Computershare UK

Compliance

• Lead, develop, and oversee the US Compliance Program across Issuer Services, Corporate Trust (CCT), and US Employee Plans businesses.
• Serve as Chief Compliance Officer for multiple US legal entities, including Computershare Inc., Computershare Trust Company, N.A. (CTCNA), Computershare Delaware Trust Company, Georgeson LLC, and CBSS (India).
• Provide strategic compliance oversight for SEC‑regulated transfer agency activities and OCC‑regulated trust and fiduciary operations.
• Lead and manage a high‑performing compliance team delivering independent second‑line advice, oversight, and challenge to US Lines of Business.
• Establish strong program governance by developing and maintaining enterprise‑wide compliance policies, procedures, and control frameworks.
• Lead the annual compliance risk assessment and planning process, aligned with the enterprise risk management (ERM) framework.
• Monitor and interpret regulatory developments, ensuring timely updates to policies, procedures, and business practices.
• Oversee compliance monitoring, testing, and second‑line reviews; evaluate findings and drive continuous improvement of compliance controls.
• Lead regulatory examinations, audits, and inquiries; act as the primary point of contact for regulators and examiners.
• Ensure effective documentation, recordkeeping, and market conduct compliance across all US businesses and legal entities.
• Deliver concise, actionable compliance reporting, dashboards, KPIs, and updates to senior management, Boards, and committees.
• Collaborate closely with Legal, Internal Audit, ERM, Product, Internal Controls, and IT to identify and mitigate emerging and cross‑functional risks.
• Drive corrective action planning and remediation to address regulatory, audit, and compliance findings.
• Promote a strong culture of ethics and compliance through training, communication, and leadership engagement.
• Design and oversee compliance training programs for employees, leadership, and relevant third parties.

Chief Compliance Officer

Implementation Specialist

• Performs plan platform configuration activities and serves as a resource to the business as a subject matter expert on platform configurations
• Conducts testing of new/changed systems
• Monitors work-order ticket requests and responds to questions from requestors in a timely manner
• Collaborate with business analysts, product owners, and stakeholders to clarify requirements and data needs
• Write complex SQL queries (SELECT, JOINs, subqueries, CTEs, window functions)
• Identify data resources, tables, and relationships required to fulfill business requests

Senior Implementation Specialist

Solutions Engineer

• Own end-to-end Solution Architectures & Designs that are fit for purpose, maintainable, and aligned to enterprise standards
• Capability to manage a team of Solution Architects
• Mentor and develop solution architects, technical architects, and engineering leads within the domain
• Provide solution architecture / design services in support of prioritised business demand
• Ensure solutions align to enterprise architecture roadmap, technology strategy, and business outcomes.
• Work with development functions, business lines, product teams and Technology function stakeholders to derive the technology future state and roadmaps
• Actively contribute to owning and designing governance, assurance, standards and policy that form part of the architectural governance process with a view to improving design quality.
• Lead and contribute to the Global Computershare Design Community, providing guidance, facilitating collaboration and clear communication across the organisation.
• Define high-level transition plans to address the gaps between current and future state in line with IT budgeting and planning processes.
• Lead on the analysis of the current technology environment to detect critical deficiencies and recommend solutions for improvement.
• Understand the current state environment in terms of technology, risk, end of life and technical debt.
• Evaluate, recommend, and govern third-party products, platforms, and vendor relationships from a technical perspective

Head of Solution Architecture

Security Engineer

• Provide technical design, implementation and maintenance of our technical security infrastructure and policies.
• Develop technical solutions and new security toolsets to mitigate security vulnerabilities and automate repeatable tasks.
• Build, implement and tune SIEM event correlation rules/logic, and content, to filter out security events associated with known network behaviour, known false positives and/or known errors.
• Build, implement and tune Web content protection rules/logic.
• Work with the Security Monitoring team to appropriately and practically defend the enterprise in accordance with established policies, procedures, guidelines and practices.
• Prepare and document standard operating procedures and protocols.
• Work with the threat intelligence and cyber assurance teams to monitor and research industry information sources, for zero-day threats and vulnerabilities that impact Computershare.
• Establish and maintain strong, collaborative working relationships with global and regional technology infrastructure, application, and architecture teams.

Cyber Security Engineer

Technical Project Manager

• Lead the planning, implementation, and delivery of the IT Infrastructure deliverables, with a good variety of technologies to work with.
• Manage and deliver Infrastructure Projects, typically in a complex, multi-platform technical environment.
• Support Portfolio Management activities.
• Oversee and manage project design, schedules, planning activities, communications, issues, risks, dependencies and changes in scope associated with large, complex IT projects to achieve positive outcomes.
• Prepare project reports and budgets, attaining necessary approvals in a timely manner, monitor and report on project financials while monitoring and tracking the realization of defined project benefits.

Senior IT Project Manager

Full-stack Engineer

• Lead the technical roadmap for collaboration services.
• Own the evolution of our collaboration platforms.
• Lead enterprise enablement of Microsoft 365 Copilot: define readiness criteria, control data access via sensitivity labels and permissions hygiene.
• Provide 3rd-line expertise, guidance, and mentoring to collaboration engineers across regions.
• Maintain high-quality documentation—information architecture, site/Teams lifecycle patterns, sharing models, runbooks.
• Track Microsoft’s roadmap (e.g., SharePoint Premium, Graph connectors, Copilot innovations).

EUC Tech Lead – Messaging & Collaboration

Security Operations

• Monitor security information and event management (tools), endpoint detection systems and network alerts to detect potential security threats.
• Triage alerts by analysing patterns of behaviours or anomalies.
• Identify and escalate security incidents, particularly those involving sensitive customer data or financial transaction systems.
• Coordinate with senior SOC analysts for immediate containment and mitigation.
• Correlate security alerts with intelligence on financial sector threats, such as phishing campaigns, payment fraud or insider threats.
• Analyse logs related to apps, customer portals, and other critical infrastructure to detect anomalies.
• Highlight suspicious activities like failed logins, unauthorized privilege escalation or unusual data transfers.

SOC Analyst

Financial Planning and Analysis

• Partnering with Global Finance teams, including Treasury, Reconciliations and Account Openings, to provide oversight, advice and constructive challenge
• Supporting execution of the Enterprise Risk Management Framework, including Risk & Control Self Assessments, loss events, findings management, risk appetite and metrics
• Embedding risk and control frameworks across Global Finance
• Supporting and overseeing finance specific risk areas, including treasury and reconciliation activities
• Driving change and continuous improvement to mature risk practices, tools and reporting
• Supporting the rollout, enhancement and adoption of the GRC tool and delivering risk training to first line teams
• Producing clear, insightful risk reporting for governance forums, committees and senior stakeholders
• Operating confidently in a complex and evolving global environment, balancing independence with collaboration and comfort with ambiguity

Senior Global Finance Risk Consultant

Communications

• Manage activities supporting the relationship between Computershare and our clients’ investors, liaising with brokers, advisors and lawyers, including telephone calls, emails and in person visitors to the office.
• Support transaction processing and investor enquiries across a range of registry activities.
• Contribute to team delivery by sharing workload, supporting peak periods and meeting key deadlines.

Communication & Transaction Services Officer

Analyst

• This role is responsible for completing, on time, the reconciliation of cash bank accounts operated on behalf of our key corporate clients. Specifically, it focuses on reconciling activity in accounts related to our clients’ employee share plan business. This includes activity related to plan purchases and sales, distributions, and dividend payments.
• All out of balance variances must be analyzed, identified, and updated in our reconciliation system with the appropriate description of out-of-balance items, in order to produce accurate, timely reporting for the North American Reconciliation team and operational teams, as well as the broader business—including senior leadership.
• Reconcile high volumes of transactions/activity from core systems and bank accounts, ensuring a high level of accuracy and meeting internal service level agreements with various operational teams.
• Follow procedures while focusing on improving the efficiency of established tasks.
• Own and respond to routine operational inquiries, escalating as needed.
• Keep desk operating procedures up to date to reflect any changes in work practices.
• Collaborate with other Computershare departments to understand and resolve variances.

Reconciliation Analyst

Procurement

• Responsible for providing procurement support, negotiating with third-party suppliers for all technology goods and services across all Computershare global locations
• Lead cross-functional and/or cross-regional initiatives to develop and execute category strategies and management plan for assigned categories
• Drive continuous improvement mindset within the responsible category/categories
• Directly engage with suppliers on multiple levels (conduct negotiations, select suppliers, and administer contracts, define a set of supplier performance KPIs and proactively hold performance dialogues)
• Build strong and lasting relationship with business stakeholders (drive alignment with key stakeholders on category and sourcing strategies, drive overall reduction in total cost of ownership)

Senior Category Manager

Database Administrator

• You will be keeping our data safe, secure and performing at optimal levels using different technologies including MS SQL Server and MongoDB.
• Owning and resolving database related incidents and requests.
• Fulfilling requests and resolving incidents within agreed SLAs.
• Reviewing service-related reports and notifications.
• Responding to database related alerts / escalations.
• Engineering solutions to recurring problems.
• Ensure Database Systems are highly available and comply with global and regional standards.
• Provide project support, liaising with key stakeholders to ensure a high level of service.
• Build / migrate database environments according to standard templates and best practice.
• Identify and work with CTS and business teams to implement process improvement.
• Any other reasonable activity including supporting and assisting with system upgrades.

• Collecting and assessing indicators and adversary TTP’s to identify and mitigate cyber threats.
• Collaborate with Global Information Security and other enterprise teams.
• Evaluate Computershare’s cyber defence posture, processes, and procedures.
• Create meaningful, actionable outputs to improve detection and prevention capabilities.
• Ensure security incidents and events are properly identified, categorised, investigated and resolved.

Senior Cyber Threat Intelligence, CTI Analyst

• Prepare and file corporate documents for companies across the U.S. and internationally, including business formations, registrations, amendments, and governance updates.
• Work directly with clients to gather financial and other required information for state filings.
• Research filing rules and procedures in different states and jurisdictions to ensure accuracy.
• Team up with other compliance specialists to support larger, more complex projects.
• Send important documents to clients, vendors, and government agencies using customized delivery methods.

Compliance & Corporate Filing Specialist

Client Services Representative

• Ensure Service Level agreements are met and client satisfaction is maintained
• Has an in market presence by facilitating and attending industry events
• Balance the needs of the client and Computershare in terms of services and revenue
• Responsible for the handling of Client escalations through working with the Issuer Services team to ensure issues are resolved in a timely manner
• Provides leadership and support to a team of RMs, SARMs, and ARMs
• Contributes to recruitment process – conducts interviews and assists in selection of final candidates
• Evaluates training needs, makes recommendations to the General Managers regarding appropriate courses
• Identifies areas of revenue leakage and escalates to the General Managers
• Ensures appropriate Client record retention
• Oversees and delegates work to ensure efficiencies are met
• Manages Account Receivables to achieve financial objectives
• Monitors performance of direct reports on continuous basis and conducts appraisals
• Assesses and recommends departmental needs
• Coaches, counsels and initiates recommendations for performance management
• Establish and maintain an environment that encourages teamwork and interdependence
• Profitable maintenance of Clientele and for the up-sell of Issuer Services related products and services, and cross-sell of other CPU lines of business
• Striving for 100% client retention, increasing profitability of client and achieving growth
• Coordinates with General Manager, Finance, Legal and Sales associates where appropriate to determine the components of contract renewals
• Attends annual shareholder/stockholder meetings, service calls and planning sessions
• Serves as a conduit to internal business units to ensure that client feedback on services is communicated timely and opportunities to improve performance can be leveraged
• Monitors revenue relative to forecast and make required adjustments
• Attends applicable webinar, product training, and technical training
• Other duties or tasks as assigned by the General Manager.