Computershare UK

Account Manager

• Building and maintaining strong relationships with a portfolio of clients and key internal stakeholders.
• Deliver exceptional client outcomes by managing client actions, resolving issues through creative solutions, and maintaining high levels of satisfaction across your portfolio.
• Drive commercial growth by proactively identifying and maximising new and existing revenue opportunities, contributing to EBITDA performance.
• Provide insight and influence through the delivery of high quality presentations, financial analysis, costings, and trend identification for internal and external stakeholders.
• Act as a trusted advisor and role model, supporting governance and compliance, maintaining accurate client data, sharing subject matter expertise, and identifying efficiencies and synergies across the wider business.

Relationship Manager

Platform Engineer

• Ensure seamless operation, deployment, and continuous improvement of on-premises and cloud platforms
• Collaborate with development, operations, and security teams to drive automation, standardization, and innovation
• Maintain high service availability, support internal projects, and deliver scalable solutions
• Identify and implement process improvements, contribute to strategic initiatives, and advance technical expertise

Platform Support Engineer

Growth Marketing

• Building the marketing strategy and execution plans for future client engagement and growth, aligned with business stakeholder objectives, developing strong value propositions, messaging and segmented marketing programs based on a solid understanding of the transfer agency and governance business, the competitive and industry environment, and target audience segment needs.
• Creation of segmented/sub-segmented marketing plans (including account-based marketing), sales enablement tools (collateral, videos, communications, and other), developing impactful content and topic ideas to fuel thought leadership and touch points, and building integrated cross-channel marketing campaigns to amplify positioning and drive deep and ongoing engagement across a long sales cycle/buyer journey with future clients across key channels (digital, social, search, events, PR) – working in close coordination to direct and influence marketing centers of excellence including content, delivery and integrated campaign marketing teams.
• Ability to leverage marketing best practices and leading-edge techniques to drive sustained engagement over lengthy sales cycles and a complex buyer journey with multiple stakeholders and influencers, and as part of a relationship led business development process closely aligned with business development teams.
• Develop marketing strategy and plans for business solution/segment that generate awareness, engagement, business growth, and retention.
• Create comprehensive strategic marketing programs for “future clients” to drive switch wins and takeaway business from competitors through differentiation and engagement across a long and complex sales cycle/buyer journey.
• Translate business strategies and priorities into marketing plans and execution.
• Lead the development of go-to-market programs to differentiate our integrated Transfer Agency capabilities offer, including new innovation as Computershare builds a market-leading modern transfer agency experience (e.g., existing and new solutions and capabilities); develop collateral, sales enablement, content/thought leadership, and integrated cross-channel promotional strategy and campaigns. Leverage marketing best practices on driving sustained engagement over lengthy sales cycles and as part of a relationship led business development process.

Director, Marketing Engagement, Growth

Marketing

• Build and Scale a High Velocity Marketing Engine
• Lead Digital, Martech, and Data Strategy
• Shape IE’s Strategic Positioning and Market Differentiation
• Create IR Aligned, Persona Driven Marketing Strategies
• Own Go to Market (GTM) Planning and Cross Functional Alignment
• Lead Content, Thought Leadership & Executive Communications
• Drive Demand Generation & Pipeline Acceleration
• Lead and develop the IE Marketing Team
• Manage Budgeting, Forecasting & Operational Excellence
• Represent IE Externally and Internally

Vice President, Investor Engagement

Project Manager

• Process transactions on Corporate Action events that have gone effective to ensure accurate and timely completion within prescribed deadlines.
• Review and classify documents submitted by shareholders to correctly allocate items to appropriate transactions.
• Monitor and process incoming items related to Corporate Actions to maintain workflow efficiency and meet client expectations.
• Conduct quality audits on peer transactions to uphold accuracy and reduce processing errors.
• Manage maintenance requests and weekly reject letters to ensure timely resolution and proper communication with stakeholders.
• Research and resolve escalations to provide accurate solutions and maintain client confidence.
• Prepare and audit payments for Corporate Action events to ensure compliance with client instructions and internal controls.

Operations Project Administrator

Content Marketing Manager

• Create and drive a comprehensive, segmented, cross-channel content marketing strategy that aligns with business objectives and positions the brand as an industry leader with a differentiated value proposition.
• Align development of content, touch points, messaging, and thought leadership to value proposition, key differentiators and segment/solutions business objectives as part of a broader integrated marketing strategy/plan. Set content priorities in collaboration with marketing and business stakeholders and drive scalable, rapid development of content assets.
• Write and oversee the production of high-quality content across formats, including articles, newsletters, blogs, whitepapers, eBooks, videos, case studies, webinars, email campaigns, PR/byline articles, social media, sales collateral, ABM assets, website, and more – and should have strong SEO experience to maximize the effectiveness and engagement with website content.
• Provisions and manages the relationship with approved external agencies, and or contract writers, to deliver on the content plan, budget pending
• Develop and execute data-driven storytelling initiatives that showcase industry insights and trends across multiple channels, including paid and organic, aligned with prioritized integrated “campaigns” and segment/solutions marketing programs.
• Collaborate cross-functionally with thought leaders and subject matter experts in marketing, business development, client and relationship teams, product, technology/operations, and other cross-functional teams as appropriate.
• Build and maintain strong relationships with executives to develop compelling thought leadership content and themes.
• Manage and mentor a small team (copywriting, etc.) and manage across marketing centers of excellence (including creative); oversee agency relationships and external contributors.
• Create compelling storylines for external presentations, speaking engagements, media opportunities, and influencer or external industry partnerships.
• Define content marketing objectives, develop measurement plans, and actively monitor content performance across all channels
• Ability to communicate with and manage executive level stakeholders

Director, Content Marketing

Support Engineer

• As an IT Site Support Apprentice, you’ll be responsible for the installation, maintenance and monitoring of our end user equipment, peripherals, printers, and local site hardware.
• You’ll be designing and implementing creative solutions, working with IT peers, business users and vendors during implementations and ensuring adherence to security procedures.
• Site Support Tasks
• Assist in the delivery of new joiner equipment and the setup of desk workstations
• Help with asset management, hardware and software issues
• Vendor follow-up support such as network cabling, printer issues, asset procurement, and delivery
• Regularly checking that IT-server room, meeting room and network printers are operational and functional
• Provide end user support to employees and help with debugging issues
• Ticket Management Tasks
• Manage a global queue of ServiceNow tickets. These are raised by employees to request support with technology issues or challenges
• Assist vendor inquiries for different office locations such as Chennai, Pune and Hyderabad
• Troubleshoot hardware, software-based desktop errors, Citrix VDI related issues and maintenance for the end-user and mobility iPhone Intune configuration
• Support escalation requests from employees and perform basic user administration tasks such as updating accounts and changing passwords in active directory

Junior Site Support Engineer

Payroll

• Research, compile, and deliver statistics on work unit and individual volume, productivity and quality
• Embrace best practices, ensuring efficiency and accuracy
• Perform day-to-day operational activities, meeting key performance indicators
• Coordinate, monitor, and produce reports used within the work unit
• Complete compliance training on time and adhere to compliance rules and regulations
• Reconcile assigned general ledger accounts, ensuring accuracy and consistency

Financial Administrator – Apprenticeship

Financial Planning and Analysis

• Supporting the FP&A Director in delivering global month end, forecast, and budget reporting
• Complete enhancing analysis such as producing:
• Customer Analysis – profitability, cross selling, single view, product offerings, product profitability
• Competitor Analysis – CPU differentiation, SWOT analysis, opportunities for competitive advantage
• Product – holistic view of products, profitability analysis and new product development
• Focus on profitable and identify future innovative potential growth areas
• Consolidate and review global commentary from multiple sources for month end, forecast and budget. Commentaries include month end financial drivers, CAPEX, FTE and other adhoc items.
• Develop global business headlines summarizing the drivers for month end, forecasts and budget
• Maintain reports, working with each of the regions to make sure we are receiving what is needed to consolidate, adjusting/adapting to adhoc items that come up throughout the process
• Completes enhancing analysis to drive growth and operational efficiencies. including; month end processing, management review of budget vs. actual results as well as prior year comparisons and trend analysis.
• Support the development of board decks which will include creating PowerPoint slides and chart of accounts by reviewing and approving all cost centers and accounts.
• Supports the delivery of process simplification and standardisation as well as ensuring appropriate and optimally efficient policies, procedures and controls are maintained and regularly reviewed, making improvements as necessary
• As a key financial liaison, the BU Finance Analyst will collaborate with the various departments across the business unit.
• Identify opportunities for continual process improvements.

Senior Finance Analyst, FP&A

Administration

• Meeting set up on SCRIP.
• Prepare all documentation for Meeting, including voting results.
• Prepare and finalize the Access Database / Summit platform for “At Meeting”registration and Client reporting.
• Billing for Meeting and mailing services and captured and submitted in accordance with Financial Objectives.
• Assume responsibility for assigned files in accordance with current Desk Operating Procedures.
• Verify scheduled mailings including submission of RADAR work orders.
• Prepare material quantities, coordinate mailings with National Instrument 54-101 requirements.
• Coordinate quarterly mailings in accordance with client request.

Meeting and Mailing Administrator

Manager

• Working as part of a global team managing multiple projects end-to-end, across different time-zones - but with a focus on projects in the UK.
• Collaborating with cross-functional teams to develop, manage and distribute client, end-user and staff satisfaction surveys that capture valuable customer feedback and provide key KPIs for the business.
• Aligning, communicating and presenting to senior stakeholders across the business
• Designing and implementing robust processes for running research and collecting/analysing data to ensure quality and consistency.
• Analysing large volumes of complex quantitative and qualitative data in Excel to identify trends and opportunities.
• Developing and maintaining dashboards and reports to track global satisfaction / survey metrics in Excel and PowerBi.
• Manage a weekly internal intelligence newsletter and support ad hoc market and competitor exercise by undertaking desk / secondary research

Intelligence Manager

QA Engineer

• Undertaking functional software testing to ensure that the level of quality delivered aligns with the organisational risk appetite through test analysis, design, implementation and execution, in line with agreed plans and strategies.
• Driving Test Automation Initiatives across the CCS US Teams.
• Leading, collaborating and coordinating the overall Test Automation effort with Developers and Quality Engineers to delivery automated features and enhancements for business usage.
• Communicating effectively with a variety of technical and non-technical audiences to share Test Automation knowledge, ideas and solutions.
• Actively participating in creating, maintaining and executing API, UI, Integration, and Batch Processing test automation scripts via IDE interfaces and Azure DevOps platform.
• Working closely with Developers and Quality Engineers to analyse and identify what to ‘Automate’ from business requirements and test basis for covering new functionality, Regression Testing and Smoke Testing.
• Performing and applying risk analysis to assess likelihood and impact of software failure to define the optimum breadth and depth of test coverage.
• Taking part in debugging and identifying incorrect logic and issues with ‘Failed’ Test Automation Scripts for continuous improvement.
• Undertaking reviews to identify defects and ambiguities in requirements, designs, specifications & test cases
• Contributing to Test Automation Processes and Practices to help streamline team work and improve efficiency.
• Supporting the QA Team of Test Automation enquiries and resolving troubleshooting events.

Quality Engineer

• Responsible for highlighting and explaining sensitivities, variances and risks through delivery of timely, accurate and granular reporting and commentary of global performance. Business drivers should be linked to actual spend and forecast whilst making recommendations for positive change.
• Prepare a range of presentations for key finance review meetings with stakeholders.
• Collaborate with stakeholders to ensure their data requirements are met and provide analysis, education and support as appropriate.
• Provide data and reports for a range of compliance, risk and audit requirements.
• Participates in preparation of audited financial statements in accordance with accounting standards and ability to highlight and explain sensitivities, variances and risks
• Identify opportunities for continuous improvement of processes and make recommendations for improvement.
• Ability to manage small to medium scale projects Assists with ad-hoc projects.
• Support team members in new Global strategic initiatives in a proactive and flexible manner

Finance Analyst

Learning and Development

• Learning Consultants are responsible for executing on the four-core work processes: Learning Needs Analysis, Design, Development/Delivery and Evaluation.
• Partner with our business stakeholders and subject matter experts to identify current and needed skills for employees to perform successfully in their role
• Contribute to the design, development, deployment, maintenance and evaluation of learning and performance support solutions for the global business unit
• Work with the rest of the team to ensure our current learning and performance solutions remain relevant and continue to help our people be successful
• When required, facilitate in-class or virtual workshops, ensuring we provide an engaging and inclusive environment

Learning Consultant

Business Intelligence Analyst

• The Tax Reporting role is responsible for ensuring that data is provided to recipients and regulatory agencies in compliance with IRS and state specifications and information reporting regulations.
• Performs the daily balancing of income payment reports and update to the financial activity screens to ensure accurate tax reporting at year end.
• Reconciles annual tax reports to financial YTD activity screens to ensure that all reportable tax information has been captured and will be reported to shareholders and regulatory agencies appropriately.
• Processes tax certification for IRS and other foreign tax agencies.
• Reviews and maintains an understanding of the Internal Revenue Service specifications.
• Year-end tax form production.
• Daily balancing in preparation for yearend reporting.
• Tax certification processing.
• Various workflow queues and assistance on tax compliance items.