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Senior Business Support Administrator
Computershare UKBusiness Support Senior Administrator supporting the DPS division of Computershare. Partnering with teams across Operations, Risk, Billing, and Financial Crime in a hybrid work environment.
About the role
Key responsibilities & impact- Partnering closely with teams across Operations, the DPS Contact Centre, Risk, Billing, and Financial Crime
- Managing Subject Access Requests (SARs) and delivering them within required timeframes
- Providing clear, professional responses to both client and internal queries
- Keeping current with Business Support processes and wider organisational procedures
- Acting as a Business Continuity Champion or Deputy, meeting all associated requirements
- Taking ownership of your workload and performing effectively under pressure
- Contributing to risk-related activities and supporting project work as needed
- Identifying and implementing process improvements to increase team efficiency
Requirements
What you’ll need- Proactive and well organised
- Strong attention to detail
- Commitment to delivering accurate, high-quality work
- Excellent attention to detail
- Strong working knowledge of Microsoft Excel and Word
- A problem-solving mindset, with the ability to suggest practical solutions
- Understanding of compliance processes and escalation pathways
- Excellent written and verbal communication skills, with the ability to tailor your approach
- Proven ability to build strong relationships with both internal and external stakeholders
- Knowledge of the Deposit Protection Service (desirable)
Benefits
Comp & perks- Flexible work to help you find the best balance between work and lifestyle
- Health and wellbeing rewards that can be tailored to support you and your family
- Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
- Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
- A welcoming and close-knit community with experienced colleagues ready to help you grow
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft ExcelMicrosoft Wordprocess improvementsSubject Access Requests (SARs)risk-related activities
Soft Skills
proactivewell organisedattention to detailcommitment to qualityproblem-solving mindsetexcellent written communicationexcellent verbal communicationrelationship building