Conduent

Accounting Manager

• Able to use Excel to balance bank statement reconciliations
• Able to use Excel templates to balance daily settlements
• Confirm all tasks are completed within the restricted time allocations DAILY
• Work well in a team-oriented environment
• Detail-oriented approach to work, assignments, etc
• Have the flexibility and ability to deal with atypical and/or unusual situations.
• Ensures accuracy and completeness of data
• Ability to communicate effectively in English both via email and orally
• All other duties as assigned

Accounting Associate – Settlement and Reconciliation

Customer Support

• Processing physical mail and legal documents
• Prepare, manage and track a portfolio of vehicle insurance claims and litigation cases.
• Submitting document requests to various contacts/contracts for assigned matters
• Scheduling and participating in custodian interviews and conference calls
• Conducting keyword searches and organizing case-related information
• Providing general litigation and legal support as needed
• Maintaining accurate records and completing tasks within required deadlines
• Review and analyze case documentation to assist attorneys and adjusters in the resolution of claims.
• Draft and manage correspondence, summaries, reports, and other legal documents.
• Monitor case timelines, deadlines, and tasks to ensure timely action and compliance.
• Prioritize tasks effectively in a fast-paced, high-volume environment.

Litigation Support Specialist

Call Center Representative

• You will be the initial point of contact for inquiries from potential and existing members with regards to their health and other financial benefits.
• Will also support retirees and current employees with pension plan inquiries, enrollment and processing payouts.
• This role combines phone-based administrative support and customer service and assisting members by navigating multiple systems to provide accurate benefits information.
• You may periodically provide support through outbound calls as well.
• Accurately document enrollment requests, status changes, complaints, and grievances.
• Enter application and enrollment information into a web-based computer system for customers as needed.
• Maintain technical and program policy proficiency within the client rules/guidelines and other related program policies.
• Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

Benefits Call Center Representative

• Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
• Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
• Accurately document enrollment requests, status changes, complaints, and grievances
• Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
• Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
• Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

Bilingual Spanish Customer Service Representative

• Efficiently manage a high volume of inbound calls in a fast-paced environment.
• Listen actively to understand customer needs and offer clear, accurate information.
• Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
• Help cardholders with any questions about transactions and account statuses.
• Process transactions efficiently via web-based applications and handle research requests with precision.
• Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
• Maintain in-depth knowledge of company and client programs, policies, and technology.
• Support team operations during peak times or absences to help maintain seamless service.

Customer Experience Associate I

Operations

• Maintains task-based queue for completed tickets in the order received or based on criticality.
• Provides support for installations, troubleshoots local applications, and database issues.
• Assists Sr. Operations Engineers with designing and implementing new solutions.
• Assists in maintaining and updating documentation.

IT Operations Analyst II

Risk

• Assisting first-line business partners with completing privacy impact assessments
• Coordinating and executing audits with third-party auditors
• Managing several high-priority projects with little to no supervision
• Presenting risk reports to the Chief Risk Officer and other members of senior leadership
• Applying risk management experience to analyze data and trends and convert findings into consumable executive summaries and dashboards
• Coaching and mentoring junior team members as needed
• Partnering with cross-functional teams to identify, assess, and mitigate operational and enterprise risks
• Supporting the development and enhancement of risk management processes and controls
• Monitoring compliance with internal policies and regulatory requirements

Senior Risk Management Consultant

QA Engineer

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Quality Assurance Associate III

Account Executive

• Must be able to place inside sales calls to HCPS for Neurology products on behalf of our pharmaceutical client vial telephone, e-mail, and chat
• Must be in compliance with all reporting requirements for adverse events, product quality complaints, and patient privacy (HIPPA/data privacy)
• Must have the ability to manage assigned targets/territories and achieve program goals
• Must be able to utilize gatekeeping skills to reach appropriate targets and provide engaging dialogue for assigned products
• Must be able to handle all calls according to client specifications includin but not limited to using computer systems, manual documentation, and training resources
• We support one of the world's top 10 pharmaceutical companies, working remotely to call doctor's offices and provide education on prescription drugs, with a focus on neurology products

Pharmaceutical Inside Sales Representative

Financial Planning and Analysis

• Prepare monthly, quarterly, and annual financial reports related to tolling operations, including revenue, expenses, and variance analysis
• Analyze toll transaction data, traffic volumes, and revenue trends to identify patterns, risks, and opportunities
• Develop and maintain financial models to forecast toll revenues and operational costs
• Reconcile toll system data with financial records to ensure accuracy and completeness
• Monitor daily and periodic toll revenue performance across electronic tolling systems
• Develop and update revenue forecasts based on traffic trends, seasonal patterns, and contractual assumptions
• Identify discrepancies, anomalies, or potential leakage in toll collection and transaction processing
• Ensure financial activities comply with contractual terms, service level agreements (SLAs), and regulatory requirements
• Assist with preparing financial documentation and reports for clients, agencies, and auditors
• Support contract billing, invoicing, and revenue‑sharing calculations in accordance with tolling agreements
• Extract, validate, and analyze large datasets from tolling systems and financial platforms
• Collaborate with IT and operations teams to improve data quality, reporting processes, and system integrations
• Develop dashboards and visualizations to communicate key performance indicators (KPIs) and financial insights

Finance Analyst

Backend Engineer

• Partner with the Chief Technical Architect to define and evolve Conduent’s multi‑year architectural vision across platforms, products, and client solutions.
• Continuously evaluate emerging technologies and architectural paradigms to ensure Conduent adopts capabilities that improve speed, resilience, maintainability, and cost efficiency.
• Drive architectural decisions that emphasize composable, modular, and reusable platform components, enabling rapid solution assembly and adaptation across clients.
• Balance near‑term delivery needs with long‑term sustainability, ensuring architectures avoid vendor lock‑in and excessive technical debt.
• Serve as a principal architect for the design of hybrid (on‑prem + cloud) and multi‑region production architectures supporting large‑scale transaction processing.
• Define and refine reference architectures, patterns, and standards used across Commercial solutions.
• Ensure architectures are engineered for resiliency, scalability, observability, and operational simplicity.
• Act as an escalation point for complex architectural trade studies, risk assessments, and production impact decisions.
• Lead research and technical design for application and platform modernization, including containerization, workload decomposition, and cloud‑native transformation.
• Promote architectures that enable composable services, API‑driven integration, and platform reuse, reducing time‑to‑market for new client solutions.
• Drive enterprise‑level AI adoption strategy, including GenAI, ML‑driven automation, intelligent document processing, decision engines, and agent‑based workflows.
• Ensure AI‑enabled architectures are secure, governed, auditable, and production‑ready, aligning innovation with enterprise guardrails.

Principal Technical Architect – Composable, AI Platforms

Administration

• Manage a large market defined benefit administration, with a strong focus on client satisfaction, retention, and growth.
• Partner with clients and leadership to help define business strategy, service models, and operational priorities.
• Ensure business units consistently meet SLAs, performance metrics, and service delivery standards.
• Lead initiatives focused on process improvement, operational efficiencies, and system enhancements within defined benefit administration.
• Oversee accurate documentation of client requirements, plan provisions, and operational details to support effective account management.
• Collaborate with internal and external stakeholders to maintain strong partnerships and high levels of client satisfaction.
• Develop and review performance reports, KPIs, and operational metrics to support data-driven decision-making.
• Ensure compliance with organizational policies, regulatory requirements, and client contractual obligations.
• Lead the planning, implementation, and execution of business continuity plans (BCP) for defined benefit operations.

Senior Manager, Benefits Administration Services – Defined Benefits

• Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
• Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed.
• Process fraud claims and disputes per client guidelines.
• Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach.
• Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system.
• Support team operations with other duties and tasks as assigned.

Fraud Call Center Representative

Data Entry

• Provide quality customer service and enter information into various systems for the KanCare program
• Review submitted applications and enter applicant information within the Kansas Economic and Enforcement System (KEES)
• Research and analyze issues to ensure enough information for decision making
• Complete assignments using multiple source documents to verify data
• Maintain up-to-date knowledge of regulations, policies, and guidelines
• Follow up on pending documents involving analysis
• Return erroneous electronic data forms to customers for additional information
• Attend training for Kansas Medicaid eligibility programs
• Answer questions about the eligibility process
• Evaluate information received through phone contact and ask follow-up questions

Data Entry Specialist – Medicaid Registration

Security Engineer

• Execute user access provisioning and deprovisioning requests (joiner, mover, leaver)
• Validate access requests for completeness and proper authorization
• Assist in maintaining role-based access models (RBAC)
• Support management of Active Directory, Entra ID (Azure AD), or similar directories
• Support day-to-day operations of IAM platforms (e.g., Okta, SailPoint, Saviynt, Entra ID)
• Assist with onboarding applications into IAM systems
• Help troubleshoot user access issues and authentication failures
• Maintain documentation of IAM processes and procedures
• Help enforce basic least privilege and access policies
• Work with IT, HR, and business units to fulfill access requests
• Communicate clearly with end users regarding access issues
• Participate in team meetings and knowledge-sharing activities
• Participate in compliance audits and support IAM audits and reporting.
• Identify risks and recommend solutions to ensure compliance with IAM standards.
• Work with the IAM team to resolve identity and access management problems.
• Maintaining up-to-date knowledge of identity and access management best practices.
• Documenting IAM processes and procedures.