicates in a warm and empathetic manner.
• Gathers all necessary information to update the database.
• Escalates issues to senior levels, based on complaints or concerns.
• Explains company policies to customers.
• Responsible for the end-to-end resolution of customer issues.
• Performs other duties as assigned.
• Complies with all policies and standards.

Customer Experience Associate III – Korean Bilingual

Account Executive

• Engaging with key stakeholders within federal agencies to foster long-term partnerships and understand their evolving needs.
• Generating leads and proactively prospecting for new business opportunities within federal agencies, leveraging industry contacts and networking events.
• Managing the sales pipeline, from lead generation to closure, ensuring consistent progress and achievement of sales targets.
• Leading the preparation and submission of responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), collaborating with internal teams to develop compelling proposals that address client needs.
• Cultivating and maintaining strong relationships with existing federal clients, acting as a trusted advisor, and identifying opportunities for upselling and cross-selling.
• Staying informed about market trends, competitor activities, and government policies affecting federal procurement, providing insights to inform sales strategies and positioning.
• Collaborating closely with internal teams, including product development, marketing, and operations, to ensure alignment of sales efforts with organizational objectives and customer requirements.
• Leading negotiations with federal agencies to secure new contracts, ensuring favorable terms and conditions while adhering to organizational policies and regulatory requirements.

Senior Sales Business Development Consultant

• Provide document review and data support to clients.
• Support Expert pay, a child support payment processing center.
• Assist Parents Paying Support, Employers and Payroll service providers.
• Help users navigate the website, reactivate accounts, and send passwords.

Payment Support Specialist, Bilingual English/Spanish

Business Analyst

• Play the role of Claims Domain lead for MMIS health care projects
• Drive the claims module and process
• Perform analysis of business requirements
• Design and develop documentation and ensure quality process
• Work in a team environment and provide guidance throughout the life cycle
• Meet customer expectations and troubleshoot problems in the application
• Assist customers in implementation decisions

Senior Business Analyst, Claims Module

Director

• Focuses primarily on large and complicated deals based on Total Contract value and strategic priority for the Line of Business (LOB).
• Assigned for Request for Proposal (RFP) and digital based proposal which require intimate knowledge and details within complex bidding processes in which the levels for commercial deals.
• Supports activities to help close potential sales opportunities.
• Identifies key personnel, corporate references, critical partners and subcontractors, and all proposal support resources necessary.
• Partners with Contracts for all contractual term reviews and escalate as necessary.
• Collaborates with solution architects to ensure solution meets requirements.
• Engineers solutions tailored to client specifications.
• Collects, documents and validates all required costs from Operations, IT, HR, etc.
• Creates financial models to represent the potential opportunity to the business.
• Assesses legal and contractual requirements.
• Ensures all internal sign-offs and approvals occur throughout various phases from qualification to signature stage.
• Leads through subordinate managers.
• Executes business plans and may contribute to the development of area strategy.
• Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment.

Director, Bid Management

• An ability to answer calls in a timely manner, as they are automatically received through blended call queues.
• Provide a one-call resolution through asking pertinent questions to understand members’ concerns.
• Maintain up to date support knowledge through offered training.
• Accurately document requests, status changes, complaints, and grievances.
• Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

Customer Service Representative

Backend Engineer

• Designing, developing and providing support for entire software development life cycle for child supports systems
• Work collaboratively with other members of the project team to ensure timely delivery of high-quality delivery enterprise applications
• Plan and estimate development work needed to implement assigned tasks
• Transform requirements into working, maintainable enterprise-level solutions
• Perform detailed application design as appropriate
• Provide leadership to other team members to deliver high quality systems on schedule
• Ability to coordinate and work on production issues
• Ability to work with Production Support teams to ensure questions and answers are clear and concise.

Java Developer

Database Administrator

• Manage, optimize, and secure enterprise data systems.
• Install, configure, and maintain Oracle, SQL Server, and other DB platforms (MySQL, PostgreSQL, etc.).
• Perform upgrades, patches, and migrations across environments.
• Monitor database performance and implement tuning strategies.
• Implement and maintain database security policies, user access controls, and encryption standards.
• Ensure compliance with regulatory requirements (e.g., GDPR, HIPAA, SOX).
• Design and manage backup/recovery strategies.
• Perform disaster recovery planning and testing.
• Analyze query performance and optimize SQL code.
• Configure indexing, partitioning, and caching strategies.
• Work closely with developers to design efficient schemas and queries.
• Provide production support and troubleshoot database issues.
• Document processes, standards, and best practices.

Senior Database Administration Analyst

Sales

• Execute focused outreach campaigns to drive new logo engagement opportunities across strategic accounts.
• Provide actionable insights and feedback from lead interactions to help refine sales strategies and messaging.
• Re-engage dormant or unresponsive contacts to revive conversations and identify new opportunities.
• Maintain consistent touchpoints with prospective clients to build rapport, trust, and long-term engagement.
• Analyze and act on intent data using platforms such as Demandbase to identify high-priority accounts demonstrating buying signals.
• Conduct proactive outreach to cold leads generated through marketing campaigns to introduce company offerings and spark initial interest.
• Coordinate pre-event outreach by scheduling meetings around major industry tradeshows and Conduent-owned events.
• Manage post-event follow-up by arranging timely meetings to capitalize on momentum generated during events.
• Respond to inbound web form submissions within 24 hours to maximize conversion potential.
• Engage promptly with web chat inquiries to capture real-time interest and guide prospects through the early stages of the buyer journey.
• Partner closely with marketing and sales teams to ensure alignment on outreach strategies, messaging, and lead-handling processes.

Sales Engagement Specialist

• Call center representatives answer multiple call types focused on assisting KY residents with a variety of different health benefits (such as SNAP, Medicaid and TNAF).
• Call types include password resets, application status, application intake/updates and our customer also need help navigating the government's online application tool.
• It also includes dealing with multiple systems to input and read/interpret data back to the caller.
• These calls can be difficult as we handle SNAP and other benefits (Supplemental Nutrition Assistance Program) and deal with callers who are missing/denied benefits.

Call Center Representative

• Handle telehealth-based phone calls and email inquiries.
• Answer questions about services, provider availability, insurance coverage, visit costs, etc.
• Assist patients in scheduling appointments for virtual consultations with healthcare providers.
• Provide technical assistance in enrolling, scheduling, joining telehealth visits, reviewing account information, etc.
• Investigate patient reports of incorrect costs, refund requests, insurance coverage, etc. and escalate cases to billing department.
• Gather patient feedback on provider quality, ease of use of self-service options, visit connectivity, etc.

Healthcare Call Center Representative

Support Engineer

• Supporting sales teams by maintaining accurate pipeline and CRM data
• Analyzing sales activity, pipeline trends, and performance metrics to identify opportunities
• Conducting account and market research to support business development efforts
• Preparing reports, dashboards, and presentations for sales leadership
• Coordinating meetings and supporting sales engagement activities
• Maintaining Salesforce data integrity and ensuring accurate documentation
• Assisting with lead tracking, account management, and opportunity progression
• Collaborating with Client Partners, Sales Executives, and Business Development Representatives to support strategic initiatives
• Monitoring market activity and competitor trends to provide actionable insights
• Supporting process improvements, documentation, and standard operating procedures
• Assisting with Business Intelligence reporting and ad hoc analytical requests
• Providing operational support that enables the sales organization to achieve business objectives

Medical Benefit Review Services Associate

Recruiter I

General Counsel – Secretary

Customer Experience Associate III – Korean Bilingual

Senior Sales Business Development Consultant

Payment Support Specialist, Bilingual English/Spanish

Senior Business Analyst, Claims Module

Director, Bid Management

Customer Service Representative

Java Developer

Senior Database Administration Analyst

Sales Engagement Specialist

Customer Service Representative

Healthcare Call Center Representative

Sales Support Business Analyst